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Related tasks
Saving and Viewing Received Faxes
Saving Faxes to an External USB Device
Solving USB Device Problems
Check these solutions if you have problems using USB devices with your product.
Cannot View or Print from a USB Device
Cannot Save Files on a USB Device
Cannot Transfer Files To or From a USB Device
Parent topic: Solving Problems
Cannot View or Print from a USB Device
If you cannot view or print photos or documents from a USB device connected to your product, try these
solutions:
• Make sure memory devices are enabled on the product.
• Make sure your device is compatible with the product.
• Make sure the files on your device are in the correct format.
• If you see an X on the photo selection screen, the image file format is not supported.
Parent topic: Solving USB Device Problems
Related references
External USB Device Specifications
USB Device Photo File Specifications
Related tasks
Setting Up File Sharing for File Transfers from Your Computer
Related topics
Viewing and Printing from the LCD Screen
Cannot Save Files on a USB Device
If you cannot save files on a USB device connected to your product, try these solutions:
• To save faxes on a USB device, create a folder in the Fax Output settings on the product control
panel.
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