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Make sure the printer is connected to the router with the LAN cable. If the LAN cable is loose, connect the
cable properly.
If the LAN cable is connected to the WAN side of the router, connect the cable to the LAN side of the router.
If the problem is not resolved, redo setup.
• For Windows:
Perform setup using the Setup CD-ROM or from the web page.
• For macOS:
Perform setup from the web page.
Cannot Print through Network
Check 1
Make sure the computer is connected to the wireless router.
For more on how to check the computer settings or connection status, see your computer instruction manual
or contact its manufacturer.
Check 2
If the printer driver is not installed, install it. (Windows)
Install the printer driver using the Setup CD-ROM or install it from here.
Check 3
When using Wi-Fi, make sure wireless router does not restrict which
computers can access it.
For more on connecting to and setting up your wireless router, see the wireless router instruction manual or
contact its manufacturer.
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