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15
Diagnostics and Troubleshooting
This chapter provides information to help you diagnose and solve problems you might
experience with the access point/router. If you do not find the solution here, visit the
NETGEAR support site at netgear.com/support for more product and contact information.
The chapter contains the following sections:
• Reboot the access point/router from its local browser interface
• Quick tips
• Standard LED behavior when the access point/router is powered on
• Troubleshoot with the LEDs
• You cannot log in to the access point/router
• Router mode: You cannot access the Internet
• Troubleshoot Internet browsing
• Troubleshoot the WiFi connectivity
• Changes are not saved
• Troubleshoot your network using the ping utility of your computer
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