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If your paper is a translucent paper or lm (for example, technical paper), select paper type Film > Matte lm.
Photo paper
There are dierent types of photo paper nishes that you can apply.
If your paper is a photo paper, use the Photo Paper category. For glossy or high-gloss paper select paper type
Photo Gloss Paper. For Semi-gloss, Satin, Pearl, or Luster nishes, select paper type Photo Semi-gloss/Satin
Paper.
To increase gamut on photo paper, select paper type HP Universal Gloss Photo Paper or HP Universal Satin Photo
Paper, depending on the nish.
Bond and coated or technical paper
Your paper type selection for generic paper depends on the paper’s ink absorption capacity.
● For natural tracing papers, select paper type Natural Tracing Paper < 65 g/m2 or Natural Tracing Paper >
65 g/m2, depending on the weight of the paper.
● For thin papers (< 90 g/m
2
) or uncoated papers (for example plain paper or bright white paper), select
paper type Bond and Coated Paper > Plain Paper. You can also select Recycled Bond Paper.
● For light coated papers (< 110 g/m
2
), select paper type Bond and Coated Paper > HP Coated Paper.
● For heavyweight coated papers (< 200 g/m
2
), select paper type Bond and Coated Paper > Heavyweight
Coated Paper.
Black ink is easily removed when touched
This happens when your paper is incompatible with matte black ink.
To use an optimized ink combination, select paper type Photo Paper > Photo Gloss Paper.
After printing, the paper has wrinkles or there is too much ink
This happens when too much ink is used.
To use less ink, select a thinner category. Matte paper categories from thinnest to thickest are:
● Plain Paper
● Coated Paper
● Heavyweight Coated Paper
For other print-quality problems, see
Troubleshooting print-quality issues on page 79.
Printer printed on the wrong paper type
This happens when the printer prints your job before you were able to load your desired paper.
You may have Use printer settings selected for the Paper Type in the printer driver.
When Use printer settings is selected the printer will print immediately on whichever paper is loaded. Load your
desired paper, see Paper handling on page 26, and select your paper type specically in the driver.
● In the Windows driver dialog: Select your paper type from the Paper Type list.
● In the Mac OS X Print dialog: Select the Paper/Quality panel, then from the Paper Type list, select your paper
type.
72 Chapter 11 Troubleshooting paper issues ENWW
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