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User Manual
- User Manual - (English, French)
- Spec Sheet - (English)
- Installation instructions - (English)
- Getting to Know the Appliance
- Before First Use
- Operating the appliance
- Microwave
- Microwave programs
- Timer
- Childproof Lock
- Adjust Basic Settings
- Cleaning and Maintenance
- Before Calling for Service
Table of contents
Use and care GUIDE for Microwave Oven
Getting to Know the Appliance
This section outlines and describes the features, indicators and controls of the appliance. You will also find information on the various functions of your appliance.
Parts
1. Control panel and display
2. Oven vents
3. Door gasket
4. Door hinges
5. Glass turntable
6. Roller rest
Oven Vents
The oven vents are located around the sides of the oven cavity. Warm air may be released from the top and bottom vents before, during and after cooking. It is normal to see steam escaping from these vents, and condensation may collect in this area. This area may be warm when the oven is in use. Do not block any vents, since they are important for air circulation.
Cooling Fan
The cooling fan runs during all cooking modes. The fan can be heard when it is running, and warm air may be felt as it is released from the oven vents. The fan may also run after the oven is off.
Control Panel
You can set your appliance's various functions on the control panel using the full touch color display. The full touch color display shows you the current settings.
Full touch color display
Touch buttons
Operating Controls
Use the controls to set your appliance simply and directly.
Touch buttons
There are sensors under the touch buttons. Press on the words of the touch buttons to select a function. The available functions are indicated by a light above the respective touch button. Depending on the operation you are running, the number of available functions can change.
Full touch color display
Use the full touch color display to navigate through the lines on the display and select the settings.
In order to adjust a setting, touch the appropriate place on the display with your finger. The area gets brighter. On this area of the display, swipe your finger to the left or right until the desired setting is displayed enlarged.
Accessories
How to install the turntable
1. Place the roller rest (a) in the recess in the oven cavity.
2. Let the turntable (b) slot in place in the drive (c) in the center of the floor of the oven cavity.
Note: Do not use the appliance if the turntable is not in place. Confirm that all parts are properly seated and that the turntable rotates freely when the microwave is operated.
Before First Use
Before you can use your new appliance, you must enter certain settings. You must also clean the oven cavity and accessories.
Before using the appliance for the first time
- Appliance must be properly installed by a qualified technician before use.
- Remove all packing materials from inside and outside the oven.
- While cool, wipe with a clean, damp cloth and dry.
- There may be a slight odor from your new appliance; this is normal and will disappear after a short time.
- Optimum cooking results depend on proper cookware being used.
- Read and understand all safety precautions and Use and Care Guide information.
- Execute the following sections prior to operating.
Initial operation
As soon as the appliance is connected to the power supply, the first setting "Time of Day" appears on the display.
Setting the time of day
1. Touch the bottom line. The time setting options are displayed.
2. Touch the “Hours” touch field and swipe to the left or right to select the current hour.
3. Touch the "Minutes" touch field and swipe to the left or right to select the current minute.
4. Touch the symbol to apply the settings.
Setting the language
1. Swipe to the left to get to the next setting.
2. Touch the bottom line.
3. Swipe to the left or right to select the required language.
4. Touch the top line.
Setting the time display
1. Swipe to the left to get to the next setting.
2. Touch the bottom line.
3. Swipe to the left or right to select how the clock should be displayed when the appliance is in stand-by mode.
4. Press the SETTINGS touch button to complete initial use.
5. Touch the Save touch field. “First start up finished” is displayed. The appliance goes to stand-by mode.
Notes
- You can change these settings at any time in the basic settings menu. "Adjust Basic Settings" on page 23
- After connecting the appliance to the power or following a power failure, the settings for initial use may be shown in the display.
Cleaning accessories
Before using accessories for the first time, thoroughly clean them with hot soapy water and a soft dish cloth.
Operating the appliance
You have already learned about the controls and how they work. Now we will explain how to apply settings on your appliance. You will learn about what happens when you switch the appliance on and off, and how to select the operating mode.
