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- When using a network extender/repeater, make sure the network name (SSID) and
password are the same as your primary network.
- The firewall and port settings of your Wi-Fi router allow RoboVac to connect with
the Eufy servers.
Network Security Requirement
- WPA and WPA2 using TKIP, PSK, AES/CCMP encryption.
- WEP EAP (Enterprise Authentication Protocol) is not supported.
Wi-Fi Channels
- The FCC requires that all wireless devices in the United States operate on the 1-11
wireless spectrum channels.
- Some countries outside North America can use spectrum channels higher than
channel 11. Refer to your local regulatory agency to determine which channels are
accessible.
- A future software release will support access to channels above 11 for users outside
North America. Until then, use channels 1-11.
If you cannot control RoboVac with your smartphone, try the solutions below to solve the
problem. If the problem persists, contact the eufy service center for help.
Wi-Fi Status
Light
Cause Solutions
Solid blue RoboVac has connected
to your router, but cannot
access the Internet.
Check if your router is connected to the
Internet.
Check with your Internet provider to
see if there is any Internet connection
problem.
Rapidly flashing
blue
RoboVac cannot connect
to your wireless router.
Check if you have modified your
network name and password.
Reset Wi-Fi connection if necessary.
Refer to the “Use Your RoboVac with
the EufyHome App > Reset the Wi-Fi
connection” section in this manual.
Slowly flashing
blue
Wi-Fi connection is reset
or has not been set up
before.
Set up Wi-Fi connection with RoboVac.
Refer to the “Use Your RoboVac with
the EufyHome App” section in this
manual.
Reset Wi-Fi connection if necessary.
Refer to the “Use Your RoboVac with
the EufyHome App > Reset the Wi-Fi
connection” section in this manual.
Off
RoboVac is turned off.
RoboVac’s power level
is low.
RoboVac is in Sleep
mode.
Charge RoboVac by attaching it to
the Charging Base. Make sure the
main power switch on the bottom of
RoboVac is turned on.
Specifications
Product Model T2120
Input
19 V 0.6 A
Battery Voltage DC 14.4 V
Power Consumption 40 W
Battery Type
DC 14.4 V
Li-ion 2600 mAh
Dust Collector Capacity
0.6 L
Cleaning Time Max. 100 mins
Charging Time 300 - 360 mins
Input
19 V 0.6 A
Output
19 V 0.6 A
Customer Service
For FAQs and more information, please visit www.eufylife.com.
@EufyOcial @EufyOcial@EufyOcial @EufyOcial
Anker Innovations Limited
Room 1318-19, Hollywood Plaza, 610 Nathan Road, Mongkok, Kowloon, Hong Kong
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