Loading ...
Loading ...
Loading ...
c. In the printer software, click Print, Scan & Fax , and then click Maintain Your Printer to access the
Printer Toolbox.
d. Click Clean Printer on the Device Services tab. Follow the on-screen instructions.
To clean the cartridges from the printer display
a. Load Letter or A4 unused plain white paper into the input tray.
b. From the Home screen, touch Setup .
c. Touch Tools , touch Clean Cartridges, and then follow the on-screen instructions.
If cleaning the printhead does not solve the problem, contact HP support. Go to www.hp.com/support .
This website provides information and utilities that can help you correct many common printer
problems. If prompted, select your country/region, and then click All HP Contacts for information on
calling for technical support.
To improve print quality (OS X)
1. Make sure you are using original HP cartridges.
2. Make sure you have selected the appropriate paper type and print quality in the Print dialog.
3. Check the estimated ink levels to determine if the cartridges are low on ink.
Consider replacing the print cartridges if they are low on ink.
4. Check the paper type.
For best print quality, use high quality HP paper, or papers that adhere to the ColorLok® standard. For
more information, see Paper basics on page 13.
Always make sure the paper you are printing on is at. For best results when printing images, use HP
Advanced Photo Paper.
Store specialty paper in its original packaging inside a resealable plastic bag on a at surface in a cool,
dry place. When you are ready to print, remove only the paper you plan to use immediately. When you
have nished printing, return any unused photo paper to the plastic bag. This prevents the photo paper
from curling.
5. Align the printer cartridges.
To align print cartridges from the software
a. Load Letter or A4 plain, white paper in the paper tray.
b. Open HP Utility.
NOTE: HP Utility is located in the Hewlett-Packard folder in the Applications folder at the top
level of the hard disk.
c. Select the HP Oîž«iceJet 3830 series from the list of devices at the left of the window.
d. Click Align.
e. Click Align and follow the on-screen instructions.
f. Click All Settings to return to the Information and Support pane.
ENWW Printing issues 113
Loading ...
Loading ...
Loading ...