User Manual
AC-MX-42X
1
INTRODUCTION .................................................................................4
FEATURES ........................................................................................4
WHATS IN THE BOX ...........................................................................4
SPECIFICATIONS ...............................................................................5
FRONT AND REAR PANEL OVERVIEW ..................................................... 6
INI
TIAL SETUP: WEBUI ...................................................................... 8
A
DVANCED SETUP: WEBUI INPUT SETTINGS ........................................ 12
A
DVANCED SETUP: WEBUI OUTPUT SETTINGS ...................................... 13
AD
VANCED SETUP: WEBUI OUTPUT SETTINGS SWITCH MODE ................. 14
AD
VANCED SETUP: WEBUI EXTRACTED AUDIO SETTINGS ....................... 14
W
EBUI: VIDEO MATRIX .................................................................... 15
W
EBUI: I/O CONFIG - INPUT SETTINGS .............................................. 16
W
EBUI: I/O CONFIG - OUTPUT SETTINGS............................................ 17
W
EBUI: I/O CONFIG - OUTPUT SETTINGS CONT. .................................. 18
W
EBUI: SYSTEM - IP SETTINGS ......................................................... 19
W
EBUI: SYSTEM - TELNET SETTINGS .................................................. 20
W
EBUI: SYSTEM - ADMIN WEB INTERFACE .......................................... 20
W
EBUI: SYSTEM - USER WEB INTERFACE ............................................ 21
W
EBUI: SYSTEM - CLOUD SERVICES ................................................... 22
W
EBUI: SYSTEM - FIRMWARE UPDATE CONT. ....................................... 23
W
EBUI: SYSTEM - HARDWARE ........................................................... 23
W
EBUI: DIAGNOSTICS - HDMI IN ...................................................... 24
W
EBUI: DIAGNOSTICS - HDMI IN CONT. ............................................. 25
W
EBUI: DIAGNOSTICS - HDMI OUT .................................................... 26
W
EBUI: CONSOLE ............................................................................ 27
FRONT PANEL CO
NTROL - FUNCTIONAL MODE BUTTON .......................... 28
FRONT PANEL CO
NTROL - MATRIX MODE SWITCHING ........................... 28
FRONT PANEL CO
NTROL - DA MODE SWITCHING .................................. 28
2
FRONT PANEL BUTTON COMBINATIONS ................................................. 7
FRONT PANEL CONTROL - SCALING IN DA MODE
.................................. 29
AUDIO OUTPUT ............................................................................... 29
FRONT PANEL CONTROL - EDID MANAGEMENT: .................................... 30
IR CONTROL: IR REMOTE .................................................................. 32
RS-232 AND TCP/IP CONTROL: .......................................................... 33
COMMAND LIST: .............................................................................. 34
COMMAND LIST CONTINUED: ............................................................. 35
TROUBLESHOOTING ......................................................................... 35
BANDWIDTH CHART ......................................................................... 36
BANDWIDTH CHART: CONTINUED ....................................................... 37
MAINTENANCE ................................................................................ 38
DAMAGE REQUIRING SERVICE ........................................................... 38
SUPPORT ........................................................................................ 39
WARRANTY ..................................................................................... 39
3
FRONT PANEL CONTROL - SCALING IN MATRIX MODE ........................... 29
Features
· HDMI 2.1
· FRL (5)
· HDCP 2.3
· 40Gbps Bandwidth Support
· 8K60 4:2:0 Support4K resolutions at 120 frames per
second
· 8K resolutions at 60 frames per second
· Full HDR Support (HDR 10 & 12 Bit)
· Dolby Vision, HDR10+ and HLG Support
· HDCP 2.3 (and all earlier versions supported)
· 8K > 1080p Down Scaler (Out 2)
· Perfect AVR Bypass deliver 40Gbps to Display and un-
compressed audio to AVR
· Advanced EDID Management
· IR, RS-232 and LAN Control Options
· Digital Toslink Out (7CH PCM, DD, DTS)
· Balanced Analog Out (2CH PCM)
· Down-scaling mode for mixed systems
· Driver Support for Crestron, C4, RTI, ELAN and more
· Extracted Audio Supports DD+, DTS Master Audio on
Toslink
· Extracted Audio bound to output 1 or 2
Whats in the box
· AC-MX-42X (Matrix Switch)
· 5V/2A Locking Power Supply
· 1 x IR Remote Control (Battery not included)
· 1 x 3 Pin Terminal Connector (For RS232)
· Mounting Brackets
4
Introduction
The AC-MX-42X is a four input by dual output HDMI matrix switcher. It supports HDMI 2.1, HDCP 2.3, and up to 8K
video resolution with 40Gbps bandwidth capacity. This matrix switcher is perfect for working with the latest gaming
consoles, streaming devices, and satellite receivers, connecting them to 8K TVs and projectors. In addition, this
matrix equalizes and amplifies the output to ensure HDMI signals will transmit through long HDMI cables without
loss of quality.
