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16
Pilot Burners will not ignite
or ignites with difficulty and
will not stay alight.
Check gas supply is turned On. Turn On gas supply.
Check gas supply is low or empty. Replenish gas supply.
Thermocouple connection loose.
Tighten thermocouple connection.
Replace any damaged connectors.
Over temperature lead connection to
interrupter on thermocouple is loose.
Loose connections will cause
resistance to millivolt circuit and
result in pilot outage.
Tighten over temperature lead to
interrupter on thermocouple.
Call service provider.
If sufficient pilot flame cannot be
obtained, remove pilot orifice from
pilot burner and check for pilot
burner blockage and / or gas line
blockage. Check correct size gas pipe
used.
If connections OK, check for gas at the
pilot burner by manually lighting the pilot
burner.
Call service provider.
If pilot can be lit but flame too small
to impinge on thermocouple.
Check adjustment of pilot flow by
adjusting screw below control knob on
gas control.
Check gas supply.
If pilot flame OK but goes out after
control knob released (after holding
in for approx. 30 secs).
Check for faulty thermocouple.
Call service provider.
If all of the above in pilot and
thermocouple system checks out
satis. but problem still persists.
Gas control valve is defective and needs
replacement.
Call service provider.
Pilot Burner delay in ignition
of main burners.
Check operating pressure as shown in
‘Installation’ section.
Increase by adjusting pilot adjustment
screw on gas control.
Check pilot flame adjustment.
Pilot flame for main burner ignition
should be approximately 1 inch long.
Check pilot burner size is correct.
(See ‘Specifications’ section).
Main Burners will not ignite
or ignites with difficulty.
Insufficient gas pressure.
Main injector is blocked.
Gas valve is faulty.
Check gas pressure and adjust as
necessary.
Remove main injector and clean or
replace.
Replace.
Call service provider.
This section provides an easy reference guide to the more common problems that may occur during
operation of your equipment. The fault finding guide in this section is intended to help you correct, or at
least accurately diagnose problems with your equipment.
Although this section covers the most common problems reported, you may encounter a problem not
covered in this section. In such instances, please contact your local authorised service agent who will
make every effort to help you identify and resolve the problem. Please note that the service agent will
require the following information:-
Model Trade Name and Serial Number of Appliance. (both can be found on Technical
Data Plate located on appliance).
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