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Samsung LS43CG700NUXXU User Manual
Page 5
Samsung LS43CG700NUXXU 43" G70c Uhd, Mini-led, Smart 144hz Odyssey Gaming Monitor
User Manual - Page 5
For LS43CG700NUXXU.
PDF File Manual
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187 pages
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Contents
Guide
Connections
Connection Guide
Connecting to the network
Establishing a wired network connection
Establishing a wireless network connection
Checking the network connection status
Resetting Your Network
Turning on the Product with a mobile device
Connecting an IP control device to the Product
Allowing to connect a wireless network
Changing the name of the Product
Displaying your mobile device screen on the Product
Using Screen Sharing (Smart View)
Using Apple AirPlay
Using Screen Sharing (Tap View)
Enabling Tap View
Switching between external devices connected to the Product
Editing the name and icon of an external device
Using additional functions
Connection Notes
Connection notes for HDMI
Connection notes for audio devices
Connection notes for USB Type-C
Connection notes for computers
Connection notes for mobile devices
Remote Control and Peripherals
Controlling External Devices with a Samsung Remote Control - Using the Universal Remote
Learn how to use Samsung Smart Remote
Learn how to use Ark Dial
Using Anynet+ (HDMI-CEC)
Connecting an external device through Anynet+ and using their menus
Read before connecting an Anynet+ (HDMI-CEC) device
Controlling the Product with a Keyboard, Mouse, or Gamepad
Connecting a USB keyboard, mouse, or gamepad
Connecting a Bluetooth keyboard, mouse, or gamepad
Using the keyboard and mouse
Using the Gamepad
Using the controller (Product UI navigation)
Setting up the input devices
Entering Text using the On-Screen Virtual Keyboard
Entering Text using the remote control's microphone and the on-screen virtual keyboard
Smart Features
Using Smart Hub
Displaying the Home Screen
Launching Smart Hub automatically
Launching the last used app automatically
Automatic Mirroring from Multi View
Automatic casting in Multi View
Testing Smart Hub connections
Resetting Smart Hub
Using Ambient Mode
Entering the Product viewing screen from Ambient Mode
Using Samsung Gaming Hub
About the Media Home Screen
About the Menu Home Screen
Using a Samsung account
Signing in to a Samsung account
Creating a new account
Managing your Samsung account
Using Workspace
Using Screen Sharing (Windows PC) / Screen Mirroring (Mac)
Using Easy Connection to Screen
Connecting a Remote PC
Playing Multimedia Content on a Remote PC
Using Samsung DeX
Using Microsoft 365
Adding the Web Service
Using Web Service
Using TV Access
Connecting to a TV
Controlling the connected TV from the Product
Using the Apps Service
Installing an app
Launching an app
Managing installed apps
Using the e-Manual
Launching the e-Manual
Using the buttons in the e-Manual
Using the Internet
Using SmartThings
Registering peripheral devices of the Product
Registering a Product / Smart Appliance / IoT device from the mobile app
Controlling the Product from the mobile app
SmartThings screen layout
List of devices compatible with the Product
Using the SmartThings Hub function
Playing pictures/video/music
Playing multimedia content on a PC or mobile device
Playing multimedia content on a USB device
Listening to your mobile device sound through the Product speaker using Sound Mirroring
Buttons and functions available while playing multimedia content
Using Multi View
Using Bixby
Starting Bixby with voice
Starting Bixby using buttons on the Samsung Smart Remote
Learning about the Explore Bixby Screen
Read Before Using Bixby
Provisions for using Bixby
Using the Game Bar
Starting the Game Bar
Learning about the Game Bar
Setting the Super Ultra Wide Game View
Changing the Super Ultra Wide Screen position
Troubleshooting of the game screen and audio problems
Product Viewing
Product-Viewing Support Functions
Using Programme Rating Lock
Watching blocked / restricted programmes
Checking digital channel signal info and strength
Picture and Sound
Using Intelligent Mode
Adjusting the Picture Quality
Choosing a picture mode
Configuring advanced picture settings
Changing the Picture Size and Position
Changing the picture size settings
Using Adaptive Picture
Using Eye Saver Mode
Setting the Viewing Environment for External Devices
Playing games on an optimised screen
Setting the Surround Sound
Setting the Response Time
Change Virtual Aim Point
Setting the Core Lighting
Using the AI Sound Booster
Using Dynamic Black Equalizer
Configure Game Motion Plus Settings
HDR Tone Mapping
