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6956-VOLT LITHIUM-ION ELECTRIC ZERO TURN MOWER — ZT4200S/ZT4200S-FC
PROBLEM CAUSE SOLUTION
The mower is not tracking
straight.
◾
The tire pressures for the left and right rear
wheels are different.
◾
Check and adjust the air pressure in both rear wheel
tires, according to the recommendation in section
“CHECKING THE TIRE PRESSURE” in this manual.
◾
The driving speed for the left and right rear wheels
are different.
◾
Calibrate the steering wheel following the instructions
in section “CALIBRATE THE STEERING WHEEL”.
The parking-brake pedal
cannot not be released from
the braking position or is
slow to spring back.
◾
There may be debris or dirt getting inside the
parking-brake pedal.
◾
Open the parking-brake pedal box to thoroughly clean
the box inside and close it. Reset the parking-brake
pedal to see whether the problem is solved. If not,
contact a qualified service technician for repair.
The mower cannot be
charged via charging port
with the mower status indi-
cator shining solid red.
◾
The plug of the charger is not correctly inserted
into the charging port on the mower.
◾
Reconnect the charger plug to see whether the
mower can be charged normally.
◾
There is no power in the wall outlets.
◾
No action is needed. Wait until the power recovers.
◾
Charger malfunction.
◾
Contact a qualified service technician for inspection
and have charger repaired if needed.
◾
The charger port on the mower is faulty.
◾
Contact a qualified service technician for repair.
The charging time via the
mower charging port is too
long.
◾
The charger is not suitable.
◾
Use EGO charger CHV1600/CHV1600-FC for charging
the electric zero turn mower directly.
The battery cannot be
fully charged via the mower
charging port.
◾
Firmware bug of the mower or the battery or the
charger failure.
◾
Reset the charger by unplugging the charger and
waiting for longer than 1min. Then reconnect the
plug to the power supply. If this does not solve the
problem, call EGO Customer Service Center.
The mower cannot be
started after cleaning.
◾
Improper cleaning, such as water getting on the
electric components, LCD screen etc.
◾
Follow the instructions in section “GENERAL
MAINTENANCE” to clean the mower correctly.
◾
If the mower caught in rain accidentally, leave it for
over 12 hours to dry or use compressed air to dry it.
The mower deck gets
clogged fast.
◾
The mower deck was not properly cleaned after
previous use.
◾
Clean the mower deck after each use, following the
section “USING WASH PORT TO CLEAN MOWER
DECK”.
The mower easily loses trac-
tion when climbing up on the
slope.
◾
The tires of the rear wheels are worn.
◾
Seek local service to replace the wheel tires or when
the wheel itself is damaged replace the rear wheel
following the instructions in section “REPLACING THE
WHEELS”.
◾
Mowing on a steep slope.
◾
The mower should not be used to mow slopes steeper
than 15 degrees.
When the mower is stopped
on a slope with the parking-
brake pedal pressed, the
mower can roll down the
slope.
◾
The brake components are excessively worn due
to improper operation of the mower.
◾
Contact a qualified service technician for repair.
There is no water coming
from the wash port when at-
tempting to wash the deck.
◾
The wash-port quick coupler is not properly
mounted onto the wash port.
◾
Re-attach the wash-port quick coupler until you hear
a clear click after firmly pushing. If it does not work,
call EGO Customer Service Center.
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