User Manual HP ‎M402DW Printer

Documents for HP M402DW

User Manual

For M402DW. Also, The document are for others HP models: M402N, M402DN, M402DNE, M403N, M403D, M403DN, M403DW

• Printer overview11
  • Printer views12
    • Printer front view12
    • Printer back view13
    • Control panel view14
  • Printer specifications16
    • Technical specifications16
    • Supported operating systems16
    • Mobile printing solutions18
    • Printer dimensions19
    • Power consumption, electrical specifications, and acoustic emissions21
    • Operating environmental range21
  • Printer hardware setup and software installation22
• Paper trays23
  • Load Tray 124
    • Introduction24
    • Tray 1 paper orientation27
  • Load Tray 228
    • Introduction28
    • Tray 2 paper orientation30
  • Load Tray 331
    • Introduction31
    • Tray 3 paper orientation33
  • Load and print envelopes34
    • Introduction34
    • Print envelopes34
    • Envelope orientation34
• Supplies, accessories, and parts35
  • Order supplies, accessories, and parts36
    • Ordering36
    • Supplies and accessories36
    • Customer self-repair parts36
  • Replace the toner cartridge38
    • Introduction38
    • Toner-cartridge information38
    • Remove and replace the toner cartridge39
• Print43
  • Print tasks (Windows)44
    • How to print (Windows)44
    • Automatically print on both sides (Windows)45
    • Manually print on both sides (Windows)46
    • Print multiple pages per sheet (Windows)46
    • Select the paper type (Windows)46
    • Additional print tasks48
  • Print tasks (OS X)49
    • How to print (OS X)49
    • Automatically print on both sides (OS X)49
    • Manually print on both sides (OS X)49
    • Print multiple pages per sheet (OS X)50
    • Select the paper type (OS X)50
    • Additional print tasks51
  • Store print jobs on the product to print later or print privately52
    • Introduction52
    • Before you begin52
    • Set up the printer for job storage52
      • Step one: Install the USB flash drive52
      • Step two: Update the print driver53
    • Create a stored job (Windows)53
    • Print a stored job54
    • Delete a stored job55
  • Mobile printing56
    • Introduction56
    • Wi-Fi Direct and NFC Printing (wireless models only)56
    • HP ePrint via email57
    • HP ePrint software58
    • AirPrint58
    • Android embedded printing59
• Manage the printer61
  • Change the printer connection type (Windows)62
  • Advanced configuration with HP Embedded Web Server (EWS) and HP Device Toolbox (Windows)63
  • Advanced configuration with HP Utility for OS X66
    • Open HP Utility66
    • HP Utility features66
  • Configure IP network settings68
    • Introduction68
    • Printer sharing disclaimer68
    • View or change network settings68
    • Rename the printer on a network68
    • Manually configure IPv4 TCP/IP parameters from the control panel69
    • Link speed and duplex settings69
  • Printer security features71
    • Introduction71
    • Assign or change the system password using the HP Embedded Web Server71
    • Lock the formatter71
  • Energy-conservation settings72
    • Introduction72
    • Print with EconoMode72
    • Set the Sleep/Auto Off After setting72
    • Set the Shut Down After delay and configure the printer to use 1 watt or less of power72
    • Set the Delay Shut Down setting73
  • HP Web Jetadmin74
  • Update the firmware75
    • Method one: Update the firmware using the control panel75
    • Method two: Update the firmware using the Firmware Update Utility75
• Solve problems77
  • Customer support78
  • Restore the factory-set defaults79
  • A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel80
    • Change the “Very Low” settings80
    • Order supplies80
  • Printer does not pick up paper or misfeeds82
    • Introduction82
    • The printer does not pick up paper82
    • The printer picks up multiple sheets of paper84
  • Clear paper jams88
    • Introduction88
    • Experiencing frequent or recurring paper jams?88
    • Jam locations89
    • Clear paper jams in Tray 190
    • Clear paper jams in Tray 291
    • Clear paper jams in Tray 395
    • Clear paper jams in the fuser98
    • Clear paper jams in the output bin102
    • Clear paper jams in the duplexer104
  • Improve print quality106
    • Introduction106
    • Print from a different software program106
    • Check the paper-type setting for the print job106
      • Check the paper type setting (Windows)106
      • Check the paper type setting (OS X)106
    • Check the toner-cartridge status107
    • Clean the printer108
      • Print a cleaning page108
    • Visually inspect the toner cartridge108
    • Check paper and the printing environment108
      • Step one: Use paper that meets HP specifications108
      • Step two: Check the environment109
      • Step three: Set the individual tray alignment109
    • Check the EconoMode settings110
    • Try a different print driver110
  • Solve wired network problems112
    • Introduction112
    • Poor physical connection112
    • The computer is using the incorrect IP address for the printer112
    • The computer is unable to communicate with the printer112
    • The printer is using incorrect link and duplex settings for the network113
    • New software programs might be causing compatibility problems113
    • The computer or workstation might be set up incorrectly113
    • The printer is disabled, or other network settings are incorrect113
  • Solve wireless network problems (wireless models only)114
    • Introduction114
    • Wireless connectivity checklist114
    • The printer does not print after the wireless configuration completes115
    • The printer does not print, and the computer has a third-party firewall installed115
    • The wireless connection does not work after moving the wireless router or printer115
    • Cannot connect more computers to the wireless printer115
    • The wireless printer loses communication when connected to a VPN116
    • The network does not appear in the wireless networks list116
    • The wireless network is not functioning116
    • Perform a wireless network diagnostic test116
    • Reduce interference on a wireless network117
• Index119