Setting the Display Mode in Portrait Screen
Setting the Game HDR
Using Cable/Satellite Box Power Off Sync
Using Input Signal Plus
Setting the USB Source
Using USB-C Preference
Using Auto Source Switch+
Using HDMI Black Level
Configuring a Sound Mode and Expert Settings
Choosing a sound mode
Configuring advanced sound settings
Using the Sound Support Functions
Selecting speakers
Listening to the Product through Bluetooth devices
Listening to the Product through a Samsung audio device that supports the Wi-Fi function
System and Support
Using the Time Functions and the Timers
Setting the clock
Using the sleep timer
Turning off the Product using the off timer
Using the Standby Mode Timer
Using the Power and Energy Saving Functions
Reducing the energy consumption of the Product
Using the Panel Care feature
Precautions for preventing image retention
Protection of the Product screen through Panel Care
Updating the Product's Software
Updating through the network
Updating through a USB device
Updating the Product automatically
Security updates information
Using the Parental Settings function
Audio and Video Functions for the Visually or Hearing Impaired
Running the accessibility functions
Running Accessibility Shortcuts
Enabling voice guides for the visually impaired
Changing the volume, speed, pitch, and the Background Volume of the Voice Guide
The Product screen is turned off but audio continues
Enlarge the screen
Listening to the Product through Bluetooth devices (for the hearing impaired)
White text on black background (high contrast)
Setting the screen to black and white
Inverting the screen colour
Enlarging the font (for the visually impaired)
Learning about the remote control (for the visually impaired)
Learning about the Product menu
Watching Product broadcasts with subtitles
Selecting the broadcasting subtitle language
Enlarging the sign language screen for the hearing impaired
Configuring the repeat settings for remote control buttons
App for the Visually Impaired (SeeColors App)
Using Voice Assistants on the Product
Select the Voice Assistant
Using Other Functions
Changing the menu language
Setting up a password
Selecting Usage or Retail Mode
Managing External Devices
Using AirPlay
Restoring the Product to the factory settings
Using Eclipse Lighting
Changing the screen using Active Ambient
Precautions and Notes
Read Before Using Apps
Read Before Using the Internet Function
Read before setting up a wireless network connection
Precautions for wireless network
Wireless security protocols
Read Before Playing Photo, Video, or Music Files
Limitations to the use of photo, video, and music files
Supported subtitles
Subtitle formats
Video formats with subtitles
Supported image formats and resolutions
Supported music formats and codecs
Supported video codecs (M5*B Series)
Supported video codecs (M7*B Series)
Supported video codecs (M8*B Series)
Supported video codecs (Odyssey Ark)
Supported video codecs (OLED/G7*B/G6*B/G7*NC Series)
Other restrictions
Video decoders
Audio decoders
Read Before Using Bluetooth Devices
Restrictions on using Bluetooth
Licences
Installing the Software
Easy Setting Box
Restrictions and Problems with the Installation
System Requirements
OS
Hardware
Driver Installation
Troubleshooting
Picture Issues
The screen is flashing or has become dark
The picture is not bright, or the picture colours do not look clear
The picture colours look like black and white or do not look the way they should look
The Product automatically turns off by itself
The Product image does not look as good as it did in the store
Displayed video looks blurry
The picture is distorted
There is a dotted line on the edge of the screen
The picture wonât display in full screen
The Subtitle function in the Product menu is deactivated
Subtitles appear on the Product screen
The HDR of the connected external device turns off
Sound and Noise Issues
How can I connect an audio device to the Product?
There is no sound or the sound is too low at maximum volume.
The picture is good but there is no sound.
HDMI (ARC) is connected, and there is no sound.
The speakers are making an odd sound.
The sound is interrupted.
Whenever a function is used on the Product or the channel is changed, the Product voices the activity. The Product explains in voice-over the video scenes displayed on the screen.
The Product audio is not being played through the Sound bar or A/V receiver.
The sound is not heard clearly.
The volume of the external device cannot be adjusted.
I want to turn off and on the Product and audio device at the same time.
External Device Connectivity Issues
The "Mode Not Supported" message appears.
