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1. Disconnect any interface cables connected to your product.
2. Make sure there are no errors on the LCD screen.
3. Load plain paper in the product.
4. Press the home button, if necessary.
5. Select Maintenance.
6. Select Print Head Nozzle Check.
7. Select Print.
The nozzle pattern prints.
8. Do one of the following, depending on the results of the product check:
• If the page prints and the nozzle check pattern is complete, the product is operating properly. Any
operation problem you may have could be caused by your computer, cable, software, or selected
settings. Check the other solutions in this manual or try uninstalling and reinstalling your printer
software.
• If the page prints but the nozzle check pattern has gaps, clean the print head.
• If the page does not print, the product may have a problem. Check the other solutions in this
manual. If they do not work, contact Epson.
Parent topic: Solving Problems
Related concepts
Print Head Cleaning
Uninstall Your Product Software
Related references
Where to Get Help
Related tasks
Aligning the Print Head Using the Product Control Panel
Loading Paper in the Cassette
Resetting Control Panel Defaults
If you have a problem with settings on the product control panel, you can reset them to their factory
defaults. You can choose which settings to reset or reset them all.
1. Press the home button, if necessary.
2. Select Settings.
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