AVPro Edge AC-MX-42 18Gbps 4x2 Auto Switching HDMI Matrix User Manual

User Manual

18Gbps True 4K60 4:4:4, 4x2 Matrix & Auto

Switch/AVR Bypass

AC-MX-42

1

INTRODUCTION ��4

FEATURES ��4

WHATS IN THE BOX ��4

SPECIFICATIONS ��5

FRONT AND REAR PANEL OVERVIEW ��6

INITIAL SETUP: WEBUI ��7

ADVANCED SETUP: WEBUI INPUT SETTINGS �� 11

ADVANCED SETUP: WEBUI OUTPUT SETTINGS �� 12

ADVANCED SETUP: WEBUI EXTRACTED AUDIO OUTPUT SETTINGS �� 13

WEBUI: VIDEO MATRIX �� 14

WEBUI: I/O CONFIG - INPUT SETTINGS �� 15

WEBUI: I/O CONFIG - INPUT SETTINGS CONT� �� 16

WEBUI: I/O CONFIG - OUTPUT SETTINGS �� 16

WEBUI: I/O CONFIG - AUDIO SETTINGS �� 17

WEBUI: SYSTEM - IP CONTROL �� 17

WEBUI: SYSTEM - ADMIN WEB INTERFACE ��18

WEBUI: SYSTEM - USER WEB INTERFACE �� 19

WEBUI: SYSTEM - CLOUD SERVICES �� 20

WEBUI: SYSTEM - FIRMWARE UPDATE CONT �� 21

WEBUI: SYSTEM - HARDWARE �� 21

WEBUI: DIAGNOSTICS - HDMI IN 22 ��

WEBUI: DIAGNOSTICS - HDMI IN CONT �� 23

WEBUI: DIAGNOSTICS - HDMI OUT �� 24

WEBUI: CONSOLE �� 25

FRONT PANEL CONTROL - SWITCHING �� 26

FRONT PANEL CONTROL - SCALING �� 26

FRONT PANEL CONTROL - SCALING CONT �� 27

FRONT PANEL CONTROL - AUDIO BINDING �� 28

AUDIO MATRIX CONTROL: �� 29

2

FRONT PANEL CONTROL - AUDIO DELAY �� 29

EDID MANAGEMENT: �� 30

IR CONTROL: IR REMOTE �� 32

RS-232 AND TCP/IP CONTROL: ��33

COMMAND LIST: ��34

COMMAND LIST CONTINUED: �� 35

EXTRACTED AUDIO: �� 36

BALANCED 5 PIN 2CH AND TOSLINK AUDIO PORT /SPDIF: �� 36

AUDIO OUTPUT LOGIC AND CABLE PREP: �� 37

TROUBLESHOOTING �� 38

BANDWIDTH CHART �� 38

MAINTENANCE �� 39

DAMAGE REQUIRING SERVICE �� 39

SUPPORT �� 40

WARRANTY �� 40

3

Features

· HDMI 2.0(a/b)

· 18Gbps Bandwidth Support

· 4K60 4:4:4 Support

· Full HDR Support (HDR 10 & 12 Bit)

· Dolby Vision, HDR10+ and HLG Support

· HDCP 2.3 (and all earlier versions supported)

· 4K > 1080p Down Scaler (Out 1)

· Perfect AVR Bypass deliver 18Gbps to Display and

un-compressed audio to AVR

· Advanced EDID Management

· IR, RS-232 and LAN Control Options

· Digital Toslink Out (7CH PCM, DD, DTS)

· Balanced Analog Out (2CH PCM)

· Down-scaling mode for mixed systems

· Driver Support for Crestron, C4, RTI, ELAN and more

· Extracted Audio Supports DD+, DTS Master Audio on

T

oslink

· Extracted Audio bound to output 1 or 2

Whats in the box

· AC-MX-42 (Matrix Switch)

· 5V/2A Locking Power Supply

· 1 x IR Remote Control

· 1 x 3 Pin Terminal Connector (For RS232)

· Mounting Brackets

4

Introduction

The AC-MX-42 is a 4x2 HDMI matrix switch. Supporting HDMI 2.0(a/b), HDCP 2.3, up to 4K video

resolution, and up to 18Gbps bandwidth. This switch allows any source (Blu-ray, satellite receiver, game

consoles, PCs, etc. ) to show on any connected displays. In addition, this matrix equalizes and amplies the

output to ensure the HDMI signal will transmit through long HDMI cables without loss of quality.