The video is OK but there is no audio.
I want to connect to a PC and mobile device via screen mirroring.
Proper operation cannot be guaranteed if this is lined and used through an external USB hub.
No screen appears when connecting the Product to an external device.
I want to connect to a Bluetooth speaker.
The PC screen does not appear or it flickers.
A special key on the keyboard or mouse is entered automatically.
The displayed image size does not fit the screen, the image colours are blurred, or the text does not appear clear.
A computer has been connected, but the Expert Settings option is greyed out.
Network Issues
Wireless network connection failed. Unable to connect to a wireless access point. Unable to connect to the network.
Wired network connection failed.
Connected to a local network, but not to the Internet.
Anynet+ (HDMI-CEC) Issues
What is Anynet+?
Anynet+ does not work. The connected device is not displayed.
I want to start Anynet+. I also want the connected devices to turn on when the Product is turned on.
I want to exit Anynet+. It is inconvenient to turn on other devices because the Product also turns on. It is inconvenient because the connected devices (e.g. set-top box) turn off together.
The message "Connecting to Anynet+ device..." or "Disconnecting from Anynet+ device" appears on the screen.
The Anynet+ device won't play.
Remote Control Issues
The remote control does not work.
External devices cannot be operated with the Product remote control.
When I turn on the product with the remote control, another device is also turned on.
Apps
I launched an app, but it's in a different language. How can I change the language?
The app does not work properly. Its image quality is poor.
The Smart Hub Home Screen keeps appearing whenever you turn on the Product.
Media Files
Some files are interrupted during playback.
Some files can't be played.
Voice Assistant Issues
The microphone is off.
The voice commands do not work well.
Bixby/Alexa answers although I did not call it.
I spoke "Hi, Bixby/Alexa" but Bixby/Alexa does not answer.
Voice recognition does not work with the Samsung Smart Remote unlike other features. There is no response even if the Voice Assistant button is pressed.
During voice recognition, the heavy load message appears and the function does not work.
I want to see weather information of the desired area.
Other issues
The Product is hot.
The Product smells like plastic.
The settings are lost after 5 minutes or every time the Product is turned off.
The Product is tilted to the side.
The stand is wobbly or crooked.
A POP (Productâs internal banner ad) appears on the screen.
The Product is making a popping noise.
The Product is making a humming noise.
The Product narrates the screen events in voice-over.
Q & A
How can I change the frequency?
How can I change the resolution?
How do I set power-saving mode?
Diagnosing Product operational issues
Self Diagnosis
Cannot select Signal Information in Self Diagnosis.
Reset Smart Hub
Reset picture
Reset sound
Getting Support
Finding the contact information for service
Getting support through Remote Management
Checking the Calibration Report
Requesting service
Accessibility Guidance
Menu Learning Screen
Using the Remote control
Orientation of the Samsung Smart Remote or Remote Control
Description of the Samsung Smart Remote or Remote Control
Using the Accessibility Menu
Running the Accessibility Shortcuts menu
Running the Accessibility menu functions using the General menu
Running the Accessibility menu functions using Bixby
Learning about the Accessibility menu functions
Using the Product with Voice Guide on
Changing channel
Changing volume
Using programme information
Using Smart Hub
Smart Hub
Using the Smart Hub Home Screen
Launching the e-Manual
Using Bixby
Running Bixby
Page 5/187
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Contents
Table of Contents
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Accessibility Guidance
Menu Learning Screen
177
Using the Remote control
179
Using the Accessibility Menu
183
Using the Product with Voice Guide on
184
Using Smart Hub
186
Launching the e-Manual
187
Using Bixby
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File type: PDF
File name: 4421584_ls43cg700nuxxu.pdf
File size: 2.74 MB
File Language: English
Pages: 187
Author: Samsung
File created: 2024-03-29
Published:
2024-05-23
Updated: 2024-05-23
Download File
Table of Contents
×
Contents
2
Guide
6
Connections
6
Connection Guide
6
Connecting to the network
8
Establishing a wired network connection
