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Upgrade
Upgrade (explained)
When you upgrade, all components currently installed on the computer are upgraded. It is not possible to
remove installed components during an upgrade. If you want to remove installed components, use Windows’
Add and remove programs functionality before or after an upgrade. During the upgrade, all components,
except the management server database, are automatically removed and replaced. This includes the drivers of
your device pack.
The management server database contains the entire system configuration (recording server configurations,
camera configurations, rules, and so on). As long as you do not remove the management server database, no
reconfiguration of your system configuration is needed, even if you may want to configure some of the new
features in the new version.
Backward compatibility with recording servers from XProtect versions earlier than the
current version is limited. You can still access recordings on such older recording
servers, but to change their configuration, they must be of the same version as this
current one. Milestone recommends that you upgrade all recording servers in your
system.
When you upgrade including your recording servers, you are asked if you want to update or keep your video
device drivers. If you choose to update, it might take a few minutes for your hardware devices to make connect
to the new video device drivers after restart of your system. This is due to several internal checks on the newly
installed drivers.
If you upgrade from version 2017 R3 or earlier to version 2018 R1 or later, and if your
system has older cameras, you must manually download the device pack with legacy
drivers from the download page on our website
(https://www.milestonesys.com/downloads/). To see if you have cameras that use drivers
in the legacy device pack, visit this page on our website
(https://www.milestonesys.com/community/business-partner-tools/device-packs/).
If you upgrade from version 2018 R1 or earlier to version 2018 R2 or later, it is important
that you update all recording servers in your system with a security patch before you
upgrade. Upgrading without the security patch, will cause the recording servers to fail.
Administrator manual | XProtect® VMS 2023 R1
354 | Upgrade
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