HP LaserJet Enterprise 600 M601, M602, and
M603 Series Printer
User Guide
Copyright and License
© Copyright 2017 HP Development Company,
L.P.
Reproduction, adaptation, or translation without
prior written permission is prohibited, except as
allowed under the copyright laws.
The information contained herein is subject to
change without notice.
The only warranties for HP products and
services are set forth in the express warranty
statements accompanying such products and
services. Nothing herein should be construed as
constituting an additional warranty. HP shall not
be liable for technical or editorial errors or
omissions contained herein.
Edition 1, 8/2017
Trademark Credits
Adobe
®
, Acrobat
®
, and PostScript
®
are
trademarks of Adobe Systems Incorporated.
Intel® Core™ is a trademark of Intel Corporation
in the U.S. and other countries.
Microsoft®, Windows®, Windows® XP, and
Windows Vista® are U.S. registered trademarks
of Microsoft Corporation.
UNIX
®
is a registered trademark of The Open
Group.
ENERGY STAR and the ENERGY STAR mark are
registered U.S. marks.
Conventions used in this guide
TIP: Tips provide helpful hints or shortcuts.
NOTE: Notes provide important information to explain a concept or to complete a task.
CAUTION: Cautions indicate procedures that you should follow to avoid losing data or damaging the product.
WARNING! Warnings alert you to specic procedures that you should follow to avoid personal injury,
catastrophic loss of data, or extensive damage to the product.
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iv Conventions used in this guide ENWW
Table of contents
1 Product basics ........................................................................................................................................................................................... 1
Product comparison ................................................................................................................................................................. 2
HP LaserJet Enterprise 600 M601 models ...................................................................................................... 2
HP LaserJet Enterprise 600 M602 models ...................................................................................................... 3
HP LaserJet Enterprise 600 M603 models ...................................................................................................... 4
Environmental features ........................................................................................................................................................... 5
Accessibility features ................................................................................................................................................................ 6
Product views ............................................................................................................................................................................ 7
Front view .............................................................................................................................................................. 7
Rear view ............................................................................................................................................................... 8
Interface ports ...................................................................................................................................................... 9
Serial number and model number location ..................................................................................................... 9
2 Control panel menus .............................................................................................................................................................................. 11
Control-panel layout .............................................................................................................................................................. 12
Retrieve Job from USB menu ............................................................................................................................................... 14
Retrieve Job from Device Memory menu ........................................................................................................................... 15
Supplies menu ........................................................................................................................................................................ 16
Trays menu ............................................................................................................................................................................. 17
Administration menu ............................................................................................................................................................. 18
Reports menu .................................................................................................................................................... 18
General Settings menu ..................................................................................................................................... 18
Retrieve From USB Settings menu ................................................................................................................. 20
General Print Settings menu ........................................................................................................................... 21
Default Print Options menu ............................................................................................................................. 23
Display Settings menu ...................................................................................................................................... 23
Manage Supplies menu .................................................................................................................................... 24
Manage Trays menu ......................................................................................................................................... 25
Stapler/Stacker Settings menu ....................................................................................................................... 26
Multi-Bin Mailbox Settings menu .................................................................................................................... 26
Network Settings menu ................................................................................................................................... 27
Troubleshooting menu ..................................................................................................................................... 30
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Device Maintenance menu .................................................................................................................................................... 31
Backup/Restore menu ...................................................................................................................................... 31
Calibrate/Cleaning menu .................................................................................................................................. 31
USB Firmware Upgrade menu ......................................................................................................................... 32
Service menu ...................................................................................................................................................... 32
3 Software for Windows ........................................................................................................................................................................... 33
Supported operating systems and printer drivers for Windows .................................................................................... 34
Select the correct printer driver for Windows .................................................................................................................... 35
HP Universal Print Driver (UPD) ....................................................................................................................... 35
UPD installation modes ............................................................................................................... 36
Change print job settings for Windows .............................................................................................................................. 37
Priority for print settings .................................................................................................................................. 37
Change the settings for all print jobs until the software program is closed ............................................ 37
Change the default settings for all print jobs ............................................................................................... 37
Change the product conguration settings ................................................................................................... 37
Remove the printer driver from Windows .......................................................................................................................... 39
Supported utilities for Windows .......................................................................................................................................... 40
Priority for print settings .................................................................................................................................. 40
HP Embedded Web Server ............................................................................................................................... 40
HP ePrint ............................................................................................................................................................. 40
Software for other operating systems ............................................................................................................................... 41
4 Use the product with Mac ...................................................................................................................................................................... 43
Software for Mac .................................................................................................................................................................... 44
Supported operating systems and printer drivers for Mac ......................................................................... 44
Install software for Mac operating systems .................................................................................................. 44
Install software for Mac computers connected directly to the product ............................... 44
Install software for Mac computers on a wired network ........................................................ 45
Congure the IP address ......................................................................................... 45
Install the software .................................................................................................. 46
Remove the printer driver from Mac operating systems ............................................................................ 46
Priority for print settings for Mac .................................................................................................................... 48
Change printer-driver settings for Mac .......................................................................................................... 48
Change the settings for all print jobs until the software program is closed ....................... 48
Change the default settings for all print jobs ........................................................................... 48
Change the product conguration settings .............................................................................. 48
Software for Mac computers ........................................................................................................................... 49
HP Utility for Mac ........................................................................................................................... 49
Open the HP Printer Utility ...................................................................................... 49
HP Utility features .................................................................................................... 49
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Supported utilities for Mac ............................................................................................................................... 50
HP Embedded Web Server .......................................................................................................... 50
HP ePrint ........................................................................................................................................ 50
AirPrint ............................................................................................................................................ 50
Basic print tasks with Mac ..................................................................................................................................................... 51
Cancel a print job with Mac .............................................................................................................................. 51
Change the paper size and type with Mac ..................................................................................................... 51
Resize documents or print on a custom paper size with Mac .................................................................... 51
Create and use printing presets with Mac ..................................................................................................... 51
Print a cover page with Mac ............................................................................................................................. 52
Use watermarks with Mac ................................................................................................................................ 52
Print multiple pages on one sheet of paper with Mac ................................................................................. 53
Print on both sides of the page (duplex printing) with Mac ........................................................................ 53
Store jobs with Mac ........................................................................................................................................... 53
Solve problems with a Mac ................................................................................................................................................... 55
5 Connect the product with Windows ..................................................................................................................................................... 57
Printer sharing disclaimer ..................................................................................................................................................... 58
Connect with USB ................................................................................................................................................................... 58
CD installation .................................................................................................................................................... 58
Connect to a network with Windows .................................................................................................................................. 59
Supported network protocols ......................................................................................................................... 59
Install the product on a wired network with Windows ................................................................................ 60
Congure the IP address .............................................................................................................. 60
Install the software ....................................................................................................................... 62
Congure network settings with Windows ................................................................................................... 63
View or change network settings ............................................................................................... 63
Set or change the network password ....................................................................................... 63
Manually congure IPv4 TCP/IP parameters from the control panel ................................... 64
Manually congure IPv6 TCP/IP parameters from the control panel ................................... 65
Link speed and duplex settings .................................................................................................. 66
6 Paper and print media ........................................................................................................................................................................... 67
Understand paper use ........................................................................................................................................................... 68
Special paper guidelines ................................................................................................................................... 68
Change the printer driver to match the paper type and size in Windows ..................................................................... 70
Supported paper sizes .......................................................................................................................................................... 71
Supported paper types ......................................................................................................................................................... 73
Supported paper types for input options ...................................................................................................... 73
Supported paper types for output options ................................................................................................... 74
Tray and bin capacity ............................................................................................................................................................. 75
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Load paper trays .................................................................................................................................................................... 76
Load Tray 1 ......................................................................................................................................................... 76
Load Tray 2 or an optional 500-sheet tray ................................................................................................... 77
Load an optional 1,500-sheet tray ................................................................................................................. 79
Paper orientation for loading trays ................................................................................................................ 81
Load letterhead, preprinted, or prepunched paper ................................................................. 81
Load envelopes ............................................................................................................................. 82
Congure trays ....................................................................................................................................................................... 83
Congure a tray when loading paper ............................................................................................................. 83
Congure a tray to match print job settings ................................................................................................. 83
Congure a tray from the control panel ........................................................................................................ 83
Select an output bin ............................................................................................................................................................... 85
Print to the top (standard) output bin ............................................................................................................ 85
Print to the rear output bin .............................................................................................................................. 85
Print to the optional stacker or stapler/stacker ............................................................................................ 86
Print to the 5-bin mailbox ................................................................................................................................ 87
7 Print cartridges ....................................................................................................................................................................................... 89
Print cartridge information ................................................................................................................................................... 90
Supplies views ........................................................................................................................................................................ 91
Print cartridge views ......................................................................................................................................... 91
Manage print cartridges ........................................................................................................................................................ 92
Change settings for print cartridges ............................................................................................................... 92
Print when a print cartridge is at estimated end of life .......................................................... 92
Enable or disable the Very Low Settings options from the control panel ........................... 92
Print with EconoMode .................................................................................................................. 93
Store and recycle supplies ............................................................................................................................... 93
Recycle supplies ............................................................................................................................ 93
Print-cartridge storage ................................................................................................................ 93
HP policy on non-HP print cartridges ........................................................................................ 93
HP anticounterfeit Web site ............................................................................................................................. 93
Replacement instructions ..................................................................................................................................................... 95
Replace the print cartridge .............................................................................................................................. 95
Replace staples .................................................................................................................................................. 97
Perform preventive maintenance ................................................................................................................... 98
Reset the maintenance-kit counter ........................................................................................... 98
Solve problems with print cartridges .................................................................................................................................. 99
Check the print cartridges ................................................................................................................................ 99
Inspect the print cartridge for damage ................................................................................... 100
Repeating defects ...................................................................................................................... 101
Print the Supplies Status page ................................................................................................. 101
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Interpret control panel messages for supplies .......................................................................................... 102
8 Print tasks ............................................................................................................................................................................................. 105
Cancel a print job with Windows ........................................................................................................................................ 106
Basic print tasks with Windows ......................................................................................................................................... 107
Open the printer driver with Windows ......................................................................................................... 107
Get help for any printing option with Windows .......................................................................................... 108
Change the number of print copies with Windows .................................................................................... 108
Save custom print settings for reuse with Windows ................................................................................. 109
Use a printing shortcut with Windows .................................................................................... 109
Create printing shortcuts ........................................................................................................... 110
Improve print quality with Windows ............................................................................................................ 113
Select the page size with Windows ......................................................................................... 113
Select a custom page size with Windows ............................................................................... 113
Select the paper type with Windows ....................................................................................... 113
Select the paper tray with Windows ........................................................................................ 113
Print on both sides (duplex) with Windows ................................................................................................. 114
Manually print on both sides with Windows ........................................................................... 114
Automatically print on both sides with Windows .................................................................. 115
Print multiple pages per sheet with Windows ............................................................................................ 117
Select page orientation with Windows ........................................................................................................ 118
Use HP ePrint ........................................................................................................................................................................ 120
Additional print tasks with Windows ................................................................................................................................ 121
Print on preprinted letterhead or forms with Windows ............................................................................ 121
Print on special paper, labels, or transparencies with Windows .............................................................. 123
Print on special paper, labels, or transparencies with Windows .............................................................. 126
Print the rst or last page on dierent paper with Windows ................................................................... 128
Scale a document to t page size with Windows ....................................................................................... 131
Add a watermark to a document with Windows ........................................................................................ 133
Create a booklet with Windows .................................................................................................................... 133
Select output options with Windows ........................................................................................................... 135
Select an output bin with Windows ......................................................................................... 135
Select staple options with Windows ........................................................................................ 136
Use job storage features with Windows ...................................................................................................... 137
Create a stored job with Windows ........................................................................................... 138
Print a stored job ........................................................................................................................ 139
Delete a stored job ..................................................................................................................... 139
Set job storage options with Windows .................................................................................... 140
Print one copy for proof before printing all the copies .................................... 140
Temporarily store a personal job on the product and print it later ................ 140
Temporarily store a job on the product .............................................................. 140
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Permanently store a job on the product ............................................................ 141
Make a permanently stored job private so that anyone who tries to print
it must provide a PIN ............................................................................................. 141
Receive notication when someone prints a stored job .................................. 141
Set the user name for a stored job ..................................................................... 141
Specify a name for the stored job ....................................................................... 142
Print special jobs with Windows ................................................................................................................... 142
Set the duplex alignment .......................................................................................................... 142
Walk-up USB printing .......................................................................................................................................................... 143
9 Manage and maintain .......................................................................................................................................................................... 145
Print information pages ...................................................................................................................................................... 146
Use the HP Embedded Web Server ................................................................................................................................... 147
Open the HP Embedded Web Server by using a network connection .................................................... 147
HP Embedded Web Server features ............................................................................................................. 148
Information tab ........................................................................................................................... 148
General tab .................................................................................................................................. 148
Print tab ....................................................................................................................................... 149
Troubleshooting tab ................................................................................................................... 149
Security tab ................................................................................................................................. 150
HP Web Services tab .................................................................................................................. 150
Networking tab ........................................................................................................................... 150
Other Links list ............................................................................................................................ 150
Use HP Web Jetadmin software ........................................................................................................................................ 151
Product security features ................................................................................................................................................... 152
Security statements ....................................................................................................................................... 152
IP Security .................................................................................................................................... 152
Secure the HP Embedded Web Server ........................................................................................................ 152
Encryption support: HP Encrypted High Performance Hard Disks (xh models only) ........................... 152
Secure stored jobs .......................................................................................................................................... 153
Lock the control panel menus ...................................................................................................................... 153
Lock the formatter .......................................................................................................................................... 153
Economy settings ................................................................................................................................................................ 154
Print with EconoMode .................................................................................................................................... 154
Powersave modes .......................................................................................................................................... 154
Disable or enable sleep mode .................................................................................................. 154
Set the sleep timer ..................................................................................................................... 154
Set the sleep schedule ............................................................................................................... 155
Install memory and internal USB devices ........................................................................................................................ 156
Overview ........................................................................................................................................................... 156
Install memory ................................................................................................................................................ 156
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Install product memory ............................................................................................................. 156
Enable memory ............................................................................................................................................... 157
Check DIMM installation ................................................................................................................................. 158
Memory allocation .......................................................................................................................................... 158
Install internal USB devices ........................................................................................................................... 160
Clean the product ................................................................................................................................................................. 161
Clean the paper path ...................................................................................................................................... 161
Product updates ................................................................................................................................................................... 161
10 Solve problems .................................................................................................................................................................................. 163
Self help ................................................................................................................................................................................ 164
Solve problems checklist .................................................................................................................................................... 165
Factors that aect product performance .................................................................................................... 166
Restore factory settings ..................................................................................................................................................... 167
Interpret control-panel messages .................................................................................................................................... 168
Control-panel message types ....................................................................................................................... 168
Control-panel messages ................................................................................................................................ 168
Paper feeds incorrectly or becomes jammed ................................................................................................................. 169
The product does not pick up paper ............................................................................................................ 169
The product picks up multiple sheets of paper .......................................................................................... 169
Prevent paper jams ......................................................................................................................................... 169
Clear jams .............................................................................................................................................................................. 170
Jam locations ................................................................................................................................................... 170
Clear jams from the output areas ................................................................................................................. 170
Clear jams from the rear output bin ........................................................................................ 170
Clear jams from the optional stacker or stapler/stacker ...................................................... 171
Clear paper jams from the optional stacker or stapler/stacker ...................... 171
Clear staple jams from the optional stapler/stacker ........................................ 172
Clear jams from the optional 5-bin mailbox .......................................................................... 173
Clear jams from the fuser area ..................................................................................................................... 175
Clear jams from the optional duplexer ........................................................................................................ 178
Clear jams from the trays .............................................................................................................................. 180
Clear jams from Tray 1 .............................................................................................................. 180
Clear jams from Tray 2 or an optional 500-sheet tray ......................................................... 180
Clear jams from the optional 1,500-sheet tray ..................................................................... 181
Clear jams from the optional envelope feeder ........................................................................................... 183
Clear jams from the top-cover and print-cartridge areas ......................................................................... 184
Change jam recovery ...................................................................................................................................... 186
Improve print quality ........................................................................................................................................................... 187
Select a paper type ......................................................................................................................................... 187
Use paper that meets HP specications ..................................................................................................... 187
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Print a cleaning page ...................................................................................................................................... 187
Check the print cartridge ................................................................................................................................ 188
Use the printer driver that best meets your printing needs ..................................................................... 189
The product does not print or it prints slowly ................................................................................................................. 190
The product does not print ............................................................................................................................ 190
The product prints slowly .............................................................................................................................. 190
Solve walk-up USB printing problems .............................................................................................................................. 191
The Retrieve From USB menu does not open when you insert the USB accessory ............................. 191
The le does not print from the USB storage accessory .......................................................................... 191
The le that you want to print is not listed in the Retrieve From USB menu ........................................ 191
Solve connectivity problems .............................................................................................................................................. 192
Solve direct-connect problems ..................................................................................................................... 192
Solve network problems ................................................................................................................................ 192
Poor physical connection .......................................................................................................... 192
The computer is using the incorrect IP address for the product ......................................... 192
The computer is unable to communicate with the product ................................................. 192
The product is using incorrect link and duplex settings for the network .......................... 193
New software programs might be causing compatibility problems .................................. 193
The computer or workstation might be set up incorrectly .................................................. 193
The product is disabled, or other network settings are incorrect ....................................... 193
Solve product software problems with Windows ........................................................................................................... 194
A printer driver for the product is not visible in the Printer folder ........................................................... 194
An error message was displayed during the software installation ......................................................... 194
The product is in Ready mode, but nothing prints ..................................................................................... 194
Solve product software problems with Mac .................................................................................................................... 196
The printer driver is not listed in the Print & Fax list ................................................................................. 196
The product name does not appear in the product list in the Print & Fax list ....................................... 196
The printer driver does not automatically set up the selected product in the Print & Fax list ........... 196
A print job was not sent to the product that you wanted ......................................................................... 196
When connected with a USB cable, the product does not appear in the Print & Fax list after the
driver is selected. ............................................................................................................................................ 197
You are using a generic printer driver when using a USB connection ..................................................... 197
Appendix A Product supplies and accessories .................................................................................................................................... 199
Order parts, accessories, and supplies ............................................................................................................................. 200
Part numbers ........................................................................................................................................................................ 201
Paper-handling accessories .......................................................................................................................... 201
Customer self-repair parts ............................................................................................................................ 201
Cables and interfaces ..................................................................................................................................... 202
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Appendix B Service and support ........................................................................................................................................................... 203
HP limited warranty statement ......................................................................................................................................... 204
HP's Premium Protection Warranty: LaserJet print cartridge limited warranty statement ..................................... 205
Data stored on the print cartridge .................................................................................................................................... 206
End User License Agreement ............................................................................................................................................. 207
Customer self-repair warranty service ............................................................................................................................. 209
Customer support ................................................................................................................................................................ 210
Repack the product ............................................................................................................................................................. 211
Appendix C Product specications ........................................................................................................................................................ 213
Physical specications ........................................................................................................................................................ 214
Power consumption, electrical specications, and acoustic emissions ...................................................................... 214
Operating environment ...................................................................................................................................................... 214
Appendix D Regulatory information ..................................................................................................................................................... 215
FCC regulations .................................................................................................................................................................... 216
Environmental product stewardship program ................................................................................................................ 217
Protecting the environment .......................................................................................................................... 217
Ozone production ............................................................................................................................................ 217
Power consumption ........................................................................................................................................ 217
Toner consumption ......................................................................................................................................... 217
Paper use .......................................................................................................................................................... 217
Plastics .............................................................................................................................................................. 217
HP LaserJet print supplies ............................................................................................................................. 217
Return and recycling instructions ................................................................................................................. 218
United States and Puerto Rico .................................................................................................. 218
Multiple returns (more than one cartridge) ....................................................... 218
Single returns ......................................................................................................... 218
Shipping ................................................................................................................... 218
Non-U.S. returns ......................................................................................................................... 219
Paper ................................................................................................................................................................. 219
Material restrictions ........................................................................................................................................ 219
Disposal of waste equipment by users in private households in the European Union ........................ 220
Chemical substances ...................................................................................................................................... 220
Material Safety Data Sheet (MSDS) .............................................................................................................. 220
For more information ..................................................................................................................................... 220
Declaration of Conformity .................................................................................................................................................. 221
Safety statements ............................................................................................................................................................... 223
Laser safety ..................................................................................................................................................... 223
Canadian DOC regulations ............................................................................................................................. 223
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VCCI statement (Japan) .................................................................................................................................. 223
Power cord instructions ................................................................................................................................. 223
Power cord statement (Japan) ...................................................................................................................... 223
EMC statement (Korea) .................................................................................................................................. 223
Product Stability .............................................................................................................................................. 224
Laser statement for Finland .......................................................................................................................... 224
GS statement (Germany) ............................................................................................................................... 224
Substances Table (China) ............................................................................................................................... 225
Restriction on Hazardous Substances statement (Turkey) ...................................................................... 225
Index ........................................................................................................................................................................................................... 227
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Product comparison
HP LaserJet Enterprise 600 M601 models
M601n printer
CE989A
●
Prints up to 45 pages per minute (ppm) on Letter size paper and 43 ppm on A4 size paper
●
Embedded HP Jetdirect networking
●
Contains 512 megabytes (MB) of random access memory (RAM). Expandable to 1 gigabyte (GB).
●
Tray 1 holds up to 100 sheets
●
Tray 2 holds up to 500 sheets
●
500-sheet face-down output bin
●
100-sheet face-up output bin
●
4-line color graphical control-panel display
●
Hi-speed USB 2.0 port
●
Host USB printing port
●
Walk-up USB printing port
●
One open dual inline memory module (DIMM) slot
M601dn printer
CE990A
Has the same features as the HP LaserJet Enterprise 600 M601n printer, plus the following:
●
Duplex-printing accessory for automatic printing on both sides
2 Chapter 1 Product basics ENWW
HP LaserJet Enterprise 600 M602 models
M602n printer
CE991A
●
Prints up to 52 pages per minute (ppm) on
Letter size paper and 50 ppm on A4 size
paper
●
Embedded HP Jetdirect networking
●
Contains 512 megabytes (MB) of random
access memory (RAM). Expandable to
1 gigabyte (GB).
●
Tray 1 holds up to 100 sheets
●
Tray 2 holds up to 500 sheets
●
500-sheet face-down output bin
●
100-sheet face-up output bin
●
4-line color graphical control-panel display
●
Numeric keypad
●
Hi-speed USB 2.0 port
●
Host USB printing port
●
Walk-up USB printing port
●
One open dual inline memory module
(DIMM) slot
●
Hardware interface pocket
M602dn printer
CE992A
Has the same features as the HP LaserJet Enterprise 600 M602n printer, plus the following:
●
Duplex-printing accessory for automatic printing on both sides
M602x printer
CE993A
Has the same features as the HP LaserJet Enterprise 600 M602n printer, plus the following:
●
Duplex-printing accessory for automatic printing on both sides
●
One additional 500-sheet input tray (Tray 3)
ENWW Product comparison 3
HP LaserJet Enterprise 600 M603 models
M603n printer
CE994A
●
Prints up to 62 pages per minute (ppm) on
Letter size paper and 60 ppm on A4 size
paper
●
Embedded HP Jetdirect networking
●
Contains 512 megabytes (MB) of random
access memory (RAM). Expandable to
1 gigabyte (GB).
●
Tray 1 holds up to 100 sheets
●
Tray 2 holds up to 500 sheets
●
500-sheet face-down output bin
●
100-sheet face-up output bin
●
4-line color graphical control-panel display
●
Numeric keypad
●
Hi-speed USB 2.0 port
●
Host USB printing port
●
Walk-up USB printing port
●
One open dual inline memory module
(DIMM) slot
●
Hardware interface pocket
M603dn printer
CE995A
Has the same features as the HP LaserJet Enterprise 600 M603n printer, plus the following:
●
Duplex-printing accessory for automatic printing on both sides
M603xh printer
CE996A
Has the same features as the HP LaserJet Enterprise 600 M603n printer, plus the following:
●
Duplex-printing accessory for automatic printing on both sides
●
One additional 500-sheet input tray (Tray 3)
●
250 GB HP Encrypted High Performance Hard Disk (replaces the 512 MB of RAM memory that is
in the n and dn models)
4 Chapter 1 Product basics ENWW
Environmental features
Duplex Save paper by using duplex printing as your default print setting.
Print multiple pages per sheet Save paper by printing two or more pages of a document side-by-side on one sheet of paper. Access
this feature through the printer driver.
Recycling Reduce waste by using recycled paper.
Recycle print cartridges by using the HP return process.
Energy savings Save energy by initiating sleep mode for the product.
HP Smart Web printing Use HP Smart Web printing to select, store, and organize text and graphics from multiple Web pages
and then edit and print exactly what you see onscreen. It gives you the control you need for printing
meaningful information while minimizing waste.
Download HP Smart Web printing from this Web site: www.hp.com/go/smartweb.
Job storage Use the job storage features to manage print jobs. By using job storage, you activate printing while you
are at the shared product, eliminating lost print jobs that are then reprinted.
ENWW Environmental features 5
Accessibility features
The product includes several features that aid you with accessibility issues.
●
Online user guide that is compatible with text screen-readers.
●
Print cartridges can be installed and removed by using one hand.
●
All doors and covers can be opened by using one hand.
●
Paper can be loaded in Tray 1 by using one hand.
6 Chapter 1 Product basics ENWW
Product views
Front view
1
2
3
5
7
4
6
1 Top output bin
2 Control panel (the M602 and M603 models include a numeric keypad)
3 Top cover (provides access to the print cartridge)
4 Walkup USB printing port
5 Tray 1 (pull to open)
6 On/o button
7 Tray 2
ENWW Product views 7
Rear view
1
2
3
4
5
1 Rear output bin (pull to open)
2 Duplex accessory cover (remove this to install the duplex printing accessory)
3 Interface ports
4 Right cover (provides access to the DIMM slot)
5 Hardware integration pocket (M602 and M603 models only)
8 Chapter 1 Product basics ENWW
Interface ports
1
2
3
4
5
1 RJ-45 Network connection
2 Power connection
3 Host USB connection, for adding fonts and other third-party solutions (this connection might have a removable cover)
4 Slot for a cable-type security lock
5 Hi-speed USB 2.0 connection, for connecting directly to a computer
Serial number and model number location
The label that contains the model and serial numbers is on the back of the product.
ENWW Product views 9
10 Chapter 1 Product basics ENWW
Control-panel layout
Use the control panel to obtain product and job status information and to congure the product.
1
3
4
5
6
7
8
10
11
13
14
9
2
12
Number Button or light Function
1 Control-panel display Shows status information, menus, help information, and error messages
2 Up arrow Navigates to the previous item in the list, or increases the value of numeric items
3 Help button Provides information about the message on the control-panel display
4 OK button
●
Saves the selected value for an item
●
Performs the action that is associated with the item that is highlighted on the
control-panel display
●
Clears an error condition when the condition is clearable
5
Stop button
Cancels the current print job and clears the pages from the product
6 Down arrow Navigates to the next item in the list, or decreases the value of numeric items
7 Back arrow Backs up one level in the menu tree or backs up one numeric entry
8
Home button
Opens and closes the menus.
9 Ready light
●
On: The product is online and ready to accept data to print.
●
O: The product cannot accept data because it is oine (paused) or has
experienced an error.
●
Blinking: The product is going oine. The product stops processing the current
job and expels all of the active pages from the paper path.
10
Data light
●
On: The product has data to print, but is waiting to receive all of the data.
●
O: The product has no data to print.
●
Blinking: The product is processing or printing the data.
11
Attention light
●
On: The product has experienced a problem. See the control-panel display.
●
O: The product is functioning without error.
●
Blinking: Action is required. See the control-panel display.
