BG-4K-VP44PRO
4x4 4K UHD Seamless HDMI Matrix Switcher/Video Wall Processor/
MultiViewer Over Cat5e/6/7 Kit with 4 Receivers
User Manual
BZBGEAR BG-4K-VP44PRO PRODUCT MANUAL
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BZBGEAR BG-4K-VP44PRO PRODUCT MANUAL
Table of Contents
Statement 4
Safety Precaution 4
Introduction 5
Feature 5
Packing List 5
Specifications 6
Operation Controls and Functions 6
Wiring Diagrams 7
Input / Output Channel Key Operation 9
Panel Control 10
Remote Control 34
Audio Extraction 35
RS232 Control 36
Scene Examples 37
Web Control 47
Web Interface Control 49
Tech Support 56
Limited Product Warranty Terms 56
Mission Statement 56
Copyright 56
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BZBGEAR BG-4K-VP44PRO PRODUCT MANUAL
Statement
Please read these instructions carefully before connecting, operating, or configuring this
product. Please save this manual for future reference.
Safety Precaution
● To prevent damaging this product, avoid heavy pressure, strong vibration, or immersion
during transportation, storage, and installation.
● The housing of this product is made of organic materials. Do not expose to any liquid,
gas, or solids which may corrode the shell.
● Do not expose the product to rain or moisture.
● To prevent the risk of electric shock, do not open the case. Installation and maintenance
should only be carried out by qualified technicians.
● Do not use the product beyond the specified temperature, humidity, or power supply
specifications.
● This product does not contain parts that can be maintained or repaired by users.
Damage caused by dismantling the product without authorization from BZBGEAR is not
covered under the warranty policy.
● Installation and use of this product must strictly comply with local electrical safety
standards.
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BZBGEAR BG-4K-VP44PRO PRODUCT MANUAL
Introduction
The BG-4K-VP44PRO is a 4x4 HDMI 2.0 Seamless Matrix that offers a range
of impressive features. It has 4 HDMI inputs and 4 RJ45 outputs with 1 HDMI loop
output, supporting 4K@60HZ 4:4:4 8bit with HDCP 2.2. In Seamless Matrix Mode, it
provides smooth switching without delay or signal loss. It also offers Video Wall
Mode with up to 7 different modes built-in and supports cascading. The Multiviewer
Mode can display 4 videos simultaneously on a single screen with various built-in
layouts.
Additionally, the BG-4K-VP44PRO is capable of audio matrixing for analog
audio embedding, extraction, and independent audio switching capabilities. The
device supports EDID management and LPCM 2.0 audio format. With PoC (Power
over Cable), the receivers are powered by the base unit simplifying installations.
Control options include panel buttons, remote control, RS232, and TCP/IP control.
Feature
● Seamless matrix with 4 HDMI inputs, 4 RJ45 outputs for 70m signal extension, and
1 HDMI loopout
● 4K@60HZ 4:4:4 8bit, HDCP 2.2
● Seamless Matrix Mode: 4 in, 4 out with no switching delay or signal loss
● Video Wall Mode: Up to 7 different modes built-in and supports cascading
● Multiviewer Mode: Display 4 videos on the same screen with different configurations
● Audio Matrix: Analog audio embedding, extraction, and the audio can be
independently switched.
● Advanced EDID management
● LPCM 2.0 audio format
● PoC (Power over Cable): receivers powered by base unit via ethernet cable.
