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6. FAQs/Troubleshooting
1. The camera does not boot up properly.
Below are a few possible reasons why this may be occurring:
The power input is not correct voltage.
The power cable connection is not secured correctly.
The firmware was upgraded incorrectly.
2. Camera often automatically shuts down or stops running.
Below are a few possible reasons why this may be occurring:
The input voltage is too low or is not stable.
The insides of the camera have accumulated too much dust.
The temperature is either too hot or too cold.
The hardware is malfunctioning.
3. The system does not detect an SD Card.
Below are a few possible reasons why this may be occurring:
The SD card is broken.
The SD card slot is malfunctioning.
The SD card has not been formatted properly.
4. Real-time video color is distorted.
Below are a few possible reasons why this may be occurring:
The camera is not compatible with the monitor.
The camera color or brightness settings are not correctly configured.
5. Local Recordings are not searchable.
Below are a few possible reasons why this may be occurring:
The SD card is broken.
The SD card slot is malfunctioning.
The camera’s firmware is incompatible with the recorded video.
The recorded files have been overwritten.
The recording function has been disabled.
6. Playback video is distorted.
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