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49
TROUBLESHOOTING
ENGLISH
TROUBLESHOOTING
Before Calling for Service
Operation of the appliance can lead to errors and malfunctions. The following tables contain possible
causes and notes for resolving an error message or malfunction. You can remedy most of the problems by
yourself, consequently save time and money, since you do not need to call service centre. The following
table should assist you by troubleshooting.
Error Codes
The appliance is equipped with an automatic error-monitoring system to detect and diagnose problems at
an early stage. If this appliance does not function properly or does not function at all, check the following
before you call LG Electronics service centre.
Symptoms Possible Cause & Solution
IE
Water inlet problem.
• Check for a clogged, kinked or frozen water supply hose.
• Check water supply.
OE
Drainage Problem.
• Check for a clogged, kinked or frozen drain hose.
Waste spigot is clogged.
• Remove knockout on waste spigot.
Filters are clogged.
• Clean Filters.
bE
Oversudsing caused by improper detergent, such as liquid dish soap.
• Do not use hand dishwashing liquids. Only use detergents which are
designed for use in automatic dishwashers.
• To remove detergent residue in the tub, pour approximately 100~200 ml
of milk into a shallow bowl, place it to the upper rack and then run the
appliance on the
Auto
cycle.
Failure to level appliance.
• Make sure that the appliance is properly leveled.
HE
Heater circuit failure
• Call for service if the same problem occurs again.
FE
Excessive water supplied.
• Call for service if the same problem occurs again.
AE
Water leakage problem
• Call for service if the same problem occurs again.
tE
Thermistor failure
• Call for service if the same problem occurs again.
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