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4. Remove any jammed paper from inside the rear cover.
5. Reattach the rear cover.
6. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam
message, check the other paper jam solutions.
Parent topic: Solving Paper Problems
Paper Ejection Problems
If you have problems with paper ejecting properly, try these solutions:
• If paper does not eject fully, you may have set the wrong paper size. Cancel printing to eject the paper.
Select the correct paper size when you reprint.
• If paper falls from the output tray, extend the paper stopper.
• If paper is wrinkled when it ejects, it may be damp or too thin. Load new paper.
• If you are using letterhead paper, select the appropriate paper type setting.
• Clean the roller inside the printer to remove any dust on the paper path.
Parent topic: Solving Paper Problems
Related references
Paper Jam Problems Inside the Product
Paper Feeding Problems
Paper or Media Type Settings - Printing Software
Paper Type Settings - Control Panel
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