Our best developers have been hard at work bringing our integrators an easy-to-use web based user interface that
allows them to set up, troubleshoot, and control this 8K 4x2. The AVPro Edge user interface (AEUI) allows for easy
configuration and sets up the 8K 4x2. This 8K matrix switcher also comes with a screen on the unit that can tell
you the IP address for connecting directly to your control system.From built-in scaling to complete EDID control
and configuring, you can customize every aspect of this device to work perfectly for your system.
*3V CR2025 Battery Required For IR Remote Control
Not Included
NOTE TO DESIGNERS, INSTALLERS, AND TECHNICIANS
When used with an AVR or a Pre-processor as an HDMI video bypass around outdated onboard AVR or Pre-processor HDMI video signal
technology, especially when introducing a Next-Gen video display into a system while retaining an existing AVR or Pre-processor that remains
compatible with current immersive audio codec reproduction, the following must be noted: When the main HDMI video display output of the
bypassed AVR or Pre-processor is left untethered to an EDID-producing device, the AVR or Pre-processor has no means for EDID negotiation or
authentication. As a result, source devices fail to detect an active EDID-managed HDMI path. An AVR or Pre-processor may not fully activate or
switch to the desired input for audio capture if no active output is detected or fails to enable proper input signal processing.
BEST PRACTICE is for the AVR or Pre-processor to terminate into a device that produces an active EDID, which serves to “trick” the AVR or Pre-
processor into continuing to function as designed (with a video signal and multi-channel audio selected at one of its inputs, expected to transfer
the video signal to a display device with EDID authentication). An AVPro Edge AC-SC-1X or AC-DA12-AUHD-GEN2 with EDID management is
ideal for overcoming this anomaly as both have EDID management capabilities; however, any device capable of producing an EDID compatible
with maintaining the AVR’s or Pre-processor’s stability may be utilized.
Specications
5
6
Front and Rear Panel Overview
Front Panel
Display
OUT1 Input
Select Button
OUT2 Input
Select Button
Output Mode
Button
OUT2 Scaler
Button
Micro USB
Port
IR Receiving
Eye
LAN Connection
Extracted
Audio
Power
Port
RS-232
Port
HDMI
Inputs
HDMI
Outputs
• Diagnostic Screen – Shows Output Signal Information
• Out 1 – Changes the Input Source for HDMI Output 1
• Out 2 – Changes the Input Source for HDMI Output 2
• Functional Mode – Toggle’s switcher function between Matrix and
Distribution Amplifier
• Scaler Set for OUT 2 – Set’s Scaler Mode for HDMI Output 2
1. 8k -> 4k = Solid LED
2. 8k/4k -> 1080p = Flashing LED
• Auto-Switch – Press and Hold the desired Out
Button for 5 seconds.
1. On = Flashing Output LED
2. Off = Solid Output LED
• DHCP Toggle – Press and Hold Functional Mode
button for 5 seconds.
1. On = Out 1 LEDs flash
2. Off = Out 2 LEDs Flash
• IPv4 Address Read – Press and Hold OUT2 and
Scaler Set button for 5 seconds.
1. Will display on Diagnostics Screen
• Extracted Audio Output Toggle – Press and Hold
OUT2 and Functional Mode Button for 5 seconds.
• Factory Reset – Press and Hold Scaler Set Button
for 5 seconds.
1. All LEDs will flash
Diagnostic
Screen
Output 1
Select
Output 2
Select
Output 2
Scaler Select
Functional mode
Select
+
+
or
Front Panel
Button Combinations
7
8
Initial Setup: WebUI
1. Connect the HDMI Input sources to the HDMI Inputs on the back of the matrix.
2. Connect the HDMI/devices to the HDMI Outputs.
3. Connect the network LAN cable to the RJ45 port labeled IP CONTROL.
4. Power on the sources (Inputs).
5. Power on the Output devices/displays.
6. Connect the 5V power supply to power on the matrix and then to a suitable power source.
7. Default DHCP is Enabled (turned on). To view the current IP Address (with the front screen on) press
and hold the OUT2 SELECT button and the SCALER SET FOR OUT2 button at the same time for
approximately 5 seconds. With the matrix connected to the local network, using a computer on the
same network open up a web browser and type the HIP (Host IP Address) into the address bar to
navigate to the WebUI.
The AC-MX-42X can be controlled using the Micro USB port, 3pin RS232, or over TCP/IP using the LAN
connection. For initial setup it is recommended to connect the matrix to a local area network (LAN) and
use a computer on the same network in conjunction with the built in WebUI. After making all the physical
connections, the rst step will be to check for any Firmware Updates. The below steps are an example of
this setup, other control options are covered in separate sections of this user manual.
DHCP Enabled
OUT1 Input LEDs will ash once.
DHCP Disabled
OUT2 Input LEDs will ash once.
To view the current IP Address
With the front screen on, press and hold the OUT2
SELECT button and the SCALER SET FOR OUT2
button at the same time for approximately 5 seconds.
The current IP Address will be displayed on the front
screen.
*Requires Firmware Main V0.93.01/NET V1.09 or higher*
OUT2 Input
Select Button
OUT2 Scaler
Button
To Enable or Disable DHCP
·PressandholdtheFUNCTIONALMODESELECT
buttonforaproximately5seconds.
