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NVR User Manual
www.foscam.com
80
7. Why can't video files be downloaded during video playback or downloaded files cannot be
played back properly?
To save consumed resources, the server limits concurrency of video playback and file download. In this
case, stop video playback and then download files or play back videos after video files are downloaded.
8. Why does the Web client prompt TIME OUT after you enable or disable UPNP in network
settings?
In this case, the server restarts some applications. Accordingly, you need to exit the web client and log
in to the client again.
9. It prompt "Have no right to create directory or file!" after taking snapshot.
When you use Windows7 or Vista, you may be not able to snapshot path because of the security
settings of computer.
Please add the NVR as a trusted site to resolve this issue. Open IE browser, Choose Tools > Internet
Options > Security, Select Trusted sites > then click Sites, it will pop up the page, as shown in the
following figure.
10. After the adding of the IPC successfully, the video of the corresponding channel has lost in
the live view mode.
Make sure that the IPC display mode is not more than NVR display mode. For example: NVR display
mode for the 4 * 960P, the IPC display mode can not be 1080P.
11. Why does the Web client prompt the message "Plugins are not found, Click me to download"
or "Find a new Plugins, Click me to download" after installing plug-in?
You need to close the current browser after installing the plug-in, and then open the browser to access
the login page.
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