8
Establishing a wireless network connection
9
Checking the network connection status
10
Resetting Your Network
10
Turning on the Product with a mobile device
11
Connecting an IP control device to the Product
11
Allowing to connect a wireless network
11
Changing the name of the Product
11
Displaying your mobile device screen on the Product
12
Using Screen Sharing (Smart View)
12
Using Apple AirPlay
12
Using Screen Sharing (Tap View)
13
Enabling Tap View
13
Switching between external devices connected to the Product
14
Editing the name and icon of an external device
14
Using additional functions
16
Connection Notes
17
Connection notes for HDMI
17
Connection notes for audio devices
19
Connection notes for USB Type-C
20
Connection notes for computers
20
Connection notes for mobile devices
21
Remote Control and Peripherals
22
Controlling External Devices with a Samsung Remote Control - Using the Universal Remote
22
Learn how to use Samsung Smart Remote
23
Learn how to use Ark Dial
23
Using Anynet+ (HDMI-CEC)
24
Connecting an external device through Anynet+ and using their menus
24
Read before connecting an Anynet+ (HDMI-CEC) device
24
Controlling the Product with a Keyboard, Mouse, or Gamepad
25
Connecting a USB keyboard, mouse, or gamepad
25
Connecting a Bluetooth keyboard, mouse, or gamepad
25
Using the keyboard and mouse
26
Using the Gamepad
27
Using the controller (Product UI navigation)
28
Setting up the input devices
29
Entering Text using the On-Screen Virtual Keyboard
29
Entering Text using the remote control's microphone and the on-screen virtual keyboard
30
Smart Features
31
Using Smart Hub
31
Displaying the Home Screen
32
Launching Smart Hub automatically
34
Launching the last used app automatically
34
Automatic Mirroring from Multi View
34
Automatic casting in Multi View
35
Testing Smart Hub connections
35
Resetting Smart Hub
35
Using Ambient Mode
36
Entering the Product viewing screen from Ambient Mode
41
Using Samsung Gaming Hub
42
About the Media Home Screen
44
About the Menu Home Screen
47
Using a Samsung account
53
Signing in to a Samsung account
53
Creating a new account
53
Managing your Samsung account
53
Using Workspace
56
Using Screen Sharing (Windows PC) / Screen Mirroring (Mac)
56
Using Easy Connection to Screen
56
Connecting a Remote PC
57
Playing Multimedia Content on a Remote PC
59
Using Samsung DeX
60
Using Microsoft 365
60
Adding the Web Service
60
Using Web Service
61
Using TV Access
62
Connecting to a TV
62
Controlling the connected TV from the Product
62
Using the Apps Service
63
Installing an app
64
Launching an app
64
Managing installed apps
65
Using the e-Manual
67
Launching the e-Manual
67
Using the buttons in the e-Manual
67
Using the Internet
69
Using SmartThings
70
Registering peripheral devices of the Product
70
Registering a Product / Smart Appliance / IoT device from the mobile app
71
Controlling the Product from the mobile app
71
SmartThings screen layout
72
List of devices compatible with the Product
73
Using the SmartThings Hub function
74
Playing pictures/video/music
75
Playing multimedia content on a PC or mobile device
76
Playing multimedia content on a USB device
76
Listening to your mobile device sound through the Product speaker using Sound Mirroring
77
Buttons and functions available while playing multimedia content
77
Using Multi View
81
Using Bixby
84
Starting Bixby with voice
84
Starting Bixby using buttons on the Samsung Smart Remote
85
Learning about the Explore Bixby Screen
86
Read Before Using Bixby
89
Provisions for using Bixby
90
Using the Game Bar
91
Starting the Game Bar
91
Learning about the Game Bar
91
Setting the Super Ultra Wide Game View
95
Changing the Super Ultra Wide Screen position
95
Troubleshooting of the game screen and audio problems
96
Product Viewing
97
Product-Viewing Support Functions
97
Using Programme Rating Lock
97
Watching blocked / restricted programmes
97
Checking digital channel signal info and strength
97
Picture and Sound
98
Using Intelligent Mode
98
Adjusting the Picture Quality
100
Choosing a picture mode
100
Configuring advanced picture settings
101
Changing the Picture Size and Position
103
Changing the picture size settings
103
Using Adaptive Picture
103
Using Eye Saver Mode
103
Setting the Viewing Environment for External Devices
104
Playing games on an optimised screen
104
Setting the Surround Sound
104
Setting the Response Time
105
Change Virtual Aim Point
105
Setting the Core Lighting
105
Using the AI Sound Booster
105
Using Dynamic Black Equalizer
105