● Control via Panel button, Remote, RS232, TCP/IP Control
Packing List
● 1x BG-4K-VP44PRO
● 1x 12V/4A DC power adapter
● 1x Remote control
● 1x 3 Pin Phoenix Terminal Plug
● 4x BG-4K-VP44PRO-R
● 5x IR Transmitter Cables
● 5x IR Receiver Cables
● 1x CD and User Manual
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BZBGEAR BG-4K-VP44PRO PRODUCT MANUAL
Specifications
Technical Specifications
Operating Temperature Range
-5 to +40°C(23 to +104 °F)
Storage Temperature Range
-10 to +60°C(-14 to +140 °F)
Operating Humidity Range
5 to 90 % RH (no condensation)
Video Input Connectors
4x HDMI Type A, 19-pin, female
Video Output Connectors
4x RJ45 female and 4x HDMI Type A, 19-pin, female
Bandwidth
18 Gbit/s
Supported Video Format
4K@60Hz,YUV 4:4:4 8bit
4k@30Hz/1080P/1080i/720P
Supported Audio Formats
LPCM 2.0
HDCP Compliant
HDCP 2.2 and HDCP 1.4
Input ports
4x HDMI Ports
Output ports
4x RJ45 Ports and 4x HDMI Ports
Power Consumption
41 watts (Max.)
Dimensions
Matrix: L262 x W163 x H36 mm
Mass (Main Unit)
Matrix: 2710g
Operation Controls and Functions
Front Panel
1. LCD screen, IR receiving port, and indicator light
2. Output button OUT 1~4 & Input button IN 1~4
3. MENU button: PRESET; MANU; UP; DOWN; LOCK; ENTER
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Rear Panel
1. 3.5mm Audio In
2. 3.5mm Audio Out
3. IR In & Out
4. RS232 port
5. HDMI IN x4 with 1x HDMI Loop out
6. HDMI OUT x4
7. RJ45 x4
8. Ethernet port
9. Power input 12V/4A and FW updating Port
Wiring Diagrams
Seamless Matrix Mode
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Video Wall Mode
Multiviewer mode
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Input / Output Channel Key Operation
Channel
Button Methodology
OUT1-4
1. Press the OUTPUT# button for the display you wish to change and the
# will be highlighted on the display screen. Multiple outputs can be
selected and highlighted at once.
2. Long press any OUTPUT button to highlight/select all outputs at once.
3. Press the INPUT # button you would like to display and the
highlighted/selected output(s) will change to the selected input #.
4. Press the OUTPUT # button again to cancel the selection of a
highlighted output on the display screen.
IN1-4
Press and hold an INPUT # button to change all inputs to the selected
input.
MENU
Press the MENU button to enter the on screen display (OSD) menu or
back to the previous option.
ENTER
Press the ENTER button to confirm a selected option or advance to the
next menu screen.
UP
Press the UP button to navigate the OSD Menu.
DOWN
Press the DOWN button to navigate the OSD Menu.
PRESET
1. Press the PRESET button to enter the preset call menu.
2. Use the UP and DOWN buttons to highlight one of the 26 preset
modes
3. Press the ENTER key to enable the highlighted preset mode.
LOCK
Long press the LOCK button to lock the touch panel buttons. Long press
the LOCK button again to unlock.
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Panel Control
Video
There are 4 switching channels which can be configured to form a matrix of 1×4 ~ 4×4 and
can switch any input signal to any of the outputs.
Operation: “output channel” + “input channel”
Examples:
1. Switch output 1 to input 4
a. Press output button “1” and then press input “4” button to switch
2. Switch Outputs 1, 2, and 3 switch to input 2.
a. Press output buttons “1”, “2”, and “3” and then press input button “2” to
complete the switch.
3. Switch all outputs to input 4 source
a. Long press output button “4” and then short press input “4” to switch.
Main Menu
The main menu is divided into 5 sections, which are Output, Input, Preset, Config, and Info.
Each section has multiple sub-menus that need to be set up for the best performance.
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Output
There are 5 sub-menus in the Output interface: output 1~4 and All, which are used for
individual or all output settings. Each channel contains 3 function items, which are video,
audio, and power.
Choose a desired output before setting video or audio parameters.
There are 9 options in video: Source, Onoff, Pattern, Format, Genlock, Mirror, Coord, PIP,
and Image. There are 4 options in Audio: HDMI onoff, HDMI SRC, DEC onoff, and DEC
SRC.