The AC-MX-42 is ideal for bypassing AVRs that do not support full 18Gbps. Instead of bottlenecking video

quality through a legacy audio device that can’t handle 18Gbps. Integrators can run down-scaled video to

a legacy audio device and send uncompressed HDMI to the display. Audio remains untouched on a down-

scaled output, making it an ideal component for systems where high bit rate audio is critical

*3V CR2025 Battery Required For IR Remote Control

Not Included

NOTE TO DESIGNERS, INSTALLERS, AND TECHNICIANS

When used with an AVR or a Pre-processor as an HDMI video bypass around outdated onboard AVR or Pre-processor HDMI video signal

technology, especially when introducing a Next-Gen video display into a system while retaining an existing AVR or Pre-processor that remains

compatible with current immersive audio codec reproduction, the following must be noted: When the main HDMI video display output of the

bypassed AVR or Pre-processor is left untethered to an EDID-producing device, the AVR or Pre-processor has no means for EDID negotiation or

authentication. As a result, source devices fail to detect an active EDID-managed HDMI path. An AVR or Pre-processor may not fully activate or

switch to the desired input for audio capture if no active output is detected or fails to enable proper input signal processing.

BEST PRACTICE is for the AVR or Pre-processor to terminate into a device that produces an active EDID, which serves to “trick” the AVR or Pre-

processor into continuing to function as designed (with a video signal and multi-channel audio selected at one of its inputs, expected to transfer

the video signal to a display device with EDID authentication). An AVPro Edge AC-SC-1X or AC-DA12-AUHD-GEN2 with EDID management is

ideal for overcoming this anomaly as both have EDID management capabilities; however, any device capable of producing an EDID compatible

with maintaining the AVR’s or Pre-processor’s stability may be utilized.

Specifications

5

6

Front and Rear Panel Overview

OUT1 Input

Select Button

OUT2 Input

Select Button

Audio Output

Select Button

OUT1 Scaler

Button

LAN Connection

Extracted

Audio

Power

Port

RS-232

Port

HDMI

Outputs

HDMI

Inputs

7

Initial Setup: WebUI

The AC-MX-42 can be controlled using the Micro USB port, 3pin RS232, or over TCP/IP using the LAN

connection. For initial setup it is recommended to connect the matrix to a local area network (LAN) and

use a computer on the same network in conjunction with the built in WebUI. After making all the physical

connections, the rst step will be to check for any Firmware Updates. The below steps are an example of

this setup, other control options are covered in separate sections of this user manual.

1. Connect the HDMI Input sources to the HDMI Inputs on the back of the matrix.

2. Connect the HDMI/devices to the HDMI Outputs.

3. Connect the network LAN cable to the RJ45 port labeled IP CONTROL.

4. Power on the sources (Inputs).

5. Power on the Output devices/displays.

6. Connect the 5V power supply to power on the matrix and then to a suitable power source.

7. When powered on the AC-MX-42 default setting is DHCP Enabled. To view the IP address you can

connect to the matrix via the Micro USB port or 3-Pin Terminal to a computer and send the command

GET STA (see page[s] 32-33 for complete command list). This will reply with the current settings of

the matrix including the IP address. If you can scan the network, the device will show up with a MAC

Vendor labeled as “AVPro Global Hldgs”.

NOTE: DHCP can be enabled/disabled using the front panel controls.

To change press and hold AUDIO OUTPUT SELECT button for 5 seconds.

·DHCP On/Enabled = All OUT1 LEDs ash

·DHCP O/Disabled= All OUT2 LEDs ash

8

8. With the WebUI open, navigate to System. Click on the Privacy Policy and Terms of Use, this will open

these documents in a new tab for review. Once read click on the boxes next to each to agree. When

both are checked the switch for Enable Cloud Services will be selectable (will be red or disabled by

default). Click to enable (the switch will turn green).

9. With the Cloud Services enabled under the Hardware section click the Update Firmware button to

check for new Firmware OTA (over the air). This will compare the rmware versions currently loaded

on the AC-MX-42 and compare to the latest available. If it is up to date, you will see a prompt stating

“No update available!”

10. If an update is available, the following prompt will show. Simply click UPDATE.

11. If a new update is available a le will automatically be selected, simply click the UPLOAD button to

load the rmware les to the Matrix. Uploading does not install the Firmware, that is the next step.

9

12. Once the rmware le has been uploaded, it will display all containing rmware les. Here you can

select individual rmware les to load or simply leave all les/options selected. If the version currently

installed is not newer (does not need to be updated), then that update will be skipped automatically.

Click the UPLOAD button to start.

13. Once the progress bar hits 100% click the CLOSE button, the rmware upgrade process is complete.

14. With the Firmware up to date it’s time to start setting up the matrix. With the AVPro Edge WebUI

open, navigate to the I/O Conifg section. Label the applicable Inputs (Apple TV, Cable Box, Roku, etc)

under the Input Settings - Label.

15. Label the Outputs (Living Room, Bedroom, Den, etc) under the Video Output Settings - Label.

10

16. Set the HDMI Video Scaling if needed. HDMI OUT 1 has two options for scaling, they are:

·No Scaling - Default setting, HDMI OUT1

·4k to 1080P - This will downscale a 4K signal down to 2k (1080P) on HDMI OUT1

17. With the system and all it’s components powered up it’s time to verify signal path from source to the

sync. For now leave EDID settings to their default 1080P 2CH, the next section Advanced Setup will

cover the more advance settings.

