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9. Troubleshooting
199
Technical Support
If your problem still exists after trying the above solution, please contact our
technical support.
Please register your product on our web site (http://www.avision.com) to have
complete technical support. Before contact Avision, please prepare the following
information:
Scanner serial & revision number (located on the bottom of the scanner);
Hardware configuration (e.g., your host CPU type, RAM size, free disk space,
display card, interface card);
Headquarter
Avision Inc.
No. 20, Creation Road I, Science-Based Industrial Park,
Hsinchu 300, Taiwan, ROC
TEL: +886 (3) 578-2388
FAX: +886 (3) 577-7017
Web Site: http://www.avision.com.tw
US and Canada Area
Avision Labs, Inc.
6815 Mowry Ave., Newark CA 94560, USA
TEL: +1 (510) 739-2369
FAX: +1 (510) 739-6060
Web Site: http://www.avision.com
China Area
Technical Support Center in Shanghai
7A, No.1010, Kaixuan Road, Shanghai 200052 P.R.C.
TEL :+86-21-62816680
FAX :+86-21-62818856
E-MAIL : [email protected]n
Web Site: http://www.avision.com.cn
Europe Area
Avision Europe GmbH
Bischofstr. 101 D-47809 Krefeld Germany
TEL: +49-2151-56981-40
FAX: +49-2151-56981-42
Web Site: http://www.avision.de
Espaço Brasil
Avision Brasil Ltda.
Avenida Jabaquara, 2958 - Cj. 75 - Mirandópolis –
CEP: 04046-500 - São Paulo, Brasil
TEL: +55-11-2925-5025
E-MAIL: suporte@avisionbrasil.com.br
Web Site: http://www.avisionbrasil.com.br
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