1） Source
Any output can be switched to any input or all outputs can be switched to the same input;
Default setting is PTP (Point to Point)
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2） Onoff
Turn the video stream on or off for one or all of the outputs. The video streams are turned
on by default.
3） Pattern
Built-in images can be shown on a display(s) by using the Pattern option which can be used
for signal testing or video alignment.
For example: Using the Cross or Cross1 images in 4x4 Video Wall mode to test whether
each display is formatted and mounted correctly.
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4） Format
The Format function can set and force the output resolution format but it does not provide
an upscale image quality.
Example:
The input is 1080P@60Hz and the output is set to 4K60Hz. Although the TV is displayed in
4K@60Hz the image will still be in 1080P@60Hz.
NOTE: Selecting the input mode will enable the following input resolution but switching with
the matrix will not be seamless unless the resolution from the source is in the same format
and without HDR. There will be a system check time for 15 seconds. The setting will return
to the original resolution if the display does not support the selected resolution.
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5） Genlock
Genlock is a common technique where the video output of one source is used to synchronize
other picture sources together.
Default is to Off. Output 1 cannot be selected as it is the
reference. Only Output 2, Output 3, and Output 4 can be enabled. Switching the output
resolution will affect other output images. (The image may be black for a while and the
resolution will not be able to be changed.)
Operation:
1. Select “Output” in the main menu and press “ENTER”
2. Press “UP” or “DOWN” to select “ Output 1~4, all”
3. Click “ENTER” to enter the next sub-menu
4. Press “UP” or “DOWN” to select “Video”
5. Press “UP” or “DOWN” to select “Genlock”
6. Click “ENTER” to enter the next sub-menu
7. Press “UP” or “DOWN” to select “ Off” or “On” to complete the operation.
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6） Mirror
Mirror can flip an image on the horizontal or vertical axis. X is used to mirror horizontally and
Y is used to mirror on the vertical axis. By default Mirror is set to off.
There are 3 options including Crop, Zoom, and Windows in the sub-menu, allowing users to
crop and zoom images respectively.
Windows represents the current window image
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7） Coord
Coord is used to fine tune the parameters of an image in multiview and video wall modes.
There are 3 types including Crop, Zoom, and Gap.
Crop trims an image, Zoom will magnify the image, and Gap will compensate for the bezel
on the display.
There are a total of 10 coordinate parameters which can be changed: CROPX0, CROPY0,
CROPX1, CROPY1, ZOOMX0, ZOOMY0, ZOOMX1, ZOOMY1, GapX, and GapY .
Adjusting these parameters will have effects in multiview and video wall modes.
The default starting point of Crop : CROPX0 = 0, CROPY0 = 0.
The default end point of Crop: CROPX1 = 6000, CROPY1 =6000.
The default start point of Zoom: ZoomX0 = 0, ZoomY0 = 0
The default end point of Zoom: ZoomX1 = 6000, ZoomY1 = 6000
The default start point of GapX=0, GapY=0
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8） PIP
PIP is mainly used for the layer priority. By default, each output has 4 layers. It can change
the sequence of the layers in multiview mode. Each layer can choose an output. You can
turn this function on or off in Status.
Alpha will adjust the transparency between the layers.
NOTE: One layer can select only one output and it cannot select it repeatedly, otherwise it
will not take effect.
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9） Image
Image is used to set the parameters of the output image. There are 4 parameters:
Brightness, Contrast, Saturation, and Hue. Parameters range from 0 to100 and they are set
to 50 by default.
Audio
There are 4 options in Audio: HDMI Onoff, HDMI SRC, DEC Onoff, DECSRC. This unit can
switch audio independently, turn off HDMI audio output, extract audio as well as switch
extracted audio to another source.
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1） HDMI Onoff
HDMI Onoff can turn HDMI audio on or off. Video will be displayed on TV without audio
when turning off the audio.