12 Chapter 2 Control panel menus ENWW
Number Button or light Function
12 Folder or STAR (Secure
Transaction Access Retrieval)
button
NOTE: This item is not included
for the M601 models.
Provides quick access to the Retrieve Job menu
13
Backspace button
NOTE: This item is not included
for the M601 models.
Returns values to their defaults and exits the help screen
14 Numeric keypad
NOTE: This item is not included
for the M601 models.
Enter numeric values
ENWW Control-panel layout 13
Retrieve Job from USB menu
NOTE: You must enable this feature by using the control-panel menus or the HP Embedded Web Server before
it can be used.
To enable this feature by using the control-panel menus, open the Administration menu, open the Retrieve From
USB Settings sub menu, and then select the Enable option. To enable this feature by using the HP Embedded
Web Server, click the Print tab.
To display: At the product control panel, press the Home button, and then select the Retrieve Job from USB
menu.
First level Second level Values
Select a le or folder <Job name> Copies
14 Chapter 2 Control panel menus ENWW
Retrieve Job from Device Memory menu
To display: At the product control panel, press the Home button, and then select the Retrieve Job from Device
Memory menu.
First level Second level Values
All Jobs (With PIN) Print Copies
Print and Delete Copies
Delete
All Jobs (No PIN) Print Copies
Print and Delete Copies
Delete Yes
No
<Job name with PIN> Print Copies
Print and Delete Copies
Delete
<Job name without PIN> Print Copies
Print and Delete Copies
Delete Yes
No
ENWW Retrieve Job from Device Memory menu 15
Supplies menu
To display: At the product control panel, press the Home button, and then select the Supplies menu.
In the following table, asterisks (*) indicate the factory default setting.
Table 2-1 Supplies menu
First level Second level Third level Fourth level Values
Manage Supplies Print Supplies Status
Supply Settings Black Cartridge Very Low Settings Stop
Prompt to continue
Continue*
Low Threshold Settings 1-100%
Default values for the
CE390A cartridge:
●
M601 = 8%
●
M602 = 11%
●
M603 = 20%
Default values for the
CE390X cartridge:
●
M602 = 5%
●
M603 = 9%
Maintenance Kit Very Low Settings Stop
Prompt to continue
Continue*
Low Threshold Settings 1-100%
Default = 10%
Supply Messages Low Message On*
O
Level Gauge On*
O
Reset Supplies New Maintenance Kit No
Yes
Black Cartridge The status is displayed.
Maintenance Kit The status is displayed.
16 Chapter 2 Control panel menus ENWW
Trays menu
To display: At the product control panel, press the Home button, and then select the Trays menu.
In the following table, asterisks (*) indicate the factory default setting.
Table 2-2 Trays menu
First level Second level Values
Manage Trays Use Requested Tray Exclusively*
First
Manually Feed Prompt Always*
Unless Loaded
Size/Type Prompt Display*
Do Not Display
Use Another Tray Enabled*
Disabled
Alternative Letterhead Mode Disabled*
Enabled
Duplex Blank Pages Auto *
Yes
Tray 2 Model Standard Tray*
Custom Tray
Image Rotation Standard*
Alternate
Override A4/Letter Yes*
No
Envelope Feeder Size Select a size from the list.
Envelope Feeder Type Select a type from the list.
Tray <X> Size Select a size from the list.
Tray <X> Type Select a type from the list.
ENWW Trays menu 17
Administration menu
Reports menu
To display: At the product control panel, press the Home button, select the Administration menu, and then select
the Reports menu.
Table 2-3 Reports menu
First level Second level
Conguration/Status Pages Administration Menu Map
Conguration Page
Supplies Status Page
Usage Page
File Directory Page
Current Settings Page
Other Pages PCL Font List
PS Font List
General Settings menu
To display: At the product control panel, press the Home button, select the Administration menu, and then select
the General Settings menu.
In the following table, asterisks (*) indicate the factory default setting.
Table
2-4 General Settings menu
First level Second level Third level Fourth level Values
Date/Time Settings Date/Time Format Date Format DD/MMM/YYYY
MMM/DD/YYYY
YYYY/MMM/DD
Time Format 12 hour (AM/PM)
24 hours
Date/Time Date Month
Day
Year
Select values from the lists.
Time Hour
Minute
AM/PM
Select values from the lists.
Time Zone Select the time zone from
the list.
18 Chapter 2 Control panel menus ENWW
Table 2-4 General Settings menu (continued)
First level Second level Third level Fourth level Values
Adjust for Daylight Savings On*
O
Energy Settings Sleep Timer Settings Sleep/Auto O Timer Enabled*
Disabled
Sleep/Auto O After If you enabled the sleep/
auto o timer, enter a value
between 0 and 120
minutes.
Default value: 30 minutes
Wake/Auto On Events All Events*
Network port
Power button only
Print Quality Image Registration Adjust Tray <X> Print Test Page
X1 Shift
Y1 Shift
X2 Shift
Y2 Shift
-5.00 mm to 5.00 mm
Adjust Paper Types Select from a list of paper
types that the product
supports. The available
options are the same for
each paper type.
Print Mode Select from a list of print
modes.
Resistance Mode Normal
Up
Down
Humidity Mode Normal
High
Restore Modes
Optimize Line Detail Normal*
Alternate 1
Alternate 2
Alternate 3
O
Restore Optimize
ENWW Administration menu 19
Table 2-4 General Settings menu (continued)
First level Second level Third level Fourth level Values
Resolution 300 x 300 dpi
600 x 600 dpi
FastRes 1200*
ProRes 1200
REt O
On*
Economode O*
On
Toner Density Range: 1 - 5
Default = 3
Quiet Mode O*
On
Jam Recovery Auto*
O
On
Manage Stored Jobs Quick Copy Job Storage
Limit
1-100
Default = 32
Quick Copy Job Held
Timeout
O*
1 Hour
4 Hours
1 Day
1 Week
Default Folder Name
Sort Stored Jobs By Job Name*
Date
Restore Factory Settings
Retrieve From USB Settings menu
To display: At the product control panel, press the Home button, select the Administration menu, and then select
the Retrieve From USB Settings menu.
20 Chapter 2 Control panel menus ENWW
Table 2-5 Retrieve From USB Settings menu
First level Values
Enable Retrieve from USB Enabled
Disabled*
General Print Settings menu
To display: At the product control panel, press the Home button, select the Administration menu, and then select
the General Print Settings menu.
In the following table, asterisks (*) indicate the factory default setting.
Table 2-6 Print Settings menu
First level Second level Values
Manual Feed Enabled
Disabled*
Courier Font Regular*
Dark
Wide A4 Enabled
Disabled*
Print PS Errors Enabled
Disabled*
Print PDF Errors Enabled
Disabled*
Personality Auto*
PCL
PS
PDF
PCL Form Length Range: 5 – 128
Default = 60
Orientation Portrait*
Landscape
Font Source Internal*
USB
Font Number Range: 0 – 110
Default = 0
ENWW Administration menu 21
Table 2-6 Print Settings menu (continued)
First level Second level Values
Font Pitch Range: 0.44 – 99.99
Default = 10.00
Font Point Size Range: 4.00 – 999.75
Default = 12.00
Symbol Set Select from a list of symbol sets.
Append CR to LF No*
Yes
Suppress Blank Pages No*
Yes
Media Source Mapping Standard*
Classic
22 Chapter 2 Control panel menus ENWW
Default Print Options menu
To display: At the product control panel, press the Home button, select the Administration menu, and then select
the Default Print Options menu.
In the following table, asterisks (*) indicate the factory default setting.
First level Second level Values
Number of Copies
Default Paper Size Select from a list of sizes that the product
supports.
Default Custom Paper Size Unit of Measure Inches
mm
X Dimension
Y Dimension
Output Bin Select from a list of available output bins.
Sides 1-sided*
2-sided
2-Sided Format Book-style*
Flip-style
Edge-To-Edge Enabled
Disabled*
Display Settings menu
To display: At the product control panel, press the Home button, select the Administration menu, and then select
the Display Settings menu.
In the following table, asterisks (*) indicate the factory default setting.
Table
2-7 Display Settings menu
First level Second level Values
Display Brightness Range -10 to 10
Language Select from a list of languages that the product
supports.
Show IP Address Display
Hide
Inactivity Timeout Range: 10 – 300 seconds
Default = 60 seconds
ENWW Administration menu 23
Table 2-7 Display Settings menu (continued)
First level Second level Values
Clearable Warnings On
Job*
Continuable Events Auto continue (10 seconds)*
Press OK to continue
Manage Supplies menu
To display: At the product control panel, press the Home button, select the Administration menu, and then select
the Manage Supplies menu.
In the following table, asterisks (*) indicate the factory default setting.
Table 2-8 Manage Supplies menu
First level Second level Third level Values
Print Supplies Status
Supply Settings Black Cartridge Very Low Settings Stop
Prompt to continue
Continue*
Low Threshold Settings 1-100%
Default values for the CE390A
cartridge:
●
M601 = 8%
●
M602 = 11%
●
M603 = 20%
Default values for the CE390X
cartridge:
●
M602 = 5%
●
M603 = 9%
Maintenance Kit Very Low Settings Stop
Prompt to continue
Continue*
Low Threshold Settings 1-100%
Default = 10%
Supply Messages Low Message On*
O
24 Chapter 2 Control panel menus ENWW
Table 2-8 Manage Supplies menu (continued)
First level Second level Third level Values
Level Gauge On*
O
Reset Supplies New Maintenance Kit No
Yes
Manage Trays menu
To display: At the product control panel, press the Home button, select the Administration menu, and then select
the Manage Trays menu.
In the following table, asterisks (*) indicate the factory default setting.
Table 2-9 Manage Trays menu
First level Values
Use Requested Tray Exclusively*
First
Manually Feed Prompt Always*
Unless Loaded
Size/Type Prompt Display*
Do Not Display
Use Another Tray Enabled*
Disabled
Alternative Letterhead Mode Disabled*
Enabled
Duplex Blank Pages Auto *
Yes
Tray 2 Model Standard Tray
Custom Tray
Image Rotation Standard
Alternate
Override A4/Letter Yes*
No
ENWW Administration menu 25
Stapler/Stacker Settings menu
To display: At the product control panel, press the Home button, select the Administration menu, and then select
the Stapler/Stacker Settings menu.
In the following table, asterisks (*) indicate the factory default setting.
Table 2-10 Stapler/Stacker Settings menu
First level Values
Stapling None*
Top left or right
Top left
Top right
Staples Very Low Continue*
Stop
Multi-Bin Mailbox Settings menu
To display: At the product control panel, press the Home button, select the Administration menu, and then select
the Multi-Bin Mailbox Settings menu.
In the following table, asterisks (*) indicate the factory default setting.
Table
2-11 Multi-Bin Mailbox Settings menu
First level Values
Operation Mode Mailbox*
Stacker
Job Separator
Collator
26 Chapter 2 Control panel menus ENWW
Network Settings menu
To display: At the product control panel, press the Home button, select the Administration menu, and then select
the Network Settings menu.
In the following table, asterisks (*) indicate the factory default setting.
Table 2-12 Network Settings menu
First level Values
I/O Timeout Range: 5 – 300 sec
Default = 15
Jetdirect Menu See the table that follows for details.
Table 2-13 Jetdirect Menu
First level Second level Third level Fourth level Values
Information Print Sec Page Yes
No*
TCP/IP Enable On*
O
Host Name
IPV4 Settings Cong Method Bootp
DHCP*
Auto IP
Manual
Manual Settings
NOTE: This menu is
available only if you select
the Manual option under the
Cong Method menu.
IP Address Enter the address.
Subnet Mask Enter the address.
Default Gateway Enter the address.
Default IP Auto IP*
Legacy
DHCP Release No*
Yes
DHCP Renew No*
Yes
Primary DNS
Secondary DNS
ENWW Administration menu 27
Table 2-13 Jetdirect Menu (continued)
First level Second level Third level Fourth level Values
IPV6 Settings Enable O
On*
Address Manual Settings Enable
Address
DHCPV6 Policy Router Specied
Router Unavailable*
Always
Primary DNS
Secondary DNS
Proxy Server
Proxy Port
Idle Timeout
Security Secure Web HTTPS Required*
HTTPS Optional
IPSEC Keep
Disable*
802.1X Reset
Keep*
Reset Security Yes
No*
Diagnostics Embedded Tests LAN HW Test Yes
No*
HTTP Test Yes
No*
SNMP Test Yes
No*
Data Path Test Yes
No*
Select All Tests Yes
No*
Execution Time [H] Range: 1 – 60 hours
Default = 1 hour
28 Chapter 2 Control panel menus ENWW
Table 2-13 Jetdirect Menu (continued)
First level Second level Third level Fourth level Values
Execute No*
Yes
Ping Test Dest Type IPV4
IPV6
Dest IPv4
Dest IPv6
Packet Size
Timeout
Count
Print Results Yes
No
Execute Yes
No
Ping Results Packets Sent
Packets Received
Percent Lost
RTT Min
RTT Max
RTT Average
Ping in Progress Yes
No
Refresh Yes
No
Link Speed Auto*
10T Half
10T Full
100TX Half
100TX Full
1000T Full
ENWW Administration menu 29
Troubleshooting menu
To display: At the product control panel, press the Home button, select the Administration menu, and then select
the Troubleshooting menu.
In the following table, asterisks (*) indicate the factory default setting.
Table 2-14 Troubleshooting menu
First level Second level Third level Values
Print Event Log
View Event Log
Print Paper Path Page
Print Quality Pages Print Fuser Test Page
Diagnostic Tests Paper Path Sensors Select from a list of the product
sensors.
Paper Path Test Print Test Page
Source Select from a list of the available
trays.
Destination Select from a list of the available
bins.
Duplex O*
On
Copies 1*
10
50
100
500
Stacking O
On
Manual Sensor Test
Manual Tray/Bin Sensor Test
Component Test
Print/Stop Test Range: 0 – 60,000
30 Chapter 2 Control panel menus ENWW
Device Maintenance menu
Backup/Restore menu
To display: At the product control panel, press the Home button, select the Device Maintenance menu, and then
select the Backup/Restore menu.
In the following table, asterisks (*) indicate the factory default setting.
Table 2-15 Backup/Restore menu
First level Second level Third level Values
Backup Data Scheduled Backups Enable Scheduling Enter a time
Days Between Enter the number of days
Backup Now
Export Last Backup
Restore Data Insert a USB drive that contains the
backup le.
Calibrate/Cleaning menu
To display: At the product control panel, press the Home button, select the Device Maintenance menu, and then
select the Calibrate/Cleaning menu.
In the following table, asterisks (*) indicate the factory default setting.
Table
2-16 Calibrate/Cleaning menu
First level Second level Values
Cleaning Settings Auto Cleaning O*
On
Cleaning Interval From the list, select the number of pages at
which to automatically clean the product.
Cleaning Size Letter
A4
Print Cleaning Page
ENWW Device Maintenance menu 31
USB Firmware Upgrade menu
To display: At the product control panel, press the Home button, select the Device Maintenance menu, and then
select the USB Firmware Upgrade menu.
Insert a USB storage device with a rmware upgrade bundle into the USB port, and follow the on-screen
instructions.
Service menu
To display: At the product control panel, press the Home button, select the Device Maintenance menu, and then
select the
Service menu.
The Service menu is locked and requires a PIN for access. This menu is intended for use by authorized service
personnel.
32 Chapter 2 Control panel menus ENWW
Supported operating systems and printer drivers for Windows
The product supports the following Windows operating systems:
●
Windows XP (32-bit and 64-bit)
●
Windows Server 2008 (32-bit and 64-bit)
●
Windows Vista (32-bit and 64-bit)
●
Windows 7 (32-bit and 64-bit)
The installation program on the software CD that came with the product supports the following Windows
operating systems:
●
Windows XP Service Pack 2 or greater (32-bit)
●
Windows Server 2008 (32-bit and 64-bit)
●
Windows Server 2008 R2 (64-bit)
●
Windows Vista (32-bit and 64-bit)
●
Windows 7, including Starter Edition (32-bit and 64-bit)
NOTE: You also can install the product software on 64-bit Windows XP and 64-bit Windows Server 2003
operating systems by using the Windows Add Printer feature.
The product supports the following Windows printer drivers:
●
HP PCL 6 (this is the default printer driver)
●
HP postscript emulation Universal Print Driver (HP UPD PS)
●
HP PCL 5 Universal Print Driver (HP UPD PCL 5)
●
HP PCL 6 Universal Print Driver (HP UPD PCL 6)
The printer drivers include online Help that has instructions for common printing tasks and also describes the
buttons, checkboxes, and drop-down lists that are in the printer driver.
NOTE: For more information about the UPD, see www.hp.com/go/upd.
34 Chapter 3 Software for Windows ENWW
Select the correct printer driver for Windows
Printer drivers provide access to the product features and allow the computer to communicate with the product
(using a printer language). The following printer drivers are available at www.hp.com/go/lj600Series_software.
HP PCL 6 driver
●
Provided as the default driver. This driver is automatically installed unless you select a
dierent one.
●
Recommended for all Windows environments
●
Provides the overall best speed, print quality, and product-feature support for most
users
●
Developed to align with the Windows Graphic Device Interface (GDI) for the best speed
in Windows environments
●
Might not be fully compatible with third-party and custom software programs that are
based on PCL 5
HP UPD PS driver
●
Recommended for printing with Adobe
®
software programs or with other highly
graphics-intensive software programs
●
Provides support for printing from postscript emulation needs, or for postscript ash
font support
HP UPD PCL 5
●
Recommended for general oice printing in Windows environments
●
Compatible with previous PCL versions and older HP LaserJet products
●
The best choice for printing from third-party or custom software programs
●
The best choice when operating with mixed environments, which require the product
to be set to PCL 5 (UNIX, Linux, mainframe)
●
Designed for use in corporate Windows environments to provide a single driver for
use with multiple printer models
●
Preferred when printing to multiple printer models from a mobile Windows computer
HP UPD PCL 6
●
Recommended for printing in all Windows environments
●
Provides the overall best speed, print quality, and printer feature support for most
users
●
Developed to align with Windows Graphic Device Interface (GDI) for best speed in
Windows environments
●
Might not be fully compatible with third-party and custom software programs that are
based on PCL 5
HP Universal Print Driver (UPD)
The HP Universal Print Driver (UPD) for Windows is a single driver that gives you instant access to virtually any
HP LaserJet product, from any location, without downloading separate drivers. It is built on proven HP print driver
technology and has been tested thoroughly and used with many software programs. It is a powerful solution
that performs consistently over time.
The HP UPD communicates directly with each HP product, gathers conguration information, and then
customizes the user interface to show the product’s unique, available features. It automatically enables features
that are available for the product, such as two-sided printing and stapling, so you do not need to enable them
manually.
ENWW Select the correct printer driver for Windows 35
For more information, go to www.hp.com/go/upd.
UPD installation modes
Traditional mode
●
Use this mode if you are installing the driver from a CD for a single computer.
●
When installed from the CD that comes with the product, UPD operates like traditional
printer drivers. It operates with a specic product.
●
If you use this mode, you must install UPD separately for each computer and for each
product.
Dynamic mode
●
To use this mode, download UPD from the Internet. See www.hp.com/go/upd.
●
Dynamic mode allows you to use a single driver installation, so you can discover and
print to HP products in any location.
●
Use this mode if you are installing UPD for a workgroup.
36 Chapter 3 Software for Windows ENWW
Change print job settings for Windows
Priority for print settings
Changes to print settings are prioritized depending on where the changes are made:
NOTE: The names of commands and dialog boxes might vary depending on your software program.
●
Page Setup dialog box: Click Page Setup or a similar command on the File menu of the program you are
working in to open this dialog box. Settings changed here override settings changed anywhere else.
●
Print dialog box: Click Print, Print Setup, or a similar command on the File menu of the program you are
working in to open this dialog box. Settings changed in the Print dialog box have a lower priority and usually
do not override changes made in the Page Setup dialog box.
●
Printer Properties dialog box (printer driver): Click Properties in the Print dialog box to open the printer
driver. Settings changed in the Printer Properties dialog box usually do not override settings anywhere else
in the printing software. You can change most of the print settings here.
●
Default printer driver settings: The default printer driver settings determine the settings used in all print
jobs, unless settings are changed in the Page Setup, Print, or Printer Properties dialog boxes.
●
Printer control panel settings: Settings changed at the printer control panel have a lower priority than
changes made anywhere else.
Change the settings for all print jobs until the software program is closed
1. On the File menu in the software program, click Print.
2. Select the driver, and then click Properties or Preferences.
The steps can vary; this procedure is most common.
Change the default settings for all print jobs
1. Windows XP, Windows Server 2003, and Windows Server 2008 (using the default Start menu view): Click
Start, and then click Printers and Faxes.
Windows XP, Windows Server 2003, and Windows Server 2008 (using the Classic Start menu view): Click
Start, click Settings, and then click Printers.
Windows Vista: Click Start, click Control Panel, and then in the category for Hardware and Sound click
Printer.
Windows 7: Click Start, and then click Devices and Printers.
2. Right-click the driver icon, and then select Printing Preferences.
Change the product conguration settings
1. Windows XP, Windows Server 2003, and Windows Server 2008 (using the default Start menu view): Click
Start, and then click Printers and Faxes.
Windows XP, Windows Server 2003, and Windows Server 2008 (using the Classic Start menu view): Click
Start, click Settings, and then click Printers.
ENWW Change print job settings for Windows 37
Windows Vista: Click Start, click Control Panel, and then in the category for Hardware and Sound click
Printer.
Windows 7: Click Start, and then click Devices and Printers.
2. Right-click the driver icon, and then select Properties or Printer properties.
3. Click the Device Settings tab.
38 Chapter 3 Software for Windows ENWW
Remove the printer driver from Windows
Windows XP
1. Click Start, Control Panel, and then Add or Remove Programs.
2. Find and select the product from the list.
3. Click the Change/Remove button to remove the software.
Windows Vista
1. Click Start, Control Panel, and then Programs and Features.
2. Find and select the product from the list.
3. Select the Uninstall/Change option.
Windows 7
1. Click Start, Control Panel, and then under the Programs heading, click Uninstall a program.
2. Find and select the product from the list.
3. Select the Uninstall option.
ENWW Remove the printer driver from Windows 39
Supported utilities for Windows
Priority for print settings
Changes to print settings are prioritized depending on where the changes are made:
NOTE: The names of commands and dialog boxes might vary depending on your software program.
●
Page Setup dialog box: Click Page Setup or a similar command on the File menu of the program you are
working in to open this dialog box. Settings changed here override settings changed anywhere else.
●
Print dialog box: Click Print, Print Setup, or a similar command on the File menu of the program you are
working in to open this dialog box. Settings changed in the Print dialog box have a lower priority and usually
do not override changes made in the Page Setup dialog box.
●
Printer Properties dialog box (printer driver): Click Properties in the Print dialog box to open the printer
driver. Settings changed in the Printer Properties dialog box usually do not override settings anywhere else
in the printing software. You can change most of the print settings here.
●
Default printer driver settings: The default printer driver settings determine the settings used in all print
jobs, unless settings are changed in the Page Setup, Print, or Printer Properties dialog boxes.
●
Printer control panel settings: Settings changed at the printer control panel have a lower priority than
changes made anywhere else.
HP Embedded Web Server
The product is equipped with the HP Embedded Web Server, which provides access to information about product
and network activities. This information appears in a Web browser, such as Microsoft Internet Explorer, Netscape
Navigator, Apple Safari, or Mozilla Firefox.
The HP Embedded Web Server resides on the product. It is not loaded on a network server.
The HP Embedded Web Server provides an interface to the product that anyone who has a network-connected
computer and a standard Web browser can use. No special software is installed or congured, but you must have
a supported Web browser on your computer. To gain access to the HP Embedded Web Server, type the IP address
for the product in the address line of the browser. (To nd the IP address, print a conguration page. For more
information about printing a conguration page, see Print information pages on page 146).
For a complete explanation of the features and functionality of the HP Embedded Web Server, see Use the
HP Embedded Web Server on page 147.
HP ePrint
With HP ePrint , you can print anywhere, anytime, from a mobile phone, laptop, or any other mobile device.
HP ePrint works with any email-capable device. If you can e-mail, you can print to an HP ePrint-enabled product.
For more details, go to www.hpeprintcenter.com.
NOTE: The product must be connected to a network and have Internet access to use HP ePrint.
HP ePrint is disabled as a default setting in the product. Use this procedure to enable it.
1. Type the product IP address into the address line of a Web browser to open the HP Embedded Web Server.
2. Click the Web Services tab.
3. Select the option to enable Web Services.
40 Chapter 3 Software for Windows ENWW
Software for other operating systems
OS Software
UNIX For HP-UX and Solaris networks, go to www.hp.com/go/jetdirectunix_software to install model
scripts using the HP Jetdirect printer installer (HPPI) for UNIX.
For the latest model scripts, go to www.hp.com/go/unixmodelscripts.
Linux For information, go to www.hplip.net.
SAP devices For drivers, go to www.hp.com/go/sap/drivers.
For information, go to www.hp.com/go/sap/print.
ENWW Software for other operating systems 41
42 Chapter 3 Software for Windows ENWW
Software for Mac
Supported operating systems and printer drivers for Mac
The product supports the following Mac operating systems:
●
Mac OS X 10.5 and 10.6
NOTE: For Mac OS X 10.5 and later, PPC and Intel® Core™ Processor Macs are supported. For Mac OS X 10.6,
Intel Core Processor Macs are supported.
The HP LaserJet software installer provides PostScript
®
Printer Description (PPD) les, Printer Dialog Extensions
(PDEs), and the HP Utility for use with Mac OS X computers. The HP printer PPD and PDE
les, in combination
with the built-in Apple PostScript printer drivers, provide full printing functionality and access to specic
HP printer features.
Install software for Mac operating systems
Install software for Mac computers connected directly to the product
This product supports a USB 2.0 connection. Use an A-to-B type USB cable. HP recommends using a cable that is
no longer than 2 m (6.5 ft).
1. Connect the USB cable to the product and the computer.
2. Install the software from the CD. Click the product icon, and follow the onscreen instructions.
If you did not add a pirnter during the CD install process, continue with the next step.
3. At the computer, open the Apple menu , click the System Preferences menu, and then click the Print &
Fax icon.
4. Click the plus (+) symbol in the lower left corner of the Printer Names column, select the product from the
Add Printer window, and then make sure that the product driver is listed in the Print Using area.
5. Click Add to create the printer queue.
44 Chapter 4 Use the product with Mac ENWW
NOTE: For Mac OS X 10.5 and 10.6, the installation procedure should automatically congure the installed
options.
6. Print a page from any program to make sure that the software is correctly installed.
NOTE: If the installation failed, reinstall the software.
Install software for Mac computers on a wired network
Congure the IP address
1. Connect the network cable to the product and to the network.
2. Wait for 60 seconds before continuing. During this time, the network recognizes the product and assigns an
IP address or host name for the product.
3. At the product control panel, press the Home button.
4. Open the following menus:
●
Administration
●
Reports
●
Conguration/Status Pages
●
Conguration Page
ENWW Software for Mac 45
5. Find the IP address on the Embedded Jetdirect page.
Jetdirect Page
HP Color LaserJet
Page 1
6. IPv4: If the IP address is 0.0.0.0, or 192.0.0.192, or 169.254.x.x, you must manually congure the IP
address. Otherwise, the network conguration was successful.
IPv6: If the IP address begins with "fe80:", the product should be able to print. If not, you must manually
congure the IP address.
Install the software
1. Install the software from the CD. Click the product icon, and follow the onscreen instructions.
If you did not add a pirnter during the CD install process, continue with the next step.
2. At the computer, open the Apple menu , click the System Preferences menu, and then click the Print &
Fax icon.
3. Click the plus (+) symbol in the lower left corner of the Printer Names column.
By default, Mac OS X uses the Bonjour method to nd the driver and add the product to the printer pop-up
menu. This method is best in most situations. If Mac OS X cannot nd the HP printer driver, an error
message displays. Reinstall the software.
