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34 Before You Call
Oven smokes excessively when
broiling.
• Incorrect setting. Follow broiling instructions in the “Broil”section on page 20.
• Meat too close to the broil element. Reposition broil rack to provide proper clearance
between the meat and broil element. Remove excess fat from meat. Cut remaining fatty
edges to prevent curling, but do not cut into the lean portion of the meat.
• Broiler pan insert is wrong side up. Grease does not drain into broiler pan. Always place
the insert on the broiler pan with the ribs up and the slots down to allow grease to drip
into the pan.
• Broiler pan used without insert or insert covered with aluminum foil. Do not use the
broiler pan without the insert; do not cover the insert with aluminum foil.
• Oven needs to be cleaned. Grease build up on oven surfaces. Regular cleaning is
necessary when broiling frequently. Grease or food splatters will cause excessive
smoking.
Surface burners do not ignite. • Surface control knob has not been completely turned to position. Push in and turn
the surface control knob to until burner ignites and then turn control knob to desired
flame size.
• Burner ports are clogged. With the burners OFF, use a small-gauge wire or needle to
clean ports. See the “Care and Cleaning” section for complete instructions.
• Appliance power cord is disconnected from outlet. Be sure power cord is securely
plugged into the electrical outlet.
• Electrical power outage.
Oven does not operate. • Service wiring is incomplete. Contact your dealer, installing agent, or authorized
servicer.
• Power outage. Check house lights to be sure. Call your local electric company.
• Short in cord/plug. Contact your dealer, installing agent, or authorized servicer to replace
cord/plug.
• House fuse has blown or circuit breaker has tripped immediately following installation.
House fuse may not be fully engaged. Check fuse and screw or engage circuit breaker
securely.
Surface burner flame uneven or not
flaming all the way around the burner
cap
• Burner ports are clogged. With the burner off, clean ports by using a small-gauge wire or
needle.
• Moisture is present after cleaning. Lightly fan the flame and allow burner to operate until
flame is full. Dry the burners thoroughly and follow instructions in the “Care and
Cleaning” section.
Surface burner flame is too high • Surface control knob is set too high. Adjust to lower flame setting.
• Burner caps are not seated properly. Check that all surface burner caps are level and
seated correctly on surface burner heads. See “Cleaning the Sealed Burners” on
page 28 for additional cleaning instructions.
• Incorrect L. P. conversion. Refer to L. P. conversion kit instructions to correct.
Surface burner flame is orange • Dust particles in main line. Use the burner for a few minutes until flame turns blue.
• In coastal areas, a slightly orange flame is unavoidable due to salt air.
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