2） HDMI SRC
HDMI SRC enables switching to different input signal sources. It supports switching to
analog audio in 1~4 and HDMI input 1~4.
Auto HDMI (Default) the audio is from the corresponding input.
Auto ENC audio is from the corresponding audio input. Audio follows the matrix input’s and
does not switch to other audio sources.
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3） DEC onoff
DEC Onoff can turn on or off the audio for the entire device. Click “On” to turn on
the audio, click “Off” to turn off the audio. It is ON by default.
4） DEC SRC
DEC SRC allows audio to be extracted and embedded to a different input source. Audio
can be switched to HDMI inputs 1~4. Auto HDMI follows the corresponding input. The
default is Auto HDMI.
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Power
Power will turn on or off the HDMI output of 5V. This is different from “Onoff” as there is a
blue screen displayed on a TV while selecting “off” in “Onoff”. Image will completely turn off
after selecting “Off” in “Power”. It is on by default.
Main menu including 5 Modes: Output, Input, Preset, Config, Info
Input
There are three options in the Input interface which are Video, Audio, and EDID.
Video is used to provide the switch channel and built-in Pattern switch. Audio is used to set
the delay to sync embedded/extracted audio with a video stream. EDID supports built-in,
copy, user, and temp.
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1) Video
Video Onoff can turn the input channel on or off. All of the outputs corresponding to the
input will have no image or audio when this input is set to “Off”. Pattern provides a built-in
pattern which can be selected to replace the input source image.
2) Audio
Audio delay setting range 0~50(ms) and auto, the default is auto. This setting is used to help
embedded or extracted audio sync better with the video stream.
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3) EDID
There are 4 EDID options including built-in EDID, User EDID, Copy HDMI EDID, and temp.
Each input EDID can be set individually. The default setting is default1.
After copying the TV EDID, the audio parameter is automatically changed to LPCM 2.0.
Default1
4K60 4:4:4-LPCM: 2.0-192Khz
Default2
4K60 4:2:0-LPCM: 2.0-192Khz
Default3
4K30 4:4:4-LPCM: 2.0-192Khz
Default4
1080P120 4:4:4-LPCM: 2.0-192Khz
Example: Switching Default1 to input1:
1. Select “EDID” in the main menu and press “ENTER”
2. Press “UP” or “DOWN” to select “ Input 1”( the fifth option indicates that select all
inputs)
3. Click “ENTER” to enter the next sub-menu
4. Press “Default1” to complete the operation
5. The selected EDID will show some of its information (resolution, audio format, and
audio channel)
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Preset
Preset can save the current video, audio, EDID, and system settings. The unit supports 8
different presets. Presets can be modified and called using the web interface, remote, and
front panel.
There are 4 Preset options as follows:
Clear: Remove the selected preset.
Save: Stores the current preset (can be covered).
Call: Activates the currently selected preset.
Demo: Plays the demo according to the scenes sequence.
Operations:
1. Select “Preset” in the main menu and short press “ENTER” to enter the preset interface.
Call indicates calling preset, Save indicates saving preset, Clean indicates cleaning preset.
2. Save preset: select “Save” in Preset and select “Mode” or “Scene” to save in “Scene” or
“P2P”
3. Call preset: Select “Call” in Preset, then select a saved preset to complete the operation.
4. Clear preset: Select “Clear” in Preset, select a saved scene to complete the operation.
The saved preset scenes are restored to their default values.
For example:
Save: Preset+Save+Scene+Scene1
Call: Preset+Call+Scene+Preset1
Clear: Preset+Clear+Scene+Preset 1
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Cascade Video Wall:
Cascade allows users to combine multiple matrix units together to form a video wall that
would not normally be possible for one unit alone.
H_NUM indicates the number of displays horizontally in the video wall.
V_NUM indicates the number of displays vertically in the video wall.
Numbering indicates the matrix’s current position in the cascade sequence (Up to 5
matrices are supported for cascading).