Configure Game Motion Plus Settings
106
HDR Tone Mapping
106
Setting the Display Mode in Portrait Screen
107
Setting the Game HDR
107
Using Cable/Satellite Box Power Off Sync
107
Using Input Signal Plus
108
Setting the USB Source
108
Using USB-C Preference
109
Using Auto Source Switch+
109
Using HDMI Black Level
109
Configuring a Sound Mode and Expert Settings
110
Choosing a sound mode
110
Configuring advanced sound settings
110
Using the Sound Support Functions
112
Selecting speakers
112
Listening to the Product through Bluetooth devices
113
Listening to the Product through a Samsung audio device that supports the Wi-Fi function
114
System and Support
115
Using the Time Functions and the Timers
115
Setting the clock
115
Using the sleep timer
115
Turning off the Product using the off timer
116
Using the Standby Mode Timer
116
Using the Power and Energy Saving Functions
117
Reducing the energy consumption of the Product
117
Using the Panel Care feature
119
Precautions for preventing image retention
119
Protection of the Product screen through Panel Care
120
Updating the Product's Software
121
Updating through the network
121
Updating through a USB device
121
Updating the Product automatically
121
Security updates information
121
Using the Parental Settings function
122
Audio and Video Functions for the Visually or Hearing Impaired
123
Running the accessibility functions
123
Running Accessibility Shortcuts
123
Enabling voice guides for the visually impaired
123
Changing the volume, speed, pitch, and the Background Volume of the Voice Guide
124
The Product screen is turned off but audio continues
124
Enlarge the screen
124
Listening to the Product through Bluetooth devices (for the hearing impaired)
124
White text on black background (high contrast)
124
Setting the screen to black and white
125
Inverting the screen colour
125
Enlarging the font (for the visually impaired)
125
Learning about the remote control (for the visually impaired)
125
Learning about the Product menu
126
Watching Product broadcasts with subtitles
126
Selecting the broadcasting subtitle language
127
Enlarging the sign language screen for the hearing impaired
127
Configuring the repeat settings for remote control buttons
127
App for the Visually Impaired (SeeColors App)
127
Using Voice Assistants on the Product
128
Select the Voice Assistant
128
Using Other Functions
129
Changing the menu language
129
Setting up a password
129
Selecting Usage or Retail Mode
129
Managing External Devices
130
Using AirPlay
130
Restoring the Product to the factory settings
130
Using Eclipse Lighting
131
Changing the screen using Active Ambient
131
Precautions and Notes
132
Read Before Using Apps
132
Read Before Using the Internet Function
133
Read before setting up a wireless network connection
134
Precautions for wireless network
134
Wireless security protocols
134
Read Before Playing Photo, Video, or Music Files
135
Limitations to the use of photo, video, and music files
135
Supported subtitles
136
Subtitle formats
136
Video formats with subtitles
136
Supported image formats and resolutions
137
Supported music formats and codecs
137
Supported video codecs (M5*B Series)
138
Supported video codecs (M7*B Series)
139
Supported video codecs (M8*B Series)
140
Supported video codecs (Odyssey Ark)
141
Supported video codecs (OLED/G7*B/G6*B/G7*NC Series)
142
Other restrictions
143
Video decoders
143
Audio decoders
144
Read Before Using Bluetooth Devices
145
Restrictions on using Bluetooth
145
Licences
146
Installing the Software
147
Easy Setting Box
147
Restrictions and Problems with the Installation
147
System Requirements
147
OS
147
Hardware
147
Driver Installation
147
Troubleshooting
148
Picture Issues
148
The screen is flashing or has become dark
148
The picture is not bright, or the picture colours do not look clear
148
The picture colours look like black and white or do not look the way they should look
149
The Product automatically turns off by itself
150
The Product image does not look as good as it did in the store
150
Displayed video looks blurry
151
The picture is distorted
151
There is a dotted line on the edge of the screen
151
The picture wonât display in full screen
152
The Subtitle function in the Product menu is deactivated
152
Subtitles appear on the Product screen
152
The HDR of the connected external device turns off
152
Sound and Noise Issues
153
How can I connect an audio device to the Product?
153
There is no sound or the sound is too low at maximum volume.
153
The picture is good but there is no sound.
