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8
Cleaning the Print Head Path ........................................................................................................... 192
Transporting Your Product ............................................................................................................... 196
Solving Problems .................................................................................................................................... 200
Checking for Software Updates........................................................................................................ 200
Product Status Messages ................................................................................................................ 201
Running a Product Check ................................................................................................................ 203
Resetting Control Panel Defaults ..................................................................................................... 204
Solving Setup Problems ................................................................................................................... 205
Product Does Not Turn On or Off................................................................................................. 206
Noise After Ink Installation ........................................................................................................... 206
Software Installation Problems .................................................................................................... 206
Solving Network Problems ............................................................................................................... 207
Product Cannot Connect to a Wireless Router or Access Point .................................................. 207
Network Software Cannot Find Product on a Network................................................................. 209
Product Does Not Appear in Mac Printer Window ....................................................................... 210
Cannot Print Over a Network....................................................................................................... 211
Cannot Scan Over a Network ...................................................................................................... 212
Wireless Network Connection is Unstable on a Mac ................................................................... 213
Solving Copying Problems ............................................................................................................... 213
Product Makes Noise, But Nothing Copies.................................................................................. 213
Product Makes Noise When It Sits for a While............................................................................. 213
Solving Paper Problems................................................................................................................... 213
Paper Feeding Problems............................................................................................................. 214
Paper Jam Problems Inside the Product ..................................................................................... 215
Paper Jam Problems in the Rear Cover ...................................................................................... 217
Paper Ejection Problems ............................................................................................................. 219
Solving Problems Printing from a Computer..................................................................................... 220
Nothing Prints.............................................................................................................................. 220
Product Icon Does Not Appear in Windows Taskbar ................................................................... 221
Printing is Slow ............................................................................................................................ 222
Solving Page Layout and Content Problems.................................................................................... 224
Inverted Image............................................................................................................................. 224
Too Many Copies Print ................................................................................................................ 224
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