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864036
40
TROUBLESHOOTING
WHAT TO DO ...?
The washing machine shall automatically control the operation of particular functions during the
washing cycle. If any irregularity is identified, this will be indicated by reporting (E:XX) on the
display. The washing machine will report the error until it is switched off. Disturbances from the
environment (e.g. the power grid) may result in various error reports (see TROUBLESHOOTING
TABLE). In such case:
• Switch off the washing machine and wait for a few seconds.
• Switch on the washing machine and repeat the washing programme.
• Most errors during operation can be resolved by the user (see TROUBLESHOOTING TABLE).
• If the error persists, call an authorized service unit.
• Repairs may only be carried out by an adequately trained person.
TROUBLESHOOTING AND ERROR TABLE
Errors indicated on the display unit may include the following:
Problem/
error
Indication on the display unit
and problem description
What to do?
Incorrect settings Restart the programme. If the error reoccurs,
call a service technician.
Temperature sensor error Inlet water too cold. Repeat the washing
programme.
If the washing machine reports this error again,
call a service technician.
Door lock error. Make sure the washing machine door is
closed.
Unplug the power cord from the outlet; then,
plug the power cord back into the outlet and
switch on the washing machine.
If the error reoccurs, call a service technician.
Water filling error. Check the following:
• is the water inlet valve open,
• is the filter on the water supply hose clean,
• is the water supply hose deformed (clipped,
clogged etc.),
• is the pressure in the water mains between
0.05 and 0.8 MPa (0,5–8 bar).
Then, press the (3) START/PAUSE button to
resume the programme. If the error reoccurs,
call a service technician.
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