Loading ...
Loading ...
Loading ...
320
Related tasks
Selecting Basic Print Settings - Mac
Managing Color - Mac
Selecting Basic Print Settings - Windows
Selecting Additional Layout and Print Options - Windows
Related topics
Replacing Ink Cartridges and Maintenance Boxes
Solving Scanning Problems
Check these solutions if you have problems scanning with your product.
Scanning Software Does Not Operate Correctly
Cannot Start Epson Scan 2
Scanning Speed is Slow
Cannot Save a Scan to a Shared Folder Over a Network
Parent topic: Solving Problems
Scanning Software Does Not Operate Correctly
If your scanning software does not operate correctly, try these solutions:
• Make sure your computer has adequate memory and meets the system requirements for your
operating system.
• Make sure your computer is not running in a power-saving mode, such as sleep or standby. If so,
wake your system and restart your scanning software.
• If you upgraded your operating system but did not reinstall your scanning software, try reinstalling it.
• In Windows, make sure your product is listed as a valid device in the Scanners and Cameras control
panel.
• If you are scanning with the ADF, make sure the ADF and document covers are closed.
• Try scanning at a lower resolution or increase the free space on the computer's hard disk. Scanning
stops if the total data size reaches the limit.
Parent topic: Solving Scanning Problems
Related concepts
Uninstall Your Product Software
Loading ...
Loading ...
Loading ...