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Frequently Asked Questions
57
General problems with the wine conditioning unit
Problem Possible cause and solution
The door seal is dam-
aged or needs to be re-
placed.
No tools are required to change the door seal.
Change the door seal. A replacement is available
from Technical Service.
An alarm does not
sound even though the
appliance door has
been open for a long
time.
This is not a fault. The alarm tone has been
switched off in settings mode (see “Acoustic sig-
nals” under “Selecting additional settings”).
The wine conditioning
unit cannot be switched
off.
The safety lock has been activated.
Completely deactivate the safety lock (see “Acti-
vating and deactivating the safety lock” under
“Selecting additional settings”).
The slats on the
wooden shelves are
warping.
Volume change due to moisture absorption or drying
out is a typical characteristic of wood. An increase in
humidity will cause wooden components to warp,
which can lead to cracking. Knots and wavy grain are
characteristic for wood and cannot be avoided.
Bacteria has begun to
form on the wine bottle
labels.
Bacteria may form on the labels, depending on the
type of label adhesive used.
Clean the wine bottles and remove any adhesive
residue.
A white deposit has
formed on the wine bot-
tle corks.
The corks have oxidized due to contact with the air.
Use a dry cloth to wipe off the deposit. The de-
posit will not affect the quality of the wine.
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