Setting the appliance
Switching the Appliance On and Off
Touch the ON l OFF touch button to switch the appliance on or off.
The appliance will automatically go to the main menu.
Changing the settings of the current mode
You can change the settings during operation. Touch the touch field of the value you want to change.
Pausing the operation
Touch the START l STOP touch button to pause the operation. Press the START l STOP touch button again to continue the operation.
Opening the appliance door interrupts the operation. Touch the START l STOP touch button once the door has been closed. The operation continues.
Opening the appliance door
If you open the appliance door during an operation, the operation is paused. To continue operation, close the door and touch the START l STOP touch button.
Note: For some types of heating, the operation continues to run even when the appliance door is open.
Changing the operating mode
Touch the START l STOP touch button, then set a different mode. Touch the symbol to navigate to the main menu.
Switching the appliance off
Touch the ON l OFF touch button.
Operating features
Your appliance has several additional operating features that help you to use the appliance correctly and effectively.
Default values
The appliance suggests a setting for each operating mode. You can accept this value or change it in the appropriate area.
Status bar
The status bar fills in from left to right on the display. It indicates a visual display of the set microwave duration.
INFO Touch Button
If the INFO touch button lights up, important information regarding the mode you are using is available. This may include for example recommendations on suitable cookware or how to prepare food for a safe cooking result. When you touch the INFO touch button, the information is displayed for a few seconds.
Sounds
The appliance uses various sound signals during operation. A sound signal can be heard whenever you use a touch button or touch field, or when an operation is started or finished. You can adjust these sounds in the Settings menu. "Adjust Basic Settings" on page 23
Notification display
Whenever an operation or timer is finished, a notification appears on the display. Touch the display screen to confirm and continue operation.
Microwave
You can use the microwave to cook, heat up or defrost food quickly.
To ensure optimum use of the microwave, please observe the notes on cookware and familiarize yourself with the data in the cooking charts at the end of this Use and Care Guide.
Microwave utensil guide
Suitable ovenware
- Heat-resistant glass, glass ceramic and earthenware:
Utility dishes, loaf dishes, pie plates, cake plates, liquid measuring cups, casseroles and bowls without metallic trim (e.g. Pyrex ® , Anchor Hocking™, Corning Ware ® , Emile Henry, etc.).
- China:
Bowls, cups, serving plates and platters without metallic trim.
- Plastic films and wraps:
Plastic wrap (as a cover) - lay the plastic wrap loosely over the dish and press it to the sides. Vent plastic wrap by turning back one edge slightly to allow excess steam to escape. The dish should be deep enough so that the plastic wrap will not touch the food.
- Microwave-safe plastics:
Microwave-safe plastic dishes, cups, semi-rigid freezer containers and plastic bags for short cooking times. Use these with care because the plastic may soften from the heat of the food.
- Paper products:
Paper towels, wax paper, parchment paper, paper napkins and paper plates with no metallic trim or design. Look for the manufacturers label for any special instructions for use in the microwave oven.
Unsuitable ovenware
- Metal utensils and cookware:
Metal shields the food from microwave energy and produces uneven cooking. Also, avoid metal skewers, thermometers or foil trays. Metal utensils can cause arcing, which can damage your microwave oven.
- Metal decoration:
Bowls, cups, serving plates and platters with metallic trim.
- Aluminum foil:
Avoid large sheets of aluminum foil because they hinder cooking and may cause harmful arcing. Use small pieces of foil to shield poultry legs and wings. Keep ALL aluminum foil at least 1 inch (25 mm) from the side walls of the oven cavity and door of the microwave.
- Wood:
Wooden bowls and boards will dry out and may split or crack when you use them in the microwave oven. Baskets made of wood will react in the same way.
- Tightly covered cookware:
Be sure to leave openings for steam to escape from covered cookware. Pierce plastic pouches of vegetables or other food items before cooking. Tightly closed pouches may explode.
- Brown paper:
Avoid using brown paper bags. They absorb heat and can burn.
- Flawed or chipped cooking utensils:
Any utensil that is cracked, flawed or chipped may break in the oven.