9
8. With the WebUI open, navigate to System. Click on the Privacy Policy and Terms of Use, this will open
these documents in a new tab for review. Once read click on the boxes next to each to agree. When
both are checked the switch for Enable Cloud Services will be selectable (will be red or disabled by
default). Click to enable (the switch will turn green).
9. With the Cloud Services enabled under the Hardware section click the Update Firmware button to
check for new Firmware OTA (over the air). This will compare the rmware versions currently loaded
on the AC-MX-42X and compare to the latest available. If it is up to date, you will see a prompt stating
“No update available!”
10. If an update is available, the following prompt will show. Simply click UPDATE.
11. If a new update is available a le will automatically be selected, simply click the UPLOAD button to
load the rmware les to the Matrix. Uploading does not install the Firmware, that is the next step.
12. Once the rmware le has been uploaded, it will display all containing rmware les. Here you can
select individual rmware les to load or simply leave all les/options selected. If the version currently
installed is not newer (does not need to be updated), then that update will be skipped automatically.
Click the UPLOAD button to start.
13. Once the progress bar hits 100% click the CLOSE button, the rmware upgrade process is complete.
14. With the Firmware up to date it’s time to start setting up the matrix. With the AVPro Edge WebUI
open, navigate to the I/O Conifg section. Label the applicable Inputs (Apple TV, Cable Box, Roku, etc)
under the Input Settings - Label.
15. Label the Outputs (Living Room, Bedroom, Den, etc) under the Video Output Settings - Label.
10
11
16. Set the HDMI Video Scaling if needed. HDMI OUT 2 has two options for scaling, they are:
·4K/8K->2K Thiswilldownscaleboth4Kand8Kresolutionsdownto2K(1080P).
·8k->4k Thiswilldownscalean8Ksignaldownto4K
17. With the system and all it’s components powered up it’s time to verify signal path from source to the
sync. For now leave EDID settings to their default 1080P 2CH, the next section Advanced Setup will
cover the more advance settings.
18. Navigate to the Diagnostics Page and use the Signal Present indicator light under HDMI INPUTS
to verify the connection. Green means HDMI source is detected, red means that the source is not
detected. If red verify that the input is powered on and that the HDMI cable is properly connected to
the source and to the back of the matrix.
19. Now verify that the connections to the HDMI outputs. If detected the HDMI OUT tab will display some
of the connected sync’s EDID information like Manufacturer, Preferred Timing, and Deep Color Support.
If these elds are blank verify that the sync devices are powered on and that the HDMI/HD cables are
properly connected to the back of the matrix.
20. With everything connected and powered on, veried you are getting all of your sources on all of your
displays.
21. Problems with a source or sync, see the Troubleshooting section for help on page 34.
Advanced Setup: WebUI Input Settings
After verifying good signal path from source to sync now it is time to go through the rest of the settings to
maximize the setup. Starting with the input side with the EDID and Audio Mode settings.
12
1. With the WebUI open, navigate to the I/O Conifg tab and focus on the Input Settings section at the
top.
2. Set the EDID on each input by selecting the resolution drop-down rst (default is set to 1080P). The
options are 1080P, 4K30Hz, 4K60Hz Y420, 4K60Hz, and FRL 10G_8K. If you select USER1 EDID, then
the drop-downs change to allow you to select from and output to copy from. You can select any of the
4 HDMI outputs then click the COPY button. This will save that outputs EDID to the USER1 slot.
3. Next use the drop-down to select NO 3D, or 3D depending on the displays capability.
NOTE: Currently the only resolution you can choose NO 3D for is 1080P.
4. Next drop-down select either SDR (standard dynamic range) or HDR (High Dynamic Range).
5. The fourth drop-down in the EDID section is for the audio, you can select 2CH, 6CH, or 8CH.
6. Click the APPLY button to set the EDID.
7. Verify you are still getting that source to all your displays and that the image looks correct.
NOTE: Some older displays may take an HDR signal and display correctly (ignoring the HDR Metadata)
others will not ignore the HDR part of the signal and may display incorrectly.
Advanced Setup: WebUI Output Settings
13
1. Now navigate to the Video Output Settings under I/O Cong
2. In addition to the Output Label (name/alias), there are 3 settings for the HDMI outputs.
3. State - Here you can Enable or Disable either HDMI Output 1 or HDMI Output 2.
4. Video Scaling - HDMI OUT1 Video Scaling has two options
a. No Scaling - Default, scaling on HDMI OUT1 is turned o
b. 4K to 1080P - Any 4K signal will be downscaled to 2K (1080P)
5. Bitstream Audio - Here you can Enable or Disable the Bitstream Audio (the audio over HDMI).
O
Disabled
On
Enabled
Advanced Setup: WebUI Output Settings
Switch Mode
1. The AC-MX-42X has two distinct switching modes, these two modes are:
a. Matrix - This mode provides the ability to route any Input to any Output or to both outputs at any
time.
b. DA - In this mode the AC-MX-42X acts like a Distribution Amplier as any Input selection change is
mirrored on both HDMI Outputs. This means if you change OUT1 from INPUT2 to INPUT3, OUT2
will also change to INPUT3. Any change includes using the front panel buttons, WebUI, or RS-232
& TCP/IP commands.