18. Use the Signal Indicator on the HDMI INPUTS. Green means HDMI source is detected, red means

that the source is not detected. If red verify that the input is powered on and that the HDMI cable is

properly connected to the source and to the back of the matrix.

19. Now verify that the connections to the HDMI outputs. If detected the HDMI OUT tab will display some

of the connected sync’s EDID information like Manufacturer, Preferred Timing, and Deep Color Support.

If these elds are blank verify that the sync devices are powered on and that the HDMI/HD cables are

properly connected to the back of the matrix.

20. With everything connected and powered on, green indicators across the applicable inputs and outputs,

verify you are getting all of your sources on all of your displays.

21. Problems with a source or sync, see the Troubleshooting section for help on page[s] 35.

Advanced Setup: WebUI Input Settings

After verifying good signal path from source to sync now it is time to go through the rest of the settings to

maximize the setup. Starting with the input side with the EDID and Audio Mode settings.

11

1. With the WebUI open, navigate to the I/O Conifg tab and focus on the Input Settings section at the

top.

2. Set the EDID on each input by selecting the resolution drop-down rst (default is set to 1080P). The

options are 1080P, 4K30Hz, 4K60Hz Y420, and 4K60Hz. If you select USER1 EDID, then the drop-

downs change to allow you to select from and output to copy from. You can select any of the 4 HDMI

outputs then click the COPY button. This will save that outputs EDID to the USER1 slot.

3. Next use the drop-down to select NO 3D, or 3D depending on the displays capability.

NOTE: Currently the only resolution you can choose NO 3D for is 1080P.

4. Next drop-down select either SDR (standard dynamic range) or HDR (High Dynamic Range).

5. The fourth drop-down in the EDID section is for the audio, you can select 2CH, 6CH, or 8CH.

6. Click the APPLY button to set the EDID.

7. Verify you are still getting that source to all your displays and that the image looks correct.

NOTE: Some older displays may take an HDR signal and display correctly (ignoring the HDR Metadata)

others will not ignore the HDR part of the signal and may display incorrectly.

Advanced Setup: WebUI Output Settings

12

8. Now navigate to the Video Output Settings under I/O Cong

9. In addition to the output Label (name/alias), there are 3 settings for each HDMI output.

10. Under State, you can enable/disable that port (turn that port on or o), turn on downscaling on

HDMI OUT1 (HDMI you can choose to No Scaling or 4K to 1080P), and you can Enable or Disable the

Bitstream Audio (slider icon Green=ON, Red=OFF).

O

Disabled

On

Enabled

Advanced Setup: WebUI Extracted Audio Output

Settings

1. Now navigate to the Extracted Audio Output Settings under I/O Cong.

2. The extracted audio ports have 2 distinct operating modes, use the drop-down at the top to select.

The two options are.

Matrix (Default)- This mode allows you to matrix the extracted audio ports independently from the

HDMI outputs. In this mode you in order to select, you will use the Audio Binding buttons on the right

to choose the OUTPUT (OUT1 or OUT2) which the audio will follow.

DA - where the audio port number corresponds to the input signal. This is ideal for systems where

audio is matrixed separately in a zoned amplier.

NOTE: This setting will also change the behavior of the HDMI outputs.

3. Other available settings for the extracted audio ports include Enable/Disable and Audio Binding

selection (OUT1 or OUT2 selectable when in Matrix Mode).

NOTE: The Left Right Analog Audio Output only supports 2Ch audio. The Toslink port supports up to

5.1Ch audio. This means if the source is outputting 5.1 then the Left Right Analog Audio Output will

be muted. If using the Left Right Analog Audio output, make sure the sources are set to output 2Ch

audio.

13

14

WebUI: Video Matrix

Use this page to route the video INPUTS and OUTPUTS.

·Click on the INPUT number to select (example below shows IN 1)

·With the INPUT selected simply click on the OUTPUT you want to send that source to.

·Note: If you rename the INPUTS/OUTPUTS using the I/O Cong page they will display here.

15

WebUI: I/O Config - Input Settings

Input Settings Label - Use this to give an name/alias to your inputs (Apple TV, Cable Box, Roku, etc).

Note: There is a 15 character limit to this eld, the name will replace the default “IN #” throughout the rest

of the WebUI (for instance the Video Matrix tab).

Input Settings EDID - Use these four drop-downs to select your preferred EDID.

The available combinations are as follows.

