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Home > Solving Problems
Uninstalling Your Scanning Software
For Windows
For Mac OS X
You may need to uninstall and then reinstall your scanner software to solve certain problems or if you upgrade your operating
system.
For Windows
Note:
For Windows 8, 7, and Vista, you need an administrator account and password if you log on as a
standard user.
For Windows XP, you must log in as an administrator.
Turn off the scanner.
Disconnect the scanner’s interface cable from your computer.
Do one of the following:
Windows 8: Navigate to the Apps screen and select Control Panel.
Windows 7/Vista: Click the start button and select Control Panel.
Windows XP: Click Start and select Control Panel.
Do one of the following:
Windows 8/7/Vista: Click Uninstall a program from the Programs category.
Windows XP: Double-click the Add or Remove Programs icon.
Select the software you want to uninstall such as Epson Scan, your scanner’s Manual, or another application from the list
displayed.
Do one of the following:
Windows 8/7: Click Uninstall or Uninstall/Change.
Windows Vista: Click Uninstall/Change, and then click Continue in the User Account Control window.
Windows XP: Click Change/Remove.
Follow the on-screen instructions.
In some cases, a message may appear to prompt you to restart your computer. If so, make sure I want to restart my
computer now is selected and click Finish.
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For Mac OS X
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