- Metal twist ties:
Remove metal twist ties from plastic or paper bags. They become hot and could cause a fire.
Ovenware test
Do not turn on the microwave unless there is food inside. The following ovenware test is the only exception to this rule.
Perform the following test if you are unsure whether your ovenware is suitable for use in the microwave:
1. Heat the empty ovenware at maximum power for ½ to 1 minute.
2. Check the temperature occasionally during that time. The ovenware should still be cold or warm to the touch.
The ovenware is unsuitable if it becomes hot or if sparks are generated.
Microwave power levels
You can select from 10 different microwave power levels. If you do not set a power level, the microwave will automatically operate at the highest power level 100%. The table below provides suggested power levels for various types of food that can be prepared in the microwave.
Microwave output | Use for |
100% high |
Boiling water Cooking ground meat Making candy Cooking fresh fruit & vegetables Cooking fish & poultry Preheating browning dish Reheating beverages Cooking bacon slices |
90% |
Reheating meat slices quickly Saute onions, celery & green peppers |
80% |
All reheating Cooking scrambled eggs |
70% |
Cooking breads & cereal products Cooking cheese dishes Cooking muffins, brownies & cupcakes Cooking whole poultry |
60% | Cooking pasta |
50% |
Cooking meat Cooking custard Cooking spare ribs, rib roast & sirloin roast |
40% |
Cooking less tender cuts of meat Reheating frozen packaged foods |
30% |
Thawing meat, poultry & seafood Cooking small quantities of food Finish cooking casseroles, stew & some sauces Melting chocolate |
20% | Softening butter & cream cheese |
10% low |
Softening ice cream Raise yeast dough |
Setting the microwave
The appliance must be turned off.
1. Touch the ON l OFF touch button to switch on the appliance.
You go directly to the main menu.
2. Touch “Microwave”.
3. A microwave power level in percent is suggested.
4. Touch the power level field and swipe to the left or right to select a different power level. Confirm your setting by touching the symbol.
Note: If you do not touch the symbol the changes will be taken over automatically after a few seconds.
5. Touch the field that displays the default cooking time.
You can set hours, minutes and seconds.
Touch the required field and swipe to the left or right to set the cooking time.
Confirm your setting by touching the symbol.
Note: If you do not touch the symbol the changes will be taken over automatically after a few seconds.
6. Touch the START l STOP touch button to start the appliance operation.
The status bar begins to fill up. The cooking time counts down on the display.
Changing the cooking time
You can change the cooking time at any time during operation, by touching the time as it counts down. Touch the touch field to apply the settings.
The operation continues automatically with the new settings.
Add 30 seconds cooking time
Touch the “Add 30 sec” field on the touch screen to increase the cooking time in increments of 30 seconds. You can also touch this field during microwave operation to add 30 seconds to the remaining microwave time.
Changing the microwave power level
You can change the microwave power level at any time during operation, by touching the power level field on the display. Touch the touch field to apply the settings. The operation continues automatically with the new settings.
The cooking time has elapsed
As soon as the set microwave time has been reached, an audible signal sounds and the appliance ends the microwave operation automatically.
“Microwave completed ” appears on the display. Touch the display to stop the audible signal.
You can restart the microwave operation with the same power level by setting a new time and touching the START l STOP touch button.
Pausing the operation
Touch the START l STOP touch button to pause the operation. Press the START l STOP touch button again to continue the operation.
Opening the appliance door interrupts the operation. Touch the START l STOP touch button once the door has been closed. The operation continues.
Switching the appliance off
Touch the ON l OFF touch button.
Suggestions for best results
To help you achieve the best possible results from your microwave oven, read the following suggestions below:
- Storage temperature
Foods taken from the freezer or refrigerator take longer to cook.
- Size
Small pieces of food cook faster than large ones. Pieces similar in size and shape will cook more evenly when cooked together. For more even results, reduce the power levels when cooking large pieces of food.
- Natural moisture
Very moist foods cook more evenly because microwave energy heats water molecules very efficiently.
- Stirring
Stir foods such as casseroles and vegetables from the outside to the center to distribute the heat more evenly. This will allow the food to cook faster. (Constant stirring is not necessary.)