1. 1080P_2CH

2. 1080P_6CH

3. 1080P_8CH

4. 1080P_3D_2CH

5. 1080P_3D_6CH

6. 1080P_3D_8CH

7. 4K30HZ_3D_2CH

8. 4K30HZ_3D_6CH

9. 4K30HZ_3D_8CH

10. 4K60HzY420_3D_2CH

11. 4K60HzY420_3D_6CH

12. 4K60HzY420_3D_8CH

13. 4K60HZ_3D_2CH

14. 4K60HZ_3D_6CH

15. 4K60HZ_3D_8CH

16. 1080P_2CH_HDR

17. 1080P_6CH_HDR

18. 1080P_8CH_HDR

19. 1080P_3D_2CH_HDR

20. 1080P_3D_6CH_HDR

21. 1080P_3D_8CH_HDR

22. 4K30HZ_3D_2CH_HDR

23. 4K30HZ_3D_6CH_HDR

24. 4K30HZ_3D_8CH_HDR

25. 4K60HzY420_3D_2CH_HDR

26. 4K60HzY420_3D_6CH_HDR

27. 4K60HzY420_3D_8CH_HDR

28. 4K60HZ_3D_2CH_HDR

29. 4K60HZ_3D_6CH_HDR

30. 4K60HZ_3D_8CH_HDR

NOTE: If you select USER1 EDID, then drop-downs change to allow you to select from and output to

copy from. You can select any of the 2 HDMI outputs then click the COPY button (this replaces the Apply

button). This will save that outputs EDID to the USER1 slot.

16

WebUI: I/O Config - Input Settings Cont�

Input Settings Signal - The Signal Indicator on the HDMI INPUTS shows the current state of the

connection HDMI source. Green means the HDMI source is detected, red means that the source is not

detected. If red verify that source is powered on and that the HDMI cable is properly connected to the

source and to the back of the matrix.

Output Settings Label - Use this to give an name/alias to your outputs (Living Room, Den, Kitchen, etc).

Note: There is a 15 character limit to this eld, the name will replace the default “OUT #” throughout the

rest of the WebUI (for instance the Video Matrix tab).

Output Settings State - This drop-down has 3 settings, just like the input settings you can Enable or

disable this port. In addition you can also choose Test Pattern to enable a 1080P color bar test pattern on

that output. This is helpful in verifying the signal chain from Matrix to sync (display). To disable the test

pattern, change the state back to Enabled (default).

WebUI: I/O Config - Output Settings

Output Settings Video Scaling - The HDMI outputs can down-scale a 4K signal to 1080P on OUTPUT1.

This scaling only changes the pixel density, it does not alter frame rate or colorspace.

Output Settings Bitstream Audio - This is an enable/disable switch. By default this will be Enabled/

Green. To change the setting simply click to switch. Disabled/Red there will be no Audio passed on that

HDMI output.

NOTE: This setting has no aect on the Extracted Audio outputs.

O

Disabled

On

Enabled

17

WebUI: System - IP Settings

Host Name - Devices name on the network. This eld

is automatically lled with Model Name by default.

Model Name - Displays the AVProEdge Model/Part

number.

MAC Address - Displays the devices MAC Address.

IP assignment - This drop-down has two options.

1. Manual

2. Automatic (DHCP)

Default out of the box will be set to Automatic (DHCP), the IP Address, Subnet Mask, Gateway, Primary

DNS, and Secondary DNS will be assigned by your network controller. If you select Manual, you can use the

text elds to enter your own Network settings. Once all elds have been lled out, click the green Apply

Button to set. A prompt will appear to conrm the change, click OK to conrm.

This area contains relevant audio settings and information of the AC-MX-42.

WebUI: System - IP Control

This area contains relevant IP Control settings for the AC-MX-42. There are two elds that can changed,

Enable Disable switch and the Port Number.

• Enable - This switch has two options, Green/Enabled (Default) and Red/Disabled.

• Port - This eld is used to change the Telnet Port of the AC-MX-42. You can use the text led to enter a

number or use the Up/Down arrow buttons to increase/decrease the number.

18

WebUI: System - Admin Web Interface

This switch has two options, Red/Disabled (Default) and Green/Enabled. When enabled (green) there will

be three elds that appear, Username, Password, and Conrm Password.

Default Username - admin

Default Password - admin

Once the desired Username and Password has been entered,

click the green APPLY button to set.

With the Admin Web Interface enabled, the only menu that will be accessible using the WebUI will be the

Matrix tab. The rest of the settings will require the Admin log in to access.

19

WebUI: System - User Web Interface

This switch has two options, Red/Disabled (Default) and Green/Enabled. When enabled (green) there will

be three elds that appear, Username, Password, and Conrm Password.

NOTE: The Admin Web Interface must rst be Enabled and setup before this eld will be available to

change.

Default Username - user

Default Password - user123

Once the desired Username and Password has been entered, click

the green APPLY button to set.

Note: The webpage will reload to the Log In page.

With both Admin and User Web Interfaces enabled, no menus will be accessible using the WebUI without

rst logging in (see image below).

Logging in with the User credentials, the only menu that will be accessible will be the Matrix tab. The rest

of the settings will require the Admin user to log in (see page 24).

