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58
CUSTOMER CARE
Before you call for service or assistance:
Check our website, fisherpaykel.com, for ‘Product Help’ to see the latest updates, hintsand
tips, and information about your product.
We recommend that you also refer to your user guide to ensure:
1 Your product is correctly installed.
2 You are familiar with its normal operation.
3 You have read the ‘Before you call for service’, ‘Fault codes’ and ‘Troubleshooting’
attheback of the book.
If after checking these points you still need assistance or parts, you can go online to our
website and book a service with your nearest Fisher&Paykel trained and supported service
technician. Our Customer Care team is also available to offer you assistance.
In New Zealand if you need service or assistance:
Go online to our website and book a service or call the Fisher&Paykel Customer Care
Centre and talk to one of our Customer CareConsultants.
Toll Free: 0800 FP CARE or 0800 372 273
Email: customer.care@fisherpaykel.com
Website: fisherpaykel.com
Postal address: Fisher&Paykel Appliances Ltd, PO Box 58550, Botany, Auckland 2163
Fisher&Paykel has a network of Fisher&Paykel trained and supported service technicians
who can carry out any service necessary on your appliance. Visit our website and book a
service with a Fisher&Paykel trained and supported service technician in your area.
In Australia if you need service or assistance:
Go online to our website and book a service or call the Fisher&Paykel Customer Care
Centre and talk to one of our Customer CareConsultants.
Toll Free: 1300 650 590
Email: customer.care@fisherpaykel.com
Website: fisherpaykel.com
Postal address: Fisher&Paykel Appliances Australia Pty Ltd, PO Box 798,
ClevelandQLD4163
Fisher&Paykel has a network of Fisher&Paykel trained and supported service technicians
who can carry out any service necessary on your appliance.
Visit our website and book a service with a Fisher&Paykel trained and supported service
technician in your area.
If you call, write to or contact us via our website, please provide your name and address,
model number, serial number, date of purchase and a complete description of the problem.
This information is needed in order to better respond to your requestforassistance.
Product details can be found on the rear of the washing machine, and/or above the drum
opening (when the door is open).
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