14
1. The extracted audio ports include Enable/Disable switch and Audio Source selection. This is selectable
when in Matrix Mode (Video Output Settings). If in DA Mode the audio will follow the currently
selected HDMI INPUT as both HDMI OUT1 and HDMI OUT2 are mirrored.
Advanced Setup: WebUI
Extracted Audio Settings
15
WebUI: Video Matrix
Use this page to route the video INPUTS and OUTPUTS.
·Click on the INPUT number to select (example below shows IN 1)
·With the INPUT selected simply click on the OUTPUT you want to send that source to (it will highlight
green after selected).
·Note: If you rename the INPUTS/OUTPUTS using the I/O Cong page they will display here.
16
WebUI: I/O Cong - Input Settings
Input Settings Label - Use this to give an name/alias to your inputs (Apple TV, Cable Box, Roku, etc).
Note: There is a 15 character limit to this eld, the name will replace the default “IN #” throughout the rest
of the WebUI (for instance the Video Matrix tab).
Input Settings EDID - Use these four drop-downs to select your preferred EDID.
The available combinations are as follows.
1. 1080P_2CH
2. 1080P_6CH
3. 1080P_8CH
4. 1080P_3D_2CH
5. 1080P_3D_6CH
6. 1080P_3D_8CH
7. 4K30HZ_3D_2CH
8. 4K30HZ_3D_6CH
9. 4K30HZ_3D_8CH
10. 4K60HzY420_3D_2CH
11. 4K60HzY420_3D_6CH
12. 4K60HzY420_3D_8CH
13. 4K60HZ_3D_2CH
14. 4K60HZ_3D_6CH
15. 4K60HZ_3D_8CH
16. 1080P_2CH_HDR
17. 1080P_6CH_HDR
18. 1080P_8CH_HDR
19. 1080P_3D_2CH_HDR
20. 1080P_3D_6CH_HDR
21. 1080P_3D_8CH_HDR
22. 4K30HZ_3D_2CH_HDR
23. 4K30HZ_3D_6CH_HDR
24. 4K30HZ_3D_8CH_HDR
25. 4K60HzY420_3D_2CH_HDR
26. 4K60HzY420_3D_6CH_HDR
27. 4K60HzY420_3D_8CH_HDR
28. 4K60HZ_3D_2CH_HDR
29. 4K60HZ_3D_6CH_HDR
30. 4K60HZ_3D_8CH_HDR
31. FRL10G_8K_2CH_HD
32. FRL10G_8K_6CH_HD
33. FRL10G_8K_8CH_HD
NOTE: If you select USER1 EDID, then drop-downs change to allow you to select from and output to
copy from. You can select any of the 4 HDMI outputs then click the COPY button (this replaces the Apply
button). This will save that outputs EDID to the USER1 slot.
Input Settings Signal - The Signal Indicator on the HDMI INPUTS shows the current state of the
connection HDMI source. Green means the HDMI source is detected, red means that the source is not
detected. If red verify that source is powered on and that the HDMI cable is
properly connected to the source and to the back of the matrix.
17
Output Settings Label - Use this to give an name/alias to your outputs (Living Room, Den, Kitchen, etc).
Note: There is a 15 character limit to this eld, the name will replace the default “OUT #” throughout the
rest of the WebUI (for instance the Video Matrix tab).
Output Settings State - This is an enable/disable dropdown. By default this will be Enabled. To change
the setting click on the box and then select Disabled. Set to Disabled, that OUTPUT will not produce a
signal.
Output Settings Video Scaling - HDMI OUT2 has two options for scaling
·4K/8K->2K-Thisoptionwilltakeanddownscaleany4Kresolutionor8Kresolutionanddownscale
itto2K.
·8K->4K-Thisoptionwilltakeany8Ksignalanddownscaleitto4K.
Output Settings Bitstream Audio - This is an enable/disable switch. By default this will be Enabled/
Green. To change the setting simply click to switch. Disabled/Red there will be no AudThis is an enable/
disable switch. By default this will be Enabled/Green. To change the setting simply click to switch.
Disabled/Red there will be no Audio passed on that HDMI output.
NOTE: This setting has no aect on the Extracted Audio outputs.
WebUI: I/O Cong - Output Settings
O
Disabled
On
Enabled
18
WebUI: I/O Cong - Output Settings Cont.
Audio Settings Enable/Disable Switch - Use this switch to Enable/Disable the Extracted Audio Ports.
Audio Source - With Audio Settings switch Enabled, you can use this dropdown to select which output you
want the extracted audio to follow.
19
WebUI: System - IP Settings
Host Name - Devices name on the network. This eld is automatically lled with Model Name by default.
Model Name - Displays the AVProEdge Model/Part number.
Serial Number - Displays the Serial Number of the matrix.
MAC Address - Displays the devices MAC Address.
IP assignment - This drop-down has two options.
1. Manual
2. Automatic (DHCP)
Default out of the box will be set to Automatic (DHCP), the IP Address, Subnet Mask, Gateway, Primary
DNS, and Secondary DNS will be assigned by your network controller. If you select Manual, you can use the
text elds to enter your own Network settings. Once all elds have been lled out, click the green Apply
Button to set. A prompt will appear to conrm the change, click OK to conrm.