- Turning
Turn over foods such as pork chops, roasts or whole cauliflower halfway through the cook time. This will help to expose all sides equally to microwave energy.
- Placing food
Place delicate areas of food items, such as asparagus tips, toward the center of the turntable tray.
- Arranging food
Arrange unevenly shaped foods, such as chicken pieces or salmon, with the thicker or meatier parts toward the outside of the turntable tray.
- Letting food stand
After removing the food from the microwave, cover the food with foil or a casserole lid and let it stand to finish cooking. This will help the food finish cooking in the center and avoids overcooking the outer edges. The length of stand time depends on the density and surface area of the food items.
- Wrapping foods
Sandwiches and many other food types containing pre-baked bread should be wrapped in paper towels or wax paper prior to placing in the microwave to help prevent the food items from drying out while heating.
Microwave programs
You can prepare food very easily using the various programs. You select a program and enter the weight or amount of your food. The program then applies the most suitable settings.
Note: The display will give you useful instructions for each of the microwave programs. Press the INFO button whenever it lights up, and read and follow the displayed instructions for best cooking results.
Information on the settings
- The cooking result depends on the quality of the food and the type of cookware. For an optimal cooking result, use food that is in good condition and chilled meat only. For frozen food, use food straight out of the freezer only.
- For some dishes, you will be required to enter the weight or amount. The appliance will then apply the time and temperature settings for you. It is not possible to set weights or amounts outside of the intended range.
- Information is provided, e.g. on cookware, shelf position or the addition of liquid when cooking meat. Some food requires turning or stirring, etc. during cooking. This is shown in the display shortly after operation starts. An audible signal will remind you at the right time.
Setting a Microwave Program
Example: Setting Popcorn mode for 2.75 oz.
1. Touch the ON l OFF touch button.
The main menu is displayed.
2. Swipe to the right or left to select a Microwave Program.
3. Touch the Melt Butter program.
4. Swipe to the left or right to select 1/4 cup.
5. Touch “Continue”.
6. Touch the START l STOP touch button. The appliance starts operating and the cook time counts down on the display.
Changing the operating mode
Touch the START l STOP touch button, then set a different mode. Touch the symbol to navigate to the main menu.
When the program is finished
The display shows “Program completed. Enjoy your meal!”
Touch the display to turn off the notification. The previously set program is displayed. You can continue cooking or turn off the appliance.
Switching off the appliance
Touch the ON l OFF touch button to switch off the appliance.
Beverage
The Beverage mode lets you heat 0.5 to 2 cups of a beverage.
The following chart shows the available options and settings ranges.
Setting
1. Touch the ON l OFF touch button.
The main menu is displayed.
2. Select “Beverage”.
3. Swipe to the left or right to select the desired beverage size.
4. Touch “Continue”.
5. Touch the START l STOP touch button.
The appliance starts operating and the cook time counts down on the display.
Popcorn
CAUTION
Do not leave the oven unattended while popping corn. Popcorn may ignite and cause fire.
The popcorn mode lets you pop 5 different bag sizes of commercially packaged microwave popcorn. The following chart shows the available options and settings ranges.
Setting
1. Touch the ON l OFF touch button.
The main menu is displayed.
2. Select “Popcorn”.
3. Swipe to the left or right to select the desired amount.
4. Touch “Continue”.
5. Touch the START l STOP touch button.
The appliance starts operating and the cook time counts down on the display.
Sensor Cook
The Sensor Cook mode allows you to cook many of your favorite foods without selecting cooking times and power levels. The microwave oven automatically determines the required cooking time for each food item.
For best results for cooking by sensor, follow these recommendations:
- Food cooked with the sensor system should start from normal storage temperature.
- Turntable tray, ceramic tray and outside of container should be dry.
- Foods should always be covered loosely with microwavable plastic wrap, wax paper or lid.
- Foods should be cooked on a microwaveable dinner plate.
- Touch the INFO button for information, e.g. on cookware, rack position or the addition of liquid when cooking meat.