If you are connecting the product to a large network, you might need to use IP printing to connect rather
than Bonjour. Follow these steps:
a. From the Add Printer window, click the IP Printer button.
b. From the Protocol drop-down list, select the HP Jetdirect-Socket option. Enter the IP address or host
name for the product. From the Print Using drop-down list, select the product model if one is not
already selected.
4. Print a page from any program to make sure that the software is correctly installed.
Remove the printer driver from Mac operating systems
You must have administrator rights to remove the software.
1. Open System Preferences.
2. Select Print & Fax.
46 Chapter 4 Use the product with Mac ENWW
3. Highlight the product.
4. Click the minus (-) symbol.
5. Delete the print queue, if necessary.
ENWW Software for Mac 47
Priority for print settings for Mac
Changes to print settings are prioritized depending on where the changes are made:
NOTE: The names of commands and dialog boxes might vary depending on your software program.
●
Page Setup dialog box: Click Page Setup or a similar command on the File menu of the program you are
working in to open this dialog box. Settings changed here might override settings changed anywhere else.
●
Print dialog box: Click Print, Print Setup, or a similar command on the File menu of the program you are
working in to open this dialog box. Settings changed in the Print dialog box have a lower priority and do not
override changes made in the Page Setup dialog box.
●
Default printer driver settings: The default printer driver settings determine the settings used in all print
jobs, unless settings are changed in the Page Setup, Print, or Printer Properties dialog boxes.
●
Printer control panel settings: Settings changed at the printer control panel have a lower priority than
changes made anywhere else.
Change printer-driver settings for Mac
Change the settings for all print jobs until the software program is closed
1. On the File menu, click the Print button.
2. Change the settings that you want on the various menus.
Change the default settings for all print jobs
1. On the File menu, click the Print button.
2. Change the settings that you want on the various menus.
3. On the Presets menu, click the Save As... option and type a name for the preset.
These settings are saved in the Presets menu. To use the new settings, you must select the saved preset option
every time you open a program and print.
Change the product conguration settings
1. From the Apple menu , click the System Preferences menu and then click the Print & Fax icon.
2. Select the product in the left side of the window.
3. Click the Options & Supplies button.
4. Click the Driver tab.
5. Congure the installed options.
48 Chapter 4 Use the product with Mac ENWW
Software for Mac computers
HP Utility for Mac
Use the HP Utility to set up product features that are not available in the printer driver.
You can use the HP Utility when the product uses a universal serial bus (USB) cable or is connected to a TCP/IP-
based network.
Open the HP Printer Utility
▲
From the dock, click HP Utility.
-or-
From Applications, click Hewlett Packard, and then click HP Utility.
HP Utility features
The HP Utility consists of pages that you open by clicking in the Conguration Settings list. The following table
describes the tasks that you can perform from these pages. At the top of any page, click the HP Support link to
access technical assistance, online supplies ordering, online registration, and recycling and return information.
Menu Item Description
Information And Support Supplies Status Shows the product supplies status and provides links for online supplies-
ordering.
Device Information Shows information about the currently selected product.
File Upload Transfers les from the computer to the product.
Upload Fonts Transfers font les from the computer to the product.
Update Firmware Transfers a rmware update le to the product.
Commands Sends special characters or print commands to the product after the print
job.
Printer Settings Trays Conguration Changes the default tray settings.
Economode & Toner Density Changes toner density to use toner more economically
Resolution Sets the default print resolution for the product
Output Devices Manages settings for the optional output accessories
Duplex Mode Turns on the automatic two-sided printing mode.
Stored Jobs Manages print jobs that are stored on the product hard disk.
E-mail Alerts Congures the product to send e-mail notices for certain events.
Network Settings Congures the network settings, such as the IPv4 and IPv6 settings.
Supplies Management Congures how the product should behave when supplies are nearing the
end of their estimated life.
Protect Direct Ports Disables printing over USB or parallel ports.
Additional Settings Provides access to the HP Embedded Web Server.
ENWW Software for Mac 49
Supported utilities for Mac
HP Embedded Web Server
The product is equipped with the HP Embedded Web server, which provides access to information about product
and network activities. Access the HP Embedded Web Server from the HP Utility. Open the Printer Settings menu,
and then select the Additional Settings option.
You can also access the HP Embedded Web Server from the Safari Web browser:
1. Select the page icon in the left side of the Safari toolbar.
2. Click the Bonjour logo.
3. In the list of printers, double-click this product. The HP Embedded Web Server opens.
HP ePrint
With HP ePrint , you can print anywhere, anytime, from a mobile phone, laptop, or any other mobile device.
HP ePrint works with any email-capable device. If you can e-mail, you can print to an HP ePrint-enabled product.
For more details, go to www.hpeprintcenter.com.
NOTE: The product must be connected to a network and have Internet access to use HP ePrint.
HP ePrint is disabled as a default setting in the product. Use this procedure to enable it.
1. Type the product IP address into the address line of a Web browser to open the HP Embedded Web Server.
2. Click the Web Services tab.
3. Select the option to enable Web Services.
AirPrint
Direct printing using Apple’s AirPrint is supported for iOS 4.2 or later. Use AirPrint to print directly to the product
from an iPad (iOS 4.2), iPhone (3GS or later), or iPod touch (third generation or later) in the following applications:
●
Mail
●
Photos
●
Safari
●
Select third-party applications
To use AirPrint, the product must be connected to a network. For more information about using AirPrint and
about which HP products are compatible with AirPrint, go to www.hp.com/go/airprint.
NOTE: You might need to upgrade the product rmware to use AirPrint. Go to www.hp.com/go/
lj600Series_rmware.
50 Chapter 4 Use the product with Mac ENWW
Basic print tasks with Mac
Cancel a print job with Mac
1. If the print job is currently printing, cancel it by following this procedure:
a. Press the Stop button on the product control panel.
b. The product prompts you to conrm the deletion. Press the OK button.
2. You can also cancel a print job from a software program or a print queue.
●
Software program: Typically, a dialog box appears briey on the computer screen, allowing you to
cancel the print job.
●
Mac print queue: Open the print queue by double-clicking the product icon in the Dock. Highlight the
print job, and then click the Delete button.
Change the paper size and type with Mac
1. On the File menu in the software program, click the Print option.
2. In the Copies & Pages menu, click the Page Setup button.
3. Select a size from the Paper Size drop-down list, and then click the OK button.
4. Open the Finishing menu.
5. Select a type from the Media-type drop-down list.
6. Click the Print button.
Resize documents or print on a custom paper size with Mac
Mac OS X 10.5 and 10.6
Use one of these methods.
1. On the File menu, click the Print option.
2. Click the Page Setup button.
3. Select the product, and then select the correct settings for the Paper Size and
Orientation options.
1. On the File menu, click the Print option.
2. Open the Paper Handling menu.
3. In the Destination Paper Size area, click the Scale to t paper size box, and then select
the size from the drop-down list.
Create and use printing presets with Mac
Use printing presets to save the current printer driver settings for reuse.
Create a printing preset
1. On the File menu, click the Print option.
2. Select the driver.
ENWW Basic print tasks with Mac 51
3. Select the print settings that you want to save for reuse.
4. In the Presets menu, click the Save As... option, and type a name for the preset.
5. Click the OK button.
Use printing presets
1. On the File menu, click the Print option.
2. Select the driver.
3. In the Presets menu, select the printing preset.
NOTE: To use printer-driver default settings, select the standard option.
Print a cover page with Mac
1. On the File menu, click the Print option.
2. Select the driver.
3. Open the Cover Page menu, and then select where to print the cover page. Click either the Before
Document button or the After Document button.
4. In the Cover Page Type menu, select the message that you want to print on the cover page.
NOTE: To print a blank cover page, select the standard option from the Cover Page Type menu.
Use watermarks with Mac
1. On the File menu, click the Print option.
2. Open the Watermarks menu.
3. From the Mode menu, select the type of watermark to use. Select the Watermark option to print a semi-
transparent message. Select the Overlay option to print a message that is not transparent.
4. From the Pages menu, select whether to print the watermark on all pages or on the rst page only.
5. From the Text menu, select one of the standard messages, or select the Custom option and type a new
message in the box.
6. Select options for the remaining settings.
52 Chapter 4 Use the product with Mac ENWW
Print multiple pages on one sheet of paper with Mac
1. On the File menu, click the Print option.
2. Select the driver.
3. Open the Layout menu.
4. From the Pages per Sheet menu, select the number of pages that you want to print on each sheet (1, 2, 4,
6, 9, or 16).
5. In the Layout Direction area, select the order and placement of the pages on the sheet.
6. From the Borders menu, select the type of border to print around each page on the sheet.
Print on both sides of the page (duplex printing) with Mac
1. Insert enough paper into one of the trays to accommodate the print job.
2. On the File menu, click the Print option.
3. Open the Layout menu.
4. From the Two-Sided menu, select a binding option.
Store jobs with Mac
You can store jobs on the product so you can print them at any time. You can share stored jobs with other users,
or you can make them private.
1. On the File menu, click the Print option.
2. Open the Job Storage menu.
3. In the Job Storage Mode drop-down list, select the type of stored job.
●
Proof and Hold: This feature provides a quick way to print and proof one copy of a job and then print
more copies.
●
Personal Job: When you send a job to the product, the job does not print until you request it at the
product control panel. If you assign a personal identication number (PIN) to the job, you must
provide the required PIN at the control panel.
ENWW Basic print tasks with Mac 53
●
Quick Copy: If the optional hard disk is installed on the product, you can print the requested number of
copies of a job and then store a copy of the job on the optional hard disk. Storing the job allows you to
print additional copies of the job later.
●
Stored Job: If the optional hard disk is installed on the product, you can store a job such as a
personnel form, time sheet, or calendar on the product and allow other users to print the job at any
time. Stored jobs also can be protected by a PIN.
4. To use a custom user name or job name, click the Custom button, and then enter the user name or the job
name.
Select which option to use if another stored job already has that name.
Use Job Name + (1 - 99) Append a unique number to the end of the job name.
Replace Existing File Overwrite the existing stored job with the new one.
5. If you selected the Stored Job or Personal Job option in step 3, you can protect the job with a PIN. Type a 4-
digit number in the Use PIN to Print eld. When other people attempt to print this job, the product prompts
them to enter this PIN number.
54 Chapter 4 Use the product with Mac ENWW
56 Chapter 4 Use the product with Mac ENWW
Printer sharing disclaimer
HP does not support peer-to-peer networking, as the feature is a function of Microsoft operating systems and
not of the HP printer drivers. Go to Microsoft at www.microsoft.com.
Connect with USB
This product supports a USB 2.0 connection. Use an A-to-B type USB cable. HP recommends using a cable that is
no longer than 2 m (6.5 ft).
CAUTION: Do not connect the USB cable until the installation software prompts you to connect it.
CD installation
1. Quit all open programs on the computer.
2. Install the software from the CD, and follow the onscreen instructions.
3. When prompted, select the Directly connect to this computer using USB cable option, and then click the
Next button.
4. When the software prompts you, connect the USB cable to the product and the computer.
5. At the end of the installation, click the Finish button, or click the More Options button to install more
software.
6. On the More Options screen, you can install more software, or click the Exit button.
7. Print a page from any program to make sure that the software is correctly installed.
NOTE: If the installation failed, reinstall the software.
58 Chapter 5 Connect the product with Windows ENWW
Connect to a network with Windows
You can congure network parameters from the control panel, the HP Embedded Web Server, or for most
networks, from the HP Web Jetadmin software.
NOTE: HP Web Jetadmin software is not supported on Mac OS X operating systems.
For a complete list of supported networks and for instructions on conguring network parameters from
software, see the HP Jetdirect Embedded Print Server Administrator’s Guide. The guide comes with products in
which an HP Jetdirect embedded print server is installed.
Supported network protocols
Table 5-1 Supported network protocols
Network type Supported protocols
TCP/IP IPv4 and IPv6 networks
●
Bonjour
●
Simple Network Management Protocol (SNMP) v1, v2, and v3
●
Hyper Text Transfer Protocol (HTTP)
●
Secure HTTP (HTTPS)
●
File Transfer Protocol (FTP)
●
Port 9100
●
Line printer daemon (LPD)
●
Intenet Printing Protocol (IPP)
●
Secure IPP
●
Web Services Dynamic Discovery (WS Discovery)
●
IPsec/Firewall
TCP/IP IPv4 networks only
●
Auto IP
●
Service Location Protocol (SLP)
●
Trivial File Transfer Protocol (TFTP)
●
Telnet
●
Internet Group Management Protocol (IGMP) v2
●
Bootstrap Protocol (BOOTP)/DHCP
●
Windows Internet Name Service (WINS)
●
IP Direct Mode
●
WS Print
ENWW Connect to a network with Windows 59
Table 5-1 Supported network protocols (continued)
Network type Supported protocols
TCP/IP IPv6 networks only
●
Dynamic Host Conguration Protocol (DHCP) v6
●
Multicast Listener Discovery Protocol (MLD) v1
●
Internet Control Message Protocol (ICMP) v6
Other supported network protocols
●
Internetwork Packet Exchange/Sequenced Packet Exchange (IPX/SPX)
●
AppleTalk
●
NetWare Directory Services (NDS)
●
Bindery
●
Novell Distributed Print Services (NDPS)
●
iPrint
Table 5-2 Advanced Security features for network management
Service name Description
IPsec/Firewall Provides network-layer security on IPv4 and IPv6 networks. A rewall provides simple
control of IP traic. IPsec provides additional protection through authentication and
encryption protocols.
Kerberos Allows you to exchange private information across an open network by assigning a unique
key, called a ticket, to each user who logs on to the network. The ticket is then embedded in
messages to identify the sender.
SNMP v3 Employs a user-based security model for SNMP v3, which provides user authentication and
data privacy through encryption.
SSL/TLS Allows you to transmit private documents via the Internet and guarantee privacy and data
integrity between the client and server applications.
IPsec batch conguration Provides network-layer security through the simple control of IP traic to and from the
product. This protocol provides the benets of encryption and authentication and allows for
multiple congurations.
Install the product on a wired network with Windows
Congure the IP address
1. Connect the network cable to the product and to the network.
60 Chapter 5 Connect the product with Windows ENWW
2. Wait for 60 seconds before continuing. During this time, the network recognizes the product and assigns an
IP address or host name for the product.
3. At the product control panel, press the Home button.
4. Open the following menus:
●
Administration
●
Reports
●
Conguration/Status Pages
●
Conguration Page
5. Find the IP address on the Embedded Jetdirect page.
Jetdirect Page
HP Color LaserJet
Page 1
6. IPv4: If the IP address is 0.0.0.0, or 192.0.0.192, or 169.254.x.x, you must manually congure the IP
address. Otherwise, the network conguration was successful.
IPv6: If the IP address begins with "fe80:", the product should be able to print. If not, you must manually
congure the IP address.
ENWW Connect to a network with Windows 61
Install the software
1. Quit all programs on the computer.
2. Install the software from the CD.
3. Follow the onscreen instructions.
4. When prompted, select the Connect through a wired network option.
5. From the list of available printers, select the printer that has the correct IP address.
6. At the end of the installation, click the Finish button, or click the More Options button to install more
software.
7. Print a page from any program to make sure that the software is correctly installed.
62 Chapter 5 Connect the product with Windows ENWW
Congure network settings with Windows
View or change network settings
Use the embedded Web server to view or change IP conguration settings.
1. Print a conguration page, and locate the IP address.
●
If you are using IPv4, the IP address contains only digits. It has this format:
xxx.xxx.xxx.xxx
●
If you are using IPv6, the IP address is a hexadecimal combination of characters and digits. It has a
format similar to this:
xxxx::xxxx:xxxx:xxxx:xxxx
2. To open the embedded Web server, type the IP address into the address line of a Web browser.
3. Click the Networking tab to obtain network information. You can change settings as needed.
Set or change the network password
Use the embedded Web server to set a network password or change an existing password.
1. Open the embedded Web server, click the Networking tab, and click the Security link.
NOTE: If a password has previously been set, you are prompted to type the password. Type the password,
and then click the Apply button.
2. Type the new password in the New Password box and in the Verify password box.
3. At the bottom of the window, click the Apply button to save the password.
ENWW Connect to a network with Windows 63
Manually congure IPv4 TCP/IP parameters from the control panel
Use the control-panel Administration menus to manually set an IPv4 address, subnet mask, and default
gateway.
1. At the control panel, press the Home button.
2. Open each of the following menus:
a. Administration
b. Network Settings
c. Jetdirect Menu
d. TCP/IP
e. IPV4 Settings
f. Cong Method
g. Manual
h. Manual Settings
i. IP Address, Subnet Mask, or Default Gateway
3. Use the numeric keypad, or press the up arrow or the down arrow to increase or decrease the number for
the rst byte of the IP address, subnet mask, or default gateway.
4. Press the OK button to move to the next set of numbers. To move to the previous set of numbers, press the
back arrow .
5. Repeat steps 3 and 4 until the IP address, subnet mask, or default gateway is complete, and then press the
OK button to save the setting.
64 Chapter 5 Connect the product with Windows ENWW
Manually congure IPv6 TCP/IP parameters from the control panel
Use the control-panel Administration menus to manually set an IPv6 address.
1. At the control panel, press the Home button.
2. To enable manual conguration, open each of the following menus:
a. Administration
b. Network Settings
c. Jetdirect Menu
d. TCP/IP
e. IPV6 Settings
f. Address
g. Manual Settings
h. Enable
Select the On option, and then press the OK button.
3. To congure the address, open each of the following menus:
●
Administration
●
Network Settings
●
Jetdirect Menu
●
TCP/IP
●
IPV6 Settings
●
Address
Use the numeric keypad, or press the up arrow or the down arrow to enter the address. Press the OK
button.
NOTE: If you are using the arrow buttons, you must press the OK button after entering each digit.
ENWW Connect to a network with Windows 65
Link speed and duplex settings
The link speed and communication mode of the print server must match the network. For most situations, leave
the product in Auto mode. Incorrect changes to the link speed and duplex settings might prevent the product
from communicating with other network devices. If you need to make changes, use the product control panel.
NOTE: Making changes to these settings causes the product to turn o and then on. Make changes only when
the product is idle.
1. At the control panel, press the Home button.
2. Open each of the following menus:
a. Administration
b. Network Settings
c. Jetdirect Menu
d. Link Speed
3. Select one of the following options.
Setting Description
Auto The print server automatically congures itself for the highest link speed and
communication mode allowed on the network.
10T Half 10 megabytes per second (Mbps), half-duplex operation
10T Full 10 Mbps, full-duplex operation
100TX Half 100 Mbps, half-duplex operation
100TX Full 100 Mbps, full-duplex operation
100TX Auto Limits auto-negotiation to a maximum link speed of 100 Mbps
1000T Full 1000 Mbps, full-duplex operation
4. Press the OK button. The product turns o and then on.
66 Chapter 5 Connect the product with Windows ENWW
Understand paper use
This product supports a variety of paper and other print media in accordance with the guidelines in this user
guide. Paper or print media that does not meet these guidelines might cause poor print quality, increased jams,
and premature wear on the product.
For best results, use only HP-brand paper and print media designed for laser printers or multiuse. Do not use
paper or print media made for inkjet printers. HP cannot recommend the use of other brands of media because
HP cannot control their quality.
Store paper in the original package to prevent exposing the paper to moisture and other damage. Do not open
the package until you are ready to use the paper.
It is possible for paper to meet all of the guidelines in this user guide and still not produce satisfactory results.
This might be the result of improper handling, unacceptable temperature and/or humidity levels, or other
variables over which HP has no control.
CAUTION: Using paper or print media that does not meet HP's specications might cause problems for the
product, requiring repair. This repair is not covered by the HP warranty or service agreements.
Special paper guidelines
This product supports printing on special media. Use the following guidelines to obtain satisfactory results. When
using special paper or print media, be sure to set the type and size in the printer driver to obtain the best results.
CAUTION: HP LaserJet products use fusers to bond dry toner particles to the paper in very precise dots. HP
laser paper is designed to withstand this extreme heat. Using inkjet paper could damage the product.
Media type Do Do not
Envelopes
●
Store envelopes at.
●
Use envelopes where the seam
extends all the way to the corner of
the envelope.
●
Use peel-o adhesive strips that are
approved for use in laser printers.
●
Do not use envelopes that are
wrinkled, nicked, stuck together, or
otherwise damaged.
●
Do not use envelopes that have
clasps, snaps, windows, or coated
linings.
●
Do not use self-stick adhesives or
other synthetic materials.
Labels
●
Use only labels that have no exposed
backing between them.
●
Use labels that lie at.
●
Use only full sheets of labels.
●
Do not use labels that have wrinkles or
bubbles, or are damaged.
●
Do not print partial sheets of labels.
Transparencies
●
Use only transparencies that are
approved for use in laser printers.
●
Place transparencies on a at surface
after removing them from the
product.
●
Do not use transparent print media
not approved for laser printers.
Letterhead or preprinted forms
●
Use only letterhead or forms approved
for use in laser printers.
●
Do not use raised or metallic
letterhead.
68 Chapter 6 Paper and print media ENWW
Media type Do Do not
Heavy paper
●
Use only heavy paper that is approved
for use in laser printers and meets the
weight specications for this product.
●
Do not use paper that is heavier than
the recommended media specication
for this product unless it is HP paper
that has been approved for use in this
product.
Glossy or coated paper
●
Use only glossy or coated paper that is
approved for use in laser printers.
●
Use coated paper in the temperature
and humidity range for this product.
●
Do not use glossy or coated paper
designed for use in inkjet products.
●
Do not use coated paper in extremely
high or low humidity environments.
All paper types
●
Store paper in the original packaging.
●
Store paper in a dust-free area.
●
Do not use paper that is curled.
●
Do not use paper that has been stored
in a humid environment.
ENWW Understand paper use 69
Change the printer driver to match the paper type and size in
Windows
1. On the File menu in the software program, click Print.
2. Select the product, and then click the Properties or Preferences button.
3. Click the Paper/Quality tab.
4. Select a size from the Paper size drop-down list.
5. Select a paper type from the Paper type drop-down list.
6. Click the OK button.
70 Chapter 6 Paper and print media ENWW
Supported paper sizes
This product supports a number of paper sizes, and it adapts to various media.
NOTE: To obtain best results, select the correct paper size and type in the printer driver before printing.
Table 6-1 Supported paper and print media sizes
Size and dimensions Tray 1
Tray 2 and
the optional
500-sheet
trays
Optional
1,500-sheet
tray
Optional
envelope
feeder
Optional
duplexer
Optional stacker
and stapler/
stacker
Optional 5-bin
mailbox
Letter
216 x 279 mm (8.5 x 11 in)
A4
210 x 297 mm (8.27 x
11.69 in)
Legal
216 x 356 mm (8.5 x 14 in)
Executive
184 x 267 mm (7.24 x
10.51 in)
(Stacker only)
A5
148 x 210 mm (5.83 x 8.27
in)
(Stacker only)
8.5 x 13
216 x 330 mm (8.5 x 13 in)
(Stacker only)
B5 (JIS)
182 x 257 mm (7.17 x
10.12 in)
(Stacker only)
Double Postcard (JIS)
148 x 200 mm (5.8 x 7.9 in)
16K
197 x 273 mm (7.8 x 10.8
in)
(Stacker only)
Custom
76 x 127 mm to 216 x
356 mm
(3.0 x 5.0 in to 8.5 x 14 in)
Custom
148 x 210 mm to 216 x
356 mm
(5.83 x 8.27 in to 8.5 x 14 in)
(Stacker only)
ENWW Supported paper sizes 71
Table 6-1 Supported paper and print media sizes (continued)
Size and dimensions Tray 1
Tray 2 and
the optional
500-sheet
trays
Optional
1,500-sheet
tray
Optional
envelope
feeder
Optional
duplexer
Optional stacker
and stapler/
stacker
Optional 5-bin
mailbox
Envelope Commercial #10
105 x 241 mm (4.13 x 9.49
in)
Envelope DL ISO
110 x 220 mm (4.33 x 8.66
in)
Envelope C5 ISO
162 x 229 mm (6.37 x 9.01
in)
Envelope B5 ISO
176 x 250 mm (6.92 x 9.84
in)
Envelope Monarch #7-3/4
98 x 191 mm (3.9 x 7.5 in)
1
Custom sizes cannot be stapled, but they can be stacked in the output bins.
72 Chapter 6 Paper and print media ENWW
Supported paper types
For a complete list of specic HP-brand paper that this product supports, go to www.hp.com/support/
lj600Series.
Supported paper types for input options
Paper type Tray 1 Tray 2 Optional 500-sheet
trays
Optional 1,500-
sheet tray
Optional envelope
feeder
Any Type
Plain
Light 60-74g
Cardstock 176-220g
Transparency
Labels
Letterhead
Preprinted
Prepunched
Colored
Rough
Bond
Recycled
HP EcoSMART Lite
Envelope
ENWW Supported paper types 73
Supported paper types for output options
Paper type Standard top bin
(face-down)
Rear bin (face-up) Optional duplexer Optional stacker or
stapler/stacker
Optional 5-bin
mailbox
Any Type
Plain
Light 60-74g
Cardstock 176-220g
Transparency
Labels
Letterhead
Preprinted
Prepunched
Colored
Rough
Bond
Recycled
HP EcoSMART Lite
Envelope
74 Chapter 6 Paper and print media ENWW
Tray and bin capacity
Tray or bin Paper type Specications Quantity
Tray 1 Paper and cardstock Range:
60 g/m
2
(16 lb) bond to 200 g/m
2
(54 lb) bond
Maximum stack height: 10 mm
(0.39 in)
Equivalent to 100 sheets of 75 g/m
2
(20 lb) bond
Envelopes
Less than 60 g/m
2
(16 lb) bond to
90 g/m
2
(24 lb) bond
Up to 10 envelopes
Labels Maximum 0.23 mm (0.009 in) thick Maximum stack height: 10 mm
(0.39 in)
Transparencies Minimum 0.13 mm (0.005 in) thick Maximum stack height: 10 mm
(0.39 in)
Tray 2 and the optional 500-sheet
trays
Paper and cardstock Range:
60 g/m
2
(16 lb) bond to 135 g/m
2
(36 lb) bond
Equivalent to 500 sheets of 75 g/m
2
(20 lb) bond
Labels Maximum 0.13 mm (0.005 in) thick Maximum stack height: 54 mm (2.1
in)
Transparencies Minimum 0.13 mm (0.005 in) thick Maximum stack height: 54 mm (2.1
in)
Optional 1,500-sheet tray Paper Range:
60 g/m
2
(16 lb) bond to 135 g/m
2
(36 lb) bond
Equivalent to 1,500 sheets of
75 g/m
2
(20 lb) bond
Optional envelope feeder Envelopes
Less than 60 g/m
2
(16 lb) bond to
90 g/m
2
(24 lb) bond
Up to 75 envelopes
Standard top bin Paper
Up to 500 sheets of 75 g/m
2
(20 lb)
bond
Rear bin Paper
Up to 100 sheets of 75 g/m
2
(20 lb)
bond
Optional duplexer Paper Range:
60 g/m
2
(16 lb) bond to 120 g/m
2
(32 lb) bond
Optional stacker Paper
Up to 500 sheets of 75 g/m
2
(20 lb)
bond
Optional stapler/stacker Paper Stapling: Up to 20 print jobs of up to
15 pages each
Stacking: Up to 500 sheets of
75 g/m
2
(20 lb) bond
Optional 5-bin mailbox Paper
Up to 500 sheets of 75 g/m
2
(20 lb)
bond
ENWW Tray and bin capacity 75
Load paper trays
Load Tray 1
NOTE: The product might print at a slower speed when using Tray 1.
CAUTION: To avoid jams, do not load trays while the product is printing. Do not fan the paper. Fanning can
cause misfeeds.