This area contains relevant network information of the AC-MX-42X.
20
WebUI: System - Telnet Settings
This area contains relevant Telnet settings for the AC-MX-42X. There are two elds that can changed,
Enable Disable switch and the Port Number.
• Enable - This switch has two options, Green/Enabled (Default) and
Red/Disabled.
• Port - This eld is used to change the Telnet Port of the AC-MX-42X.
You can use the text led to enter a number or use the Up/Down
arrow buttons to increase/decrease the number.
WebUI: System - Admin Web Interface
This switch has two options, Red/Disabled (Default) and Green/Enabled. When enabled (green) there will
be three elds that appear, Username, Password, and Conrm Password.
Default Username - admin
Default Password - admin
Once the desired Username and Password has been entered,
click the green APPLY button to set.
With the Admin Web Interface enabled, the only menu that will be accessible using the WebUI will be the
Matrix tab. The rest of the settings will require the Admin log in to access.
21
WebUI: System - User Web Interface
This switch has two options, Red/Disabled (Default) and Green/Enabled. When enabled (green) there will
be three elds that appear, Username, Password, and Conrm Password.
NOTE: The Admin Web Interface must rst be Enabled and setup before this eld will be available to
change.
Default Username - user
Default Password - user123
Once the desired Username and Password has been entered, click
the green APPLY button to set.
Note: The webpage will reload to the Log In page.
With both Admin and User Web Interfaces enabled, no menus will be accessible using the WebUI without
rst logging in (see image below).
Logging in with the User credentials, the only menu that will be accessible will be the Matrix tab. The rest
of the settings will require the Admin user to log in (see page 24).
22
WebUI: System - Cloud Services
By enabling Cloud Services your device will have the ability to connect to rmware servers for over-the-air
(OTA) updates and enable third-party remote management services. If Cloud Services are disabled, your
device will opt-out of any previously enabled services and will not be able to access OTA updates.
Before you can enable the cloud services you must rst agree to the “Privacy Policy” and “Terms of Use”.
You can view these documents by clicking on Privacy Policy or Terms of Use links, this will open up a PDF
copy of that document in a new tab.
With the Cloud Services enabled you can use the System tab to check for new Firmware OTA (over the air).
This will check the rmware versions currently loaded on the AC-MX-42X and compare to the latest
available. If it is up to date, you will see a prompt stating “No update available!” click CLOSE to exit.
If an update is available a le will automatically be selected, simply click the UPLOAD button to load the
rmware les to the Matrix.
NOTE: When loading rmware (depending on the rmware les that are being updated) some settings will
revert back to Factory Defaults. Take note of the I/O Cong tab. Settings like the INPUT/OUTPUT labels,
EDID Settings, Video Scaling, Audio Settings, etc. as they will have to be re-applied after the rmware
updates are completed.
If an update is available, the following prompt will show. Simply click the UPDATE button to load.
23
WebUI: System - Firmware Update Cont.
Once the rmware le has been uploaded, it will display all containing rmware les. Here you can select
individual rmware les to load or simply leave all les/options selected. If the version currently installed
not newer, then that update will be skipped automatically.
Once the progress bar hits 100% click the CLOSE button, the rmware upgrade process is complete.
Now you will want to go back and re-apply settings like INPUT/OUTPUT Labels, applied EDIDs, Video Scaler
Settings, Audio Settings, etc.
WebUI: System - Hardware
MCU/Version - Lists the current Firmware Versions
UPDATE FIRMWARE - Check/upload firmware.
FACTORY RESET - Restores matrix to Factory Defaults
REBOOT - Reboots the AC-MX-42X
24
WebUI: Diagnostics - HDMI IN
Input Settings Label - Use this to give an name/alias to your inputs (Apple TV, Cable Box, Roku, etc).
Note :There is a 15 character limit to this eld, the name will replace the default “IN #” throughout the rest
of the WebUI (for instance the Video Matrix tab).
Input Settings Enable switch - Use this enable/disable switch to turn the
corresponding Input port on or o. The default setting is enabled (green) by
default.
Connection Reset - Use this button to perform a reset of the HDMI Input connection.
Input Settings EDID - Use these four drop-downs to select your preferred EDID.
The available combinations are as follows.
O
Disabled
On
Enabled
1. 1080P_2CH
2. 1080P_6CH
3. 1080P_8CH
4. 1080P_3D_2CH
5. 1080P_3D_6CH
6. 1080P_3D_8CH
7. 4K30HZ_3D_2CH
8. 4K30HZ_3D_6CH
9. 4K30HZ_3D_8CH
10. 4K60HzY420_3D_2CH
11. 4K60HzY420_3D_6CH
12. 4K60HzY420_3D_8CH
13. 4K60HZ_3D_2CH
14. 4K60HZ_3D_6CH
15. 4K60HZ_3D_8CH
16. 1080P_2CH_HDR
17. 1080P_6CH_HDR
18. 1080P_8CH_HDR
19. 1080P_3D_2CH_HDR
20. 1080P_3D_6CH_HDR
21. 1080P_3D_8CH_HDR
22. 4K30HZ_3D_2CH_HDR
23. 4K30HZ_3D_6CH_HDR
24. 4K30HZ_3D_8CH_HDR
25. 4K60HzY420_3D_2CH_HDR
26. 4K60HzY420_3D_6CH_HDR
27. 4K60HzY420_3D_8CH_HDR
28. 4K60HZ_3D_2CH_HDR
29. 4K60HZ_3D_6CH_HDR
30. 4K60HZ_3D_8CH_HDR
31. FRL10G_8K_2CH_HD
32. FRL10G_8K_6CH_HD
33. FRL10G_8K_8CH_HD
25
WebUI: Diagnostics - HDMI IN Cont.
