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EN
18
8 - BEFORE YOU CALL FOR SERVICE
Please check the following before calling for service. It may save you time and expense.
PROBLEM POSSIBLE CAUSE SOLUTION
1. Part or all of Drawer
Microwave does not
operate.
• Power cord of Drawer Microwave
is not completely connected to the
electrical outlet.
• Power outage.
• Fuse/circuit breaker at home doesn’t
work/tripped.
• Drawer Microwave is in Demo Mode.
• Make sure the power cord is tightly connected
to the outlet.
• Check house lights to be sure. Call your local
electric company for service.
• Replace the fuse or reset the circuit breaker.
• See page 15 for how to cancel Demo Mode.
2. Food in microwave is
not heated.
• No power to the appliance.
• Drawer controls improperly set.
• Drawer is in Demo Mode.
• See SOLUTION for PROBLEM 1.
• Check if the controls have been properly set.
• See page 15.
3. Drawer Microwave
light does not work.
• LED light is either burned out or a
connection is loose.
• Call for service.
4. Touch controls will
not operate.
• Control Lock is on. • See page 16 to unlock.
5. Display flashes.
• Power failure. • Touch Clear pad and reset the clock. If the
Drawer Microwave was in use, you must
reset the cooking function.
6. Steam from the vent.
• During microwaving, water vapor
may come from the left side of the vent
(when facing the microwave).
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