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System Settings 284
Report Diagnostic Info
This feature sends diagnostic information about your device when you are having technical problems.
1. From home, tap Apps > Settings > General management .
2. Tap Report diagnostic info.
3. Read the consent information, and then tap OK to enable this feature or tap No thanks.
Reset
Restore your device to its default settings.
Reset Settings
You can reset your device to its factory default settings, which resets everything except the security,
language, and account settings. Personal data is not affected.
1. From home, tap Apps > Settings > General management .
2. Tap Reset.
3. Tap Reset settings.
4. Tap Reset settings, and confirm when prompted.
Reset Network Settings
You can reset Wi-Fi, Mobile data, and Bluetooth settings with Reset network settings.
1. From home, tap Apps > Settings > General management .
2. Tap Reset.
3. Tap Reset network settings.
4. Tap Reset settings, and confirm when prompted.
Factory Data Reset
Reset your device to factory defaults, erasing all data from your device.
This action permanently erases ALL data from the device, including Google or other account settings,
system and application data and settings, downloaded applications, as well as your music, photos,
videos, and other files.
Note: When you sign in to a Google Account on your device, Factory Reset Protection is automatically
activated. This protects your device in the event it is lost or stolen. For more information, see Factory
Reset Protection.
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