On the left, you will see the current applied EDID information. In the example above, you will see a canned
1080P - No 3D - SDR - 2CH EDID applied to IN 1. Any EDID change, once applied will display here.
Signal Info shows the connected source’s current output information. This includes
·Timing
·ColorSpace
·VideoType
·HDCPVersion
·TMDSBandwidth
·HDRMetadata
·AudioSamplingFrequency
·AudioSamplingSize
·AudioChannels
WebUI: Diagnostics - HDMI OUT
HDMI Output Label, State, and Connection Reset.
Connected Device EDID shows the connected sync’s preferred EDID information and current state.
This includes
·Manufacturer
·MonitorName
·SinkDeviceType
·PreferredTiming
·SupportedAudioFormats
·3dSupport
·DeepColorSupport
·SignalPresent
·SourceInput(futureupdate)
26
27
WebUI: Console
ThereisabuiltinCommandConsole
UsingthecommandAPI(commandlist)youcansenddevicespecificcommandsoruseasalivemonitor
whilesendingcommandsfromacontrolsystem(helpfulintroubleshooting).
Example
1. Click in the white box and type
a. GET STA
Click the green arrow or hit ENTER/RETURN on your
keyboard
The the command response will show in the eld below.
CLEAR CONSOLE - Button
This button will clear the current console session.
EXPORT LOG - Button
This button will generate a text le containing the console in
formation in your web browsers download folder.
*NEW to NET MCU Firmware Version 1.07
Example - “GET STA”
Get status
Example - “H”
Help command
Returns all Available Commands
28
Front Panel Control - Functional Mode Button
The AC-MX-42X has two switching modes Matrix and DA (Distribution Amplier).
1. Matrix Mode - The two outputs can be switched independently by pressing either
the OUT1 SELECT button or the OUT2 SELECT button.
Note: In MATRIX MODE the FUNCTIONAL MODE led will be o.
2. DA Mode - The two outputs will switch together. This means if you switch OUT1 to INPUT2 with the
front panel OUT1 SELECT button, OUT2 will also switch to INPUT2. This is the same if you change
inputs using any of the available control options (front panel, LAN, RS-232, IR, etc).
Note: In DA MODE the FUNCTIONAL MODE led will be on.
Front Panel Control - Matrix Mode Switching
The AC-MX-42X can switch the two OUTPUTS independently from the front panel by pressing the OUT1
SELECT or OUT2 SELECT buttons
1. Press the OUT1 SELECT button to cycle through the 4 available inputs.
2. Press the OUT2 SELECT button to cycle through the 4 available inputs.
Front Panel Control - DA Mode Switching
The AC-MX-42X can switch the two OUTPUTS at the same time from the front panel by pressing either the
OUT1 SELECT or OUT2 SELECT button.
1. Press the OUT1 SELECT button to cycle through the 4 available inputs on both outputs.
2. Press the OUT2 SELECT button to cycle through the 4 available inputs on both outputs.
Front Panel Control - Scaling in Matrix Mode
The AC-MX-42X has a scaler built into output 2. When the AC-MX-42X is in MATRIX Mode there are two
options available for down-scaling.
·4K/8K > 2K (takes a 4K or 8K signal and down-scales to 2K), LED is ashing.
·8K > 4K (takes an 8K signal and down-scales it to 4K), LED is solid.
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Front Panel Control - Scaling in DA Mode
When the AC-MX-42X is in DA Mode there are three options available for down-scaling on OUT2.
·O - No scaling applied, LED is o.
·4K/8K > 2K (takes a 4K or 8K signal and down-scales to 2K), LED is ashing.
·8K > 4K (takes an 8K signal and down-scales it to 4K), LED is solid.
Audio Output
You can extract audio from toslink or balance 2CH Audio. Audio outputs are an un-decoded output. This
means that what goes in, is what goes out.
1. 2CH Analog Port - Supports 2CH PCM audio only, which is ideal for 2 Channel systems and zoned
audio systems.
2. Toslink Audio Port - Supports PCM, LPCM (up to 7CH), Dolby Digital, Dolby Digital Plus, DTS, DTS-
HD, which are ideal for multi-channel audio systems and older AVR ‘s that do not support higher
bandwidth A/V signals.
3. Need to down-mix for combination, uncompressed and 2CH systems? Check out the AXION series of
matrices for down-mixing options. https://www.avproedge.com/
NOTE - The 2CH Analog port and the Toslink port are mirrored. If the audio codec coming into the
AC-MX-42X is above 2-Channel, the Analog port will be silent, however the audio will still come
out of Toslink.
