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37
EN
Symptoms Reason Solution
Washing machine
will not operate
Control panel has powered
off due to inactivity.
• This is normal. Press the Power button to turn
the washing machine back on.
Washing machine is
unplugged.
• Make sure the power cord is plugged securely
into a working outlet.
Water supply is turned off. • Turn both hot and cold taps fully on.
Controls are not set properly.
• Make sure the cycle was set correctly, close the
door and press the Start/Pause button.
Door is open.
• Close the door and make sure that nothing is
caught under the door preventing it from closing
completely.
Circuit breaker/fuse is
tripped/blown.
• Check house circuit breakers/fuses. Replace
fuses or reset breaker. The washing machine
should be on a dedicated circuit. The washing
machine will resume the cycle from where it
stopped once power is restored.
Control needs to be reset.
• Press the Power button, then reselect the
desired cycle and press the Start/Pause button.
Start/Pause was not pressed
after a cycle was set.
• Press the Power button then reselect the
desired cycle and press the Start/Pause button.
The washing machine will shut off if the
Start/Pause button is not pressed within 60
minutes.
Extremely low water
pressure.
• Check another tap in the house to make sure
that household water pressure is adequate.
Washing machine is too cold.
• If the washing machine has been exposed to
temperatures below freezing for an extended
period of time, allow it to warm up before
pressing the Power button.
Washing machine is heating
the water or making vapour.
(some models only)
• The washing machine drum may stop operating
temporarily during certain cycles, while water is
safely heated to a set temperature.
Washing machine
not filling
properly
Filter clogged.
• Make sure the inlet filters on the fill valves are
not clogged.
Supply hoses may be kinked.
• Check that supply hoses are not kinked or
clogged.
Insufficient water supply.
• Make sure that both hot and cold water taps are
turned on all the way.
Hot and cold supply hoses
are reversed.
• Check supply hose connections.
Washing machine
will not drain
water
Kinked drain hose. • Ensure that the drain hose is not kinked.
Drain located higher than 1.2
m above the floor.
• Make sure that the drain hose is no higher than
1.2 m above the bottom of the washing machine.
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