153
HDMI (ARC) is connected, and there is no sound.
154
The speakers are making an odd sound.
154
The sound is interrupted.
154
Whenever a function is used on the Product or the channel is changed, the Product voices the activity. The Product explains in voice-over the video scenes displayed on the screen.
155
The Product audio is not being played through the Sound bar or A/V receiver.
155
The sound is not heard clearly.
155
The volume of the external device cannot be adjusted.
156
I want to turn off and on the Product and audio device at the same time.
156
External Device Connectivity Issues
157
The "Mode Not Supported" message appears.
157
The video is OK but there is no audio.
157
I want to connect to a PC and mobile device via screen mirroring.
157
Proper operation cannot be guaranteed if this is lined and used through an external USB hub.
158
No screen appears when connecting the Product to an external device.
158
I want to connect to a Bluetooth speaker.
159
The PC screen does not appear or it flickers.
159
A special key on the keyboard or mouse is entered automatically.
160
The displayed image size does not fit the screen, the image colours are blurred, or the text does not appear clear.
160
A computer has been connected, but the Expert Settings option is greyed out.
160
Network Issues
161
Wireless network connection failed. Unable to connect to a wireless access point. Unable to connect to the network.
161
Wired network connection failed.
161
Connected to a local network, but not to the Internet.
161
Anynet+ (HDMI-CEC) Issues
162
What is Anynet+?
162
Anynet+ does not work. The connected device is not displayed.
162
I want to start Anynet+. I also want the connected devices to turn on when the Product is turned on.
163
I want to exit Anynet+. It is inconvenient to turn on other devices because the Product also turns on. It is inconvenient because the connected devices (e.g. set-top box) turn off together.
163
The message "Connecting to Anynet+ device..." or "Disconnecting from Anynet+ device" appears on the screen.
163
The Anynet+ device won't play.
163
Remote Control Issues
164
The remote control does not work.
164
External devices cannot be operated with the Product remote control.
164
When I turn on the product with the remote control, another device is also turned on.
164
Apps
165
I launched an app, but it's in a different language. How can I change the language?
165
The app does not work properly. Its image quality is poor.
165
The Smart Hub Home Screen keeps appearing whenever you turn on the Product.
165
Media Files
166
Some files are interrupted during playback.
166
Some files can't be played.
166
Voice Assistant Issues
167
The microphone is off.
167
The voice commands do not work well.
167
Bixby/Alexa answers although I did not call it.
167
I spoke "Hi, Bixby/Alexa" but Bixby/Alexa does not answer.
167
Voice recognition does not work with the Samsung Smart Remote unlike other features. There is no response even if the Voice Assistant button is pressed.
168
During voice recognition, the heavy load message appears and the function does not work.
168
I want to see weather information of the desired area.
168
Other issues
169
The Product is hot.
169
The Product smells like plastic.
169
The settings are lost after 5 minutes or every time the Product is turned off.
169
The Product is tilted to the side.
169
The stand is wobbly or crooked.
169
A POP (Productâs internal banner ad) appears on the screen.
170
The Product is making a popping noise.
170
The Product is making a humming noise.
170
The Product narrates the screen events in voice-over.
170
Q & A
171
How can I change the frequency?
171
How can I change the resolution?
171
How do I set power-saving mode?
171
Diagnosing Product operational issues
172
Self Diagnosis
172
Cannot select Signal Information in Self Diagnosis.
174
Reset Smart Hub
174
Reset picture
174
Reset sound
174
Getting Support
175
Finding the contact information for service
175
Getting support through Remote Management
175
Checking the Calibration Report
176
Requesting service
176
Accessibility Guidance
177
Menu Learning Screen
177
Using the Remote control
177
Orientation of the Samsung Smart Remote or Remote Control
177
Description of the Samsung Smart Remote or Remote Control
177
Using the Accessibility Menu
179
Running the Accessibility Shortcuts menu
179
Running the Accessibility menu functions using the General menu
179
Running the Accessibility menu functions using Bixby
180
Learning about the Accessibility menu functions
181
Using the Product with Voice Guide on
183
Changing channel
183
Changing volume
183
Using programme information
183
Using Smart Hub
184
Smart Hub
184
Using the Smart Hub Home Screen
184
Launching the e-Manual
186
Using Bixby
187
Running Bixby
187
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