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Disable but keep the password for later use:
1. From the Site Navigation pane -> Basics node -> License Information, clear Enable automatic license
activation. The user name and password are still saved on the management server.
Disable and delete password:
1. From the Site Navigation pane -> Basics node -> License Information, click Edit activation
credentials.
2. Click Delete password.
3. Confirm that you want to delete the user name and password from the management server.
Activate licenses online
If the management server has internet access but you prefer to manually start the activation process, this is
the easiest license activation option for you.
1. From the Site Navigation pane -> Basics node -> License Information, select Activate License
Manually and then Online.
2. The Activate Online dialog box opens:
l
If you are an existing user, enter your user name and password
l
If you are a new user, click the Create new user link to set up a new user account. If you have
not yet registered your Software License Code (SLC), you must do so
3. Click OK.
If you receive an error message during online activation, follow the instructions on the screen to solve the
issue or contact Milestone support.
Activate licenses offline
If your organization does not allow that the management server has internet access, you must activate
licenses manually and offline.
1. From the Site Navigation pane -> Basics node -> License Information, select Activate License
Manually > Offline > Export License for Activation to export a license request file (.lrq) with
information about your added hardware devices and other elements that require a license.
2. The license request file (.lrq) is automatically given the same name as your SLC. If you have several sites,
remember to rename the files so you can easily identify which file belongs to which site.
3. Copy the license request file to a computer with internet access and log into our website
(https://online.milestonesys.com/) to obtain the activated software license file (.lic).
4. Copy the .lic file you receive to your computer with Management Client. The file has been given the
same name as your license request file.
Administrator manual | XProtect® VMS 2023 R1
116 | Licensing
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