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Front Panel Control - EDID Management:
This matrix has 33 factory dened EDID settings. It also has 3 user dened EDID memories. The user EDID
memories are independent to each input and can be set separately. The user dened EDID can be uploaded
using the free PC Control software or RS-232. In addition, you can choose to read the EDID from the de-
sired output and the captured EDID will automatically store and overwrite the EDID in “USER EDID 1” and
will be applied to the selected source.
By default, the matrix is set to a 1080P 2CH SDR EDID, this is to maximize plug and play capability. When
using 4K sources, you will want to dene a 4K EDID on each input (or read from the display).
To Change the EDID setting:
1.
Press and hold both “Out 1” and “Out 2” buttons for 5 seconds.
All LED ash one time. You are now in EDID management state.
2. In the EDID management state, press the “Out 1” button to toggle to the input you want to set the EDID
for. (1=IN1, 2=IN2, 3=IN3, 4=IN4)
3. Press the “Out 2” button to toggle through the EDID index.
4. Once you land on the EDID you want to use, press and hold the “Out 2” button for 3 seconds. All LEDs
will ash one time indicating success
NOTE: When in the EDID management state, if you are inactive for 10 seconds it will return to the nor-
mal state automatically. All LEDs ash one time.
*You may also copy EDID from any output and apply to any input, simply select “Copy EDID from Output
x” (x=1-4). This will copy the EDID from the display attached and store it into “User EDID 1” and apply it to
the input you have selected.
Front Panel
Display
OUT1 Input
Select Button
OUT2 Input
Select Button
Functional
Mode Button
OUT2 Scaler
Button
NOTE: See next page for diagram showing the EDID list and their corresponding LED lights.
In order to obtain Dolby Atmos, DTS:X, or other HBR Surround formats, the EDID must be copied from a capable device.
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IR Control: IR Remote
IR Remote Control:
When routing HDMI, the matrix can be controlled by using the IR remote supplied with the
product (battery not included, requires CR2025).
The labels on the right are the OUTPUT numbers.
The left arrow button decrements to the next input port, and the right arrow increments to
the next input port.
The numbers are for selecting a desired INPUT.
*Not Included
IR Receiving
Eye
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RS-232 and TCP/IP Control:
The AC-MX-42X can be controlled with either RS-232 or TCP/IP commands. Certain switching or format
congurations can only be done using these commands. We recommend using either the MyUART (RS-232
- free) or Hercules (TCP/IP - free) apps as they are very easy to use for sending commands to the machine.
For TCP/IP control commands use Telnet Port 23.
For RS-232, use a null modem serial cable adapter and set the serial communications to: 57600,n,8,1 (baud:
57600, no parity, 8 data bits and 1 stop bit) with no handshaking.
Please add a return (Enter key) after each command when using direct commands.
The unied command list (ASCII) is listed on the following pages. Text version available here, and under
the resources tab of on the products web page.
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Command List:
·Baudrate:57600
Checksum:None BitNum:8 StopBit:1
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Command List Continued:
Troubleshooting
·Verify Power - Check that the power supply is properly connected and on an active circuit.
·Verify Connections - Check that all cables are properly connected.
·Check the front panel indicator lights.
Page(s) 6.
·Use the System section of the WebUI to verify the matrix rmware is up to date.
Page(s) 22-23.
· Use the Diagnostics section of the WebUI to verify the HDMI Input/Output status and EDID settings.
Page(s) 24-26.
·Diagnostics page indicates everything is good but still not getting a picture, this may be a bandwidth
limitation. See Bandwidth Chart on pages 37 and 38 to verify the signal is not exceeding the
bandwidth of any of the devices in the chain.
·Still experiencing issues, contact our technical support for further assistance.
1-877-886-5112
605-274-6055
Bandwidth Chart
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Bandwidth Chart: Continued
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Maintenance
To ensure reliable operation of this product as well as protecting the safety of any person using or handling
this device while powered, please observe the following instructions.
·Use the power supplies provided. If an alternate supply is required, check voltage, polarity and that
it has sucient power to supply the device it is connected to.
·Do not operate these products outside the specied temperature and humidity range given in the
above specications.
·Ensure there is adequate ventilation to allow this product to operate eciently.
·Repair of the equipment should only be carried out by qualied professionals as these products
contain sensitive components that may be damaged by any mistreatment.
·Only use this product in a dry environment. Do not allow any liquids or harmful chemicals to come
into contact with these products.
·Clean this unit with a soft, dry cloth. Never use alcohol, paint thinner or benzene to clean this unit.
Damage Requiring Service
The unit should be serviced by qualied service personnel if:
·The DC power supply cord or AC adapter has been damaged
·Objects or liquids have gotten into the unit
·The unit has been exposed to rain
·The unit does not operate normally or exhibits a marked change in performance
·The unit has been dropped or the housing damaged
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Support
Should you experience any problems while using this product, rst, refer to the Troubleshooting section of
this manual before contacting Technical Support. When calling, the following information should be provid-
ed:
·Product name and model number
·Product serial number
·Details of the issue and any conditions under which the issue is occurring
·Clean this unit with a soft, dry cloth. Never use alcohol, paint thinner or benzene to clean this unit.