Instructions for operation:
Each matrix must be set to the same number of displays horizontal and vertical. Then set
the “Numbering” of each matrix (numbering cannot be repeated). Next, connect each matrix
to the corresponding display on the video wall. Note the output order must go in sequence.
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For Example:
Creating horizontal 2, vertical 3 video wall (2x3).
Matrix 1’s output 1~4 are connected to TV 1~4, the loop out of matrix 1 is connected to
matrix 2’s input; Matrix 2’s outputs 1~2 are connected to TV 5~6.
A 2x3 video wall is generated
Demo operation:
Timer can set the rotation time, the default is “Endless”, the minimum time is 3 seconds.
Select indicates if need to perform the scenario in rotation. If this parameter is set to yes,
the scenario will be played. If this parameter is not set to yes, the scenario will be skipped.
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Config
Config can set Network, RS232, LCD, OSD, MENU, user EDID, and system.
1) Network Setting
Network can set DHCP, IP, Mask, Gateway, Port, and Mac. The Mac address cannot be
changed.
The default IP address is 192.168.1.200
TCP/UDP protocol, default port: TCP 5000, UDP 5001
Baud Rate: 115200
Telnet: 23
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TCP/UDP port change operation:
1. Select “Config” in the main menu and press “ENTER”
2. Press “UP” or “DOWN” to select “ network ”
3. Click “ENTER” to enter the next sub-menu
4. Press “UP” or “DOWN” to select baud rate “Port” to enter the next sub-menu
5. Select “UDP” or “TCP”
6. Press “UP” or “DOWN” to select “1~65534” to complete the operation.
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2) RS-232
Data, Stop, and Parity parameters are for display purposes only and cannot be modified.
3) LCD
Bright can adjust the brightness of the LCD screen, and Timer can set the backlight time.
The default backlight level is 8 and the time is 30 seconds.
Bright backlight levels range from 0-8, and 0 indicates off.
Timer can be set from 3 seconds ~ Endless.
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4) OSD Settings
There are 4 options in OSD: User, Time, Menu, Info.
User indicates the output coordinate time of OSD.
Time indicates the running time after the device is powered on.
Menu indicates that the LCD is mapped to the TV.
Info indicates the displayed time of audio and video information.
When the parameter is set to 0 seconds, OSD display is turned off. By default, User and
time are endless, menu and INFO are 30 seconds
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5) Menu
Timer indicates the time of menu returns to the channel. Default 30s.
Select Run indicates whether the confirm button of the last sub-menu is enabled.
If it is set to disable, you need to press “ENTER”. If it is set to enable, you do not need to
press “ENTER”
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6) User EDID
User EDID can store the EDID of the output display device of the connection matrix to
user1~4, which can be stored in default, output, and temp1, and then used in the EDID list.
7) System
System Settings include reboot, Power, and Factory. Reboot restarts the device, power
controls the device’s sleep state, and factory is used to factory reset the unit to its original
configuration.
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Timed Off
Timed Off indicates timed standby, Timed On indicates timed wake up, and Auto Sleep
puts the unit to sleep automatically if no signal is detected.
Factory
Simple: Partially restores factory settings excluding network settings.
User: Restores all factory settings.
Info
Query device information, including input, output, system, and log. The information can only
be viewed and cannot be set or changed.
Input: resolution information of the signal sources
Output: EDID information of the TV of outputs.
System: System information includes Web, version, and company info.
Log: Matrix log
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Remote Control
：Standby or power on
：Mute button
：Return to previous level
：Move to next level
：Picture off
：Page turn by 100 of the last sub-menu
：Page turn by 10 of the last sub-menu
：Menu
：All output
：Up
：Menu
：OK
：Enter
：Down
：Return or exit
：Menu
When selecting Output, means Out1--Out4
When selecting Input，means In1--In4
：Preset
：(N/A)
：Point to Point 1-1, 2-2, 3-3, 4-4
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Audio Extraction
HDMI Audio
Default HDMI audio output supports uncompressed audio formats PCM and LPCM 2.0. The
maximum sampling rate support 192KHZ
COPY EDID audio formats are forced into LCPM 2.0.
