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37
36
CANADA
LIMITED HOME USE WARRANTY CONTINUED
reconditioned to as-new condition
by Peloton or its vendors may
sometimes be supplied as warranty
replacement and constitute fullment
of warranty terms.
WHAT IS NOT COVERED:
Any other Peloton products or
services, non-Peloton products, or
labour not approved in advance by the
Peloton Member Support team (see
Part C below), units that are, or that
Peloton reasonably believes to be,
stolen, counterfeit, or purchased from
an unauthorized distributor or reseller,
a Peloton Tread+ purchased outside
of the U.S. or Canada or used outside
of the Applicable Provinces, and units
missing serial numbers.
Software, even if sold with or
embedded in the Peloton Tread+, or
Internet connectivity. Peloton does
not warrant that the operation of the
Peloton Tread+ will be uninterrupted or
error-free.
Damage or equipment failure due to
normal wear and tear, improper or
negligent assembly, maintenance,
installation, relocation, or repair
(other than that caused by a Peloton
Incidental or consequential damages.
Peloton is not responsible or liable for
indirect, special, incidental, punitive
or consequential damages, economic
loss, loss of property or prots,
loss of enjoyment or use, or other
consequential damages of any nature
whatsoever in connection with the
purchase, use, repair or maintenance
of equipment or parts. Peloton
does not provide monetary or other
compensation for any such repairs
or replacement part costs, including
but not limited to gym membership
fees, work time lost, cost of substitute
equipment, diagnostic visits,
maintenance visits or transportation.
If the Peloton Tread+ is used for
commercial purposes or for any use
other than household use.
Any attempt to move or repair tness
equipment creates a risk of injury
and property damage. Peloton is not
responsible or liable for any damage or
injury incurred during, or as a result of,
any move, repair or attempted repair
of equipment by anyone other than a
Peloton authorized service technician.
All moves or repairs attempted by You
or anyone acting as Your agent are
authorized service technician), use
of the Peloton Tread+ with parts or
accessories from third parties, or with
parts or accessories not originally
intended for or compatible with the
Peloton Tread+, or any use contrary to
the instructions in the Peloton Tread+
Manual provided to You upon the
purchase of Your Peloton Tread+. If
You did not receive the Peloton Tread+
Manual, please contact us at
onepeloton.ca/company/contact.
Damage or equipment failure due to
accident, abuse, improper or abnormal
use, lack of proper maintenance,
neglect, corrosion, discoloration of
paint or plastic (or any other change
in cosmetic appearance that does not
affect performance), theft, vandalism,
re, ood, wind, lightning, freezing
or other natural disasters or weather
events, acts of God or acts of war or
terrorism of any kind, electrical wiring,
power reduction, power uctuation or
power failure from whatever cause,
unusual atmospheric conditions,
collision, introduction of foreign
objects, or modications that are
unauthorized or not recommended
by Peloton.
undertaken AT YOUR OWN RISK and
Peloton shall have no liability for any
injury to person or property arising
from such attempted moves or repairs.
Labour may not be included if the
Peloton Tread+ is moved outside
of Our service area within the
Applicable Provinces.
Components of the Peloton Tread+
that are inaccessible due to the
addition of after-market equipment, or
where such after-market equipment or
the installation thereof has altered the
original Peloton Tread+ conguration.
If You or any person on Your behalf
falsely swears or commits any
fraudulent act with respect to any
request for Service.
C. HOW TO OBTAIN A REPAIR
OR REPLACEMENT
To be eligible for Service under this
Limited Warranty, upon the discovery
of any nonconformity or defect within
the applicable Term, You must:
(i) contact the Peloton Member
Support team by:
dispute resolution procedures in
Peloton’s Terms of Service, available at
onepeloton.ca/terms-of-service.
You may direct any questions or
concerns to Our Member Support
team by calling 1.833.821.0099, by
emailing [email protected], or
by writing to Us at:
Peloton Interactive, Inc.
441 9th Ave 9th Floor
New York, NY 10001
Attention: Limited Warranty
This Limited Warranty, Peloton’s Terms
of Service, Peloton’s Privacy Policy and
Peloton’s Tread+ Manual constitute the
entire agreement between You and Us
relating to the subject matter hereof.
You are not required to pay a
deductible for any Services under
this Limited Warranty.
This Limited Warranty is not an
insurance contract.
THIS LIMITED WARRANTY (i) IS THE
EXCLUSIVE WARRANTY GIVEN BY
PELOTON, (ii) SETS OUT THE FULL
EXTENT OF OUR RESPONSIBILITIES
y calling us at 1.833.821.0099; or
y chatting with one of Our Member
Support Agents at
support.onepeloton.ca; and
(ii) provide Peloton with the serial
number of the Peloton Tread+ and the
dated receipt, or other proof indicating
the date purchased and the date
delivered.
Requests for Service must be made
within the applicable Term and must
be approved in advance by the Peloton
Member Support team.
D. GENERAL TERMS
Any fraudulent activity on the part
of the Customer under this Limited
Warranty will be prosecuted to the full
extent of the law.
The sections and paragraph headings
used in this Limited Warranty are used
for convenience only and do not in any
way affect the interpretation of this
Limited Warranty.
Any disputes between You and Peloton
related to this Limited Warranty will
be governed by the then- current
WEB VERSION
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