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Page
69
Troubleshooting
Some
Quick
and
Easy
Tips
for
Resolving
Problems
Symptom(s)
Possible
Cause(s)
Possible
Solution(s)
Page(s)
Power
No
Power.
?
AC
Power
Cord
not
connected
Connect
power
cord.
6
or
power
outlet
doesn't
work.
Try
a
different
power
outlet.
Local
power
failure?
No
Source
image.
?
Source
turned
Off.
Turn
source
equipment
On.
?
Source
not
selected.
Select
source.
24
Remote
Control
Problems
Remote
doesn't
work.
?
Remote
not
in
TV
mode.
Put
remote
into
TV
mode.
25
?
TV
software
functioning.
Wait
until
software
function
is
complete.
?
Not
aimed
at
remote
sensor.
Point
remote
at
TV
Front
Control
Panel.
24
?
Remote
too
far
from
TV
or
Move
remote
closer
to
TV
or
darken
room.
IR
path
to
TV
obstructed.
Remove
obstructions.
?
Weak
batteries.
Replace
batteries.
6
?
Wrong
battery
polarity.
Check
that
"+"
and
"-"
match
in
battery
compartment.
6
?
Too
much
light
in
room.
Dim
room
light.
Caption/Text
Problems
Picture
has
a
big
black
?
Caption/Text
mode
turned
On.
The
CC
(closed
captions)
option
may
be
in
36-37
box
on
it,
but
the
sound
Text
1,
2, 3,
or
4
mode.
Select
Caption
1,
or
Off
is
okay.
in
the
Caption/Text
menu.
No
Closed
Captions
?
Not
available
on
program.
Check
local
TV
listings
to
see
if
available
on
broadcast.
37
or
Text.
?
Not
provided
by
broadcaster.
Relocate
over-the-air
antenna.
(Even
though
CC
indicated
on
OSD)
Try
a
different
channel
with
Closed
Captions
or
Text.
?
Not
turned
On.
Pick
a
Closed
Caption
or
Text
option
and
turn
Captions
On.
Sleep
Timer/On-Off
Timer
Problems
TV
turns
Off.
?
Sleep
Timer
turned
TV
Off.
Turn
TV
back
On.
24/25
?
Off
Timer
turned
TV
Off.
Turn
TV
back
On.
24/25
?
Power
failure.
Check
other
power
outlets.
?
Power
outlet
controlled
by
switch.
Connect
TV
power
cord
to
outlet
that
is
(Switch
turned
off.)
not
controlled
by
a
switch.
TV
turns
On.
?
On
Timer
turned
TV
On.
Disable
On/Off
Timer.
35
TV
does
not
turn
?
On/Off
Timer
option
disabled.
Go
to
Timer
option
in
Setup
menu
and
35
On/Off
per
On/Off
Timer
enable
On/Off
Timer.
settings.
Continued
on
next
page.
Tip:
If
TV
does
not
function
normally,
try
disconnecting
power
for
5
seconds.
Installer
Menu
Settings
and
TV
Problems
Installer
menu
item
settings
dictate
how
the
TV
functions.
If
a
feature
is
not
available
or a
problem
can
not
be
solved,
check
the
installer
menu
settings
to
assure
feature
and
functional
items
are
set
to
appropriate
levels,
etc.
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