Warranty
THE BASICS.
AVPro Edge warranties its products that are purchased from all Authorized AVPro Edge Resellers or direct
purchases. Products are guaranteed to be free from manufacturing defects and of sound physical and
electronic condition.
AVPro Edge has developed a warranty that anyone can get behind. We really wanted to take all the “red
tape” out of a warranty and just make is simple. Our 10 YEAR NO BS warranty hinges on 3 elements.
1. If you are having trouble, call us. We will attempt to troubleshoot your issue over the phone.
2. If it’s broke - We’ll replace it in advance on our dime. (We’ll cover return shipping too.) Repair is an
option too, but it’s YOUR call.
3. We know you know what you are doing. We will not make you go through unnecessary steps to
troubleshoot an extender...
COVERAGE DETAILS.
AVPro Edge will replace or repair (at customer choice) the defective product. If the product is out of stock
or on back order it can either be replaced with a comparable product of equal value/feature set (if available)
or repair.
Your warranty begins at receipt of product (as conrmed by shipping rm tracking). If tracking information
is unavailable for any reason, the warranty will commence 30 ARO (After Receipt of Order). The coverage
continues for 10 YEARS.
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RED TAPE.
AVPro Edge is not responsible for untraceable purchases or those that were made outside of an authorized
channel.
If we conclude that a product or serial number has been tampered with as identied by warranty seal or
physical examination the warranty will be void. Additionally, excessive physical damage (beyond normal
wear & tear) the warranty may be voided or pro-rated based on the extent of the damage as examined by
an AVPro Edge representative.
Damage caused by “acts of God” are not covered. They can include natural disasters, power surges,
storms, earthquakes, tornadoes, sink holes, typhoons, tidal waves, hurricanes, or any other uncontrollable
event related to nature.
Damage caused by incorrect installation will not be covered. Incorrect power supply, inadequate cooling,
improper cabling, inadequate protection, static discharge are examples of this.
Products installed or sold by a third party to AVPro Edge will be serviced by the Authorized AVPro Edge
Reseller.
Accessories (IR Cables, RS-232, Power Supplies, etc…) are not included in the warranty. We will make
acceptable eort to source and supply replacements for defective accessories at a discounted rate as
needed.
OBTAINING AN RMA.
Dealers, Re-sellers, and Installers can request an RMA AVPro Edge Tech Support Rep or their Sales Engineer.
Or you may email support@avproedge.com or ll out the general contact form at www.avproedge.com
End users may not request and RMA directly from AVPro Edge and will be referred back to the Dealer, Re-
seller or Installer.
SHIPPING.
For USA (not including Alaska and Hawaii). Shipping is covered on advanced replacements for FedEx
Ground (some expressed exceptions may apply). Defective product return shipping is covered by AVPro
Edge using an emailed return label. Item must be returned within 30 days of receipt of replacement
product, after 30 days, the customer will be billed. Other return shipping methods will not be covered.
For International (and Alaska and Hawaii) return shipping costs will be the responsibility of the returnee.
Once the unit is scanned for return shipping AVPro Edge will ship new unit for replacement.
LEGAL STUFF.
Limitation on Liability
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The maximum liability of AVPro Global Holdings LLC under this limited warranty shall not exceed the actual
purchase price paid for the product. AVPro Global Holdings LLC is not responsible for direct, special,
incidental or consequential damages resulting from any breach of warranty or condition, or under any other
legal theory to the maximum extent permitted by law.
Taxes, Duties, VAT, and freight forwarding service charges are not covered or paid for by this warranty.
Obsolescence or incompatibility with newly invented technologies (after manufacture of product) is not
covered by this warranty.
Obsolescence is dened as:
“Peripherals are rendered obsolete when current technology does not support product repair or re-
manufacture. Obsolete products cannot be re-manufactured because advanced technologies supersede
original product manufacturer capabilities. Because of performance, price and functionality issues, product
redevelopment is not an option.”
Discontinued or out of production items will be credited at fair market value towards a current product of
equal or comparable capabilities and cost. Fair market value is determined by AVPro Edge.
Exclusive Remedy
To the maximum extent permitted by law, this limited warranty and the remedies set forth above are
exclusive and in lieu of all other warranties, remedies and conditions, whether oral or written, express or
implied. To the maximum extent permitted by law, AVPro Global Holdings LLC specically disclaims any and
all implied warranties, including, without limitation, warranties of merchantability and tness for a particular
purpose. If AVPro Global Holdings LLC cannot lawfully disclaim or exclude implied warranties under
applicable law, then all implied warranties covering this product, including warranties of merchantability and
tness for a particular purpose, shall apply to this product as provided under applicable law.
This warranty supersedes all other warranties, remedies and conditions, whether oral or written, express or
implied.
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ThankyouforchoosingAVProEdge!
Pleasecontactuswithanyquestions,weare
happilyatyourservice!
AVProEdge
2222E52ndStN~SiouxFalls,SD57104
1-877-886-5112~605-274-6055