1. Open Tray 1.
2. Pull out the tray extension.
76 Chapter 6 Paper and print media ENWW
3. Load the paper into the tray. Make sure that the
paper ts under the tabs and below the maximum-
height indicators.
2
4. Adjust the side guides so that they lightly touch the
paper stack but do not bend the paper.
2
Load Tray 2 or an optional 500-sheet tray
CAUTION: To avoid jams, do not load trays while the product is printing.
CAUTION: Do not fan the paper. Fanning can cause misfeeds.
1. Pull the tray out and lift up slightly to remove it
from the product.
ENWW Load paper trays 77
2. Pinch the release lever that is located on the left
guide and slide the side guides to the correct paper
size.
3. Pinch the release lever that is located on the rear
paper guide and slide it to the correct paper size.
4. Load the paper into the tray. Make sure that the
stack is at at all four corners and that the top of
the stack is below the maximum-height indicators.
5. Slide the tray completely into the product.
78 Chapter 6 Paper and print media ENWW
Load an optional 1,500-sheet tray
The optional 1,500 sheet tray adjusts for Letter, A4, and Legal sizes. The product automatically senses which size
is loaded if the tray guides are correctly adjusted.
CAUTION: To avoid jams, do not load trays while the product is printing.
CAUTION: Do not fan the paper. Fanning can cause misfeeds.
1. Press the release and open the door of the 1,500-
sheet tray.
2. If paper is in the tray, remove it. When paper is in
the tray, the guides cannot be adjusted.
3. Pinch the guides at the front of the tray and slide
them to the correct paper size.
ENWW Load paper trays 79
4. Load the paper into the tray. Load complete reams
at one time. Do not divide reams into smaller
sections.
5. Make sure that the height of the stack does not
exceed the maximum-height indicators on the
guides and that the front edge of the stack is
aligned with the arrows.
6. Close the door on the tray.
80 Chapter 6 Paper and print media ENWW
Paper orientation for loading trays
Load letterhead, preprinted, or prepunched paper
If a duplexer is installed, or if a stapler/stacker is installed, the product alters the way the images for each page
are arranged. If you are using paper that requires a specic orientation, load it according to the information in the
following table.
Tray Single-sided printing, no
stapler/stacker
Duplex printing, no stapler/
stacker
Single-sided printing with
the stapler/stacker
Duplex printing with the
stapler/stacker
Tray 1 Face-up
Top edge leading into the
product
Face-down
Bottom edge leading into
the product
Face-up
Bottom edge leading into
the product
Face-down
Top edge leading into the
product
All other trays Face-down
Top edge at the front of the
tray
Face-up
Bottom edge at the front of
the tray
Face-down
Bottom edge at the front of
the tray
Face-up
Top edge at the front of the
tray
ENWW Load paper trays 81
Load envelopes
Load envelopes into Tray 1 or the optional envelope feeder with the front of the envelope facing up, and the
short, postage-edge leading into the product.
82 Chapter 6 Paper and print media ENWW
Congure trays
The product automatically prompts you to congure a tray for type and size in the following situations:
●
When you load paper into the tray
●
When you specify a particular tray or paper type for a print job through the printer driver or a software
program and the tray is not congured to match the print-job’s settings
NOTE: The prompt does not appear if you are printing from Tray 1, and it is congured for the Any Size paper
size and the Any Type paper type settings. In this situation, if the print job does not specify a tray, the product
prints from Tray 1, even if the paper size and type settings in the print job do not match the paper loaded in Tray
1.
Congure a tray when loading paper
1. Load paper in the tray. Close the tray if you are using a tray other than Tray 1.
2. The tray conguration message appears.
3. Press the OK button to accept the detected size. Or, press the back arrow to choose a dierent
conguration, and continue with the following steps.
4. To modify the tray conguration, press the down arrow to highlight the correct size, and then press the
OK button.
NOTE: The product automatically detects most paper sizes in trays other than Tray 1.
5. Press the down arrow to highlight the correct type, and then press the OK button.
Congure a tray to match print job settings
1. In the software program, specify the source tray, the paper size, and the paper type.
2. Send the job to the product.
If the tray needs to be congured, a prompt appears on the control-panel display.
3. If the displayed size is not correct, press the back arrow . Press the down arrow to highlight the correct
size, or highlight the Custom option.
To specify a custom size, rst press the down arrow to highlight the correct unit of measure. Then set the
X and Y dimensions by using the numeric keypad or by pressing the up arrow or the down arrow .
4. If the displayed paper type is not correct, press the back arrow , and then press the down arrow to
highlight the paper type.
Congure a tray from the control panel
You can also congure the trays for type and size without a prompt from the product.
1. Press the Home button.
2. Open the Trays menu.
3. Press the down arrow to highlight the size or type setting for the desired tray, and then press the OK
button.
ENWW Congure trays 83
4. Press the up arrow or the down arrow to highlight the size or type. If you select a custom size, select
the unit of measure, and then set the X dimension and the Y dimension.
5. Press the OK button to save your selection.
84 Chapter 6 Paper and print media ENWW
Select an output bin
The product has four output locations: the top (standard) output bin, the rear output bin, the optional stacker or
stapler/stacker, and the optional 5-bin mailbox.
Print to the top (standard) output bin
The top output bin collects paper face-down, in the correct order. The top output bin should be used for most
print jobs, including transparencies. To use the top output bin, be sure that the rear output bin is closed. To avoid
jams, do not open or close the rear output bin while the product is printing.
Print to the rear output bin
The product always prints to the rear output bin if it is open. Paper that is printed to this bin will exit face-up, with
the last page on top (reverse order).
Printing from Tray 1 to the rear output bin provides the straightest path. Opening the rear output bin might
improve performance with the following items:
●
Envelopes
●
Labels
●
Small custom-size paper
●
Postcards
●
Paper heavier than 120 g/m
2
(32 lb)
Opening the rear output bin makes the duplexer (if installed) and the top output bin unavailable. To avoid jams,
do not open or close the rear output bin while the product is printing.
ENWW Select an output bin 85
1. To open the rear output bin, grasp the handle at
the top of the bin, and pull the bin down.
2. Slide out the extension.
Print to the optional stacker or stapler/stacker
The optional stacker or optional stapler/stacker can hold up to 500 sheets of paper (20-lb paper). The stacker
accepts standard and custom paper sizes. The stapler/stacker accepts standard and custom paper sizes, but only
Letter, Legal, and A4 sizes can be stapled. Do not try to send other types of print media, such as labels or
envelopes.
NOTE: When a stapler/stacker is installed, the product automatically rotates the printed images 180° on all
paper sizes, regardless of whether the job is stapled. Paper types that must be printed in the correct orientation,
such as letterhead or prepunched paper, need to be loaded in a dierent direction.
To print to the optional stacker or optional stapler/stacker, select the option in the program, in the printer driver,
or at the printer control panel.
Before you use the optional stacker or optional stapler/stacker, ensure that the printer driver is set to recognize
it. You need to set this setting only once.
Windows
1. Windows XP, Windows Server 2003, and Windows Server 2008 (using the default Start menu view): Click
Start, and then click Printers and Faxes.
Windows XP, Windows Server 2003, and Windows Server 2008 (using the Classic Start menu view): Click
Start, click Settings, and then click Printers.
86 Chapter 6 Paper and print media ENWW
Windows Vista: Click Start, click Control Panel, and then in the category for Hardware and Sound click
Printer.
Windows 7: Click Start, and then click Devices and Printers.
2. Right-click the driver icon, and then select Properties or Printer properties.
3. Click the Device Settings tab.
4. In the Installable Options area, set the Automatic Conguration item to Update Now.
Mac
1. From the Apple menu , click the System Preferences menu and then click the Print & Fax icon.
2. Select the product in the left side of the window.
3. Click the Options & Supplies button.
4. Click the Driver tab.
5. Congure the installed options.
Print to the 5-bin mailbox
The optional 5-bin mailbox provides ve output bins that can be congured from the control panel to sort print
jobs in a variety of ways.
1. Press the Home button.
2. Open the following menus:
●
Administration
●
Multi-Bin Mailbox Settings
●
Operation Mode
3. Press the down arrow to highlight how the 5-bin mailbox sorts jobs:
Mailbox Each bin is assigned to a user or group of users. This is the default setting.
Stacker The product uses all of the bins to stack copies of a job. Jobs are sent to the bottom bin rst, and then to the
next highest bin, and so forth. When all bins are full, the product stops.
Job Separator Each print job is sent to a dierent bin. Jobs are sent to an empty bin, starting with the top bin and
continuing to the bottom bin.
Collator The product sorts copies of a single print job into separate bins.
4. Press the OK button to select the option.
ENWW Select an output bin 87
88 Chapter 6 Paper and print media ENWW
7 Print cartridges
The information contained herein is subject to change without notice. For the latest User Guide information go to
www.hp.com/support/lj600Series_manuals.
●
Print cartridge information
●
Supplies views
●
Manage print cartridges
●
Replacement instructions
●
Solve problems with print cartridges
ENWW 89
Print cartridge information
Feature Description
Part numbers
●
Standard-capacity print cartridge: CE390A
●
High-capacity print cartridge: CE390X
Accessibility
●
The print cartridge can be installed and removed by using one hand.
Environmental
features
●
Recycle print cartridges by using the HP Planet Partners return and recycling program.
For more information about supplies, go to www.hp.com/go/learnaboutsupplies.
90 Chapter 7 Print cartridges ENWW
Supplies views
Print cartridge views
1
2
3
1 Print cartridge memory chip
2 Plastic shield
3 Sealing tape
ENWW Supplies views 91
Manage print cartridges
Correctly using, storing, and monitoring the print cartridge can help ensure high-quality print output.
Change settings for print cartridges
Print when a print cartridge is at estimated end of life
●
Black cartridge low message: The product indicates when a supply level is low. Actual print cartridge life
remaining may vary. Consider having a replacement available to install when print quality is no longer
acceptable. The supply does not need to be replaced now.
Continue printing with the current cartridge until redistributing the toner no longer yields acceptable print
quality. To redistribute the toner, remove the toner cartridge from the printer and gently rock the cartridge
back and forth about its horizontal axis. For graphical representation, see cartridge replacement
instructions. Reinsert the toner cartridge into the printer and close the cover.
●
Black cartridge very low message: The product indicates when a supply level is very low. Actual supply life
remaining may vary. Consider having a replacement available to install when print quality is no longer
acceptable. The supply does not need to be replaced now unless the print quality is no longer acceptable.
Print-quality problems may occur when using a supply that is at its estimated end of life.
Once an HP print cartridge has reached “Very Low”, HP’s Premium Protection Warranty on that print
cartridge has ended. HP's Premium Protection Warranty applies only to the print cartridge for this product.
Enable or disable the Very Low Settings options from the control panel
You can enable or disable the default settings at any time, and you do not have to re-enable them when you
install a new cartridge.
1. At the product control panel, press the Home button.
2. Open the following menus:
●
Administration
●
Manage Supplies
●
Supply Settings
●
Black Cartridge
●
Very Low Settings
3. Select one of the following options:
●
Select the Continue option to set the product to alert you that the cartridge is very low, but to
continue printing.
NOTE: Using the Continue setting allows printing beyond Very Low without customer interaction and
can result in unsatisfactory print quality.
●
Select the Stop option to set the product to stop printing until you replace the cartridge.
●
Select the Prompt to continue option to set the product to stop printing and prompt you to replace the
cartridge. You can acknowledge the prompt and continue printing.
92 Chapter 7 Print cartridges ENWW
If you select the Stop or Prompt to continue option, the product stops printing when it reaches the Very Low
threshold. When you replace the cartridge, the product automatically resumes printing.
Print with EconoMode
This product has an EconoMode option for printing drafts of documents. Using EconoMode can use less toner
and decrease the cost per page. However, using EconoMode can also reduce print quality.
HP does not recommend the full-time use of EconoMode. If EconoMode is used full-time, the toner supply might
outlast the mechanical parts in the print cartridge. If print quality begins to degrade and is no longer acceptable,
consider replacing the print cartridge.
NOTE: This feature is available with the PCL 6 printer driver for Windows. If you are not using that driver, you
can enable the feature by using the HP Embedded Web Server.
1. On the File menu in the software program, click Print.
2. Select the product, and then click the Properties or Preferences button.
3. Click the Paper/Quality tab.
4. Click the EconoMode check box.
Store and recycle supplies
Recycle supplies
To recycle a genuine HP print cartridge, place the used cartridge in the box in which the new cartridge arrived.
Use the enclosed return label to send the used supply to HP for recycling. For complete information, see the
recycling guide that is included with each new HP supply item.
Print-cartridge storage
Do not remove the print cartridge from its package until you are ready to use it.
CAUTION: To prevent damage to the print cartridge, do not expose it to light for more than a few minutes.
HP policy on non-HP print cartridges
HP cannot recommend the use of non-HP print cartridges, either new or remanufactured.
NOTE: Any damage caused by a non-HP print cartridge is not covered under the HP warranty and service
agreements.
HP anticounterfeit Web site
Go to www.hp.com/go/anticounterfeit when you install an HP print cartridge and the control-panel message
says the cartridge is non-HP. HP will help determine if the cartridge is genuine and take steps to resolve the
problem.
Your print cartridge might not be a genuine HP print cartridge if you notice the following:
ENWW Manage print cartridges 93
●
The supplies status page indicates that a non-HP supply is installed.
●
You are experiencing a high number of problems with the print cartridge.
●
The cartridge does not look like it usually does (for example, the packaging diers from HP packaging).
94 Chapter 7 Print cartridges ENWW
Replacement instructions
Replace the print cartridge
Continue printing with the current cartridge until redistributing the toner no longer yields acceptable print quality.
To redistribute the toner, remove the toner cartridge from the printer and gently rock the cartridge back and forth
about its horizontal axis. For graphical representation, see cartridge replacement instructions. Reinsert the toner
cartridge into the printer and close the cover.
1. Open the top cover.
2. Remove the used print cartridge from the product.
3. Remove the new print cartridge from the bag.
Place the used print cartridge in the bag for
recycling.
4. Grasp both sides of the print cartridge and
distribute the toner by gently rocking the print
cartridge.
CAUTION: Do not touch the shutter or the surface
of the roller.
ENWW Replacement instructions 95
5. Remove the shipping lock and the shipping tape
from the new print cartridge. Discard the lock and
tape according to local regulations.
6. Align the print cartridge with the tracks inside the
product, insert the print cartridge until it is rmly
seated, and then close the top cover.
After a short time, the control panel should display
the Ready message.
7. Installation is complete. Place the used print
cartridge in the box in which the new cartridge
arrived. See the enclosed recycling guide for
recycling instructions.
8. If you are using a non-HP print cartridge, check the
product control panel for further instructions.
96 Chapter 7 Print cartridges ENWW
Replace staples
Replace staples if the product control-panel display prompts you with a message. If the stapler runs out of
staples, jobs continue to print to the stapler/stacker, but they are not stapled.
1. On the right side of the stapler/stacker, turn the
stapler unit toward the front of the product until
the unit clicks into the open position. Grasp the
blue staple-cartridge handle and pull the cartridge
out of the stapler unit.
2. Insert the new staple cartridge into the stapler unit
and rotate the stapler unit toward the rear of the
product until the unit snaps into place.
ENWW Replacement instructions 97
Perform preventive maintenance
To ensure optimum performance from the product, replace certain parts when the Replace Maintenance Kit
message appears on the control-panel display.
The kit includes the following items:
●
Fuser
●
Transfer roller
●
Plastic tool for removing the old transfer roller
●
Eight feed rollers and four pickup rollers
●
Installation instructions
NOTE: The maintenance kit is a consumable item and is not covered under the original product warranty or
under most extended warranties. Installing the maintenance kit is the customer's responsibility.
After a maintenance kit is installed, the maintenance-kit counter must be reset.
Reset the maintenance-kit counter
NOTE: Perform this procedure only after a maintenance kit has been installed. Do not use this procedure to
temporarily clear the Replace Maintenance Kit message.
1. At the product control panel, press the Home button.
2. Open the following menus:
●
Administration
●
Manage Supplies
●
Reset Supplies
●
New Maintenance Kit
3. Select the Yes option to reset the maintenance-kit counter.
98 Chapter 7 Print cartridges ENWW
Solve problems with print cartridges
Check the print cartridges
Check the print cartridge, and replace it if necessary, if you are having any of the following problems:
●
The printing is too light or seems faded in areas.
●
Printed pages have small unprinted areas.
●
Printed pages have streaks or bands.
NOTE: If you are using a draft or EconoMode print setting, the printing might appear light.
If you determine that you need to replace a print cartridge, print the supplies status page to nd the part number
for the correct genuine HP print cartridge.
Type of print cartridge Steps to resolve the problem
Relled or remanufactured print cartridge HP cannot recommend the use of non-HP supplies, either new or remanufactured. Because
they are not HP products, HP cannot inuence their design or control their quality. If you are
using a relled or remanufactured print cartridge and are not satised with the print quality,
replace the cartridge with a genuine HP cartridge.
Genuine HP print cartridge 1. The product control panel or the supplies status page indicates Very Low status when
the cartridge has reached the end of its designated life. Replace the print cartridge if
print quality is no longer acceptable.
2. Visually inspect the print cartridge for damage. See the instructions that follow.
Replace the print cartridge if necessary.
3. If printed pages have marks that repeat several times at the same distance apart,
print a cleaning page. If this does not solve the problem, use the repeating defects
information in this document to identify the cause of the problem.
ENWW Solve problems with print cartridges 99
Inspect the print cartridge for damage
1. Remove the print cartridge from the product, and verify that the sealing tape has been removed.
2. Check the memory chip for damage.
3. Examine the surface of the green imaging drum on the bottom of the print cartridge.
CAUTION: Do not touch the green roller (imaging drum) on the bottom of the cartridge. Fingerprints on
the imaging drum can cause print-quality problems.
4. If you see any scratches, ngerprints, or other damage on the imaging drum, replace the print cartridge.
5. If the imaging drum does not appear to be damaged, rock the print cartridge gently several times and
reinstall it. Print a few pages to see if the problem has resolved.
100 Chapter 7 Print cartridges ENWW
Repeating defects
If defects repeat at any of the following approximate intervals on the page, the print cartridge might be
damaged.
●
37 mm
●
63 mm
●
94 mm
Print the Supplies Status page
The Supplies Status page indicates the estimated life remaining in print cartridges. It also lists the part number
for the correct genuine HP print cartridge for your product so you can order a replacement print cartridge, as well
as other useful information.
1. At the product control panel, press the Home button.
2. Open the following menus:
●
Administration
●
Reports
●
Conguration/Status Pages
3. Select the Supplies Status Page option, and then press the OK button to print the report.
ENWW Solve problems with print cartridges 101
Interpret control panel messages for supplies
Table 7-1 Supplies status messages
Control panel message Description Recommended action
10.0X.Y0 Supply memory error The product cannot read or write to the print
cartridge memory chip or the memory chip is
missing from the print cartridge.
Reinstall the print cartridge, or install a new print
cartridge.
Black cartridge low The product indicates when a supply level is low.
Actual print cartridge life might vary. You do not
need to replace the print cartridge at this time
unless print quality is no longer acceptable.
If print quality is no longer acceptable, replace
the print cartridge. Consider purchasing a
replacement cartridge so it is available when the
installed cartridge has reached the end of its
estimated life.
Black cartridge very low The product indicates when a supply level is very
low. Actual print cartridge life might vary. You do
not need to replace the print cartridge at this
time unless print quality is no longer acceptable.
After an HP supply has reached the very low
threshold, the HP Premium Protection Warranty
for that supply has ended.
If print quality is no longer acceptable, replace
the print cartridge.
Incompatible <supply> The indicated supply is not compatible with this
product.
Replace the supply with one that is designed for
this product.
Incompatible supplies Supply items are installed that were not
designed for this product. The product cannot
print with these supplies installed.
Press the down arrow button to identify the
incompatible supplies. Install supplies that are
designed for this product.
Maintenance Kit low The maintenance kit is low. The actual supply life
remaining might vary. Consider having a
replacement maintenance kit available to install
when print quality is no longer acceptable. You
do not need to replace the maintenance kit at
this time unless print quality is no longer
acceptable.
If print quality is no longer acceptable, replace
the maintenance kit. Instructions are included
with the maintenance kit.
Maintenance Kit very low The maintenance kit is very low. The actual
supply life remaining might vary. You do not
need to replace the maintenance kit at this time
unless print quality is no longer acceptable. After
an HP supply has reached the very low threshold,
the HP Premium Protection Warranty for that
supply has ended.
If print quality is no longer acceptable, replace
the maintenance kit. Instructions are included
with the maintenance kit.
Replace <supply> The product indicates when a supply level is at its
estimated end of life. The actual life remaining
might be dierent than the estimation. Have a
replacement supply available to install when
print quality is no longer acceptable. The supply
does not need to be replaced now unless the
print quality is no longer acceptable. After an
HP supply has reached its approximated end of
life, HP’s Premium Protection Warranty on that
supply ends.
Replace the specied supply.
Or, congure the product to continue printing by
using the Manage Supplies menu.
102 Chapter 7 Print cartridges ENWW
Table 7-1 Supplies status messages (continued)
Control panel message Description Recommended action
Replace supplies Two or more supplies are at the estimated end of
life. The actual life remaining might be dierent
than the estimation. Consider having
replacement supplies available to install when
print quality is no longer acceptable. The supply
does not need to be replaced now unless the
print quality is no longer acceptable. After an
HP supply has reached its approximated end of
life, HP’s Premium Protection Warranty on that
supply ends.
Press the down arrow button to see which
supplies need to be replaced.
Or, congure the product to continue printing by
using the Manage Supplies menu.
Supplies low This message appears when at least two
supplies have reached the low threshold. The
actual supply life remaining might vary. Press the
down arrow button to see which supplies are
low. You do not need to replace the supplies at
this time unless print quality is no longer
acceptable. After an HP supply has reached the
very low threshold, the HP Premium Protection
Warranty for that supply has ended.
To continue printing, either replace the supply or
recongure the product by using the Manage
Supplies menu on the control panel.
Supplies very low This message appears when at least two
supplies have reached the very low threshold.
Press the down arrow button to see which
supplies are low. The actual supply life remaining
might vary. You do not need to replace the
supplies at this time unless print quality is no
longer acceptable. After an HP supply has
reached the very low threshold, the HP Premium
Protection Warranty for that supply has ended.
To continue printing, either replace the supply or
recongure the product by using the Manage
Supplies menu on the control panel.
Unsupported supply installed The print cartridge is for a dierent HP product. If print quality is no longer acceptable, replace
the print cartridge.
Used supply in use The print cartridge has been previously used. If you believe you purchased a genuine
HP supply, go to www.hp.com/go/anticounterfeit.
ENWW Solve problems with print cartridges 103
104 Chapter 7 Print cartridges ENWW
Cancel a print job with Windows
NOTE: If the print job is too far into the printing process, you might not have the option to cancel it.
1. If the print job is currently printing, cancel it by following this procedure:
a. Press the Stop button on the product control panel.
b. The product prompts you to conrm the cancellation. Press the OK button.
2. You can also cancel a print job from a software program or a print queue.
●
Software program: Typically, a dialog box appears briey on the computer screen, allowing you to
cancel the print job.
●
Windows print queue: If a print job is waiting in a print queue (computer memory) or print spooler,
delete the job there.
●
Windows XP, Server 2003, or Server 2008: Click Start, click Settings, and then click Printers and
Faxes. Double-click the product icon to open the window, right-click the print job that you want
to cancel, and then click Cancel.
●
Windows Vista: Click Start, click Control Panel, and then, under Hardware and Sound, click
Printer. Double-click the product icon to open the window, right-click the print job that you want
to cancel, and then click Cancel.
●
Windows 7: Click Start, and then click Devices and Printers. Double-click the product icon to open
the window, right-click the print job that you want to cancel, and then click Cancel.
106 Chapter 8 Print tasks ENWW
Basic print tasks with Windows
The methods to open the print dialog from software programs can vary. The procedures that follow include a
typical method. Some software programs do not have a File menu. See the documentation for your software
program to learn how to open the print dialog.
Open the printer driver with Windows
1. On the File menu in the software program, click
Print.
2. Select the product, and then click the Properties or
Preferences button.
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Get help for any printing option with Windows
1. Click the Help button to open the online Help.
Change the number of print copies with Windows
1. On the File menu in the software program, click Print.
2. Select the product, and then select the number of copies.
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Save custom print settings for reuse with Windows
Use a printing shortcut with Windows
1. On the File menu in the software program, click
Print.
2. Select the product, and then click the Properties or
Preferences button.
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3. Click the Printing Shortcuts tab.
4. Select one of the shortcuts, and then click the OK
button.
NOTE: When you select a shortcut, the
corresponding settings change on the other tabs in
the printer driver.
Create printing shortcuts
1. On the File menu in the software program, click
Print.
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2. Select the product, and then click the Properties or
Preferences button.
3. Click the Printing Shortcuts tab.
4. Select an existing shortcut as a base.
NOTE: Always select a shortcut before adjusting
any of the settings on the right side of the screen.
If you adjust the settings and then select a
shortcut, all your adjustments are lost.
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5. Select the print options for the new shortcut.
6. Click the Save As button.
7. Type a name for the shortcut, and click the OK
button.
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Improve print quality with Windows
Select the page size with Windows
1. On the File menu in the software program, click Print.
2. Select the product, and then click the Properties or Preferences button.
3. Click the Paper/Quality tab.
4. Select a size from the Paper size drop-down list.
Select a custom page size with Windows
1. On the File menu in the software program, click Print.
2. Select the product, and then click the Properties or Preferences button.
3. Click the Paper/Quality tab.
4. Click the Custom button.
5. Type a name for the custom size, specify the dimensions, and click the OK button.
Select the paper type with Windows
1. On the File menu in the software program, click Print.
2. Select the product, and then click the Properties or Preferences button.
3. Click the Paper/Quality tab.
4. From the Paper type drop-down list, click the More... option.
5. Expand the list of Type is: options.
6. Expand the category of paper types that best describes your paper, and then click the paper type that you
are using.
Select the paper tray with Windows
1. On the File menu in the software program, click Print.
2. Select the product, and then click the Properties or Preferences button.
3. Click the Paper/Quality tab.
4. Select a tray from the Paper source drop-down list.
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Print on both sides (duplex) with Windows
Manually print on both sides with Windows
NOTE: This information applies only to products that do not have an automatic duplexer.
1. On the File menu in the software program, click
Print.
2. Select the product, and then click the Properties or
Preferences button.
3. Click the Finishing tab.
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4. Select the Print on both sides (manually) check
box. Click the OK button to print the rst side of the
job.
5. Retrieve the printed stack from the output bin, and
place it with the printed-side facing up in Tray 1.
6. On the control panel, press the OK button to print
the second side of the job.
Automatically print on both sides with Windows
NOTE: This information applies only to products that have an automatic duplexer.
1. On the File menu in the software program, click
Print.
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2. Select the product, and then click the Properties or
Preferences button.
3. Click the Finishing tab.
4. Select the Print on both sides check box. Click the
OK button to print the job.
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Print multiple pages per sheet with Windows
1. On the File menu in the software program, click
Print.
2. Select the product, and then click the Properties or
Preferences button.
3. Click the Finishing tab.
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4. Select the number of pages per sheet from the
Pages per sheet drop-down list.
5. Select the correct Print page borders, Page order,
and Orientation options.
Select page orientation with Windows
1. On the File menu in the software program, click
Print.
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2. Select the product, and then click the Properties or
Preferences button.
3. Click the Finishing tab.
4. In the Orientation area, select the Portrait or
Landscape option.
To print the page image upside down, select the
Rotate by 180 degrees option.
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Use HP ePrint
Use HP ePrint to print documents by sending them as an e-mail attachment to the product's e-mail address
from any e-mail enabled device.
NOTE: The product must be connected to a network and have Internet access to use HP ePrint.
