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9. Troubleshooting
197
Vertical black
lines
Please clean the EP charger according to
the procedure described in the
preceding section Cleaning the EP
charger.
Image Problem Troubleshooting
Problem
Image Example
Solution
Dirty
background(partial
page)
Check if toner is not leaked from
the toner cartridge. If so, replace
the toner cartridge.
Dirty
background(entire
page)
The paper might not meet the
printer’s specifications (for
example, the paper is too thin).
Refer to paper specifications.
Print blank page
Check if there is enough toner in
the toner cartridge. If not, please
replace the toner cartridge.
If this error happens again, call
service for help.
Defective image of
regular interval
Clean the inside of the product
(Refer to preceding section Cleaning
the Paper Path).
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