- Do not open the door or touch the START l STOP touch button during sensing time. When sensing time is over, the remaining cooking time will appear in the display. At this time you can open the door to stir, turn or rearrange the food.
The following chart shows the amount of food you can cook at any one time.
Notes
- Cover with vented plastic wrap or wax paper.
- Reheat food on a microwaveable dinner plate.
- Add water to dry rice (1 part rice/2 parts water).
- Pierce potatoes and vegetables with nonporous skins with a fork. Do not cover.
Setting
1. Touch the ON l OFF touch button.
The main menu is displayed.
2. Select “Sensor Cook”.
3. Swipe to the left or right to select the desired food.
4. Touch the START l STOP touch button. The appliance starts sensing.
5. Once sensing is complete a notification is displayed. Then the appliance starts cooking. The calculated cook time counts down on the display.
Note: Do not open the door during the sensing process, or the process will be cancelled. Once sensing is completed, you can open the door to stir, turn or rearrange the food. Touch the START l STOP touch button to resume operation.
Sensor Reheat
The Sensor Reheat mode lets you reheat dinner plates or casseroles (8-12 oz) for your cooking convenience.
For best results for cooking by sensor, follow these recommendations:
- Food cooked with the sensor system should start from normal storage temperature.
- Turntable tray, ceramic tray and outside of container should be dry.
- Foods should always be covered loosely with microwavable plastic wrap, wax paper or lid.
- Foods should be cooked on a microwaveable dinner plate.
- Touch the INFO button for information, e.g. on cookware, rack position or the addition of liquid when cooking meat.
- Do not open the door or touch the START l STOP touch button during sensing time. When sensing time is over, the remaining cooking time will appear in the display. At this time you can open the door to stir, turn or rearrange the food.
The following chart shows the amount of food you can cook at any one time.
Reheat cooking suggestions
Food/Quantity | Directions |
Dinner plate 1 serving (1 plate) |
Use only pre-cooked, refrigerated foods. Cover plate with vented plastic wrap or waxed paper, tucked under plate. If food is not hot enough after heating with the Reheat feature, continue heating using manual time and power level setting. Contents:
|
Casserole, Pasta 1 to 4 servings |
Cover plate with lid or vented plastic wrap. If food is not hot enough after heating with the Reheat feature, continue heating using manual time and power level setting.
Stir foods once before serving. Contents:
|
Setting
1. Touch the ON l OFF touch button. The main menu is displayed.
2. Select “Sensor Reheat”.
3. Touch the START l STOP touch button. The appliance starts sensing.
4. Once sensing is complete a notification is displayed. Then the appliance starts cooking. The calculated cook time counts down on the display.
Note: Do not open the door during the sensing process, or the process will be cancelled. Once sensing is completed, you can open the door to stir, turn or rearrange the food. Touch the START l STOP touch button to resume operation.
Auto Defrost
With the Auto Defrost mode you can defrost three different types of food by entering the weight. The ideal defrost time will be calculated by the program.
The following chart shows the available options and settings ranges.
Ovenware for defrosting
Place the food in a microwaveable shallow dish, such as a glass casserole dish or glass plate, but do not cover.
Stand time
The defrosted food should be left to stand for an additional 10 to 30 minutes until it reaches an even temperature. Large pieces of meat require a longer standing time than smaller pieces. Flat pieces of meat and items made from ground meat should be separated from each other before leaving to stand.
After this time, you can continue to prepare the food, even though thick pieces of meat may still be frozen in the middle.
Tips for defrosting
WARNING HEALTH RISK Liquid will be produced when defrosting meat or poultry. Drain off this liquid when turning meat and poultry, and under no circumstances, use it for other purposes, or allow it to come into contact with other foods.
- Always enter the weight in lb when using the defrost by weight feature (see program table).
- Use the defrost mode for raw food items only.
- Defrosting gives best results when food to be thawed is a minimum of 0° F (taken directly from a freezer). If the food has been stored in a refrigerator-freezer that does not maintain a temperature of 5° F or below, always program a lower food weight or lower cook time to prevent cooking the food.