1. To use HP ePrint, you must rst enable HP Web Services.
a. Type the product IP address into the address line of a Web browser to open the HP Embedded Web
Server.
b. Click the Web Services tab.
c. Select the option to enable Web Services.
2. Use the HP ePrintCenter Web site to dene security settings and to congure default print settings for all
HP ePrint jobs sent to this product.
a. Go to www.hpeprintcenter.com.
b. Click Sign In, and enter your HP ePrintCenter credentials or sign up for a new account.
c. Select your product from the list, or click + Add printer to add it. To add the product, you need the
printer code, which is the segment of the product e-mail address that is before the @ symbol.
NOTE: This code is valid for only 24 hours from the time you enable HP Web Services. If it expires,
follow the instructions to enable HP Web Services again, and obtain a new code.
d. To prevent your product from printing unexpected documents, click ePrint Settings, and then click the
Allowed Senders tab. Click Allowed Senders Only, and add the e-mail addresses from which you want
to allow ePrint jobs.
e. To set up default settings for all ePrint jobs sent to this product, click ePrint Settings, click Print
Options, and select the settings that you want to use.
3. To print a document, attach it to an e-mail message sent to the product's e-mail address.
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Additional print tasks with Windows
Print on preprinted letterhead or forms with Windows
1. On the File menu in the software program, click
Print.
2. Select the product, and then click the Properties or
Preferences button.
3. Click the Paper/Quality tab.
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4. From the Paper type drop-down list, click the
More... option.
5. Expand the list of Type is: options.
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6. Expand the list of Other options.
7. Select the option for the type of paper you are
using, and click the OK button.
Print on special paper, labels, or transparencies with Windows
1. On the File menu in the software program, click
Print.
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2. Select the product, and then click the Properties or
Preferences button.
3. Click the Paper/Quality tab.
4. From the Paper type drop-down list, click the
More... option.
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5. Expand the list of Type is: options.
6. Expand the category of paper types that best
describes your paper.
NOTE: Labels and transparencies are in the list of
Other options.
7. Select the option for the type of paper you are
using, and click the OK button.
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Print on special paper, labels, or transparencies with Windows
1. On the File menu in the software program, click
Print.
2. Select the product, and then click the Properties or
Preferences button.
3. Click the Paper/Quality tab.
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4. From the Paper type drop-down list, click the
More... option.
5. Expand the list of Type is: options.
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6. Expand the category of paper types that best
describes your paper.
NOTE: Labels and transparencies are in the list of
Other options.
7. Select the option for the type of paper you are
using, and click the OK button.
Print the rst or last page on dierent paper with Windows
1. On the File menu in the software program, click
Print.
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2. Select the product, and then click the Properties or
Preferences button.
3. Click the Paper/Quality tab.
4. In the Special pages area, click the Print pages on
dierent paper option, and then click the Settings
button.
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5. In the Pages in document area, select either the
First or Last option.
6. Select the correct options from the Paper source
and Paper type drop-down lists. Click the Add
button.
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7. If you are printing both the rst and last pages on
dierent paper, repeat steps 5 and 6, selecting the
options for the other page.
8. Click the OK button.
Scale a document to t page size with Windows
1. On the File menu in the software program, click
Print.
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2. Select the product, and then click the Properties or
Preferences button.
3. Click the Eects tab.
4. Select the Print document on option, and then
select a size from the drop-down list.
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Add a watermark to a document with Windows
1. On the File menu in the software program, click Print.
2. Select the product, and then click the Properties or Preferences button.
3. Click the Eects tab.
4. Select a watermark from the Watermarks drop-down list.
Or, to add a new watermark to the list, click the Edit button. Specify the settings for the watermark, and
then click the
OK button.
5. To print the watermark on the rst page only, select the First page only check box. Otherwise, the
watermark is printed on each page.
Create a booklet with Windows
1. On the File menu in the software program, click
Print.
2. Select the product, and then click the Properties or
Preferences button.
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3. Click the Finishing tab.
4. Select the Print on both sides check box.
5. In the Booklet layout drop-down list, click the Left
binding or Right binding option. The Pages per
sheet option automatically changes to 2 pages per
sheet.
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Select output options with Windows
Select an output bin with Windows
1. On the File menu in the software program, click
Print.
2. Select the product, and then click the Properties or
Preferences button.
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3. Click the Output tab.
4. In the Output Bin Options area, select a bin from
the Bin drop-down list.
Select staple options with Windows
1. On the File menu in the software program, click
Print.
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2. Select the product, and then click the Properties or
Preferences button.
3. Click the Output tab.
4. In the Output Options area, select an option from
the Staple drop-down list.
Use job storage features with Windows
The following job-storage modes are available for print jobs:
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●
Proof and Hold: This feature provides a quick way to print and proof one copy of a job and then print more
copies.
●
Personal Job: When you send a job to the product, the job does not print until you request it at the product
control panel. If you assign a personal identication number (PIN) to the job, you must provide the required
PIN at the control panel.
●
Quick Copy: If the optional hard disk is installed on the product, you can print the requested number of
copies of a job and then store a copy of the job on the optional hard disk. Storing the job allows you to print
additional copies of the job later.
●
Stored Job: If the optional hard disk is installed on the product, you can store a job such as a personnel
form, time sheet, or calendar on the product and allow other users to print the job at any time. Stored jobs
also can be protected by a PIN.
CAUTION: If you turn o the product, all Quick Copy, Proof and Hold, and Personal Job types of stored jobs are
deleted. To permanently store the job and prevent the product from deleting it when space is needed for
something else, select the Stored Job option in the driver.
Create a stored job with Windows
1. On the File menu in the software program, click
Print.
2. Select the product, and then click the Properties or
Preferences button.
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3. Click the Job Storage tab.
4. Select a Job Storage Mode option.
Print a stored job
Use the following procedure to print a job that is stored in the product memory.
1. At the product control panel, press the Home button.
2. Open the Retrieve Job from Device Memory menu.
3. Select your username, and then select the name of the job or select the All Jobs (With PIN) or All Jobs (No
PIN) option.
4. Enter the PIN if required, and then select the Print option. Select the Copies option to adjust the number of
copies.
Delete a stored job
When you send a stored job to the product memory, the product overwrites any previous jobs with the same
user and job name. If a job is not already stored under the same user and job name, and the product needs
additional space, the product might delete other stored jobs starting with the oldest. You can change the number
of jobs that can be stored from the General Settings menu on the product control panel.
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Use this procedure to delete a job that is stored in the product memory.
1. At the product control panel, press the Home button.
2. Open the Retrieve Job from Device Memory menu.
3. Select your username, and then select the name of the job or select the All Jobs (With PIN) or All Jobs (No
PIN) option.
4. Select the Delete option. The product prompts you to conrm the deletion.
Set job storage options with Windows
Print one copy for proof before printing all the copies
1. On the File menu in the software program, click Print.
2. Select the product, and then click the Properties or Preferences button.
3. Click the Job Storage tab.
4. In the Job Storage Mode area, click the Proof and Hold option.
Temporarily store a personal job on the product and print it later
NOTE: The product deletes the job after you print it.
1. On the File menu in the software program, click Print.
2. Select the product, and then click the Properties or Preferences button.
3. Click the Job Storage tab.
4. In the Job Storage Mode area, click the Personal Job option.
5. Optional: In the Make Job Private area, click the PIN to print option, and enter a 4-digit personal
identication number (PIN).
6. Print the job at any time from the product control panel.
Temporarily store a job on the product
NOTE: This option is available if the optional hard disk is installed in the product.
NOTE: The product stores the job until you turn the product o.
1. On the File menu in the software program, click Print.
2. Select the product, and then click the Properties or Preferences button.
3. Click the Job Storage tab.
4. In the Job Storage Mode area, click the Quick Copy option.
The requested number of copies are printed immediately, and you can print more copies from the product
control panel.
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Permanently store a job on the product
NOTE: This option is available if the optional hard disk is installed in the product.
1. On the File menu in the software program, click Print.
2. Select the product, and then click the Properties or Preferences button.
3. Click the Job Storage tab.
4. In the Job Storage Mode area, click the Stored Job option.
Make a permanently stored job private so that anyone who tries to print it must provide a PIN
NOTE: This option is available if the optional hard disk is installed in the product.
1. On the File menu in the software program, click Print.
2. Select the product, and then click the Properties or Preferences button.
3. Click the Job Storage tab.
4. In the Job Storage Mode area, click the Stored Job option or the Personal Job option.
5. In the Make Job Private area, click the PIN to print option, and enter a 4-digit personal identication number
(PIN).
NOTE: To print the job or to delete it, you must provide the PIN at the product control panel.
Receive notication when someone prints a stored job
NOTE: Only the person who created the stored job receives notication. You do not receive notication when
someone prints a stored job that another person has created.
1. On the File menu in the software program, click Print.
2. Select the product, and then click the Properties or Preferences button.
3. Click the Job Storage tab.
4. Select the job storage mode that you want.
5. In the Job Notications Options area, click the Display Job ID when printing option.
Set the user name for a stored job
Follow this procedure to change the user name for a stored job.
1. On the File menu in the software program, click Print.
2. Select the product, and then click the Properties or Preferences button.
3. Click the Job Storage tab.
4. Select the job storage mode that you want.
5. In the User Name area, click the User name option to use the Windows default user name. To provide a
dierent user name, click the Custom option and type the name.
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Specify a name for the stored job
Follow this procedure to change the default name for a stored job.
1. On the File menu in the software program, click Print.
2. Select the product, and then click the Properties or Preferences button.
3. Click the Job Storage tab.
4. Select the job storage mode that you want.
5. To automatically generate the job name associated with the stored document, in the Job Name area, click
the Automatic option. The driver uses the document le name, if it is available. If the document has no le
name, the driver uses the software program name or a time stamp for the job name.
To specify a job name, click the Custom option and type the name.
6. Select an option from the If job name exists drop-down list.
●
Select the Use Job Name + (1-99) option to add a number to the end of the existing name.
●
Select the Replace Existing File option to overwrite a job that already has that name.
Print special jobs with Windows
Set the duplex alignment
For documents that are printed on both sides, such as brochures, set the registration for the tray before printing
to ensure that the front and back of the page are aligned.
1. At the product control panel, press the Home button.
2. Open the following menus:
a. Administration
b. General Settings
c. Print Quality
d. Image Registration
e. Adjust Tray <X>
3. Select the Print Test Page item, and then press the OK button.
4. Follow the instructions on the test page to complete the adjustment.
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Walk-up USB printing
This product features walk-up USB printing, so you can quickly print les without sending them from a computer.
The product accepts standard USB storage accessories in the USB port on the front of the product. You can print
the following types of les:
●
.pdf
●
.prn
●
.pcl
●
.ps
●
.cht
1. Insert the USB storage accessory into the USB port
on the front of the product.
NOTE: You might need to remove the cover from
the USB port.
NOTE: If the product does not recognize the USB
accessory, try using another type of USB accessory.
Because of dierences in USB specications, the
product does not recognize all types of USB
accessories.
2. At the product control panel, press the Home
button.
3. Open the Retrieve Job from USB menu.
4. Select the name of the document that you want to
print.
5. If you need to adjust the number of copies, select
the Copies option, and then enter the number of
copies.
6. Press the OK button to print the document.
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Print information pages
Information pages provide details about the product and its current conguration. Use the following procedure to
print or view the information pages:
1. At the product control panel, press the Home button.
2. Open the following menus:
●
Administration
●
Reports
3. Select the name of the report you want to review, scroll up to the Print option, and then press the OK
button to print the report.
First level Second level Description
Conguration/Status Pages Administration Menu Map Shows the layout and current settings of the control-panel menu
items.
Conguration Page Shows the product settings and installed accessories.
Supplies Status Page Shows the approximate remaining life for the supplies; reports
statistics on total number of pages and jobs processed, serial
number, page counts, and maintenance information.
HP provides approximations of the remaining life for the supplies
as a customer convenience. The actual remaining supply levels
might be dierent than the approximations provided.
Usage Page Shows a count of all paper sizes that have passed through the
product; lists whether they were simplex or duplex, and reports
the page count.
File Directory Page Shows the le name and folder name for les that are stored in
the product memory.
Current Settings Page Shows the current settings for each option in the Administration
menu.
Other Pages PCL Font List Prints the available PCL fonts.
PS Font List Prints the available PS fonts.
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Use the HP Embedded Web Server
Use the HP Embedded Web Server to view product status, congure product network settings, and manage
printing functions from your computer instead of from the product control panel. The following are examples of
what you can do using the HP Embedded Web Server:
●
View product status information.
●
Determine the remaining life for all supplies and order new ones.
●
View and change tray congurations.
●
View and change the product control-panel menu conguration.
●
View and print internal pages.
●
Receive notication of product and supplies events.
●
View and change network conguration.
To use the HP Embedded Web Server, you must have Microsoft Internet Explorer 5.01 or later or Netscape 6.2 or
later for Windows, Mac OS, and Linux (Netscape only). Netscape Navigator 4.7 is required for HP-UX 10 and HP-
UX 11. The HP Embedded Web Server works when the product is connected to an IP-based network. The
HP Embedded Web Server does not support IPX-based product connections. You do not have to have Internet
access to open and use the HP Embedded Web Server.
When the product is connected to the network, the HP Embedded Web Server is automatically available.
Open the HP Embedded Web Server by using a network connection
1. Identify the product IP address or host name, which is listed on the product conguration page. Follow
these steps to print the product conguration page:
a. At the product control panel, press the Home button.
b. Open the following menus:
–
Administration
–
Reports
–
Conguration/Status Pages
–
Conguration Page
c. Press the OK button.
d. Find the IP address or host name on the Jetdirect page.
2. In a supported Web browser on your computer, type the product IP address or host name in the
address/URL eld.
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HP Embedded Web Server features
Information tab
Table 9-1 HP Embedded Web Server Information tab
Menu Description
Device Status Shows the product status and shows the estimated life remaining of HP supplies. The page
also shows the type and size of paper set for each tray. To change the default settings, click
the Change Settings link.
Job Log Shows a summary of all jobs the product has processed.
Conguration Page Shows the information found on the conguration page.
Supplies Status Page Shows the status of the supplies for the product.
Event Log Page Shows a list of all product events and errors. Use the HP Instant Support link (in the Other
Links area on all HP Embedded Web Server pages) to connect to a set of dynamic Web
pages that help you solve problems. These pages also show additional services available
for the product.
Usage Page Shows a summary of the number of pages the product has printed, grouped by size, type,
and paper print path.
Device Information Shows the product network name, address, and model information. To customize these
entries, click the Device Information menu on the General tab.
Print Upload a print-ready le from your computer to print. The product uses the default print
settings to print the le.
Printable Reports and Pages Lists the internal reports and pages for the product. Select one or more items to print or
view.
General tab
Table
9-2 HP Embedded Web Server General tab
Menu Description
Control Panel Administration Menu Shows the menu structure of the Administration menu on the control panel.
NOTE: You can congure settings on this screen, but the HP Embedded Web Server
provides more advanced conguration options than are available through the
Administration menu.
Alerts Set up e-mail alerts for various product and supplies events.
AutoSend Congure the product to send automated e-mails regarding product conguration and
supplies to specic e-mail addresses.
Control Panel Snapshot Shows an image of the current screen on the control-panel display.
Edit Other Links Add or customize a link to another Web site. This link appears in the Other Links area on all
HP Embedded Web Server pages.
Ordering Information Enter information about ordering replacement print cartridges. This information appears on
the supplies status page.
Device Information Name the product and assign an asset number to it. Enter the name of the primary contact
who will receive information about the product.
Language Set the language in which to display the HP Embedded Web Server information.
148 Chapter 9 Manage and maintain ENWW
Table 9-2 HP Embedded Web Server General tab (continued)
Menu Description
Date and Time Set the date and time or synchronize with a network time server.
Sleep Schedule Set or edit a wake time, sleep time, and sleep delay for the product. You can set a dierent
schedule for each day of the week and for holidays.
Backup and Restore Create a backup le that contains product and user data. If necessary, you can use this le
to restore data to the product.
Restore Factory Settings Restore product settings to the factory defaults.
Solution Installer Install third-party software programs that can enhance the product functionality.
Firmware upgrade Download and install product rmware upgrade les.
Statistics Services Provides connection information about third-party job-statistics services.
Print tab
Table 9-3 Print tab
Menu Description
Retrieve from USB Setup Enable or disable the Retrieve Job from USB menu on the control panel.
Manage Stored Jobs Enable or disable the ability to store jobs in the product memory, and congure job-storage
options.
Adjust Paper Types Adjust the print mode for each type of paper that the product supports.
General Print Settings Establish default settings for print jobs.
Manage Trays View or change paper type and size settings for each tray, and adjust general settings for
all trays.
Troubleshooting tab
Table
9-4 HP Embedded Web Server Troubleshooting tab
Menu Description
Reports and Tests Print a variety of reports to help you solve problems with the product.
Calibrations Select an option to calibrate the product immediately.
Firmware upgrade Download and install product rmware upgrade les.
Restore Factory Settings Restore product settings to factory defaults.
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Security tab
Table 9-5 HP Embedded Web Server Security tab
Menu Description
General Security Congure an administrator password so you can restrict access to certain features on the
product.
Enable or disable the walk-up USB printing port on the control panel or the USB
connectivity port on the formatter for printing directly from a computer.
Access Control Congure access to product functions for specic individuals or groups. Also select the
method by which individuals sign in to the product.
Protect Stored Data Congure and manage the internal hard drive for the product. This product includes an
encrypted hard drive for maximum security.
Congure settings for jobs that are stored on the product hard drive.
Certicate Management Install and manage security certicates for access to the product and the network.
HP Web Services tab
Use the HP Web Services tab to congure and enable HP Web Services for this product. You must enable HP Web
Services to use the HP ePrint feature.
Networking tab
Use the Networking tab to change network settings for the product when it is connected to an IP-based network.
This tab does not appear if the product is connected to other types of networks.
Other Links list
NOTE: You can congure which items appear in the Other Links list by using the Edit Other Links menu on the
General tab. The following items are the default links.
Table 9-6 HP Embedded Web Server Other Links list
Menu Description
Product Support Connects to the support site for the product, from which you can search for help regarding
various topics.
HP Instant Support Connects you to the HP Web site to help you nd solutions to product problems.
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Use HP Web Jetadmin software
HP Web Jetadmin is an award-winning, industry-leading tool for eiciently managing a wide variety of networked
HP devices, including printers, multifunction products, and digital senders. This single solution allows you to
remotely install, monitor, maintain, troubleshoot, and secure your printing and imaging environment —
ultimately increasing business productivity by helping you save time, control costs, and protect your investment.
HP Web Jetadmin updates are periodically made available to provide support for specic product features. Visit
www.hp.com/go/webjetadmin and click the Self Help and Documentation link to learn more about updates.
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Product security features
Security statements
The product supports security standards and recommended protocols that help you keep the product secure,
protect critical information on your network, and simplify the way you monitor and maintain the product.
For in-depth information about HP's secure imaging and printing solutions, visit www.hp.com/go/secureprinting.
The site provides links to white papers and FAQ documents about security features.
IP Security
IP Security (IPsec) is a set of protocols that control IP-based network traic to and from the product. IPsec
provides host-to-host authentication, data integrity, and encryption of network communications.
For products that are connected to the network and have an HP Jetdirect print server, you can congure IPsec by
using the Networking tab in the HP Embedded Web Server.
Secure the HP Embedded Web Server
Assign an administrator password for access to the product and the HP Embedded Web Server so that
unauthorized users cannot change the product settings.
1. Open the HP Embedded Web Server by entering the product IP address into the address line of a Web
browser.
2. Click the Security tab.
3. Open the General Security menu.
4. In the Username eld, type the name to associate with the password.
5. Type the password in the New Password box, and type it again in the Verify password box.
NOTE: If you are changing an existing password, you must rst type the existing password in the Old
Password eld.
6. Click the Apply button. Make note of the password and store it in a safe place.
Encryption support: HP Encrypted High Performance Hard Disks (xh models only)
This product includes an encrypted hard disk. This hard disk provides hardware-based encryption so you can
securely store sensitive print, copy, and scan data without impacting product performance. This hard disk uses
the latest Advanced Encryption Standard (AES) and has versatile time-saving features and robust functionality.
Use the Security menu in the HP Embedded Web Server to congure the disk.
For more information about the encrypted hard disk, see the HP High-Performance Secure Hard Disk Setup Guide.
1. Go to www.hp.com/support.
2. Type Secure Hard Disk into the search box and click the >> button.
3. Click the HP Secure High Performance Hard Disk Drive link.
4. Click the Manuals link.
152 Chapter 9 Manage and maintain ENWW
Secure stored jobs
You can protect jobs that are stored on the product by assigning a PIN to them. Anyone who tries to print these
protected jobs must rst enter the PIN at the product control panel.
Lock the control panel menus
You can lock various features on the control panel by using the HP Embedded Web Server.
1. Open the HP Embedded Web Server by entering the product IP address into the address line of a Web
browser.
2. Click the the Security tab.
3. Open the Access Control menu.
4. In the Sign In and Permission Policies area, select which types of users have permission for each of the
features.
5. Click the Apply button.
Lock the formatter
The formatter area, on the back of the product, has a slot that you can use to attach a security cable. Locking the
formatter prevents someone from removing valuable components from it.
ENWW Product security features 153
Economy settings
Print with EconoMode
This product has an EconoMode option for printing drafts of documents. Using EconoMode can use less toner
and decrease the cost per page. However, using EconoMode can also reduce print quality.
HP does not recommend the full-time use of EconoMode. If EconoMode is used full-time, the toner supply might
outlast the mechanical parts in the print cartridge. If print quality begins to degrade and is no longer acceptable,
consider replacing the print cartridge.
NOTE: This feature is available with the PCL 6 printer driver for Windows. If you are not using that driver, you
can enable the feature by using the HP Embedded Web Server.
1. On the File menu in the software program, click Print.
2. Select the product, and then click the Properties or Preferences button.
3. Click the Paper/Quality tab.
4. Click the EconoMode check box.
Powersave modes
Disable or enable sleep mode
1. At the product control panel, press the Home button.
2. Open each of the following menus:
a. Administration
b. General Settings
c. Energy Settings
d. Sleep Timer Settings
e. Sleep/Auto O Timer
3. Select one of the following options:
●
Enabled
●
Disabled
Set the sleep timer
Use the sleep timer feature to cause the product to enter sleep mode automatically after a predened period of
inactivity.
1. At the product control panel, press the Home button.
2. Open each of the following menus:
a. Administration
b. General Settings
154 Chapter 9 Manage and maintain ENWW
c. Energy Settings
d. Sleep Timer Settings
e. Sleep/Auto O After
3. Select the appropriate time period, and then press the OK button.
NOTE: The default value is 30 minutes.
Set the sleep schedule
Use the sleep schedule feature to reduce power consumption when the product is inactive. You can schedule
specic times of the day at which the product enters sleep mode or wakes from sleep mode. You can customize
this schedule for each day of the week. To set up a sleep schedule, use the HP Embedded Web Server.
1. Open the HP Embedded Web Server by entering the product IP address into the address line of a Web
browser.
2. Click the General tab.
3. Click the Date and Time link, and then set the current date and time.
4. Click the Apply button.
5. Click the Sleep Schedule link, and then click the Add button to open the sleep schedule settings.
6. Congure the sleep schedule settings.
7. Click the Apply button.
ENWW Economy settings 155
Install memory and internal USB devices
Overview
The formatter has the following open slots and ports for expanding the product's capabilities:
●
One dual inline memory module (DIMM) slot for upgrading the product with more memory
●
Two internal USB ports for adding fonts, languages, and other third-party solutions
To nd out how much memory is installed in the product or to nd out what is installed in the USB ports, print a
conguration page.
Install memory
You might want to add more memory to the product if you often print complex graphics, print PostScript (PS)
documents, or use many downloaded fonts. Added memory also gives you more exibility in supporting job-
storage features, such as quick copying.
NOTE: Single inline memory modules (SIMMs) used in previous HP LaserJet products are not compatible with
the product.
Install product memory
This product has one DIMM slot.
CAUTION: Static electricity can damage electronic components. When handling DIMMs, either wear an antistatic
wrist strap or frequently touch the surface of the DIMM antistatic package, then touch bare metal on the product.
1. Print a conguration page to nd out how much memory is installed in the product before adding more
memory.
a. At the product control panel, press the Home button.
b. Open the following menus:
●
Administration
●
Reports
●
Conguration/Status Pages
●
Conguration Page
2. After the conguration page has printed, turn the product o.
3. Disconnect the power cord and interface cable.
4. Remove the right-side panel by sliding it towards the rear of the product to unlatch it.
5. Open the access door by pulling on the metal tab.
156 Chapter 9 Manage and maintain ENWW
6. Remove the DIMM from the antistatic package.
CAUTION: To reduce the possibility of damage caused by static electricity, always wear an electrostatic
discharge (ESD) wrist strap or touch the surface of the antistatic package before handling DIMMs.
7. Hold the DIMM by the edges, and align the notches on the DIMM with the DIMM slot. (Check that the locks
on each side of the DIMM slot are open.)
8. Press the DIMM straight into the slot, and press rmly. Make sure the locks on each side of the DIMM snap
into place.
9. Close the access door, and press rmly until it snaps into place.
10. Reinstall the right-side panel. Align the tabs on the panel with the slots in the product, and push the panel
toward the front of the product until it latches into place.
11. Reconnect the interface cable and the power cord.
12. Turn the product on.
Enable memory
Windows XP, Windows Server 2003,
Windows Server 2008, and Windows Vista
1. Click Start.
2. Click Settings.
3. Click Printers and Faxes (using the default Start menu view) or click Printers (using the
Classic Start menu view).
4. Right-click the product driver icon, and then select Properties.
5. Click the Device Settings tab.
6. Expand the area for Installable Options.
7. Next to Automatic Conguration, select Update Now.
8. Click OK.
NOTE: If the memory is not updated correctly after using the Update Now option, you can
manually select the total amount of memory installed in the product in the Installable
Options area.
The Update Now option overwrites any existing product conguration settings.
ENWW Install memory and internal USB devices 157
Windows 7 1. Click Start.
2. Click Devices and Printers.
3. Right-click the product driver icon, and then select Printer properties.
4. Click the Device Settings tab.
5. Expand the area for Installable Options.
6. Next to Automatic Conguration, select Update Now.
7. Click OK.
NOTE: If the memory is not updated correctly after using the Update Now option, you can
manually select the total amount of memory installed in the product in the Installable
Options area.
The Update Now option overwrites any existing product conguration settings.
Mac OS X 10.5 and 10.6 1. From the Apple menu , click the System Preferences menu and then click the Print &
Fax icon.
2. Select the product in the left side of the window.
3. Click the Options & Supplies button.
4. Click the Driver tab.
5. Congure the installed options.
Check DIMM installation
After installing the DIMM, make sure that the installation was successful.
1. Turn the product on. Check that the Ready light is illuminated after the product has gone through the
startup sequence. If an error message appears, a DIMM might have been incorrectly installed.
2. Print a conguration page.
3. Check the memory section on the conguration page and compare it to the conguration page that was
printed before the memory installation. If the amount of memory has not increased, the DIMM might not be
installed correctly, or the DIMM might be defective. Repeat the installation procedure. If necessary, install a
dierent DIMM.
NOTE: If you installed a product language (personality), check the "Installed Personalities and Options" section
on the conguration page. This area should list the new product language.
Memory allocation
Utilities or jobs that you download to the product sometimes include resources (for example, fonts, macros, or
patterns). Resources that are internally marked as permanent remain in the product memory until you turn the
product o.
Use the following guidelines if you use the page description language (PDL) ability to mark resources as
permanent. For technical details, see an appropriate PDL reference for PCL or PS.
158 Chapter 9 Manage and maintain ENWW
●
Mark resources as permanent only when it is absolutely necessary that they remain in memory while the
product is turned on.
●
Send permanent resources to the product only at the beginning of a print job and not while the product is
printing.
