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208 MULTIMEDIA
4. Why can’t all mobile devices use the
Uconnect App? The Uconnect App has been
designed to work on most devices with the
Apple® and Android™ operating systems.
The capabilities of these devices allow us to
remotely command your vehicle. Other
operating systems may be supported in the
future.
CONNECTED SERVICES ACCOUNT FAQS
1.
How do I register for my SiriusXM
Guardian™ account? There are three ways
that you can register your SiriusXM
Guardian™ Account:
Push the Assist button. A call will be
placed to an agent who can assist in
registering your new account.
Press the Activate Services icon in the
Apps menu. Select the button to speak
with an agent, who can assist in regis-
tering your new account.
Press the Activate Services icon in the
Apps menu. Enter your email on the
touchscreen and then follow the prompts
from the provided email. You will receive
an email with an activation link that will
be good for 72 hours. Once you click the
activation link, you will be prompted to fill
out your information and accept Terms
and Conditions. Then, you will be directed
to the SiriusXM Guardian™ home page to
complete your profile and demo the
remote services.
2. Why do I need an email address? Without
an email address, customers cannot
register for SiriusXM Guardian™. Customers
need to register so they can subscribe to
receive additional services and create a
SiriusXM Guardian™ Security PIN for
remote command requests.
3. How do I create a SiriusXM Guardian™
security PIN? Set up your SiriusXM
Guardian™ Security PIN during the
registration process. The SiriusXM
Guardian™ Security PIN will be required to
authenticate you when accessing your
account via SiriusXM Guardian™ Call or
performing any remote services, such as
Remote Door Lock/Unlock, Remote Horn &
Lights, or Remote Vehicle Start.
4. What if I forgot my SiriusXM Guardian™
security PIN? If you’ve already activated
services and forgot your SiriusXM
Guardian™ Security PIN, you can reset the
PIN by selecting Edit Profile on your Owner’s
Site.
5. How do I update my SiriusXM Guardian™
payment account address? Your SiriusXM
Guardian™ Payment Account address can
be updated online, or by calling SiriusXM
Guardian™ Customer Care from ASSIST in
your vehicle. To update online: login to your
Owner’s Site, and select Edit Profile >
SiriusXM Guardian™ Payment Account.
6. How do I update my SiriusXM Guardian™
profile? Your name, home address, phone
number, email address and SiriusXM
Guardian™ Security PIN can be updated
online on your Owner’s Site. Log in to your
Owner’s Site then select Edit Profile to edit
your personal information. Make your edits
and click Save.
21_MP_OM_EN_USC_t.book Page 208
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