- If the frozen food is stored outside the freezer for up to 20 minutes, enter a reduced cook time or weight.
- The shape of the package will alter the defrosting time. Shallow rectangular food packets defrost more quickly than a deep frozen block of food.
- Separate pieces as they begin to defrost. Separated frozen pieces of food defrost better.
- Shield warm areas of food with small pieces of aluminum foil, if they start to heat up.
Use small pieces of aluminum foil to shield food items like chicken wings, leg tips and fish tails.
Do not allow aluminum foil to touch the oven cavity when defrosting.
Setting
1. Touch the ON l OFF touch button. The main menu is displayed.
2. Select “Auto Defrost”.
3. Touch the type of food you want to defrost.
4. Swipe to the left or right to set the weight of the food.
5. Touch “Continue”.
6. Touch the START l STOP touch button.
The appliance starts operating and the cook time counts down on the display.
Keep Warm
Use the Keep Warm mode to keep cooked foods hot and ready to serve.
Notes
- Food cooked covered should remain covered during Keep Warm.
- Pastry items (pies, turnovers, etc.) should be uncovered.
- Complete meals kept warm on a dinner plate can be covered during Keep Warm.
Setting
1. Touch the ON l OFF touch button. The main menu is displayed.
2. Select “Keep Warm”.
3. Touch the START l STOP touch button.
The status bar fills up quickly and the appliance starts operating.
Melt Butter
The following chart shows the available options and settings ranges.
Setting
1. Touch the ON l OFF touch button.
The main menu is displayed.
2. Select “Melt Butter”.
3. Swipe to the left or right to select the desired amount.
4. Touch “Continue”.
5. Touch the START l STOP touch button.
The appliance starts operating and the cook time counts down on the display.
Timer
The Timer function works like a kitchen timer. The appliance does not switch on and off automatically.
Kitchen Timer
The Kitchen Timer can be set when the appliance is switched on or off.
1. Touch the TIMERS touch button. The kitchen timer function is shown in the display.
2. Touch the required field and swipe to the left or right to set the kitchen timer. You can set hours, minutes and seconds.
3. Touch the symbol. The kitchen timer begins to count down.
The symbol and timer value are displayed in the top left corner of the display.
Note: When the set time has elapsed, a short signal sounds. “Kitchen Timer completed” is displayed. Touch the notification to turn it off.
If you do not touch the notification it will turn itself off after about one minute. The symbol and 00 min 00 sec will remain in the top left corner of the display. Touch the display to cancel these indicators.
Checking, changing or deleting settings
1. Touch the TIMERS touch button.
The time-setting options are shown in the display.
2. Touch the required timer option.
3. Swipe to the left or right on the touch display to change the settings. To delete a timer value, set “00:00“, or touch “Cancel”.
4. Touch the symbol twice.
Childproof Lock
Your appliance is equipped with a childproof lock so that children cannot switch it on accidentally or change any settings.
Activating and Deactivating
The appliance has to be turned off.
1. Touch and hold the LOCK touch button until "Panel Lock activated" is displayed. The childproof lock is activated. The symbol is displayed in the top left corner of the display.
2. Touch and hold the LOCK touch button until "Panel Lock deactivated" is displayed. The childproof lock is deactivated.
Adjust Basic Settings
You can adjust various settings of your appliance, to make using your appliance easy and convenient. If necessary, you can change these settings in the menu “Settings”.
Changing the Settings
The appliance has to be switched off.
1. Touch the SETTINGS touch button.
2. Swipe to the left or right to select the required setting.
3. Touch the bottom line.
4. Swipe to the left or right to select the required setting.
5. If required touch the symbol to apply the setting.
6. Touch the top line.
7. Touch the SETTINGS touch button.
8. Touch "Save" to save the changes.
Available settings
Cleaning and Maintenance
WARNING
Be sure the entire appliance has cooled and grease has solidified before attempting to clean any part of the appliance.
Cleaning Guide
For best performance and for safety reasons, keep the oven clean inside and outside. Take special care to keep the inner door panel and oven front frame free of food and grease build-up.
