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76 English
Troubleshooting
Troubleshooting
Problem Cause Action
Smoke comes out during
operation.
• During initial operation
• If there is food on the
heater
• Smoke may come from
the heater when you rst
use the oven. This is not
a malfunction, and if you
run the oven 2-3 times, it
should stop happening.
• Let the oven cool
sufciently and remove
the food from the heater.
There is a burning or
plastic smell when using
the oven.
• If using plastic or other
containers that are not
heat-resistant
• Use glass containers
suitable for hot
temperatures.
The oven does not cook
properly.
• If the door is often opened
during cooking
• Do not frequently open
the door unless you
are cooking things that
need to be turned. If you
frequently open the door,
the interior temperature
will be lower and this may
affect the results of your
cooking.
The oven is warm during
pyro cleaning.
• This is because pyro
cleaning uses high
temperatures.
• This is not a product
malfunction, so there is no
need to worry.
There is a burning smell
during pyro cleaning.
• Pyro cleaning uses high
temperatures, so you
may smell food residue
burning.
• This is not a product
malfunction, so there is no
need to worry.
Steam cleaning does not
work.
• This is because the
temperature is too high.
• Let the oven cool and then
use.
Dual cook mode does
not work.
• If the divider is not
properly assembled
• Insert the divider correctly
and use.
Single cook mode does
not work.
• If the divider is inserted in
the oven.
• Take out the divider and
use.
NV75J7570RS_EU_DG68-00615D-04_EN.indd 76 2017-03-09 12:05:22
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