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41
BEFORE YOU CALL
1-800-265-8352 (Canada)
Frigidaire.ca
1-800-374-4432 (United States)
Frigidaire.com
Let us help you troubleshoot your concern! This section will help you with common issues. If you need us,
visit our website, chat with an agent, or call us. We may be able to help you avoid a service visit. If you do
need service, we can get that started for you!
Problem Cause / Solution
Entire appliance does not
operate
Appliance not connected. Check your fuse box or breaker box to make sure
the circuit is active.
Electrical power outage. Check house lights to be sure. Call your local elec-
tric company for service outage information.
Oven Problems
Problem Cause / Solution
Poor baking results. Many factors aect baking results. Use proper oven rack position. Center
food in the oven and space pans to allow air to circulate. Preheat the oven
to the set temperature before placing food in the oven. Try adjusting the
recipe's recommended temperature or baking time. See “Adjusting the oven
temperature” on page 30if you feel the oven is too hot or too cool.
Flames inside oven or
smoking from oven vent.
Excessive spills in oven. Grease or food spilled onto the oven bottom or
oven cavity. Wipe up excessive spills before starting the oven. If flames or
excessive smoke are present when using broil, see “Setting Broil” on page
21
Air Fry causing smoke When using the air fry tray place a baking sheet on a rack below to catch
any drippings and prevent them from causing smoke from the oven bottom.
Oven smokes excessively
when broiling.
Incorrect setting. Follow the “Setting Broil” on page 21
Meat too close to the broil element or burner. Reposition the broil pan to
provide proper clearance between the meat and broil element or burner.
Remove excess fat from meat. Cut remaining fatty edges to prevent curling,
but do not cut into lean.
Grease build up on oven surfaces. Regular cleaning is necessary when broil-
ing frequently. Grease or food splatters will cause excessive smoking.
Oven control panel beeps
and displays any F or E
code error.
Oven control has detected a fault or error condition. To clear the error, press
the OFF key on the control panel. Once the error code is cleared, try the
bake or broil function. If the F or E code error repeats, turn o the power
to appliance, wait 5 minutes, and then repower the appliance. Set the clock
with correct time of day. Try the bake or broil function again. If the fault
recurs, press the OFF key to clear.
Convection fan does not
rotate.
Oven door is open. The convection fan will turn o if the oven door is
opened when convection is active. Close the oven door.
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