- Never use abrasive scouring powder or pads on the microwave. Wipe the microwave oven inside and out with a soft cloth and warm (not hot) mild detergent solution. Rinse and wipe completely dry.
- Wipe spatters immediately with a wet paper towel, especially after cooking greasy foods like chicken or bacon.
- Clean your microwave oven weekly or more often, if needed.
- Never operate the oven without food in the oven cavity; this can damage the magnetron tube or glass tray. You may wish to leave a cup of water standing inside the oven when it is not in use to prevent damage if the oven is accidentally turned on.
Part | Recommendations |
Oven cavity |
Keep inside (cavity) of the oven clean. Food particles and spilled liquids can stick to the oven walls, causing the oven to work less efficiently. Wipe up spills immediately. Use a damp, clean cloth and mild soap. DO NOT use harsh detergents or abrasive cleaners. To help loosen baked-on food particles or liquids, heat 2 cups of water (add the juice of 1 lemon if you desire to keep the oven fresh-smelling) in a 4 cup microwave-safe dish at High power for 5 minutes or until boiling. Let stand in oven cavity for 1 or 2 minutes. |
Glass turntable tray |
Remove glass turntable tray from the oven when cleaning the oven cavity and tray. NOTICE: To prevent the glass turntable from breaking, handle with care and do not put it in water immediately after cooking. Wash the glass turntable tray in warm soapy water or in the dishwasher. |
Turntable roller rest | Clean with warm, soapy water. Rinse thoroughly and dry. |
Door glass |
Wash with soap and water or glass cleaner. Use Fantastik ® or Formula 409 ® on a clean sponge or paper towel and wipe clean. Avoid using abrasive cleaners, like powder cleaning agents, steel wool pads and oven cleaners. If steam accumulates inside or outside the oven door, wipe with a soft cloth. Steam can accumulate when operating the oven in high humidity and in no way indicates microwave leakage. |
Painted surfaces | Clean with hot soapy water or apply Fantastik ® or Formula 409 ® to a clean sponge or paper towel and wipe clean. Avoid using abrasive cleaners, like powder cleaning agents, steel wool pads and oven cleaners. |
Stainless steel surfaces | Always wipe or rub in the direction of the grain. Clean with a soapy sponge, then rinse and dry, or wipe with Fantastik ® sprayed on a paper towel. Protect and polish with Stainless Steel Magic ® and a soft cloth. Remove water spots with a cloth dampened with white vinegar. Do not use any cleanser that contains chlorine as these may rust the stainless steel |
Plastic & Controls | When cool, clean with soapy water, rinse and dry. |
Printed areas (words & numbers) | Do not use abrasive cleaners or petroleum-based solvents. |
Before Calling for Service
Before calling customer service, consider the suggestions and instructions below:
Problem | Suggestion |
Neither the display nor the oven operates. |
|
The display works, but the oven will not operate. |
|
The power goes off before the cook time has elapsed. |
|
The microwave power level switches from power level 100% to power level 80%. | If the oven is set to cook for more than 30 minutes at 100% power level, it will automatically reduce the power to a 80% power level after 30 minutes to avoid overcooking. |
You see sparks or arcing. | Remove any metallic utensils, cookware or metal ties from the oven cavity. If using aluminum foil, use only narrow strips and allow at least one inch between the foil and the interior oven walls. |
The turntable makes noises or sticks. |
|
Using your microwave causes TV or radio interference. | This is similar to the interference caused by other small appliances, such as hair dryers. Move your microwave further away from other appliances, like your TV or radio. |
The display shows error message E-xx and service hotline | A malfunction has occurred. Note any error codes that may appear on the display. Disconnect the appliance from the power supply by switching off the fuse in the fuse box and call an authorized servicer. |
The display shows error message E-11 and service hotline | The touch buttons do not operate properly. This may be due to condensation on keypad. Clean the control panel with a dry cloth. Disconnect the appliance from the power supply by switching off the fuse in the fuse box and switch it back on after 10 seconds. |
See other models: MBES MD24JS MD30RS MD30WS