20

WebUI: System - Cloud Services

By enabling Cloud Services your device will have the ability to connect to rmware servers for over-the-air

(OTA) updates and enable third-party remote management services. If Cloud Services are disabled, your

device will opt-out of any previously enabled services and will not be able to access OTA updates.

Before you can enable the cloud services you must rst agree to the “Privacy Policy” and “Terms of Use”.

You can view these documents by clicking on Privacy Policy or Terms of Use links, this will open up a PDF

copy of that document in a new tab.

With the Cloud Services enabled you can use the System tab to check for new Firmware OTA (over the air).

This will check the rmware versions currently loaded on the AC-MX-42 and compare to the latest available.

If it is up to date, you will see a prompt stating “No update available!” click CLOSE to exit.

If an update is available a le will automatically be selected, simply click the UPLOAD button to load the

rmware les to the Matrix.

NOTE: When loading rmware (depending on the rmware les that are being updated) some settings will

revert back to Factory Defaults. Take note of the I/O Cong tab. Settings like the INPUT/OUTPUT labels,

EDID Settings, Video Scaling, Audio Settings, etc. as they will have to be re-applied after the rmware

updates are completed.

If an update is available, the following prompt will show. Simply click the UPDATE button to load.

21

WebUI: System - Firmware Update Cont�

Once the rmware le has been uploaded, it will display all containing rmware les. Here you can select

individual rmware les to load or simply leave all les/options selected. If the version currently installed

not newer, then that update will be skipped automatically.

Once the progress bar hits 100% click the CLOSE button, the rmware upgrade process is complete.

Now you will want to go back and re-apply settings like INPUT/OUTPUT Labels, applied EDIDs, Video Scaler

Settings, Audio Settings, etc.

WebUI: System - Hardware

MCU/Version - Lists the current Firmware Versions

UPDATE FIRMWARE - Check/upload firmware.

FACTORY RESET - Restores matrix to Factory Defaults

REBOOT - Reboots the AC-MX-42

22

WebUI: Diagnostics - HDMI IN

Input Settings Label - Use this to give an name/alias to your inputs (Apple TV, Cable Box, Roku, etc).

Note :There is a 15 character limit to this eld, the name will replace the default “IN #” throughout the rest

of the WebUI (for instance the Video Matrix tab).

Input Settings Enable switch - Use this enable/disable switch to turn the

corresponding Input port on or o. The default setting is enabled (green) by

default.

Connection Reset - Use this button to perform a reset of the HDMI Input connection.

Input Settings EDID - Use these four drop-downs to select your preferred EDID.

The available combinations are as follows.

1. 1080P_2CH

2. 1080P_6CH

3. 1080P_8CH

4. 1080P_3D_2CH

5. 1080P_3D_6CH

6. 1080P_3D_8CH

7. 4K30HZ_3D_2CH

8. 4K30HZ_3D_6CH

9. 4K30HZ_3D_8CH

10. 4K60HzY420_3D_2CH

11. 4K60HzY420_3D_6CH

12. 4K60HzY420_3D_8CH

13. 4K60HZ_3D_2CH

14. 4K60HZ_3D_6CH

15. 4K60HZ_3D_8CH

16. 1080P_2CH_HDR

17. 1080P_6CH_HDR

18. 1080P_8CH_HDR

19. 1080P_3D_2CH_HDR

20. 1080P_3D_6CH_HDR

21. 1080P_3D_8CH_HDR

22. 4K30HZ_3D_2CH_HDR

23. 4K30HZ_3D_6CH_HDR

24. 4K30HZ_3D_8CH_HDR

25. 4K60HzY420_3D_2CH_HDR

26. 4K60HzY420_3D_6CH_HDR

27. 4K60HzY420_3D_8CH_HDR

28. 4K60HZ_3D_2CH_HDR

29. 4K60HZ_3D_6CH_HDR

30. 4K60HZ_3D_8CH_HDR

O

Disabled

On

Enabled

23

WebUI: Diagnostics - HDMI IN Cont�

On the left, you will see the current applied EDID information. In the example above, you will see a canned

1080P - No 3D - SDR - 2CH EDID applied to IN 1. Any EDID change, once applied will display here.

Signal Info shows the connected source’s current output information. This includes

·Timing

·Color Space

·Video Type

·HDCP Version

·TMDS Bandwidth

·HDR Metadata

·Audio Sampling Frequency

·Audio Sampling Size

·Audio Channels

24

WebUI: Diagnostics - HDMI OUT

HDMI Output Label, State, and Connection Reset.

Connected Device EDID shows the connected sync’s preferred EDID information and current state.

This includes

·Manufacturer

·Monitor Name

·Sink Device Type

·Preferred Timing

·Supported Audio Formats

·3d Support

·Deep Color Support

·Signal Present

·Source Input (future update)

25

WebUI: Console

There is a built in Command Console

Using the command API (command list) you can send device specic commands or use as a live monitor

while sending commands from a control system (helpful in troubleshooting).