HDMI Source:
1. ENC1~4 indicates that HDMI outputs select the embedding audio
2. HDMI1~4 indicates that HDMI outputs select other audio source
3. Auto HDMI indicates that the input signal source is switched with the matrix, but the
audio state is not switched
4. Auto ENC indicates the HDMI sound will be overwritten and replaced with the
corresponding embedded audio
Audio Extraction
Analog Audio
1. HDMI 1~4 indicates that HDMI output audio selects audio from another input signal
source.
2. Auto HDMI will have audio follow the HDMI Matrix Switching.
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RS232 Control
Com Port Settings
Choose the correct COM port that connects to the PC in enter the following
information in the parameters configuration area for your command application.
Serial Port Default Settings
Baud Rate
115200 bps(Default)
Parity Bits
None
Data Bits
8
Stop Bits
1
Command List
1).All commands start with “#”
2).“_” the underline cannot be omitted.
3) Command head, Parameter and target need to add one “SPACE”.
4) Out can be followed by multiple digits, separated by commas (,). For example, "#video_d
out3,2,1 source=3"
The following table is only an example. Please refer to the list of instructions.
Type
Format
Value
Regulation
Command head
#cmd
without
Explain
Can be used to search command,after receiving command, the system will feedback all
open command format fields
Example1
#cmd
Search all open command
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BZBGEAR BG-4K-VP44PRO PRODUCT MANUAL
Scene Examples
Video Wall Mode
W-2x2：2 Vertical x 2 Horizontal
W-1x2：1 Vertical x 2 Horizontal
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BZBGEAR BG-4K-VP44PRO PRODUCT MANUAL
W-1x2 1x2：1 Vertical x 2 Horizontal
W-1x3: 1 Vertical x 3 Horizontal
W-1x4: 1 Vertical x 4 Horizontal
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BZBGEAR BG-4K-VP44PRO PRODUCT MANUAL
W-2x1：2 Vertical x 1 Horizontal
W-2x1 W-2x1: 2 Vertical x 1 Horizontal
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BZBGEAR BG-4K-VP44PRO PRODUCT MANUAL
W-3x1: 3 Vertical x 1 Horizontal
W-4x1：4 Vertical x 1 horizontal
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BZBGEAR BG-4K-VP44PRO PRODUCT MANUAL
Multiview Mode
M-2x2
M-3x1-R
M-3x1-L
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BZBGEAR BG-4K-VP44PRO PRODUCT MANUAL
M-3x1-U
M-3x1-D
M-1+234 A
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BZBGEAR BG-4K-VP44PRO PRODUCT MANUAL
M-1+2 1+3 1+4 A
M-1+2 3+4 A
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BZBGEAR BG-4K-VP44PRO PRODUCT MANUAL
M-1+34 2+34 A
M-POP A
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BZBGEAR BG-4K-VP44PRO PRODUCT MANUAL
M-2x1+34 A
M-2x1+3 2x1+4 A
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BZBGEAR BG-4K-VP44PRO PRODUCT MANUAL
Image Cropping and TV Coordinate Changes
Input starting point：CROP X0(0)，CROP Y (0)，
Input ending point：CROP X1(3000)，CROP Y0(3000)
Input scaling starting point：ZOOM X0(0)，ZOOM Y0(0)，
Input scaling ending point：ZOOM X1(6000)，ZOOM Y0(6000)
Cascading Video Wall
To perform a cascade connection multiple matrices are required. All of the matrices need to
set the same number of video wall displays in the same format. The matrices flow from
1~2~3 respectively when connected to the TV wall. See the example below:
A 3x3 video wall; Matrix1 connects to TV 1 to 4, Matrix2 connects to TV 5 to 8, Matrix3
connects to TV 9, the front matrix loops out to connect to the next matrix’s input 1
***The black number is the output order of the matrix, and the red is the position of the TV wall
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BZBGEAR BG-4K-VP44PRO PRODUCT MANUAL
Web Control
Change IP Address of PC
Before configuring the device through the website, it is necessary to configure the IP
address of the computer to ensure that the computer and the device are set in the same
network segment.
