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24
EN Troubleshooting guide
PROBLEM CAUSE SOLUTION
Display shows H2O with first use. If this occurs during first time use. Repeat the steps described under “Before
first use”.
If the message remains, replace the water
reservoir and turn the unit off and on to reset
the sensor and clear the message. If this
does not resolve, contact Braun Customer
Service.
Display shows H2O while brewing. Ensure you have enough water in the tank for
the beverage size you have selected.
Ensure the water reservoir is full or has
enough water for the selected drink size. If
the message remains, replace the water tank
and turn the unit off and on to reset the sen-
sor and clear the message. If this does not
resolve, contact Braun Customer Service.
Display shows a number not preceded by
“E” during descale process.
The unit is in the descaling mode. The unit will
remain in this mode until the descaling process
has been completed. Note that unplugging the
unit will not bypass the descaling process.
Please refer to “Descaling”
Display does not show a time The appliance is unplugged Plug unit in
Display flashes “12:00 AM” • Initial operation
• There was a power outage
Set clock
It is not possible to set the AUTO ON time • Lever not positioned in the “Coffee” position
• Clock has not been set
• Position lever in position “Coffee”
• Set clock time
It is not possible to activate the
AUTO ON function
• AUTO ON time has not been set • Set AUTO ON time
Coffee is not brewing • The appliance is unplugged
• There was a power outage
• Brew mode was not selected
• There is no water in the water reservoir
• The appliance is in stand-by mode
• AUTO-ON function is not activated
• Lever is positioned in “Drip Stop” position
• Lid of the filter basket is not closed
• Plug unit in
• Wait for power to be restored
• Select brew mode to start
• Pour water into the water reservoir
• Switch on the appliance
• Activate AUTO-ON function
• Place lever in position “Coffee”
• Close the lid of the filter basket
The coffee maker is only brewing water There are no coffee grounds in the filter basket Add the desired amount of coffee to the filter
The coffee maker is overflowing The filter basket is not properly inserted Insert the filter basket correctly
Using too much coffee grounds Remove filter from the filter basket
If using a paper filter, replace with new one
Restart the coffee brewing process with
proper amount of coffee grounds
Using coffee that is too finely ground Use only coffee that is ground for drip coffee
makers
Paper filter and gold tone permanent
filter are used together
Use either paper or the gold tone permanent
filter, never both at the same time
The filter basket spring popped out during
cleaning
Reattach the spring to the filter basket
The coffee is too bitter Using too much coffee grounds Reduce the quantity of coffee ground to one
small measuring scoop per cup used for a
milder, lighter result, or adjust according to
preference.
There are coffee grounds at the bottom of
the carafe
The paper filter was not inserted correctly into
the filter basket
Rinse filter basket, set filter into the filter
basked and restart brewing
• Paper filter collapsed
• Coffee powder is too finely ground
• Coffee filter is broken
• Remove filter, rinse filter basket and restart
brewing with a new paper filter
• Use only coffee that is ground for drip
coffee makers
On/Off button is flashing. The lever is on “Drip Stop”. Move the lever to “Coffee” or “Hot water” (if
available depending the model).
After the brewing process is finished some
water remains in the water reservoir.
This is normal. The unit only uses the amount
of water according to the chosen beverage size
option.
Display shows “Lid” Lid of the filter basket is open Close the lid
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