Example

1. Click in the white box and type

a. GET STA

Click the green arrow or hit ENTER/RETURN on your keyboard

The the command response will show in the eld below.

26

Front Panel Control - Functional Mode Button

The AC-MX-42 has two switching modes Single Switch and Double Switch (see command list on Page[s] 32-

33 for more details. This modes can be switched via the front panel controls by pressing and holding OUT2

and AUDIO OUTPUT buttons together for approximately 5 seconds. The OUT2 LEDs will ash conrming

the change.

1. Single Switch - The two outputs can be switched independently by pressing either the OUT1 SELECT

button or the OUT2 SELECT button.

2. Double Switch - The two outputs will switch together. This means if you switch OUT1 to INPUT2 with

the front panel OUT1 SELECT button, OUT2 will also switch to INPUT2. This is the same if you change

inputs using any of the available control options (front panel, LAN, RS-232, IR, etc).

Front Panel Control - Matrix Mode Switching

The AC-MX-42 can switch the two OUTPUTS independently from the front panel by pressing the OUT1

SELECT or OUT2 SELECT button.

1. Press the OUT1 SELECT button to cycle through the 4 available inputs.

2. Press the OUT2 SELECT button to cycle through the 4 available inputs.

Front Panel Control - DA Mode Switching

The AC-MX-42 can switch the two OUTPUTS at the same time from the front panel by pressing either the

OUT1 SELECT or OUT2 SELECT button.

1. Press the OUT1 SELECT button to cycle through the 4 available inputs on both outputs.

2. Press the OUT2 SELECT button to cycle through the 4 available inputs on both outputs.

27

Front Panel Control - Audio Output

The Audio Output Select button has two states, they are as follows. Single press the button to change

between the two.

1. AUDIO OUTPUT LED will be o - this means the extracted audio ports will follow HDMI OUT1.

2. AUDIO OUTPUT LED will be on - This means the extracted audio ports will follow HDMI OUT2.

28

These are the pre-dened EDID settings that you can toggle through:

1. 1080P_2CH

2. 1080P_6CH

3. 1080P_8CH

4. 1080P_3D_2CH

5. 1080P_3D_6CH

6. 1080P_3D_8CH

7. 4K30HZ_3D_2CH

8. 4K30HZ_3D_6CH

9. 4K30HZ_3D_8CH

10. 4K60HzY420_3D_2CH

11. 4K60HzY420_3D_6CH

Front Panel Control - EDID Management:

This matrix has 30 factory dened EDID settings. It also has 3 user dened EDID memories. The user EDID

memories are independent to each input and can be set separately. The user dened EDID can be uploaded

using the free PC Control software or RS-232. In addition, you can choose to read the EDID from the de-

sired output and the captured EDID will automatically store and overwrite the EDID in “USER EDID 1” and

will be applied to the selected source.

To Change the EDID setting:

1. Press and hold both “Out 1” and “Out 2” buttons for 5 seconds.

All LED ash one time. You are now in EDID management state.

2. In the EDID management state, press the “Out 1” button to toggle to the input you want to set the EDID

for. (1=IN1, 2=IN2, 3=IN3, 4=IN4)

3. Press the “Out 2” button to toggle through the EDID index.

4. Once you land on the EDID you want to use, press and hold the “Out 2” button for 3 seconds. All LEDs

will ash one time indicating success

NOTE: When in the EDID management state, if you are inactive for 10 seconds it will return to the nor-

mal state automatically. All LEDs ash one time.

*You may also copy EDID from any output and apply to any input, simply select “Copy EDID from Output

x” (x=1-4). This will copy the EDID from the display attached and store it into “User EDID 1” and apply it to

the input you have selected.

NOTE: See next page for diagram showing the EDID list and their corresponding LED lights.

23. 4K30HZ_3D_8CH_HDR

24. 4K60HzY420_3D_2CH_HDR

25. 4K60HzY420_3D_6CH_HDR

26. 4K60HzY420_3D_8CH_HDR

27. 4K60HZ_3D_2CH_HDR

28. 4K60HZ_3D_6CH_HDR

29. 4K60HZ_3D_8CH_HDR

30. User EDID 1

31. User EDID 2

32. User EDID 3

12. 4K60HzY420_3D_8CH

13. 4K60HZ_3D_2CH

14. 4K60HZ_3D_6CH

15. 4K60HZ_3D_8CH

16. 1080P_2CH_HDR

17. 1080P_6CH_HDR

18. 1080P_3D_2CH_HDR

19. 1080P_3D_6CH_HDR

20. 1080P_3D_8CH_HDR

21. 4K30HZ_3D_2CH_HDR

22. 4K30HZ_3D_6CH_HDR

EDID Management:

29

30

IR Control: IR Remote

IR Remote Control:

When routing HDMI, the matrix can be controlled by using the IR remote supplied with the

product (battery not included, requires CR2025).

