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Home > Solving Problems
Scanner Problems
The Status Light Is Flashing
The Scanner Does Not Turn On
The Scanner Turns Off
You Cannot Start Epson Scan
Pressing a Scanner Button Does Not Start the Correct Program
The Status Light Is Flashing
The green and orange status lights are on the left of the PDF button and the blue status light is on the bottom of the four
buttons.
Color Indicator
Status
Meaning
Green
On
Power is on.
Flashing
Entering power saving mode.
Orange
Flashing
An error has occurred.
Make sure the scanner is connected to your computer properly. See the
Start Here sheet for instructions on connecting the scanner to your
computer.
Make sure the scanner software is fully installed. See the Start Here sheet
for instructions on installing the scanner software.
Turn off the scanner using its power switch, then turn it on again. If the
Status light is still flashing orange, the scanner may be malfunctioning, or
the scanner light source may need to be replaced. See Epson Technical
Support for details.
Blue
Flashing
Initializing or scanning.
(None)
Off
The scanner is off.
Top
The Scanner Does Not Turn On
Make sure your scanner’s AC adapter is securely connected to the scanner and a working electrical outlet.
Make sure the electrical outlet works. If necessary, test it by plugging in another electrical device and turning it on.
Top
The Scanner Turns Off
Make sure the Power Off Timer is set. For more details, see Power Off Timer Setting.
This product will enter sleep mode after a period of nonuse. The time interval has been set at the factory to ensure
that the product meets Energy Star standards of energy efficiency, and cannot be modified by the consumer.
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