1. Open the network control center and set the computer's IP address：
2. Choose ”Use the following IP address”, and set the IP address to 196.168.1.x (where
x ranges from 0 to 254, but cannot be with the device's default IP address
192.168.1.200)
3. Subnet mask set to 255.255.255.0
4. Gateway set to 192.168.1.1
5. Click “OK”
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BZBGEAR BG-4K-VP44PRO PRODUCT MANUAL
Log in by browser
Enter the Default IP address (192.168.1.200) to access the login screen in your preferred
web browser.
Type in the username and password (default user and default password: admin)
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BZBGEAR BG-4K-VP44PRO PRODUCT MANUAL
Web Interface Control
Status
1. In the Status interface, you can view the matrix information
2. Input Status displays the connection status, resolution, color space, audio, and
HDCP information from the input signal source
3. Output Status will display partial EDID information of the connected display such as
connection status, resolution, color space, and audio.
4. Firmware version displays the current MCU and HTML versions for the matrix.
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BZBGEAR BG-4K-VP44PRO PRODUCT MANUAL
Input
1. Edit Name: The input name can be changed by clicking in the “In 1-4” fields.
2. Video: Click the buttons to enable or disable the video inputs.
3. Audio Delay(ms): The default is Auto, click “-” or “+” to adjust (range 0-50, Auto).
4. Copy EDID From: Default1-4, User-4, Output1-4, and Temp1 which can be switched
on any of the inputs
5. Copy EDID of sink to User1~4
6. USER EDID can be saved as a Bin document for User1~4. Click Browse to find the
route of the EDID, select User1~4 and click upload to save it.
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BZBGEAR BG-4K-VP44PRO PRODUCT MANUAL
Output Menu
1. Edit Name: Output name can be changed, double click output1~4 to modify
2. Video: Click the green button to enable or disable the video outputs.
3. HDMI Audio: Click the button to enable or disable the audio outputs.
4. Audio Source: Switch HDMI output audio, click the drop-down box to select
HDMI1-4, Audio In 1-4, Audio Follow Video, or Use Embedded Audio and the
changes will take effect automatically.
5. Audio Extraction: Turn on/off Audio Extraction
6. Extraction Source: Audio extraction switching, click the drop-down list box to select
HDMI 1-4 and Audio Follow Video options. The changes will take effect
automatically.
7. Resolution: Output video format, the default is auto. Following the output TV EDID
specifications, users can manually select 4K60, 4K30, 1080P60, and 720P60.
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BZBGEAR BG-4K-VP44PRO PRODUCT MANUAL
Matrix
1. The names of the inputs and outputs that can be customized in the previous two
sections are displayed on the Matrix page with their new names. Change source and
display pairings by simply clicking one of the buttons.
2. Selecting the “All” output will change all outputs to the same selected input source.
3. When the button is blue, it indicates the input signal source is selected for the
corresponding output.
Preset Menu
Preset can be used to call, save, clear, and customize the preset name.
1. Matrix allows users to customize up to 5 presets. By default, selecting one of the
inputs will change all outputs to the selected input source by default. Point-to-Point
passes inputs to their corresponding outputs. Click the drop-down box to select a
preset and then click "Call” to recall a preset. Click "Save" to save the current
scene which can be customized using the “Matrix” page. Click "Clear" to clear the
scene and return it to the default value.
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BZBGEAR BG-4K-VP44PRO PRODUCT MANUAL
2. Video Wall allows users to pick a predefined video wall layout. Click the drop-down
box to select a layout and then click “Call” to activate the selected video wall. Click
“Save” to save the current scene, and click “Clear” to clear the scene to its default
value. Change the wall source by selecting the input from the “Matrix” page.
