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36
EN
Symptoms Reason Solution
Staining
Bleach or softener dispensed
too soon.
• Dispenser compartment is overfilled causing
bleach or softener to dispense immediately.
ALWAYS measure bleach to prevent overfilling.
• Close the dispenser drawer slowly.
Bleach or softener was added
directly to the wash load in
the drum.
• Always use the dispensers to ensure that
laundry products are properly dispensed at the
right time in the cycle.
Clothes were not properly
sorted.
• Always wash dark colours separately from light
colours and whites to prevent discoloration.
• Never wash heavily soiled items with lightly
soiled items.
Water leaking
Supply hose connection
is loose at tap or washing
machine.
• Check hoses for leaks, cracks and splits.
• Tighten hose connections.
House drain pipes are
clogged.
• The washing machine pumps out water very
rapidly. Check for water backing up out of the
drain pipe during drain. If water is seen coming
out of the drain, check for proper drain hose
installation and check for restrictions in the
drain. Contact a plumber to repair the drain pipe.
Drain hose has come out of
drain or is not inserted far
enough.
• Tie drain hose to supply hose or standpipe to
prevent it from coming out during drain. For
smaller drain pipes, insert the drain hose into
the pipe as far as the drain hose flange. For
larger drain pipes, insert the drain hose into the
pipe 2.5 - 5 cm past the flange.
A large item such as a pillow
or blanket is above the top of
the drum.
• Stop the washing machine and check the load.
Make sure the load does not crest above the top
edge of the drum and is fully submerged in the
water.
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