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42
TROUBLESHOOTING
Problem Possible Cause & Solutions
CL
The Control Lock function is on to prevent anyone from changing cycles or
operating the appliance.
• Turn off Control Lock in the control panel. See Control Lock under Option
Buttons.
dr
Special drain feature
• If the washer is paused during a cycle for more than 4 minutes, the cycle will be
cancelled and any water remaining in the tub will be drained.
• This is not an error code. It indicates that the drain function is operating.
dE
Lid (Door) is not closed properly.
• Close the lid (door) and press Start/Pause button. After starting a cycle, it may
take a few moments before the tub begins to turn or spin. The washer will not
spin unless the lid (door) is locked.
• If the error persists once the lid (door) is closed and the Start/Pause button is
pressed, call for service.
dL
Lid (Door) lock switch error.
• Make sure that the lid (door) is closed properly and press the Start/Pause button.
The washer will not operate unless the lid (door) is locked.
• Make sure that nothing is caught under the lid (door), including shipping material
or clothing.
• Make sure that the latch mechanism is fully retracted.
• If the lid (door) is closed and the lid (door) lock error message is displayed, call
for service.
LE1
Foreign objects such as coins, pins, clips, etc., caught between the wash
plate and the inner basket.
• Turn the washer off then on again. Press the Spin button without selecting a
cycle to drain and spin the load.
• When the Spin cycle is complete, empty the tub and find and remove any objects
caught in the wash plate.
• Always check pockets, etc., before washing to prevent error codes or damage to
the washer or clothing.
tcL
It is time to run the Tub Clean cycle.
• Run the Tub Clean cycle.
vb
The washer has detected an out of balance load.
• If the washer detects a load that is too far out of balance to spin, it will display this
code while it is attempting to rebalance the load. The washer will add water and
try to redistribute the load automatically. This display is for your information only,
and no action is required.
• As a result, the cycle will take longer than initially estimated.
tE
Control error.
• Unplug the washer and wait 60 seconds. Reconnect power and try again. If the
error reappears, call for service.
FE
Water level is too high due to a faulty water valve.
• Close the water faucets, unplug the washer, and call for service.
PE
The water level sensor is not working correctly.
• Close the water faucets, unplug the washer, and call for service.
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