NOTE: Overusing permanent resources or downloading them while the product is printing might aect product
performance or the ability to print complex pages.
ENWW Install memory and internal USB devices 159
Install internal USB devices
The product has two internal USB ports.
1. Turn the product o.
2. Disconnect the power cord and interface cable.
3. Remove the right-side panel by sliding it towards the rear of the product to unlatch it.
4. Open the access door by pulling on the metal tab.
5. Locate the USB ports near the bottom of the formatter board. Insert the USB device into one of the ports.
CAUTION: To prevent static electricity from damaging the formatter board, hold the metal access door
with one hand while you insert the USB device with the other hand. If you move away from the product
during this procedure, be sure to touch the metal access door to discharge electricity before continuing.
6. Close the access door, and press rmly until it snaps into place.
7. Reinstall the right-side panel. Align the tabs on the panel with the slots in the product, and push the panel
toward the front of the product until it latches into place.
8. Reconnect the interface cable and the power cord.
9. Turn the product on.
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Clean the product
To clean the product exterior, use a soft, water-moistened cloth.
Clean the paper path
1. At the product control panel, press the Home button.
2. Open the following menus:
●
Device Maintenance
●
Calibrate/Cleaning
3. Select the Print Cleaning Page item, and press the OK button to print the page.
4. The cleaning process can take several minutes. When it is nished, discard the printed page.
Product updates
HP regularly updates features that are available in the product rmware. To take advantage of the most current
features, update the product rmware. To download the most recent rmware upgrade, go to www.hp.com/go/
lj600Series_rmware.
ENWW Clean the product 161
162 Chapter 9 Manage and maintain ENWW
10 Solve problems
●
Self help
●
Solve problems checklist
●
Restore factory settings
●
Interpret control-panel messages
●
Paper feeds incorrectly or becomes jammed
●
Clear jams
●
Improve print quality
●
The product does not print or it prints slowly
●
Solve walk-up USB printing problems
●
Solve connectivity problems
●
Solve product software problems with Windows
●
Solve product software problems with Mac
ENWW 163
Self help
In addition to the information in this guide, other sources are available that provide helpful information.
Quick Reference Topics Several Quick Reference Topics for this product are available at this Web site: www.hp.com/
support/lj600Series
You can print these topics and keep them near the product. They are a handy reference for
procedures that you perform frequently.
Control panel help The control panel has built-in help that guides you through several tasks, such as replacing
print cartridges and clearing jams. To open the Help system, press the Help button .
164 Chapter 10 Solve problems ENWW
Solve problems checklist
Follow these steps when trying to solve a problem with the product.
1. Make sure the product Ready light is on. If no lights are on, complete these steps:
a. Check the power-cable connections.
b. Check that the power is turned on.
c. Make sure that the line voltage is correct for the product power conguration. (See the label that is on
the back of the product for voltage requirements.) If you are using a power strip and its voltage is not
within
specications, plug the product directly into the wall. If it is already plugged into the wall, try a
dierent outlet.
d. If none of these measures restores power, contact HP Customer Care.
2. Check the cabling.
a. Check the cable connection between the product and the computer or network port. Make sure that
the connection is secure.
b. Make sure that the cable itself is not faulty by using a dierent cable, if possible.
c. Check the network connection.
3. The control panel should indicate ready status. If an error message appears, resolve the error.
4. Ensure that the paper that you are using meets specications.
5. Print a conguration page. If the product is connected to a network, an HP Jetdirect page also prints.
a. At the product control panel, press the Home button.
b. Open the following menus:
–
Administration
–
Reports
–
Conguration/Status Pages
–
Conguration Page
c. Press the OK button.
If the pages do not print, check that at least one tray contains paper.
If the page jams in the product, follow the instructions on the control panel to clear the jam.
6. If the conguration page prints, check the following items:
a. If the page does not print correctly, the problem is with the product hardware. Contact HP Customer
Care.
b. If the page prints correctly, then the product hardware is working. The problem is with the computer
you are using, with the printer driver, or with the program.
ENWW Solve problems checklist 165
7. Select one of the following options:
Windows: Click Start, click Settings, and then click Printers or Printers and Faxes. Double-click the name of
the product.
-or-
Mac OS X: Open the Printer Setup Utility or the Print & Fax list, and double-click the line for the product.
8. Verify that you have installed the printer driver for this product. Check the program to make sure that you
are using the printer driver for this product. The printer driver is on the CD that came with the product. You
can also download the printer driver from this Web site:
www.hp.com/support/lj600Series.
9. Print a short document from a dierent program that has worked in the past. If this solution works, then
the problem is with the program you are using. If this solution does not work (the document does not
print), complete these steps:
a. Try printing the job from another computer that has the product software installed.
b. If you connected the product to the network, connect the product directly to a computer with a USB
cable. Redirect the product to the correct port, or reinstall the software, selecting the new connection
type that you are using.
Factors that aect product performance
Several factors aect the time it takes to print a job:
●
Maximum product speed, measured in pages per minute (ppm)
●
The use of special paper (such as transparencies, heavy paper, and custom-size paper)
●
Product processing and download time
●
The complexity and size of graphics
●
The speed of the computer you are using
●
The USB connection
●
The product I/O conguration
●
The network operating system and conguration (if applicable)
●
The printer driver that you are using
166 Chapter 10 Solve problems ENWW
Restore factory settings
1. At the product control panel, press the Home button.
2. Open the following menus:
●
Administration
●
General Settings
●
Restore Factory Settings
3. Press the OK button.
ENWW Restore factory settings 167
Interpret control-panel messages
Control-panel message types
Four types of control-panel messages can indicate the status of or problems with the product.
Message type Description
Status messages Status messages reect the current state of the product. They inform you of normal product operation and
require no interaction to clear them. They change as the state of the product changes. Whenever the product
is ready, not busy, and has no pending warning messages, the Ready status message appears if the product is
online.
Warning messages Warning messages inform you of data and print errors. These messages typically alternate with the Ready or
status messages and remain until you press the OK button. Some warning messages are clearable. If the
Clearable Warnings menu in the Display Settings menu is set to the Job option , the next print job clears these
messages.
Error messages Error messages communicate that some action must be performed, such as adding paper or clearing a jam.
Some error messages are auto-continuable. If the Continuable Events menu in the Display Settings menu is
set to the Auto-Continue option, the product continues normal operation after an auto-continuable error
message appears for 10 seconds.
NOTE: Pressing any button during the 10-second auto-continuable error message overrides the auto-
continue feature, and the button function takes precedence. For example, pressing the Stop button pauses
printing and oers the option to cancel the print job.
Critical-error messages Critical error messages inform you of a product failure. You can clear some of these messages by turning the
product o and then on. These messages are not aected by the Auto-Continue setting. If a critical error
persists, service is required.
Control-panel messages
The product provides robust control panel messaging. When a message appears on the control panel, follow the
on-screen instructions to resolve the issue. If the product displays an “Error” or “Attention” message, and no
steps are shown to resolve the issue, turn the product o then on. Contact HP support if you continue to
experience issues with the product.
For additional information on a variety of topics, press the Help button.
168 Chapter 10 Solve problems ENWW
Paper feeds incorrectly or becomes jammed
●
The product does not pick up paper
●
The product picks up multiple sheets of paper
●
Prevent paper jams
The product does not pick up paper
If the product does not pick up paper from the tray, try these solutions.
1. Open the product and remove any jammed sheets of paper.
2. Load the tray with the correct size of paper for your job.
3. Make sure the paper guides in the tray are adjusted correctly for the size of paper. Adjust the guides to the
appropriate indentation in the tray.
4. Check the product control panel to see if the product is waiting for you to acknowledge a prompt to feed
the paper manually. Load paper, and continue.
The product picks up multiple sheets of paper
If the product picks up multiple sheets of paper from the tray, try these solutions.
1. Remove the stack of paper from the tray and ex it, rotate it 180 degrees, and ip it over. Do not fan the
paper. Return the stack of paper to the tray.
2. Use only paper that meets HP specications for this product.
3. Use paper that is not wrinkled, folded, or damaged. If necessary, use paper from a dierent package.
4. Make sure the tray is not overlled. If it is, remove the entire stack of paper from the tray, straighten the
stack, and then return some of the paper to the tray.
5. Make sure the paper guides in the tray are adjusted correctly for the size of paper. Adjust the guides so they
are touching the paper stack without bending it.
Prevent paper jams
To reduce the number of paper jams, try these solutions.
1. Use only paper that meets HP specications for this product.
2. Use paper that is not wrinkled, folded, or damaged. If necessary, use paper from a dierent package.
3. Use paper that has not previously been printed or copied on.
4. Make sure the tray is not overlled. If it is, remove the entire stack of paper from the tray, straighten the
stack, and then return some of the paper to the tray.
5. Make sure the paper guides in the tray are adjusted correctly for the size of paper. Adjust the guides so they
are touching the paper stack without bending it.
6. Make sure that the tray is fully inserted in the product.
7. If you are printing on heavy, embossed, or perforated paper, use the manual feed feature and feed sheets
one at a time.
ENWW Paper feeds incorrectly or becomes jammed 169
Clear jams
Jam locations
If a jam message appears on the control-panel display, look for jammed paper or other print media in the
locations that are indicated in the following illustration. Then follow the procedure for clearing the jam. You might
need to look for paper in other locations than those that are indicated in the jam message. If the location of the
jam is not obvious, look rst in the top-cover area underneath the print cartridge.
When clearing jams, be very careful not to tear jammed paper. If a small piece of paper is left in the product, it
could cause additional jams.
1 Top-cover and print-cartridge areas
2 Optional envelope feeder
3 Tray areas (Tray 1, Tray 2, and optional trays)
4 Optional duplexer
5 Fuser area
6 Output areas (top bin; rear bin; and optional stacker, stapler/stacker, or 5-bin mailbox)
NOTE: Loose toner might remain in the product after a jam and cause temporary print-quality problems. These
problems should clear up within a few pages.
Clear jams from the output areas
Use these procedures to clear jams that occur in the rear output bin or in the optional stacker, stapler/stacker, or
5-bin mailbox.
Clear jams from the rear output bin
1. Open the rear output bin.
NOTE: If most of the paper is still inside the
product, it might be easier to remove it through the
top-cover area.
170 Chapter 10 Solve problems ENWW
2. Grasp both sides of the paper, and slowly pull the
paper out of the product. Loose toner might be on
the sheet. Be careful not to spill it on yourself or
into the product.
NOTE: If the jammed paper is diicult to remove,
try opening the top cover all the way to release
pressure on the paper. If the sheet has torn, or if
you still cannot remove it, clear the jam from the
fuser area.
3. Close the rear output bin.
4. If a jam message persists, a sheet is still jammed in
the product. Look for the jam in another location.
Clear jams from the optional stacker or stapler/stacker
Paper jams can occur in the optional stacker or the optional stapler/stacker. Staple jams can occur only in the
optional stapler/stacker.
Clear paper jams from the optional stacker or stapler/stacker
1. At the back of the product, open the door on the
stacker or stapler/stacker, and open the rear output
bin.
ENWW Clear jams 171
2. Carefully remove any jammed paper.
3. Close the door on the stacker or stapler/stacker,
and close the rear output bin.
4. If a jam message persists, a sheet is still jammed.
Look for it in another location. Check the front of
the accessory and carefully remove any jammed
paper.
NOTE: The output bin must be pushed down into
the lowest position for printing to continue.
Clear staple jams from the optional stapler/stacker
The stapler needs to reload after clearing a staple jam, so the rst few documents might not be stapled. If a print
job is sent and the stapler is jammed or is out of staples, the job will still print as long as the path to the stacker
bin is not blocked.
1. On the right side of the stapler/stacker, turn the
stapler unit toward the front of the product until
the unit clicks into the open position. Pull outward
on the blue staple cartridge to remove it.
172 Chapter 10 Solve problems ENWW
2. Rotate the green cover on the end of the staple
cartridge upward, and remove the jammed staple.
3. Insert the staple cartridge into the stapler unit, and
rotate the stapler unit toward the rear of the
product until the unit snaps into place.
Clear jams from the optional 5-bin mailbox
1. Remove any paper that is in the output bins.
ENWW Clear jams 173
2. On the back of the 5-bin mailbox, open the jam-
access door.
3. If the paper is jammed at the top of the 5-bin
mailbox, pull it straight down to remove it.
4. If the paper is jammed at the bottom of the 5-bin
mailbox, open the rear output bin, and then pull
straight up on the paper to remove it.
5. Close the jam-access door and the rear output bin.
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Clear jams from the fuser area
Use this procedure only in these situations:
●
Paper has jammed inside the fuser and cannot be removed from the top-cover area or the rear-output
area.
●
A sheet of paper has torn while you were trying to clear a jam from the fuser.
1. Turn the product o.
2. Rotate the product so the rear is facing you. If an
optional duplexer is installed, lift it and pull it
straight out. Set it aside.
3. Disconnect the power cord.
WARNING! The fuser is very hot. To avoid minor
burns, allow the fuser to cool before removing it
from the product.
ENWW Clear jams 175
4. Open the rear output bin.
5. Remove the rear output bin. Place your nger near
the left-side hinge, and push rmly to the right
until the hinge-pin clears the hole inside the
product. Rotate the output bin outward to remove
it.
6. If paper is visible, remove it.
If paper is not visible, push up on the two blue
levers on the sides of the fuser, and pull the fuser
straight out.
7. Remove the jammed paper. If necessary, lift the
black plastic guide that is located on the top of the
fuser to gain access to the jammed sheet.
CAUTION: Do not use a sharp or metal object to
clear paper from the fuser area. You might damage
the fuser.
176 Chapter 10 Solve problems ENWW
8. Push the fuser rmly into the product until the blue
levers on both sides click into place.
9. Reinstall the rear output bin. Insert the right hinge-
pin into the hole inside the product. Push inward on
the left hinge, and slide it into the hole inside the
product. Close the rear output bin.
10. Plug the power cord into the product.
11. Replace the optional duplexer, if it was removed.
ENWW Clear jams 177
12. Turn the product on.
13. If a jam message persists, a sheet is still jammed in
the product. Look for the jam in another location.
Clear jams from the optional duplexer
1. Lift the optional duplexer up and then pull it out to
remove it.
2. Remove any paper that is on top of Tray 2. (You
might need to reach inside the product.)
178 Chapter 10 Solve problems ENWW
3. Slowly pull any paper out of the optional duplexer.
4. Insert the optional duplexer into the product.
5. If a jam message persists, a sheet is still jammed in
the product. Look for the jam in another location.
ENWW Clear jams 179
Clear jams from the trays
Use these procedures to clear jams from the trays.
Clear jams from Tray 1
1. Slowly pull the jammed paper out of the product.
Clear jams from Tray 2 or an optional 500-sheet tray
1. Slide the tray out of the product, lift it slightly, and
remove any damaged paper from the tray.
2. If the edge of the jammed paper is visible in the
feed area, slowly pull the paper down and out of
the product. (Do not pull the paper straight out, or
it will tear.) If the paper is not visible, look in the
next tray or in the top-cover area.
180 Chapter 10 Solve problems ENWW
3. Make sure that the paper is at in the tray at all
four corners and below the maximum-height
indicators.
4. Slide the tray into the product.
5. Press the OK button to clear the jam message.
6. If a jam message persists, a sheet is still jammed in
the product. Look for the jam in another location.
Clear jams from the optional 1,500-sheet tray
1. Open the front door of the tray.
ENWW Clear jams 181
2. If the edge of the jammed paper is visible in the
feed area, slowly pull the paper down and out of
the product. (Do not pull the paper straight out, or
it will tear.) If the paper is not visible, look in the
top-cover area.
3. Make sure that the paper does not exceed the ll
marks on the paper guides, and that the front edge
of the stack is aligned with the arrows.
4. Close the front door of the tray.
5. Press the OK button to clear the jam message.
6. If a jam message persists, a sheet is still jammed in
the product. Look for the jam in another location.
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Clear jams from the optional envelope feeder
This procedure applies only to jams that occur when you are using an optional envelope feeder.
1. Remove any envelopes that are loaded in the
optional envelope feeder. Lower the envelope
weight and lift the tray extension up, to the closed
position.
2. Grasp both sides of the optional envelope feeder
and carefully pull it out of the product.
3. Slowly remove any jammed envelopes from the
optional envelope feeder.
4. Slowly remove any jammed envelopes from the
product.
ENWW Clear jams 183
5. Reinstall the envelope feeder.
6. Press the OK button to clear the jam message.
7. If a jam message persists, an envelope is still
jammed in the product. Look for the jam in another
location.
8. Replace the envelopes, making sure that you push
the bottom envelopes in slightly further than the
top envelopes.
Clear jams from the top-cover and print-cartridge areas
1. Open the top cover.
2. Remove the print cartridge.
CAUTION: To prevent damage to the print
cartridge, do not expose it to light for more than a
few minutes. Cover the print cartridge with a sheet
of paper while it is outside of the product.
184 Chapter 10 Solve problems ENWW
3. Use the green handle to lift the paper-access plate.
Slowly pull the jammed paper out of the product.
Do not tear the paper. If paper is diicult to
remove, try clearing it from the tray area.
4. Open Tray 1 and remove the envelope accessory
cover. If paper is present, remove it.
5. Rotate the paper guide to check for additional
jammed paper underneath. If jammed paper is
present, remove it.
6. Replace the envelope accessory cover and close
Tray 1.
ENWW Clear jams 185
7. Reinstall the print cartridge and close the top
cover.
8. If a jam message persists, jammed paper is still in
the product. Look for the jam in another location.
Change jam recovery
This product provides a jam recovery feature that reprints jammed pages. The following options are available:
●
Auto — The product attempts to reprint jammed pages when suicient memory is available. This is the
default setting.
●
O — The product does not attempt to reprint jammed pages. Because no memory is used to store the
most recent pages, performance is optimal.
NOTE: When using this option, if the product runs out of paper and the job is being printed on both sides,
some pages can be lost.
●
On — The product always reprints jammed pages. Additional memory is allocated to store the last few
pages printed. This might cause overall performance to suer.
1. At the product control panel, press the Home button.
2. Open the following menus:
●
Administration
●
General Settings
●
Jam Recovery
3. Select the appropriate setting, and then press the OK button.
186 Chapter 10 Solve problems ENWW
Improve print quality
You can prevent most print-quality problems by following these guidelines.
●
Use the correct paper type setting in the printer driver.
●
Use paper that meets HP specications for this product.
●
Clean the product as necessary.
●
Replace print cartridges when they are reaching the end of their estimated life and print quality is no longer
acceptable.
●
Use the printer driver that best meets your printing needs.
Select a paper type
1. Open the printer driver, click the Properties or Preferences button, and then click the Paper/Quality tab.
2. Select a type from the Type is drop-down list.
3. Click the OK button.
Use paper that meets HP specications
Use dierent paper if you are having any of the following problems:
●
The printing is too light or seems faded in areas.
●
Specks of toner are on the printed pages.
●
Toner is smearing on the printed pages.
●
Printed characters seem misformed.
●
Printed pages are curled.
Always use a paper type and weight that this product supports. In addition, follow these guidelines when
selecting paper:
●
Use paper that is of good quality and free of cuts, nicks, tears, spots, loose particles, dust, wrinkles, voids,
staples, and curled or bent edges.
●
Use paper that has not been previously printed on.
●
Use paper that is designed for use in laser printers. Do not use paper that is designed only for use in Inkjet
printers.
●
Use paper that is not too rough. Using smoother paper generally results in better print quality.
Print a cleaning page
Print a cleaning page to remove dust and excess toner from the paper path if you are having any of the following
problems:
ENWW Improve print quality 187
●
Specks of toner are on the printed pages.
●
Toner is smearing on the printed pages.
●
Repeated marks occur on the printed pages.
Use the following procedure to print a cleaning page.
1. At the product control panel, press the Home button.
2. Open the following menus:
●
Device Maintenance
●
Calibrate/Cleaning
3. Select the Print Cleaning Page item, and press the OK button to print the page.
4. The cleaning process can take several minutes. When it is nished, discard the printed page.
Check the print cartridge
Check the print cartridge, and replace it if necessary, if you are having any of the following problems:
●
The printing is too light or seems faded in areas.
●
Printed pages have small unprinted areas.
●
Printed pages have streaks or bands.
NOTE: If you are using a draft or EconoMode print setting, the printing might appear light.
If you determine that you need to replace a print cartridge, print the supplies status page to nd the part number
for the correct genuine HP print cartridge.
Type of print cartridge Steps to resolve the problem
Relled or remanufactured print cartridge HP cannot recommend the use of non-HP supplies, either new or remanufactured. Because
they are not HP products, HP cannot inuence their design or control their quality. If you are
using a relled or remanufactured print cartridge and are not satised with the print quality,
replace the cartridge with a genuine HP cartridge.
Genuine HP print cartridge 1. The product control panel or the supplies status page indicates Very Low status when
the cartridge has reached the end of its designated life. Replace the print cartridge if
print quality is no longer acceptable.
2. Visually inspect the print cartridge for damage. See the instructions that follow.
Replace the print cartridge if necessary.
3. If printed pages have marks that repeat several times at the same distance apart,
print a cleaning page. If this does not solve the problem, use the repeating defects
information in this document to identify the cause of the problem.
188 Chapter 10 Solve problems ENWW
Use the printer driver that best meets your printing needs
You might need to use a dierent printer driver if the printed page has unexpected lines in graphics, missing text,
missing graphics, incorrect formatting, or substituted fonts.
HP PCL 6 driver
●
Provided as the default driver. This driver is automatically installed unless you select a
dierent one.
●
Recommended for all Windows environments
●
Provides the overall best speed, print quality, and product-feature support for most
users
●
Developed to align with the Windows Graphic Device Interface (GDI) for the best speed
in Windows environments
●
Might not be fully compatible with third-party and custom software programs that are
based on PCL 5
HP UPD PS driver
●
Recommended for printing with Adobe
®
software programs or with other highly
graphics-intensive software programs
●
Provides support for printing from postscript emulation needs, or for postscript ash
font support
HP UPD PCL 5
●
Recommended for general oice printing in Windows environments
●
Compatible with previous PCL versions and older HP LaserJet products
●
The best choice for printing from third-party or custom software programs
●
The best choice when operating with mixed environments, which require the product
to be set to PCL 5 (UNIX, Linux, mainframe)
●
Designed for use in corporate Windows environments to provide a single driver for
use with multiple printer models
●
Preferred when printing to multiple printer models from a mobile Windows computer
HP UPD PCL 6
●
Recommended for printing in all Windows environments
●
Provides the overall best speed, print quality, and printer feature support for most
users
●
Developed to align with Windows Graphic Device Interface (GDI) for best speed in
Windows environments
●
Might not be fully compatible with third-party and custom software programs that are
based on PCL 5
Download additional printer drivers from this Web site: www.hp.com/go/lj600Series_software.
ENWW Improve print quality 189
The product does not print or it prints slowly
The product does not print
If the product does not print at all, try the following solutions.
1. Make sure the product is turned on and that the control panel indicates it is ready.
–
If the control panel does not indicate the product is ready, turn the product o and then on again.
–
If the control panel indicates the product is ready, try sending the job again.
2. If the control panel indicates the product has an error, resolve the error and then try sending the job again.
3. Make sure the cables are all connected correctly. If the product is connected to a network, check the
following items:
–
Check the light next to the network connection on the product. If the network is active, the light is
green.
–
Make sure that you are using a network cable and not a phone cord to connect to the network.
–
Make sure the network router, hub, or switch is turned on and that it is working correctly.
4. Install the HP software from the CD that came with the product. Using generic printer drivers can cause
delays clearing jobs from the print queue.
5. From the list of printers on your computer, right-click the name of this product, click Properties, and open
the Ports tab.
–
If you are using a network cable to connect to the network, make sure the printer name listed on the
Ports tab matches the product name on the product conguration page.
–
If you are using a USB cable and are connecting to a wireless network, make sure the box is checked
next to Virtual printer port for USB.
6. If you are using a personal rewall system on the computer, it might be blocking communication with the
product. Try temporarily disabling the rewall to see if it is the source of the problem.
7. If your computer or the product is connected to a wireless network, low signal quality or interference might
be delaying print jobs.
The product prints slowly
If the product prints, but it seems slow, try the following solutions.
1. Make sure the computer meets the minimum specications for this product. For a list of specications, go
to this Web site: www.hp.com/support/lj600Series.
2. When you congure the product to print on some paper types, such as heavy paper, the product prints
more slowly so it can correctly fuse the toner to the paper. If the paper type setting is not correct for the
type of paper you are using, change the setting to the correct paper type.
190 Chapter 10 Solve problems ENWW
Solve walk-up USB printing problems
●
The Retrieve From USB menu does not open when you insert the USB accessory
●
The le does not print from the USB storage accessory
●
The le that you want to print is not listed in the Retrieve From USB menu
The Retrieve From USB menu does not open when you insert the USB accessory
1. You might be using a USB storage accessory or a le system that this product does not support. Save the
les on a standard USB storage accessory that uses File Allocation Table (FAT) le systems. The product
supports FAT12, FAT16, and FAT32 USB storage accessories.
2. If another menu is already open, close that menu and then reinsert the USB storage accessory.
3. The USB storage accessory might have multiple partitions. (Some USB storage accessory manufacturers
install software on the accessory that creates partitions, similar to a CD.) Reformat the USB storage
accessory to remove the partitions, or use a dierent USB storage accessory.
4. The USB storage accessory might require more power than the product can provide.
a. Remove the USB storage accessory.
b. Turn the product o and then on.
c. Use a USB storage accessory that has its own power supply or that requires less power.
5. The USB storage accessory might not be functioning correctly.
a. Remove the USB storage accessory.
b. Turn the product o and then on.
c. Try printing from another USB storage accessory.
The le does not print from the USB storage accessory
1. Make sure paper is in the tray.
2. Check the control panel for messages. If paper is jammed in the product, clear the jam.
The le that you want to print is not listed in the Retrieve From USB menu
1. You might be trying to print a le type that the USB printing feature does not support. The product
supports .pdf, .prn, .pcl, .ps, and .cht le types.
2. You might have too many les in a single folder on the USB storage accessory. Reduce the number of les
in the folder by moving them to subfolders.
3. You might be using a character set for the le name that the product does not support. In this case, the
product replaces the le names with characters from a dierent character set. Rename the les using ASCII
characters.
ENWW Solve walk-up USB printing problems 191
Solve connectivity problems
Solve direct-connect problems
If you have connected the product directly to a computer, check the cable.
●
Verify that the cable is connected to the computer and to the product.
●
Verify that the cable is not longer than 5 m (16.4 ft). Try using a shorter cable.
●
Verify that the cable is working correctly by connecting it to another product. Replace the cable if necessary.
Solve network problems
Check the following items to verify that the product is communicating with the network. Before beginning, print a
conguration page from the product control panel and locate the product IP address that is listed on this page.
●
Poor physical connection
●
The computer is using the incorrect IP address for the product
●
The computer is unable to communicate with the product
●
The product is using incorrect link and duplex settings for the network
●
New software programs might be causing compatibility problems
●
The computer or workstation might be set up incorrectly
●
The product is disabled, or other network settings are incorrect
Poor physical connection
1. Verify that the product is attached to the correct network port using a cable of the correct length.
2. Verify that cable connections are secure.
3. Look at the network port connection on the back of the product, and verify that the amber activity light and
the green link-status light are lit.
4. If the problem continues, try a dierent cable or port on the hub.
The computer is using the incorrect IP address for the product
1. Open the printer properties and click the Ports tab. Verify that the current IP address for the product is
selected. The product IP address is listed on the product conguration page.
2. If you installed the product using the HP standard TCP/IP port, select the box labeled Always print to this
printer, even if its IP address changes.
3. If you installed the product using a Microsoft standard TCP/IP port, use the hostname instead of the IP
address.
