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43
Top Load Washer
www.insigniaproducts.com
Understanding the error codes
Your washer has an automatic error-monitoring system to detect and diagnose
problems at an early stage.
ERROR
CODE
POSSIBLE CAUSE SOLUTIONS
E1 Your washer takes more than
30 minutes to fill with water. After
water finishes entering your
washer, the water level hasn’t
changed in five minutes.
Make sure that the lid isn’t open.
Make sure that water isn’t leaking.
See No water or not enough
water on page 40.
Contact Insignia Customer Care.
E2 Your washer takes more than 10
minutes to drain.
See Washer doesn’t drain or spin
on page 41.
E3 The lid is open. Close the lid.
The lid lock or PCB has failed.
Contact Insignia Customer Care.
E4 Your washer is out of balance more
than three times in spin operation.
See Washer vibrates or is too
noisy on page 41.
Contact Insignia Customer Care.
E5 Impact switch failed. The switch is
pressed against the outer tub cover.
Level your washer. See Step 4:
Level your washer on page 29.
Contact Insignia Customer Care.
F2 The EEPROM failed. Contact Insignia Customer Care.
F5 Load sensing failed. Contact Insignia Customer Care.
Your washer is not level. Level your washer. See Step 4:
Level your washer on page 29.
F8 Water level sensor failed. Contact Insignia Customer Care.
Fd Lid lock failed. Contact Insignia Customer Care.
C9 The PCB failed. Contact Insignia Customer Care.
CL The lid has been open for over
20 seconds with the child lock
function turned on.
•Press the /Power button to
turn off your washer.
Turn off the child lock function.
See Setting the child lock
on
page 36.
Contact Insignia Customer Care.
Note: To clear the E1, E2, E3, or E4 error code, press the /Start/Pause button. If
the child lock is turned on, turn off the lock first, then press the /Start/Pause
button.
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