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29
Problem Possible Solution
The oven will not turn on. Make sure the oven is plugged in.
Food is not completely cooked. Increase cooking temperature or time.
Food is overcooked or burned.
Decrease cooking temperature or time.
Make sure food items are not too large and are not touching the
heating elements.
Food is cooked unevenly.
Make sure food items are not too closely packed into a tray, rack,
or other container.
White smoke or steam is
coming out of the oven.
The oven may produce some white smoke or steam during
cooking. This is normal.
During first use, dust from the packing process may cause white
smoke. This is normal for toaster ovens and many other kitchen
appliances. To eliminate any dust, see Test Run (page 11).
Excess oil or fatty foods may produce white smoke. Make sure the
inside of the oven is cleaned properly and isn’t greasy.
Dark smoke is coming out of
the oven.
Immediately press the control knob to pause cooking and unplug
your oven. Food is burning. Wait for smoke to clear before
opening the oven door.
A thermometer shows that the
oven temperature is dierent
from the oven setting.
Commonly used thermometers usually have low sensitivity and
take over 10 minutes to measure the correct temperature. This
will not aect cooking.
Display shows Error Code
“E01 ”.
There is an open circuit in the temperature monitor. Contact
Customer Support (see page 34).
Display shows Error Code
“E02 ”.
There is a short circuit in the temperature monitor. Contact
Customer Support (see page 34).
Display shows Error Code
“E04 ”.
The oven has been plugged into an incorrect power source, such
as a 220–240V outlet. Unplug the oven. Only use the oven with
120V, 60Hz outlets, such as those in North America.
If your problem is not listed, please contact Customer Support (see page 34).
TROUBLESHOOTING
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