4. If the IP address is correct, delete the product and then add it again.
The computer is unable to communicate with the product
1. Test network communication by pinging the network.
192 Chapter 10 Solve problems ENWW
a. Open a command-line prompt on your computer. For Windows, click Start, click Run, and then type
cmd.
b. Type ping followed by the IP address for your product.
For Mac OS X, open the Network Utility, and then supply the IP address in the correct eld in the Ping
pane.
c. If the window displays round-trip times, the network is working.
2. If the ping command failed, verify that the network hubs are on, and then verify that the network settings,
the product, and the computer are all congured for the same network.
The product is using incorrect link and duplex settings for the network
HP recommends leaving this setting in automatic mode (the default setting). If you change these settings, you
must also change them for your network.
New software programs might be causing compatibility problems
Verify that any new software programs are correctly installed and that they use the correct printer driver.
The computer or workstation might be set up incorrectly
1. Check the network drivers, printer drivers, and the network redirection.
2. Verify that the operating system is congured correctly.
The product is disabled, or other network settings are incorrect
1. Review the conguration page to check the status of the network protocol. Enable it if necessary.
2. Recongure the network settings if necessary.
ENWW Solve connectivity problems 193
Solve product software problems with Windows
A printer driver for the product is not visible in the Printer folder
1. Reinstall the product software.
NOTE: Close any applications that are running. To close an application that has an icon in the system tray,
right-click the icon, and select Close or Disable.
2. Try plugging the USB cable into a dierent USB port on the computer.
An error message was displayed during the software installation
1. Reinstall the product software.
NOTE: Close any applications that are running. To close an application that has an icon in the system tray,
right-click the icon, and select Close or Disable.
2. Check the amount of free space on the drive where you are installing the product software. If necessary,
free up as much space as you can, and reinstall the product software.
3. If necessary, run the Disk Defragmenter, and reinstall the product software.
The product is in Ready mode, but nothing prints
1. Print a conguration page, and verify the product functionality.
2. Verify that all of the cables are correctly seated and within specications. This includes the USB and power
cables. Try a new cable.
3. Verify that the IP address on the conguration page matches the IP address for the software port. Use one
of the following procedures:
Windows XP, Windows Server 2003, Windows Server 2008, and Windows Vista
a. Click Start.
b. Click Settings.
c. Click Printers and Faxes (using the default Start menu view) or click Printers (using the Classic Start
menu view).
d. Right-click the product driver icon, and then select Properties.
e. Click the Ports tab, and then click Congure Port.
f. Verify the IP address, and then click OK or Cancel.
g. If the IP addresses are not the same, delete the driver, and reinstall the driver using the correct IP
address.
Windows 7
a. Click Start.
b. Click Devices and Printers.
194 Chapter 10 Solve problems ENWW
c. Right-click the product driver icon, and then select Printer properties.
d. Click the Ports tab, and then click Congure Port.
e. Verify the IP address, and then click OK or Cancel.
f. If the IP addresses are not the same, delete the driver, and then reinstall the driver using the correct IP
address.
ENWW Solve product software problems with Windows 195
Solve product software problems with Mac
●
The printer driver is not listed in the Print & Fax list
●
The product name does not appear in the product list in the Print & Fax list
●
The printer driver does not automatically set up the selected product in the Print & Fax list
●
A print job was not sent to the product that you wanted
●
When connected with a USB cable, the product does not appear in the Print & Fax list after the driver is
selected.
●
You are using a generic printer driver when using a USB connection
The printer driver is not listed in the Print & Fax list
1. Make sure that the product .GZ le is in the following hard-drive folder: Library/Printers/PPDs/
Contents/Resources
. If necessary, reinstall the software.
2. If the GZ le is in the folder, the PPD le might be corrupt. Delete the le and then reinstall the software.
The product name does not appear in the product list in the Print & Fax list
1. Make sure that the cables are connected correctly and the product is on.
2. Print a conguration page to check the product name. Verify that the name on the conguration page
matches the product name in the Print & Fax list.
3. Replace the USB or network cable with a high-quality cable.
The printer driver does not automatically set up the selected product in the Print & Fax
list
1. Make sure that the cables are connected correctly and the product is on.
2. Make sure that the product .GZ le is in the following hard-drive folder: Library/Printers/PPDs/
Contents/Resources. If necessary, reinstall the software.
3. If the GZ le is in the folder, the PPD le might be corrupt. Delete the le and then reinstall the software.
4. Replace the USB or network cable with a high-quality cable.
A print job was not sent to the product that you wanted
1. Open the print queue and restart the print job.
2. Another product with the same or similar name might have received your print job. Print a conguration
page to check the product name. Verify that the name on the conguration page matches the product
name in the Print & Fax list.
196 Chapter 10 Solve problems ENWW
When connected with a USB cable, the product does not appear in the Print & Fax list
after the driver is selected.
Software troubleshooting
▲
Make sure that your Mac operating system is Mac OS X 10.5 or later.
Hardware troubleshooting
1. Make sure that the product is turned on.
2. Make sure that the USB cable is connected correctly.
3. Make sure that you are using the appropriate high-speed USB cable.
4. Make sure that you do not have too many USB devices drawing power from the chain. Disconnect all of the
devices from the chain, and connect the cable directly to the USB port on the computer
5. Check to see if more than two non-powered USB hubs are connected in a row on the chain. Disconnect all
of the devices from the chain, and then connect the cable directly to the USB port on the computer.
NOTE: The iMac keyboard is a non-powered USB hub.
You are using a generic printer driver when using a USB connection
If you connected the USB cable before you installed the software, you might be using a generic printer driver
instead of the driver for this product.
1. Delete the generic printer driver.
2. Reinstall the software from the product CD. Do not connect the USB cable until the software installation
program prompts you.
3. If multiple printers are installed, make sure that you have selected the correct printer in the Format For
drop-down menu in the Print dialog box.
ENWW Solve product software problems with Mac 197
198 Chapter 10 Solve problems ENWW
Order parts, accessories, and supplies
Order supplies and paper www.hp.com/go/suresupply
Order genuine HP parts or accessories www.hp.com/buy/parts
Order through service or support providers Contact an HP-authorized service or support provider.
Order using HP software Use the HP Embedded Web Server on page 147
200 Appendix A Product supplies and accessories ENWW
Part numbers
The following list of accessories was current at the time of printing. Ordering information and availability of the
accessories might change during the life of the product
Paper-handling accessories
Item Description Part number
Optional 500-sheet tray and feeder unit Optional tray to increase paper capacity.
Holds Letter, A4, Legal, A5, B5 (JIS),
Executive, and 8.5 x 13 inch paper sizes.
The product can accommodate up to four
optional 500-sheet feeders.
CE998A
Optional 1,500-sheet tray and feeder unit Optional tray to increase paper capacity.
Holds Letter, Legal, and A4 paper sizes.
CE398A
Custom media cassette Enables the product to print A6-size paper
from Tray 2.
CB527A
Envelope feeder Holds up to 75 envelopes. CE399A
Duplexer (duplex printing accessory) Allows automatic printing on both sides of
the paper.
CF062A
500-sheet stacker Provides an additional output bin that holds
500 sheets.
CE404A
500-sheet stapler/stacker Allows for high-volume output with
automatic job nishing. Staples up to 15
sheets of paper.
CE405A
HP 5-bin mailbox Provides ve output bins that you can use to
sort jobs.
CE997A
Printer stand Provides stability when multiple optional
trays are installed. The stand has casters so
you can easily move the product.
CF063A
Customer self-repair parts
The following Customer Self-Repair parts are available for your product.
●
Parts listed as Mandatory self-replacement are to be installed by customers, unless you are willing to pay
HP service personnel to perform the repair. For these parts, on-site or return-to-depot support is not
provided under your HP product warranty.
●
Parts listed as Optional self-replacement can be installed by HP service personnel at your request for no
additional charge during the product warranty period.
Item
Description
1
Self-replacement options Part number
HP LaserJet black print cartridge Standard black cartridge Mandatory CE390A
HP LaserJet black print cartridge High-capacity black cartridge
NOTE: M602 and M603
models only
Mandatory CE390X
ENWW Part numbers 201
Item Description
1
Self-replacement options Part number
1,000-staple cartridge Provides three staple cartridges. Mandatory Q3216A
Preventive maintenance kit Includes a replacement fuser, a
transfer roller, a transfer-roller
tool, a Tray 1 roller, eight feed
rollers, and one pair of
disposable gloves. Includes
instructions for installing each
component.
Mandatory 110-volt product maintenance
kit: CF064A
220-volt product maintenance
kit: CF065A
44 x 32-pin DDR2 memory
DIMM, 512 MB
Boosts the ability of the product
to handle large or complex print
jobs.
Mandatory CE483A
1
For more information, go to www.hp.com/go/learnaboutsupplies.
Cables and interfaces
Item Description Part number
HP Jetdirect print server devices HP Jetdirect 2700w USB Wireless device J8026A
USB cable 2-meter (6-ft) A-to-B cable C6518A
202 Appendix A Product supplies and accessories ENWW
HP limited warranty statement
HP PRODUCT DURATION OF LIMITED WARRANTY
HP LaserJet 600 M601n, M601dn, M602n, M602dn, M602x, M603n,
M603dn, M603xh
One-year return-to-bench repair warranty
HP warrants to you, the end-user customer, that HP hardware and accessories will be free from defects in
materials and workmanship after the date of purchase, for the period specied above. If HP receives notice of
such defects during the warranty period, HP will, at its option, either repair or replace products which prove to be
defective. Replacement products may be either new or equivalent in performance to new.
HP warrants to you that HP software will not fail to execute its programming instructions after the date of
purchase, for the period specied above, due to defects in material and workmanship when properly installed
and used. If HP receives notice of such defects during the warranty period, HP will replace software which does
not execute its programming instructions due to such defects.
HP does not warrant that the operation of HP products will be uninterrupted or error free. If HP is unable, within a
reasonable time, to repair or replace any product to a condition as warranted, you will be entitled to a refund of
the purchase price upon prompt return of the product.
HP products may contain remanufactured parts equivalent to new in performance or may have been subject to
incidental use.
Warranty does not apply to defects resulting from (a) improper or inadequate maintenance or calibration, (b)
software, interfacing, parts or supplies not supplied by HP, (c) unauthorized modication or misuse, (d) operation
outside of the published environmental specications for the product, or (e) improper site preparation or
maintenance.
TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER WARRANTY
OR CONDITION, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY
IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A
PARTICULAR PURPOSE. Some countries/regions, states or provinces do not allow limitations on the duration of
an implied warranty, so the above limitation or exclusion might not apply to you. This warranty gives you specic
legal rights and you might also have other rights that vary from country/region to country/region, state to state,
or province to province.
HP's limited warranty is valid in any country/region or locality where HP has a support presence for this product
and where HP has marketed this product. The level of warranty service you receive may vary according to local
standards. HP will not alter form, t or function of the product to make it operate in a country/region for which it
was never intended to function for legal or regulatory reasons.
TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND
EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR
LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR
OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. Some countries/regions, states or
provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation
or exclusion may not apply to you.
THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT
EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO
THE SALE OF THIS PRODUCT TO YOU.
204 Appendix B Service and support ENWW
HP's Premium Protection Warranty: LaserJet print cartridge limited
warranty statement
This HP product is warranted to be free from defects in materials and workmanship.
This warranty does not apply to products that (a) have been relled, refurbished, remanufactured or tampered
with in any way, (b) experience problems resulting from misuse, improper storage, or operation outside of the
published environmental specications for the printer product or (c) exhibit wear from ordinary use.
To obtain warranty service, please return the product to place of purchase (with a written description of the
problem and print samples) or contact HP customer support. At HP's option, HP will either replace products that
prove to be defective or refund your purchase price.
TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTY IS EXCLUSIVE AND NO OTHER WARRANTY OR
CONDITION, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY
IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A
PARTICULAR PURPOSE.
TO THE EXTENT ALLOWED BY LOCAL LAW, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR DIRECT,
SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER
BASED IN CONTRACT, TORT, OR OTHERWISE.
THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT
EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO
THE SALE OF THIS PRODUCT TO YOU.
ENWW HP's Premium Protection Warranty: LaserJet print cartridge limited warranty statement 205
Data stored on the print cartridge
The HP print cartridges used with this product contain a memory chip that assists in the operation of the product.
In addition, this memory chip collects a limited set of information about the usage of the product, which might
include the following: the date when the print cartridge was rst installed, the date when the print cartridge was
last used, the number of pages printed using the print cartridge, the page coverage, the printing modes used,
any printing errors that might have occurred, and the product model. This information helps HP design future
products to meet our customers' printing needs.
The data collected from the print cartridge memory chip does not contain information that can be used to
identify a customer or user of the print cartridge or their product.
HP collects a sampling of the memory chips from print cartridges returned to HP's free return and recycling
program (HP Planet Partners: www.hp.com/recycle). The memory chips from this sampling are read and studied
in order to improve future HP products. HP partners who assist in recycling this print cartridge might have access
to this data, as well.
Any third party possessing the print cartridge might have access to the anonymous information on the memory
chip. If you prefer to not allow access to this information, you can render the chip inoperable. However, after you
render the memory chip inoperable, the memory chip cannot be used in an HP product.
206 Appendix B Service and support ENWW
End User License Agreement
PLEASE READ CAREFULLY BEFORE USING THIS SOFTWARE PRODUCT: This End-User License Agreement (“EULA”)
is a contract between (a) you (either an individual or the entity you represent) and (b) HP that governs your use of
the software product (“Software”). This EULA does not apply if there is a separate license agreement between
you and HP or its suppliers for the Software, including a license agreement in online documentation. The term
“Software” may include (i) associated media, (ii) a user guide and other printed materials, and (iii) “online” or
electronic documentation (collectively “User Documentation”).
RIGHTS IN THE SOFTWARE ARE OFFERED ONLY ON THE CONDITION THAT YOU AGREE TO ALL TERMS AND
CONDITIONS OF THIS EULA. BY INSTALLING, COPYING, DOWNLOADING, OR OTHERWISE USING THE SOFTWARE,
YOU AGREE TO BE BOUND BY THIS EULA. IF YOU DO NOT ACCEPT THIS EULA, DO NOT INSTALL, DOWNLOAD, OR
OTHERWISE USE THE SOFTWARE. IF YOU PURCHASED THE SOFTWARE BUT DO NOT AGREE TO THIS EULA,
PLEASE RETURN THE SOFTWARE TO YOUR PLACE OF PURCHASE WITHIN FOURTEEN DAYS FOR A REFUND OF THE
PURCHASE PRICE; IF THE SOFTWARE IS INSTALLED ON OR MADE AVAILABLE WITH ANOTHER HP PRODUCT, YOU
MAY RETURN THE ENTIRE UNUSED PRODUCT.
1. THIRD PARTY SOFTWARE. The Software may include, in addition to HP proprietary software (“HP
Software”), software under licenses from third parties (“Third Party Software” and “Third Party License”).
Any Third Party Software is licensed to you subject to the terms and conditions of the corresponding Third
Party License. Generally, the Third Party License is in a le such as “license.txt” or a “readme” le. You
should contact HP support if you cannot nd a Third Party License. If the Third Party Licenses include
licenses that provide for the availability of source code (such as the GNU General Public License) and the
corresponding source code is not included with the Software, then check the product support pages of HP's
website (hp.com) to learn how to obtain such source code.
2. LICENSE RIGHTS. You will have the following rights provided you comply with all terms and conditions of
this EULA:
a. Use. HP grants you a license to Use one copy of the HP Software. “Use” means installing, copying,
storing, loading, executing, displaying, or otherwise using the HP Software. You may not modify the
HP Software or disable any licensing or control feature of the HP Software. If this Software is provided
by HP for Use with an imaging or printing product (for example, if the Software is a printer driver,
rmware, or add-on), the HP Software may only be used with such product (“HP Product”). Additional
restrictions on Use may appear in the User Documentation. You may not separate component parts of
the HP Software for Use. You do not have the right to distribute the HP Software.
b. Copying. Your right to copy means you may make archival or back-up copies of the HP Software,
provided each copy contains all the original HP Software’s proprietary notices and is used only for
back-up purposes.
3. UPGRADES. To Use HP Software provided by HP as an upgrade, update, or supplement (collectively
“Upgrade”), you must rst be licensed for the original HP Software identied by HP as eligible for the
Upgrade. To the extent the Upgrade supersedes the original HP Software, you may no longer use such
HP Software. This EULA applies to each Upgrade unless HP provides other terms with the Upgrade. In case
of a conict between this EULA and such other terms, the other terms will prevail.
ENWW End User License Agreement 207
4. TRANSFER.
a. Third Party Transfer. The initial end user of the HP Software may make a one-time transfer of the
HP Software to another end user. Any transfer will include all component parts, media, User
Documentation, this EULA, and if applicable, the Certicate of Authenticity. The transfer may not be
an indirect transfer, such as a consignment. Prior to the transfer, the end user receiving the
transferred Software will agree to this EULA. Upon transfer of the HP Software, your license is
automatically terminated.
b. Restrictions. You may not rent, lease or lend the HP Software or Use the HP Software for commercial
timesharing or bureau use. You may not sublicense, assign or otherwise transfer the HP Software
except as expressly provided in this EULA.
5. PROPRIETARY RIGHTS. All intellectual property rights in the Software and User Documentation are owned
by HP or its suppliers and are protected by law, including applicable copyright, trade secret, patent, and
trademark laws. You will not remove any product identication, copyright notice, or proprietary restriction
from the Software.
6. LIMITATION ON REVERSE ENGINEERING. You may not reverse engineer, decompile, or disassemble the
HP Software, except and only to the extent that the right to do so is allowed under applicable law.
7. CONSENT TO USE OF DATA. HP and its ailiates may collect and use technical information you provide in
relation to (i) your Use of the Software or the HP Product, or (ii) the provision of support services related to
the Software or the HP Product. All such information will be subject to HP’s privacy policy. HP will not use
such information in a form that personally identies you except to the extent necessary to enhance your
Use or provide support services.
8. LIMITATION OF LIABILITY. Notwithstanding any damages that you might incur, the entire liability of HP and
its suppliers under this EULA and your exclusive remedy under this EULA will be limited to the greater of the
amount actually paid by you for the Product or U.S. $5.00. TO THE MAXIMUM EXTENT PERMITTED BY
APPLICABLE LAW, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR ANY SPECIAL, INCIDENTAL,
INDIRECT, OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES FOR LOST PROFITS, LOST DATA, BUSINESS
INTERRUPTION, PERSONAL INJURY, OR LOSS OF PRIVACY) RELATED IN ANY WAY TO THE USE OF OR
INABILITY TO USE THE SOFTWARE, EVEN IF HP OR ANY SUPPLIER HAS BEEN ADVISED OF THE POSSIBILITY
OF SUCH DAMAGES AND EVEN IF THE ABOVE REMEDY FAILS OF ITS ESSENTIAL PURPOSE. Some states or
other jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the
above limitation or exclusion may not apply to you.
9. U.S. GOVERNMENT CUSTOMERS. Software was developed entirely at private expense. All Software is
commercial computer software within the meaning of the applicable acquisition regulations. Accordingly,
pursuant to US FAR 48 CFR 12.212 and DFAR 48 CFR 227.7202, use, duplication and disclosure of the
Software by or for the U.S. Government or a U.S. Government subcontractor is subject solely to the terms
and conditions set forth in this End User License Agreement, except for provisions which are contrary to
applicable mandatory federal laws.
10. COMPLIANCE WITH EXPORT LAWS. You will comply with all laws, rules, and regulations (i) applicable to the
export or import of the Software, or (ii) restricting the Use of the Software, including any restrictions on
nuclear, chemical, or biological weapons proliferation.
11. RESERVATION OF RIGHTS. HP and its suppliers reserve all rights not expressly granted to you in this EULA.
© 2009 HP Development Company, L.P.
Rev. 04/09
208 Appendix B Service and support ENWW
Customer self-repair warranty service
HP products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow for
greater exibility in performing defective parts replacement. If during the diagnosis period, HP identies that the
repair can be accomplished by the use of a CSR part, HP will ship that part directly to you for replacement. There
are two categories of CSR parts: 1) Parts for which customer self repair is mandatory. If you request HP to
replace these parts, you will be charged for the travel and labor costs of this service. 2) Parts for which customer
self repair is optional. These parts are also designed for Customer Self Repair. If, however, you require that HP
replace them for you, this may be done at no additional charge under the type of warranty service designated for
your product.
Based on availability and where geography permits, CSR parts will be shipped for next business day delivery.
Same-day or four-hour delivery may be oered at an additional charge where geography permits. If assistance is
required, you can call the HP Technical Support Center and a technician will help you over the phone. HP species
in the materials shipped with a replacement CSR part whether a defective part must be returned to HP. In cases
where it is required to return the defective part to HP, you must ship the defective part back to HP within a
dened period of time, normally ve (5) business days. The defective part must be returned with the associated
documentation in the provided shipping material. Failure to return the defective part may result in HP billing you
for the replacement. With a customer self repair, HP will pay all shipping and part return costs and determine the
courier/carrier to be used.
ENWW Customer self-repair warranty service 209
Customer support
Get telephone support for your country/region
Have the product name, serial number, date of purchase, and
problem description ready.
Country/region phone numbers are on the yer that was in the box
with your product or at www.hp.com/support/.
Get 24-hour Internet support www.hp.com/support/lj600Series
Get support for products used with a Macintosh computer www.hp.com/go/macosx
Download software utilities, drivers, and electronic information www.hp.com/go/lj600Series_software
Order additional HP service or maintenance agreements www.hp.com/go/carepack
Register your product www.register.hp.com
210 Appendix B Service and support ENWW
Repack the product
If HP Customer Care determines that your product needs to be returned to HP for repair, follow these steps to
repack the product before shipping it.
CAUTION: Shipping damage as a result of inadequate packing is the customer’s responsibility.
1. Remove and retain any DIMM cards that you have purchased and installed in the product.
CAUTION: Static electricity can damage electronic parts. When handling DIMMs, either wear an antistatic
wrist strap, or frequently touch the surface of the DIMM antistatic package and then touch bare metal on
the product.
2. Remove and retain the print cartridge.
CAUTION: It is extremely important to remove the print cartridge before shipping the product. A print
cartridge that remains in the product during shipping can leak and cover the product engine and other parts
with toner.
To prevent damage to the print cartridge, avoid touching the roller on it, and store the print cartridge in its
original packing material or so that it is not exposed to light.
3. Remove and retain the power cable, interface cable, and optional accessories.
4. If possible, include print samples and 50 to 100 sheets of paper or other print media that did not print
correctly.
5. In the U.S., call HP Customer Care to request new packing material. In other areas, use the original packing
material, if possible. HP recommends insuring the equipment for shipment.
ENWW Repack the product 211
212 Appendix B Service and support ENWW
Physical specications
Table C-1 Product dimensions and weights
Product model Height Depth Width Weight
n and dn models 394 mm (15.5 in) 4515 mm (17.8 in) 425 mm (16.75 in) 23.6 kg (51.9 lb)
x and xh models 514 mm (20.25 in) 451 mm (17.8 in) 425 mm (16.75 in) 30.4 kg (66.8 lb)
Optional 500-sheet feeder 121 mm (4.8 in) 448.4 mm (17.7 in) 415 mm (16.3 in) 6.7 kg (14.7 lb)
Optional 1500-sheet tray 263.5 mm (10.4 in) 511.5 mm (20.1 in) 421 mm (16.6 in) 13 kg (28.7 lb)
Optional duplexing unit 154 mm (6.1 in) 348 mm (13.7 in) 332 mm (13.1 in) 2.5 kg (5.5 lb)
Optional envelope feeder 113 mm (4.4 in) 354 mm (13.9 in) 328 mm (12.9 in) 2.5 kg (5.5 lb)
Optional stapler/stacker 371 mm (14.6 in) 430 mm (16.9 in) 387 mm (15.2 in) 4.2 kg (9.3 lb)
Optional stacker 304 mm (12 in) 430 mm (16.9 in) 378 mm (14.9 in) 3.2 kg (7.1 lb)
Optional multi-bin mailbox 522 mm (20.6 in) 306 mm (12 in) 353 mm (13.9 in) 7.0 kg (15.4 lb)
Optional printer stand 114 mm (4.5 in) 653 mm (25.7 in) 663 mm (26.1 in) 13.6 kg (30 lb)
Table C-2 Product dimensions with all doors and trays fully opened
Product model Height Depth Width
n and dn models 394 mm (15.5 in) 864 mm (34.0 in) 425 mm (16.75 in)
x and xh models 514 mm (20.25 in) 864 mm (34.0 in) 425 mm (16.75 in)
Power consumption, electrical specications, and acoustic emissions
See www.hp.com/go/lj600Series_regulatory for current information.
CAUTION: Power requirements are based on the country/region where the product is sold. Do not convert
operating voltages. This will damage the product and void the product warranty.
Operating environment
Table
C-3 Necessary conditions
Environmental condition Printing Storage/standby
Temperature (product and print cartridge) 7.5° to 32.5°C (45.5° to 90.5°F) 0° to 35°C (32° to 95°F)
Relative humidity 5% to 90% 35% to 85%
214 Appendix C Product specications ENWW
FCC regulations
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part
15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate radio frequency energy. If this
equipment is not installed and used in accordance with the instructions, it may cause harmful interference to
radio communications. However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by
turning the equipment o and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
●
Reorient or relocate the receiving antenna.
●
Increase separation between equipment and receiver.
●
Connect equipment to an outlet on a circuit dierent from that to which the receiver is located.
●
Consult your dealer or an experienced radio/TV technician.
NOTE: Any changes or modications to the printer that are not expressly approved by HP could void the user’s
authority to operate this equipment.
Use of a shielded interface cable is required to comply with the Class B limits of Part 15 of FCC rules.
216 Appendix D Regulatory information ENWW
Environmental product stewardship program
Protecting the environment
Hewlett-Packard Company is committed to providing quality products in an environmentally sound manner. This
product has been designed with several attributes to minimize impacts on our environment.
Ozone production
This product generates no appreciable ozone gas (O
3
).
Power consumption
Power usage drops signicantly while in Sleep mode, which saves natural resources and saves money without
aecting the high performance of this product. Hewlett-Packard printing and imaging equipment marked with
the ENERGY STAR
®
logo is qualied to the U.S. Environmental Protection Agency's ENERGY STAR specications for
imaging equipment. The following mark will appear on ENERGY STAR qualied imaging products:
Additional ENERGY STAR qualied imaging product model information is listed at:
www.hp.com/go/energystar
Toner consumption
EconoMode uses less toner, which might extend the life of the print cartridge. HP does not recommend the full-
time use of EconoMode. If EconoMode is used full-time, the toner supply might outlast the mechanical parts in
the print cartridge. If print quality begins to degrade and is no longer acceptable, consider replacing the print
cartridge.
Paper use
This product’s optional automatic duplex feature (two-sided printing) and N-up printing (multiple pages printed
on one page) capability can reduce paper usage and the resulting demands on natural resources.
Plastics
Plastic parts over 25 grams are marked according to international standards that enhance the ability to identify
plastics for recycling purposes at the end of the product’s life.
HP LaserJet print supplies
It’s easy to return and recycle your HP LaserJet print cartridges after use—free of charge—with HP Planet
Partners. Multilingual program information and instructions are included in every new HP LaserJet print cartridge
and supplies package. You help reduce the toll on the environment further when you return multiple cartridges
together rather than separately.
HP is committed to providing inventive, high-quality products and services that are environmentally sound, from
product design and manufacturing to distribution, customer use and recycling. When you participate in the
ENWW Environmental product stewardship program 217
HP Planet Partners program, we ensure your HP LaserJet print cartridges are recycled properly, processing them
to recover plastics and metals for new products and diverting millions of tons of waste from landlls. Since this
cartridge is being recycled and used in new materials, it will not be returned to you. Thank you for being
environmentally responsible!