3. Multiview can display up to 4 sources on a single display. There are multiple
multiview layouts which are predefined. Sources for each scene can be customized
by clicking the drop-down box to select a layout and then choosing sources for
outputs on the “Matrix” page. Click "Call" to recall a saved scene, click "Save" to
save the current scene, and click "Clear" to clear the scene to its default value.
4. Scene can save and customize an additional 8 presets.
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BZBGEAR BG-4K-VP44PRO PRODUCT MANUAL
Advance
1. PIP On/Off can turn picture in picture on or off on the selected display.
2. Crop-X0 (Image cropping starting point of horizontal coordinates, range 0~6000)
Crop-Y0 (Image cropping starting point of vertical coordinates, range 0~6000)
Crop-X1 (Image cropping ending point of horizontal coordinates, range 0~6000)
Crop-Y1 (Image cropping ending point of vertical coordinates, range 0~6000)
Zoom-X0 (Image scaling starting point of horizontal coordinates, range 0~6000)
Zoom-Y0 (Image scaling starting point of vertical coordinates, range 0~6000)
Zoom-X1 (Image scaling ending point of horizontal coordinates, range 0~6000)
Zoom-Y1 (Image scaling ending point of vertical coordinates, range 0~6000)
3. Gap adjusts the bezel alignment for the selected display. X adjusts the image on the
horizontal axis and Y on the vertical.
**Press “Apply” after inputting the coordinates.
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BZBGEAR BG-4K-VP44PRO PRODUCT MANUAL
System
1. Network displays relevant information such as Mac Address, IP Address, Subnet
Mask, and Gateway. Fields will become editable and can be customized when the
DHCP option is set to “Off.”
2. Account Management allows users to change the login information of a user.
3. Reboot: Power cycle the device.
4. Reset User Settings: Partial factory reset settings such as presets and matrix layouts
but it will exclude network settings.
5. Factory Restore: Restore all settings to factory defaults.
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BZBGEAR BG-4K-VP44PRO PRODUCT MANUAL
Tech Support
Have technical questions? We may have answered them already!
Please visit BZBGEAR’s support page (bzbgear.com/support) for helpful information and
tips regarding our products. Here you will find our Knowledge Base
(bzbgear.com/knowledge-base) with detailed tutorials, quick start guides, and step-by-step
troubleshooting instructions. Or explore our YouTube channel, BZB TV
(youtube.com/c/BZBTVchannel), for help setting up, configuring, and other helpful how-to
videos about our gear.
Need more in-depth support? Connect with one of our technical specialists directly:
Phone
1.888.499.9906
Email
support@bzbgear.com
Live Chat
bzbgear.com
Limited Product Warranty Terms
Pro Line: 5-year warranty from the date of purchase for AV/Broadcasting products bought
on or after August 1, 2024.
Essential Line: 3-year warranty from the date of purchase for AV/Broadcasting products
bought on or after August 1, 2024.
Cables: Lifetime Limited Product Warranty.
For complete warranty information, please visit bzbgear.com/warranty.
For questions, please call 1.888.499.9906 or email support@bzbgear.com.
Mission Statement
BZBGEAR is a breakthrough manufacturer of high-quality, innovative audiovisual equipment
ranging from AVoIP, professional broadcasting, conferencing, home theater, to live
streaming solutions. We pride ourselves on unparalleled customer support and services.
Our team offers system design consultation, and highly reviewed technical support for all
the products in our catalog. BZBGEAR delivers quality products designed with users in
mind.
Copyright
All the contents in this manual and its copyright are owned by BZBGEAR. No one is allowed
to imitate, copy, or translate this manual without BZBGEAR’s permission. This manual
contains no guarantee, standpoint expression or other implies in any form. Product
specification and information in this manual is for reference only and subject to change
without notice.
All rights reserved. No reproducing is allowed without acknowledgement.
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