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English 35
Troubleshooting
Problem Cause Action
There is a popping
sound during
operation, and the
oven doesn't work.
Cooking food in a sealed
container or using a
container with a a tight
lid.
Do not cook food in sealed
containers or in containers
with tight lids. Expanding
steam from the cooking
food can cause the
containers to burst or the
lids to pop off.
The oven exterior
gets too hot during
operation.
There is not enough
ventilation space around
the oven.
There are intake/exhaust
outlets on the front
and rear of the oven
for ventilation. Check
the installation guide
and make sure that the
microwave is far enough
away from walls and
cabinets for proper
ventilation.
Objects are on top of the
oven.
Remove all objects on the
top of the oven.
The door cannot be
opened properly.
Food residue is stuck
between the door and
oven interior.
Clean the oven the door.
Problem Cause Action
The oven stops while
in operation.
The user has opened the
door to turn food over.
After turning over the
food, press the Start
button again to start
operation.
The power turns off
during operation.
The oven has been
cooking for an extended
period of time.
After the oven has cooked
for an extended period of
time, let the oven cool.
The cooling fan is not
working.
Listen for the sound of the
cooling fan.
Trying to operate the oven
without food inside.
Put food in the oven.
There is not enough
ventilation space around
the oven.
There are intake/exhaust
outlets on the front
and rear of the oven
for ventilation. Check
the installation guide
and make sure that the
microwave is far enough
away from walls and
cabinets for proper
ventilation.
Several appliances or
devices are plugged into
the same outlet.
Unplug all other appliances
or devices from the outlet.
There is no power to
the oven.
Power is not supplied. Make sure power is
supplied. Conrm the
microwave is plugged in.
Check your fuses or circuit
breakers.
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