NOTE: Use the return label to return original HP LaserJet print cartridges only. Please do not use this label for
HP inkjet cartridges, non-HP cartridges, relled or remanufactured cartridges or warranty returns. For
information about recycling your HP inkjet cartridges please go to http://www.hp.com/recycle.
Return and recycling instructions
United States and Puerto Rico
The enclosed label in the HP LaserJet toner cartridge box is for the return and recycling of one or more HP
LaserJet print cartridges after use. Please follow the applicable instructions below.
Multiple returns (more than one cartridge)
1. Package each HP LaserJet print cartridge in its original box and bag.
2. Tape the boxes together using strapping or packaging tape. The package can weigh up to 31 kg (70 lb).
3. Use a single pre-paid shipping label.
OR
1. Use your own suitable box, or request a free bulk collection box from www.hp.com/recycle or
1-800-340-2445 (holds up to 31 kg (70 lb) of HP LaserJet print cartridges).
2. Use a single pre-paid shipping label.
Single returns
1. Package the HP LaserJet print cartridge in its original bag and box.
2. Place the shipping label on the front of the box.
Shipping
For US and Puerto Rico HP LaserJet print cartridge recycling returns, use the pre-paid, pre-addressed shipping
label contained in the box. To use the UPS label, give the package to the UPS driver during your next delivery or
pick-up, or take it to an authorized UPS drop-o center. (Requested UPS Ground pickup will be charged normal
pick-up rates) For the location of your local UPS drop-o center, call 1-800-PICKUPS or visit www.ups.com.
If you are returning the package with the FedEx label, give the package to either the U.S. Postal Service carrier or
FedEx driver during your next pick-up or delivery. (Requested FedEx Ground pickup will be charged normal pick-
up rates). Or, you can drop o your packaged print cartridge(s) at any U.S. Post Oice or any FedEx shipping
center or store. For the location of your nearest U.S. Post Oice, please call 1-800-ASK-USPS or visit
www.usps.com. For the location of your nearest FedEx shipping center/store, please call 1-800-GOFEDEX or visit
www.fedex.com.
For more information, or to order additional labels or boxes for bulk returns, visit www.hp.com/recycle or call
1-800-340-2445. Information subject to change without notice.
218 Appendix D Regulatory information ENWW
Residents of Alaska and Hawaii
Do not use the UPS label. Call 1-800-340-2445 for information and instructions. The U.S. Postal Service
provides no-cost cartridge return transportation services under an arrangement with HP for Alaska and Hawaii.
Non-U.S. returns
To participate in HP Planet Partners return and recycling program, just follow the simple directions in the
recycling guide (found inside the packaging of your new product supply item) or visit www.hp.com/recycle. Select
your country/region for information on how to return your HP LaserJet printing supplies.
Paper
This product is capable of using recycled papers when the paper meets the guidelines outlined in the HP LaserJet
Printer Family Print Media Guide. This product is suitable for the use of recycled paper according to
EN12281:2002.
Material restrictions
This HP product does not contain added mercury.
This HP product contains a battery that might require special handling at end-of-life. The batteries contained in
or supplied by Hewlett-Packard for this product include the following:
HP LaserJet Enterprise 600 M601, M602, and M603 Series Printer
Type Carbon monouoride lithium
Weight 1.5 g
Location On formatter board
User-removable No
For recycling information, you can go to www.hp.com/recycle, or contact your local authorities or the Electronics
Industries Alliance: www.eiae.org.
ENWW Environmental product stewardship program 219
Disposal of waste equipment by users in private households in the European Union
This symbol on the product or on its packaging indicates that this product must not be disposed of with your
other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to
a designated collection point for the recycling of waste electrical and electronic equipment. The separate
collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources
and ensure that it is recycled in a manner that protects human health and the environment. For more information
about where you can drop o your waste equipment for recycling, please contact your local city oice, your
household waste disposal service or the shop where you purchased the product.
Chemical substances
HP is committed to providing our customers with information about the chemical substances in our products as
needed to comply with legal requirements such as REACH (Regulation EC No 1907/2006 of the European
Parliament and the Council). A chemical information report for this product can be found at: www.hp.com/go/
reach.
Material Safety Data Sheet (MSDS)
Material Safety Data Sheets (MSDS) for supplies containing chemical substances (for example, toner) can be
obtained by accessing the HP Web site at www.hp.com/go/msds or www.hp.com/hpinfo/community/
environment/productinfo/safety.
For more information
To obtain information about these environmental topics:
●
Product environmental prole sheet for this and many related HP products
●
HP’s commitment to the environment
●
HP’s environmental management system
●
HP’s end-of-life product return and recycling program
●
Material Safety Data Sheets
Visit www.hp.com/go/environment or www.hp.com/hpinfo/globalcitizenship/environment.
220 Appendix D Regulatory information ENWW
Declaration of Conformity
Declaration of Conformity
according to ISO/IEC 17050-1 and EN 17050-1
Manufacturer's Name: Hewlett-Packard Company DoC#: BOISB-1101-00-rel.1.0
Manufacturer's Address: 11311 Chinden Boulevard
Boise, Idaho 83714-1021, USA
declares, that the product
Product Name: HP LaserJet Enterprise 600 M601, M602, and M603
Including:
CE998A – 500-sheet paper tray
CF062A – Duplexer
Regulatory Model Number
2)
BOISB-1101-00
Product Options: ALL
Print Cartridges: CE390A, CE390X
conforms to the following Product Specications:
SAFETY: IEC 60950-1:2005 / EN60950-1: 2006 +A11
IEC 60825-1:2007 / EN 60825-1:2007 (Class 1 Laser/LED Product)
IEC 62311:2007 / EN62311:2008
GB4943-2001
EMC:
CISPR22:2005 +A1/ EN55022:2006 +A1 - Class B
1)
EN 61000-3-2:2006
EN 61000-3-3:2008
EN 55024:1998 +A1 +A2
FCC Title 47 CFR, Part 15 Class B / ICES-003, Issue 4
GB9254-2008, GB17625.1-2003
ENERGY USE: Regulation (EC) No. 1275/2008
ENERGY STAR® Qualied Imaging Equipment Typical Electricity Consumption (TEC) Test Procedure
Supplementary Information:
The product herewith complies with the requirements of the EMC Directive 2004/108/EC and the Low Voltage Directive 2006/95/EC, the EuP Directive
2005/32/EC and carries the CE-Marking accordingly.
This Device complies with Part 15 of the FCC Rules. Operation is subject to the following two Conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
1. The product was tested in a typical conguration with Hewlett-Packard Personal Computer Systems.
2. For regulatory purposes, this product is assigned a Regulatory model number. This number should not be confused with the product name or the
product number(s).
ENWW Declaration of Conformity 221
Boise, Idaho USA
September 2011
For regulatory topics only:
European Contact: Your Local Hewlett-Packard Sales and Service Oice or Hewlett-Packard GmbH, Department HQ-TRE /
Standards Europe, Herrenberger Straße 140, D-71034, Böblingen (FAX: +49-7031-14-3143) www.hp.eu/
certicates
USA Contact: Product Regulations Manager, Hewlett-Packard Company, PO Box 15, Mail Stop 160, Boise, Idaho 83707-0015
(Phone: 208-396-6000)
222 Appendix D Regulatory information ENWW
Safety statements
Laser safety
The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration has
implemented regulations for laser products manufactured since August 1, 1976. Compliance is mandatory for
products marketed in the United States. The device is certied as a “Class 1” laser product under the U.S.
Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation
Control for Health and Safety Act of 1968. Since radiation emitted inside the device is completely conned within
protective housings and external covers, the laser beam cannot escape during any phase of normal user
operation.
WARNING! Using controls, making adjustments, or performing procedures other than those specied in this
user guide may result in exposure to hazardous radiation.
Canadian DOC regulations
Complies with Canadian EMC Class B requirements.
« Conforme à la classe B des normes canadiennes de compatibilité électromagnétiques. « CEM ». »
VCCI statement (Japan)
Power cord instructions
Make sure your power source is adequate for the product voltage rating. The voltage rating is on the product
label. The product uses either 100-127 Vac or 220-240 Vac and 50/60 Hz.
Connect the power cord between the product and a grounded AC outlet.
CAUTION: To prevent damage to the product, use only the power cord that is provided with the product.
Power cord statement (Japan)
EMC statement (Korea)
ENWW Safety statements 223
Product Stability
Do not extend more than one paper tray at a time.
Laser statement for Finland
Luokan 1 laserlaite
Klass 1 Laser Apparat
HP LaserJet 600 M601n, M601dn, M602n, M602dn, M602x, M603n, M603dn, M603xh, laserkirjoitin on käyttäjän
kannalta turvallinen luokan 1 laserlaite. Normaalissa käytössä kirjoittimen suojakotelointi estää lasersäteen
pääsyn laitteen ulkopuolelle. Laitteen turvallisuusluokka on määritetty standardin EN 60825-1 (2007)
mukaisesti.
VAROITUS !
Laitteen käyttäminen muulla kuin käyttöohjeessa mainitulla tavalla saattaa altistaa käyttäjän turvallisuusluokan
1 ylittävälle näkymättömälle lasersäteilylle.
VARNING !
Om apparaten används på annat sätt än i bruksanvisning specicerats, kan användaren utsättas för osynlig
laserstrålning, som överskrider gränsen för laserklass 1.
HUOLTO
HP LaserJet 600 M601n, M601dn, M602n, M602dn, M602x, M603n, M603dn, M603xh - kirjoittimen sisällä ei ole
käyttäjän huollettavissa olevia kohteita. Laitteen saa avata ja huoltaa ainoastaan sen huoltamiseen koulutettu
henkilö. Tällaiseksi huoltotoimenpiteeksi ei katsota väriainekasetin vaihtamista, paperiradan puhdistusta tai
muita käyttäjän käsikirjassa lueteltuja, käyttäjän tehtäväksi tarkoitettuja ylläpitotoimia, jotka voidaan suorittaa
ilman erikoistyökaluja.
VARO !
Mikäli kirjoittimen suojakotelo avataan, olet alttiina näkymättömällelasersäteilylle laitteen ollessa toiminnassa.
Älä katso säteeseen.
VARNING !
Om laserprinterns skyddshölje öppnas då apparaten är i funktion, utsättas användaren för osynlig laserstrålning.
Betrakta ej strålen.
Tiedot laitteessa käytettävän laserdiodin säteilyominaisuuksista: Aallonpituus 775-795 nm Teho 5 m W Luokan
3B laser.
GS statement (Germany)
Das Gerät ist nicht für die Benutzung im unmittelbaren Gesichtsfeld am Bildschirmarbeitsplatz vorgesehen. Um
störende Reexionen am Bildschirmarbeitsplatz zu vermeiden, darf dieses Produkt nicht im unmittelbaren
Gesichtsfeld platziert warden.
224 Appendix D Regulatory information ENWW
Substances Table (China)
Restriction on Hazardous Substances statement (Turkey)
Türkiye Cumhuriyeti: EEE Yönetmeliğine Uygundur
ENWW Safety statements 225
226 Appendix D Regulatory information ENWW
Index
Symbols/Numerics
1,500-sheet tray
loading 79
paper jams 181
500-sheet tray
loading 77
paper jams 180
A
accessories
ordering 200
part numbers 201
acoustic specications 214
Administration menu, control panel
18
AirPrint 50
alerts, e-mail 49
anticounterfeit supplies 93
B
Backup/Restore menu, control panel
31
batteries included 219
bins, output
jams, clearing 170
selecting 85
booklets
creating (Windows) 133
both sides, printing on
turning on (Mac) 49
browser requirements
HP Embedded Web Server 147
buttons, control panel 12
C
Calibrate/Cleaning menu, control
panel 31
Canadian DOC regulations 223
canceling
print job 51
canceling a print request (Windows)
106
card stock
output bin, selecting 85
cartridges
non-HP 93
recycling 93, 217
replacing 95
status messages 12
storage 93
warranty 205
cartridges, staple
loading 97
cautions iii
cleaning
paper path 161, 187
product 161
clearing jams
1,500-sheet tray 181
500-sheet tray 180
duplexer 178
envelope feeder 183
fuser area 175
locations 170
output area 170
staple 172
top-cover 184
Tray 1 180
Conguration Pages
description 146
conguring
IP address 60
connection
USB with Mac 44
USB with Windows 58
connectivity
solving problems 192
control panel
Administration menu 18
Backup/Restore menu 31
buttons 12
Calibrate/Cleaning menu 31
cleaning page, printing 161
display 12
Display Settings menu 23
General Settings menu 18
lights 12
Manage Supplies menu 24
Manage Trays menu 25
messages, numerical list 102
messages, types of 168
Multi-Bin Mailbox Settings menu
26
Network Settings menu 27
Print Settings menu 21
Reports menu 18
security 153
Service menu 32
settings 37, 40, 48
Stapler/Stacker Settings menu
26
Troubleshooting menu 30
USB Firmware Upgrade menu 32
control panel menus
retrieve job 14, 15
conventions, document iii
copies
changing number of (Windows)
108
counterfeit supplies 93
cover pages
printing (Mac) 52
printing on dierent paper
(Windows) 128
Current Settings Page
description 146
ENWW Index 227
custom print settings (Windows) 109
custom-size paper settings
Macintosh 51
customer support
online 210
repacking product 211
D
default gateway, setting 64
defects, repeating 101
deleting
stored jobs 139
dimensions, product 214
DIMMs
installing 156
part numbers 202
verifying installation 158
Display Settings menu, control
panel 23
disposal, end-of-life 219
document conventions iii
double-sided printing (duplexing)
turning on (Mac) 49
drivers
changing paper types and sizes
70
changing settings (Mac) 48
changing settings (Windows) 37
paper types 73
presets (Mac) 51
settings 37, 40
settings (Mac) 51
settings (Windows) 107
supported (Windows) 34
universal 35
duplex alignment
setting 142
duplex printing (double-sided)
settings (Windows) 114
turning on (Mac) 49
duplex printing accessory
jams 178
part number 201
duplex settings, changing 66
E
e-mail alerts 49
EconoMode setting 93, 154
economy settings 154
EIO cards
installing 156
electrical specications 214
Embedded Web Server
features 147
Embedded Web Server (EWS)
assigning passwords 152
end-of-life disposal 219
envelope feeder
paper jams 183
part number 201
envelopes
loading 82
output bin, selecting 85
environment for product
specications 214
environmental features 5
Environmental Product Stewardship
Program 217
error messages
control panel 168
e-mail alerts 49
lights, control panel 12
numerical list 102
types of 168
errors
software 194
European Union, waste disposal 220
Explorer, versions supported
HP Embedded Web Server 147
F
features 2
feed rollers, replacing 98
File Directory Page
description 146
le upload, Mac 49
Finnish laser safety statement 224
rmware
update, Mac 49
rmware, downloading new 161
rst page
printing on dierent paper
(Windows) 128
use dierent paper 52
fonts
permanent resources 158
upload, Mac 49
formatter
security 153
forms
printing (Windows) 121
fraud Web site 93
fuser
paper jams 175
replacing 98
G
gateway, setting default 64
general conguration
HP Embedded Web Server 148
General Settings menu, control
panel 18
H
hard disks
encrypted 152
heavy paper
output bin, selecting 85
help
printing options (Windows) 108
Help button, control panel 12
HP Customer Care 210
HP Embedded Web Server 40
features 147
general conguration 148
HP Web Services 150
information pages 148
network settings 150
other links list 150
print settings 149
security settings 150
troubleshooting tools 149
HP ePrint
description 40, 50
HP ePrint, using 120
HP fraud Web site 93
HP Printer Utility 49
HP Universal Print Driver 35
HP Utility 49
HP Utility, Mac 49
HP Web Jetadmin 151
HP Web Services
enabling 150
HP Web Services, enabling 120
HP-UX software 41
humidity
specications 214
228 Index ENWW
I
information pages
HP Embedded Web Server 148
printing 146
installing
memory (DIMMs) 156
product on wired networks, Mac
45
product on wired networks,
Windows 60
software, USB connections 58
software, wired networks 62
USB devices 160
Internet Explorer, versions supported
HP Embedded Web Server 147
IP address
conguring 60
IP Security (IPsec) 152
IPv4 address 64
IPv6 address 65
J
jams
1,500-sheet tray 181
500-sheet tray 180
causes of 169
duplexer 178
envelope feeder 183
fuser area 175
locations 170
output bin 170
recovery 186
staple 172
top-cover 184
Tray 1 180
Japanese VCCI statement 223
Jetadmin, HP Web 151
job retention
setting options (Windows) 140
job storage
Macintosh settings 53
modes available 137
setting options (Windows) 140
jobs
Macintosh settings 49
jobs, print
storing permanent copies
(Windows) 141
storing permanent private copies
(Windows) 141
storing temporarily (Windows)
140
storing temporary copies
(Windows) 140
jobs, stored
creating (Windows) 138
deleting 139
printing 139
receiving notication when printed
(Windows) 141
setting user names (Windows)
141
specifying names (Windows) 142
K
kit, printer maintenance
using 98
Korean EMC statement 223
L
labels
output bin, selecting 85
printing (Windows) 123, 126
landscape orientation
selecting, Windows 118
laser safety statements 223, 224
last page
printing on dierent paper
(Windows) 128
letterhead
printing (Windows) 121
license, software 207
lights, control panel 12
link speed settings 66
Linux software 41
loading
1,500-sheet tray 79
500-sheet tray 77
staples 97
Tray 1 76
loading paper 76
M
Mac
changing paper types and sizes
51
driver settings 48, 51
problems, troubleshooting 196
removing software 46
software 49
supported operating systems 44
Macintosh
HP Printer Utility 49
resize documents 51
support 210
Macintosh driver settings
custom-size paper 51
Job Storage 53
watermarks 52
maintenance kit
using 98
maintenance kits
part numbers 201
Manage Supplies menu, control
panel 24
Manage Trays menu, control panel
25
managing network 63
material restrictions 219
Material Safety Data Sheet (MSDS)
220
media 67
custom-size, Macintosh settings
51
rst page 52
pages per sheet 53
supported sizes 71
memory
included 49
installing DIMMs 156
part numbers 202
permanent resources 158
supply errors 102
upgrading 156
verifying installation 158
memory chip, print cartridge
description 206
location 91
memory DIMMs
security 153
menus, control panel
accessing 12
Administration 18
Backup/Restore 31
Calibrate/Cleaning 31
Display Settings 23
General Settings 18
Manage Supplies 24
Manage Trays 25
Multi-Bin Mailbox Settings 26
Network Settings 27
ENWW Index 229
Print Settings 21
Reports 18
Service 32
Stapler/Stacker Settings 26
Troubleshooting 30
USB Firmware Upgrade 32
menus, control-panel
retrieve job 14, 15
mercury-free product 219
messages
e-mail alerts 49
lights, control panel 12
numerical list 102
types of 168
models, feature comparison 2
Multi-Bin Mailbox Settings menu,
control panel 26
multiple pages per sheet 53
printing (Windows) 117
N
n-up printing 53
selecting (Windows) 117
names, job
specifying (Windows) 142
Netscape Navigator, versions
supported
HP Embedded Web Server 147
network
password, changing 63
password, setting 63
settings, changing 63
settings, viewing 63
network settings
HP Embedded Web Server 150
Network Settings menu, control
panel 27
networks
conguring 59
default gateway 64
HP Web Jetadmin 151
IPv4 address 64
IPv6 address 65
protocols supported 59
security 60
subnet mask 64
networks, wired
installing product, Mac 45
installing product, Windows 60
non-HP supplies 93
notes iii
O
online support 210
opening printer drivers (Windows)
107
operating environment
specications 214
operating systems supported 34, 44
ordering
part numbers for 201
supplies and accessories 200
orientation
selecting, Windows 118
other links list
HP Embedded Web Server 150
output bins
paper jams 170
selecting (Windows) 135
P
packaging product 211
page sizes
scaling documents to t
(Windows) 131
pages per sheet 53
selecting (Windows) 117
paper
covers, using dierent paper 128
custom-size, Macintosh settings
51
rst and last pages, using dierent
paper 128
rst page 52
jams 169
loading 1,500-sheet tray 79
loading 500-sheet tray 77
loading Tray 1 76
pages per sheet 53
printing on preprinted letterhead or
forms (Windows) 121
selecting 187
supported sizes 71
supported types 73
paper jams
1,500-sheet tray 181
500-sheet tray 180
duplexer 178
envelope feeder 183
fuser area 175
locations 170
output bin 170
top-cover 184
Tray 1 180
paper pickup problems
solving 169
paper size
changing 70
paper sizes
selecting 113
selecting custom 113
supported 71
paper types
changing 70
selecting 113
paper, ordering 200
paper, special
printing (Windows) 123, 126
part numbers
maintenance kits 201
memory 202
print cartridges 201
supplies 201
trays 201
PCL drivers 34
universal 35
PCL Font List
description 146
perform printer maintenance
message 98
permanent resources 158
personal jobs
storing temporarily (Windows)
140
physical specications 214
pickup rollers
ordering 202
replacing 98
portrait orientation
selecting, Windows 118
postcards
output bin, selecting 85
PostScript Printer Description (PPD)
les
included 49
power
consumption 214
PPDs
included 49
230 Index ENWW
preprinted paper
printing (Windows) 121
presets (Mac) 51
print cartridge
paper jams 184
print cartridges
checking for damage 100
memory chips 206
non-HP 93
part numbers 201
recycling 93, 217
replacing 95
status messages 12
storage 93
warranty 205
print jobs
canceling (Mac) 51
storing permanent copies
(Windows) 141
storing permanent private copies
(Windows) 141
storing temporarily (Windows)
140
storing temporary copies
(Windows) 140
print quality
improving 187
improving (Windows) 113
print settings
HP Embedded Web Server 149
Print Settings menu, control panel
21
print tasks 105
printer drivers
choosing 189
printer drivers (Mac)
changing settings 48
settings 51
printer drivers (Windows)
changing settings 37
settings 107
supported 34
printer maintenance kit
using 98
printer stand
part number 201
printing
from USB storage accessories
143
settings (Mac) 51
settings (Windows) 107
stored jobs 139
printing on both sides
settings (Mac) 53
settings (Windows) 114
priority, settings 37, 40, 48
private jobs
storing permanently (Windows)
141
problem-solving
e-mail alerts 49
messages, types of 168
no response 190
slow response 190
product comparison 2
proof and hold
selecting (Windows) 140
protocols, network 59
PS Emulation drivers 34
PS Font List
description 146
Q
quick copy jobs
storing (Windows) 140
R
rear output bin
paper jams 170
printing to 85
recycling 5, 217
HP printing supplies returns and
environmental program 218
recycling supplies 93
regulatory statements
environmental product
stewardship program 217
removing Mac software 46
removing Windows software 39
repacking product 211
repeating defects, troubleshooting
101
replacing printing cartridges 95
Reports menu, control panel 18
resize documents
Macintosh 51
Windows 131
resource saving 158
restore factory settings 167
retention, job
modes available 137
setting options (Windows) 140
retrieve job menu 14, 15
rollers
ordering 202
replacing 98
rough paper
output bin, selecting 85
S
safety statements 223, 224
SAP software 41
saving resources, memory 158
scale documents
Macintosh 51
Windows 131
security
encrypted hard disk 152
security features 60
security settings
HP Embedded Web Server 150
service
repacking product 211
Service menu, control panel 32
settings
driver presets (Mac) 51
drivers 37
drivers (Mac) 48
priority 37, 40, 48
restore factory 167
shipping product 211
shortcuts (Windows)
creating 110
using 109
SIMMs, incompatibility 156
sleep delay
disabling 154
enabling 154
sleep mode
disabling 154
enabling 154
Sleep Schedule
setting 155
sleep schedule
disabling 155
enabling 155
small paper, printing on 85
software
embedded Web server 40
ENWW Index 231
HP Printer Utility 49
installing, USB connections 58
installing, wired networks 62
Mac 49
problems 194
settings 37, 40, 48
software license agreement 207
supported operating systems 34,
44
uninstalling for Windows 39
uninstalling Mac 46
Solaris software 41
solving
direct-connect problems 192
network problems 192
walk-up USB printing problems
191
special media
guidelines 68
special paper
guidelines 68
printing (Windows) 123, 126
specications
electrical and acoustic 214
operating environment 214
physical 214
stacker
part number 201
printing to 86
staple cartridges
loading 97
part numbers 202
staple jams 172
staple options
selecting (Windows) 136
stapler/stacker
jams, staple 172
loading staples 97
part number 201
printing to 86
Stapler/Stacker Settings menu, control
panel 26
status
HP Utility, Mac 49
messages, types of 168
status, supplies
control panel messages 12
stopping a print request (Windows)
106
storage, job
Macintosh settings 49, 53
modes available 137
setting options (Windows) 140
stored jobs
creating (Windows) 138
deleting 139
printing 139
receiving notication when printed
(Windows) 141
security 153
setting user names (Windows)
141
specifying names (Windows) 142
storing
print cartridges 93
storing jobs
permanent copies (Windows)
141
permanent private copies
(Windows) 141
proof and hold (Windows) 140
setting options (Windows) 140
temporary copies (Windows) 140
temporary personal jobs
(Windows) 140
with Windows 138
straight-through paper path 85
subnet mask 64
supplies
counterfeit 93
memory errors 102
non-HP 93
ordering 200
part numbers 201, 202
recycling 93, 217
replacing print cartridges 95
status, viewing with HP Utility 49
supplies status page
description 146
printing 101
supplies, status
control panel messages 12
support
online 210
repacking product 211
supported paper 71
system requirements
HP Embedded Web Server 147
T
TCP/IP
manually conguring IPv4
parameters 64
manually conguring IPv6
parameters 65
technical support
online 210
repacking product 211
temperature specications 214
tips iii
toner cartridges. See print cartridges
top cover
paper jams, clearing 184
top output bin
paper jams 170
printing to 85
transfer rollers, replacing 98
transparencies
output bin 85
printing (Windows) 123, 126
Tray 1
loading 76
paper jams 180
Tray 2
loading 77
paper jams 180
Tray 3
loading 77
paper jams 180
physical specications 214
trays
congure 83
load 76
loading 1,500-sheet tray 79
loading 500-sheet tray 77
loading Tray 1 76
Macintosh settings 49
paper jams 170, 180, 181
paper orientation 81
part numbers 201
selecting (Windows) 113
troubleshooting
1,500-sheet tray paper jams 181
500-sheet tray paper jams 180
direct-connect problems 192
duplexer jams 178
envelope feeder jams 183
error messages, numerical list
102
232 Index ENWW
fuser-area paper jams 175
jams 169
Mac problems 196
network problems 192
output bin jams 170
paper feed problems 169
paper jams 170
repeating defects 101
staple jams 172
top-cover paper jams 184
Tray 1 paper jams 180
walk-up USB printing problems
191
Windows problems 194
Troubleshooting menu, control
panel 30
troubleshooting tools
cleaning page 161
control-panel messages 102,
168
HP Embedded Web Server 149
solve problems checklist 165
two-sided printing
settings (Windows) 114
turning on (Mac) 49
U
uninstalling Mac software 46
uninstalling Windows software 39
universal print driver 35
UNIX software 41
updates, downloading product 161
upgrading memory 156
Usage Page
description 146
USB cable, part number 202
USB conguration, Mac 44
USB conguration, Windows 58
USB devices
installing 160
USB Firmware Upgrade menu, control
panel 32
USB storage accessories
printing from 143
user names
setting for stored jobs
(Windows) 141
W
walk-up USB printing 143
warnings iii
warranty
customer self repair 209
license 207
print cartridges 205
product 204
watermarks 52
adding (Windows) 133
Web browser requirements
HP Embedded Web Server 147
Web printing
HP ePrint 40, 50
Web sites
customer support 210
fraud reports 93
HP Web Jetadmin, downloading
151
Macintosh customer support 210
Material Safety Data Sheet
(MSDS) 220
universal print driver 35
weight, product 214
Windows
driver settings 37
drivers supported 34
supported operating systems 34
universal print driver 35
ENWW Index 233
234 Index ENWW