The labels on the right are the OUTPUT numbers.

The left arrow button decrements to the next input port, and the right arrow increments to

the next input port.

The numbers are for selecting a desired INPUT.

*Not Included

IR Receiving

Eye

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RS-232 and TCP/IP Control:

The AC-MX-42 can be controlled with either RS-232 or TCP/IP commands. Certain switching or format

congurations can only be done using these commands. We recommend using either the MyUART (RS-232

- free) or Hercules (TCP/IP - free) apps as they are very easy to use for sending commands to the machine.

For TCP/IP control commands use Telnet Port 23.

For RS-232, use a null modem serial cable adapter and set the serial communications to: 57600,n,8,1 (baud:

57600, no parity, 8 data bits and 1 stop bit) with no handshaking.

Please add a return (Enter key) after each command when using direct commands.

The unied command list (ASCII) is listed on the following pages. Text version available here, and under

the resources tab of on the products web page.

32

Command List:

·Baudrate: 57600

·Checksum: None

·Bit Num: 8

·Stop Bit: 1

33

Command List Continued:

34

Extracted Audio:

The extracted audio ports have three distinct operating modes. Your desired mode can be set to suite your

particular installation.

The 3 modes are:

Bind to Input ~ This is the default conguration. In this mode the audio port number corresponds to the

INPUT signal. This is ideal for systems where audio is matrixed separately in a zoned amplier.

Bind to Output ~ This conguration will automatically have the audio follow OUTPUT, so the audio from

the extracted port always matches the HDMI output. This is ideal for systems that use local AVR’s for some

of the zones.

Independent/Matrix ~ This mode allows you matrix the extracted audio outputs independent of HDMI.

In this mode a new set of commands becomes available to be able to route audio however you want. This

can be used as a separate zoned audio matrix with only using an amplier.

Setting up Extracted Audio Routing:

You can set up Extracted Audio Routing from the front panel, WebUI, Driver or by sending the following

command:

SET EXAMX MODEx -- Where {x=[0~2](0=Bind To Output,1=Bind To Input,2=Matrix}

If you set to “Matrix” you can use the following command to route the 16 extracted audio ports to any IN-

PUT:

SET OUTx AS INy -- Where Set Ex-Audio Output x To Input y{x=[0~4](0=ALL), y=[1~4]}

Balanced 5 pin 2Ch and Toslink Audio Port /SPDIF:

The SPDIF Toslink port supports up to 5�1 Ch Digital audio the L/R Analog audio supports 2 Ch audio only�

This means in order for these ports to function the sources must be set to 2 Ch PCM, this unit does NOT

down mix the audio (see AC-AXION-4 for down-mixing matrix)� To get more than 2 Channels you will

want to use the SPDIF port�

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Troubleshooting

·Verify Power - Check that the power supply is properly connected and on an active circuit.

·Verify Connections - Check that all cables are properly connected.

·IR Issues - Verify correct connections - Page(s) 42 and 43

·Lights indicate everything is good but still not getting a picture, this may be a bandwidth lim-

itation. See Bandwidth Chart below to verify the signal is not exceeding the bandwidth of the

Extender kit (limited to 10.2Gbps).

Bandwidth Chart

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Maintenance

To ensure reliable operation of this product as well as protecting the safety of any person using or

handling this device while powered, please observe the following instructions.

·Use the power supplies provided. If an alternate supply is required, check voltage, polarity

and that it has sucient power to supply the device it is connected to.

·Do not operate these products outside the specied temperature and humidity range given in

the above specications.

·Ensure there is adequate ventilation to allow this product to operate eciently.

·Repair of the equipment should only be carried out by qualied professionals as these prod-

ucts contain sensitive components that may be damaged by any mistreatment.

·Only use this product in a dry environment. Do not allow any liquids or harmful chemicals to

come into contact with these products.

·Clean this unit with a soft, dry cloth. Never use alcohol, paint thinner or benzene to clean this

unit.

Damage Requiring Service

The unit should be serviced by qualied service personnel if:

·The DC power supply cord or AC adapter has been damaged

·Objects or liquids have gotten into the unit

·The unit has been exposed to rain

·The unit does not operate normally or exhibits a marked change in performance

·The unit has been dropped or the housing damaged

37

Support

Should you experience any problems while using this product, rst, refer to the Troubleshooting section of

this manual before contacting Technical Support. When calling, the following information should be provid-

ed:

·Product name and model number

·Product serial number

·Details of the issue and any conditions under which the issue is occurring

·Clean this unit with a soft, dry cloth. Never use alcohol, paint thinner or benzene to clean this unit.

Warranty

THE BASICS.

AVPro Edge warranties its products that are purchased from all Authorized AVPro Edge Resellers or direct

purchases. Products are guaranteed to be free from manufacturing defects and of sound physical and

electronic condition.

