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40 English
Troubleshooting
Troubleshooting
Problem Cause Action
A beeping sound occurs
during cooking.
If the Auto Cook function
is being used, this
beeping sound means
it’s time to turn over the
food during thawing.
Turn the food over when
the notication pops up,
select OK, and then press
the Dial Knob. Then,
select Continue, and then
press the Dial Knob to
resume process.
The oven is not level. The oven is installed on
an uneven surface.
Make sure the oven is
installed on at, stable
surface.
There are sparks during
cooking.
Metal containers are
used during the oven/
thawing functions.
Do not use metal
containers.
When power is
connected, the oven
immediately starts to
work.
The door is not properly
closed.
Close the door and check
again.
There is electricity
coming from the oven.
The power or power
socket is not properly
grounded.
Make sure the power
and power socket are
properly grounded.
There is water dripping. There may be water or
steam in some cases
depending on the food.
This is not an oven
malfunction.
Let the oven cool and
then wipe with a dry
dish towel.
Steam leaks from the
door.
There may be water or
steam in some cases
depending on the food.
This is not an oven
malfunction.
Let the oven cool and
then wipe with a dry
dish towel.
Problem Cause Action
There is water left in the
oven.
There may be water or
steam in some cases
depending on the food.
This is not an oven
malfunction.
Let the oven cool and
then wipe with a dry
dish towel.
The brightness inside the
oven varies.
Brightness changes
depending on power
output changes
according to function.
Power output changes
during cooking are not
malfunctions. This is not
an oven malfunction.
Cooking is nished, but
the cooling fan is still
running.
To ventilate the oven,
the cooling fan continues
to run for about
5 minutes after cooking
is complete.
This is not an oven
malfunction.
NQ8300T_NQ50T8939BK_EU_DG68-01261C-00_EN.indd 40 2020-01-23 12:31:06
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