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39
EN
Error Messages
Symptoms Reason Solution
The door is not closed
properly.
• Close the door completely. If the error code is
not released, call for service.
Door lock switch error.
• Check nothing is caught under the door,
including shipping materials or lothing.
• Close the door completely. If the error code is
not released, call for service.
Special Drain Feature.
• If the washing machine is paused during a cycle
for a few minutes, the cycle will be cancelled
and any water remaining in the drum will be
drained.
Water supply taps are not
fully open.
• Fully open tap.
Water line hoses are kinked,
pinched, or crushed.
• Straighten the hose(s).
Water inlet filters are
clogged.
• Clean the inlet filters.
Water supply pressure to tap
or house is too low or very
high.
• Contact a plumber to have the water lines
repaired.
Water supply connected with
leaklimiting hoses.
• Do not use leak limiting hoses.
Foreign objects, such as
coins, pins, clips, etc., caught
between the wash plate and
the inner basket.
• Turn off the washing machine and then press
the Power button. Press the Spin button without
selecting a cycle to drain and spin the load.
When the spin is complete, remove the clothes
and then find and remove any objects caught in
the wash plate.
Drain hose is kinked,
pinched, or clogged.
• Straighten the hose(s).
Drain discharge is more
than 1.2 m above bottom of
washing machine.
• Adjust or repair drain. Maximum drain height is
1.2 m.
UE rebalancing operation is
not successful.
• The automatic attempt to rebalance the load
was not successful. The cycle has been paused
to allow the load to be manually adjusted.
The load is too small.
• Add more items to allow the washing machine to
balance the loads.
Heavy articles are mixed with
lighter items.
• Wash articles of somewhat similar weight.
The load is out of balance.
• Manually redistribute the load if articles have
become tangled.
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