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42 Value Series Manual
What is covered?
This Limited Warranty covers any defects in materials or workmanship when the product is installed and operated
according to Rinnai wrien installaon instrucons, subject to the terms within this Limited Warranty document. This
Limited Warranty applies only to products that are installed correctly in the United States and Canada. Improper
installaon may void this Limited Warranty. In order for this warranty to apply, it is required that you use a licensed
professional who has aended a Rinnai installaon training class before installing this water heater. This Limited
Warranty extends to the original purchaser and subsequent owners, but only while the product remains at the site of
the original installaon. This Limited Warranty only extends through the rst installaon of the product and
terminates if the product is moved or reinstalled at a new locaon.
How long does coverage last?
What will Rinnai do?
Rinnai will repair or replace the covered product or any part or component that is defecve in materials or
workmanship as set forth. Rinnai will pay reasonable labor charges associated with the repair or replacement of any
such part or component. All repair parts must be genuine Rinnai parts. All repairs or replacements must be
performed by an individual or servicing company that is properly trained, state qualied or licensed to do the type of
repair.
Replacement of the product may be authorized by Rinnai only. Rinnai does not authorize any person or company to
assume for it any obligaon or liability in connecon with the replacement of the product. If Rinnai determines that
repair of a product is not possible, Rinnai will replace the product with a comparable product at Rinnai’s discreon.
The warranty claim for product parts and labor may be denied if a component or product returned to Rinnai is found
to be free of defects in material or workmanship; damaged by improper installaon, use or operaon; or damaged
during return shipping.
How do I get service?
You must contact a state qualied/licensed professional for the repair of a product under this Warranty. For the
name of a licensed professional please contact your place of purchase, visit the Rinnai website (www.rinnai.us), call
Rinnai at 1-800-621-9419 or write to Rinnai at 103 Internaonal Drive, Peachtree City, Georgia 30269.
Limited Warranty
Consumer Warranty
[1] The warranty period is reduced to 3 years from date of purchase when the water heater is used as a circulang water
heater within a hot water circulaon loop, where the water heater is in series with a circulaon system and all circulang
water ows through the water heater, and where an on-demand recirculaon system is not incorporated.
On-demand recirculaon is dened as a hot water recirculang loop or system that ulizes exisng hot and cold lines or a
dedicated return line, and only acvates when hot water is used. It can be acvated by a push buon, moon sensor, or
voice acvaon but not by a temperature sensor. A mer added to a standard recirculang pump is not considered as on
-demand.
[2] The air handler pump must be sized for the ow rate of the heat load, pressure losses through air handler coil, pressure
losses though Rinnai tankless water heater, piping and components connecng the air handler and tankless unit. Refer to
the tankless water heater pressure loss curve and consult with the air handler/component manufacture for pressure loss
informaon.
Item
Period of Coverage (from date of purchase)
Residenal Applicaons
If installed with a tankless
isolaon valve kit for residenal
applicaons
If used for both residenal
water heang and space
heang purposes
Heat Exchanger 10 years [1] 12 years [1] 10 years [2]
All Other Parts and Components 5 years [1] 5 years [1] 5 years [2]
Reasonable Labor 1 year 1 year 1 year
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