AVPro Edge has developed a warranty that anyone can get behind. We really wanted to take all the “red

tape” out of a warranty and just make is simple. Our 10 YEAR NO BS warranty hinges on 3 elements.

1. If you are having trouble, call us. We will attempt to troubleshoot your issue over the phone.

2. If it’s broke - We’ll replace it in advance on our dime. (We’ll cover return shipping too.) Repair is an

option too, but it’s YOUR call.

3. We know you know what you are doing. We will not make you go through unnecessary steps to

troubleshoot an extender...

COVERAGE DETAILS.

AVPro Edge will replace or repair (at customer choice) the defective product. If the product is out of stock

or on back order it can either be replaced with a comparable product of equal value/feature set (if available)

or repair.

Your warranty begins at receipt of product (as conrmed by shipping rm tracking). If tracking information

is unavailable for any reason, the warranty will commence 30 ARO (After Receipt of Order). The coverage

continues for 10 YEARS.

38

RED TAPE.

AVPro Edge is not responsible for untraceable purchases or those that were made outside of an authorized

channel.

If we conclude that a product or serial number has been tampered with as identied by warranty seal or

physical examination the warranty will be void. Additionally, excessive physical damage (beyond normal

wear & tear) the warranty may be voided or pro-rated based on the extent of the damage as examined by

an AVPro Edge representative.

Damage caused by “acts of God” are not covered. They can include natural disasters, power surges,

storms, earthquakes, tornadoes, sink holes, typhoons, tidal waves, hurricanes, or any other uncontrollable

event related to nature.

Damage caused by incorrect installation will not be covered. Incorrect power supply, inadequate cooling,

improper cabling, inadequate protection, static discharge are examples of this.

Products installed or sold by a third party to AVPro Edge will be serviced by the Authorized AVPro Edge

Reseller.

Accessories (IR Cables, RS-232, Power Supplies, etc…) are not included in the warranty. We will make

acceptable eort to source and supply replacements for defective accessories at a discounted rate as

needed.

OBTAINING AN RMA.

Dealers, Re-sellers, and Installers can request an RMA AVPro Edge Tech Support Rep or their Sales Engineer.

Or you may email support@avproedge.com or ll out the general contact form at www.avproedge.com

End users may not request and RMA directly from AVPro Edge and will be referred back to the Dealer, Re-

seller or Installer.

SHIPPING.

For USA (not including Alaska and Hawaii). Shipping is covered on advanced replacements for FedEx

Ground (some expressed exceptions may apply). Defective product return shipping is covered by AVPro

Edge using an emailed return label. Item must be returned within 30 days of receipt of replacement

product, after 30 days, the customer will be billed. Other return shipping methods will not be covered.

For International (and Alaska and Hawaii) return shipping costs will be the responsibility of the returnee.

Once the unit is scanned for return shipping AVPro Edge will ship new unit for replacement.

LEGAL STUFF.

Limitation on Liability

39

The maximum liability of AVPro Global Holdings LLC under this limited warranty shall not exceed the actual

purchase price paid for the product. AVPro Global Holdings LLC is not responsible for direct, special,

incidental or consequential damages resulting from any breach of warranty or condition, or under any other

legal theory to the maximum extent permitted by law.

Taxes, Duties, VAT, and freight forwarding service charges are not covered or paid for by this warranty.

Obsolescence or incompatibility with newly invented technologies (after manufacture of product) is not

covered by this warranty.

Obsolescence is dened as:

“Peripherals are rendered obsolete when current technology does not support product repair or re-

manufacture. Obsolete products cannot be re-manufactured because advanced technologies supersede

original product manufacturer capabilities. Because of performance, price and functionality issues, product

redevelopment is not an option.”

Discontinued or out of production items will be credited at fair market value towards a current product of

equal or comparable capabilities and cost. Fair market value is determined by AVPro Edge.

Exclusive Remedy

To the maximum extent permitted by law, this limited warranty and the remedies set forth above are

exclusive and in lieu of all other warranties, remedies and conditions, whether oral or written, express or

implied. To the maximum extent permitted by law, AVPro Global Holdings LLC specically disclaims any and

all implied warranties, including, without limitation, warranties of merchantability and tness for a particular

purpose. If AVPro Global Holdings LLC cannot lawfully disclaim or exclude implied warranties under

applicable law, then all implied warranties covering this product, including warranties of merchantability and

tness for a particular purpose, shall apply to this product as provided under applicable law.

This warranty supersedes all other warranties, remedies and conditions, whether oral or written, express or

implied.

40

41

42

Thank you for choosing AVProEdge!

Please contact us with any questions, we are

happily at your service!

AVProEdge

2222 E 52nd St N ~ Sioux Falls, SD 57104

1-877-886-5112 ~ 605-274-6055

support@avproedge�com

AVPro Edge AC-MX-42 18Gbps 4x2 Auto Switching HDMI Matrix Switcher

Product's Documents

Manual

Specifications

AVPro Edge AC-MX-42 Questions and Answers