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MULTIMEDIA 459
Connected Services Vehicle Finder FAQs
1.
Can someone else locate my vehicle?
Your
vehicle may be located by anyone who has
your PIN and access to your account. It is
your responsibility to guard your PIN
accordingly. See the Uconnect and
SiriusXM Guardian™ terms of service for
more information.
2. How long does it take to sound my horn and
flash the lights? Depending on various
conditions, it can take three minutes or
more for the request to get through to your
vehicle.
3. How do I turn off the horn and lights after I
turn them on? If you are close enough to the
vehicle, you can use the key fob to turn off
the horn and lights by pressing the red
“Panic” button.
Connected Services Stolen Vehicle
Assistance FAQs
1.
What to do if my vehicle is stolen?
First, call
local law enforcement as soon as possible.
They will work with you to file a stolen
vehicle report. Then SiriusXM Guardian™
Customer Care can be contacted by:
US calling: 1-844-796-4827
Canada calling: 1-877-324-9091
Inform SiriusXM Guardian™ Customer Care
that your vehicle has been stolen and that
you have filed a stolen vehicle report with
law enforcement. SiriusXM Guardian™ Cus-
tomer Care will help you through the pro-
cess.
2. Can someone locate my vehicle? To
enhance your privacy, and the privacy of
others using your vehicle, a stolen vehicle
police report is required for you to activate
this service. You must involve local law
enforcement to have SiriusXM Guardian™
locate your vehicle. We may also locate the
vehicle for other law enforcement or
government agencies, subject to a valid
court order telling SiriusXM Guardian™ to
do so. We will also provide the service for
FCA entities to locate a vehicle that you
have purchased through them.
3. How will I know if my vehicle is recovered?
After you provide the SiriusXM Guardian™
Customer Care agent with the stolen vehicle
report, the agent will work together with law
enforcement to try to locate your vehicle. If
your vehicle is recovered, you will be
contacted by law enforcement.
4. Can SiriusXM Guardian™ lower my
insurance rates? Some insurance providers
offer lower rates on vehicles equipped with
systems that can deter auto theft. When
shopping for insurance, be sure to inform
the insurance provider of your SiriusXM
Guardian™ services subscription, to find
out if the insurance provider can offer you a
lower rate.
NOTE:
Neither FCA nor SiriusXM® are insurance
companies, and SiriusXM Guardian™ is not an
insurance product. You are responsible for
obtaining insurance coverage for your vehicle
and yourself.
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